Tithe.ly
About Tithe.ly
Tithe.ly is a web-based solution that helps non-profits, ministries, and churches with donor management and donation collection. The main features offered by the product include recurring donation management, customization of funds, email receipts, and multi-campus configuration. The solution helps to manage simple events and can handle payments for event registration, school registration, dues payments, and child care payments.
Tithe.ly enables donors to set up automatic recurring donations on a weekly or monthly basis, the amounts of which can be changed or canceled online by the donor. Donors also receive instant email receipts stating the amount and the cause for which the funds were donated. The software allows members to make donations to different churches using separate accounts and lets churches with multiple campuses track the payments using its multi-campus configuration feature.
Tithe.ly offers a lifetime gift tracking feature that lets donors view their complete contribution history. Churches can also customize the gift descriptions viewed by the donors on their credit card statements. The software also offers reporting features that enable ministries to download Excel files of all transactions. These files can further be used for accounting purposes. Auto-populate features enable administrators to quickly enter donation amounts while the solution automatically enters the information of the donors from the database.
Other features of Tithe.ly include weekly reminders for contributions, custom branded emails, and integration with other church management solution such as Breeze, CCB, and Elvanto. The platform can be accessed through mobile apps for Android and iOS devices. Tithe.ly enforces PCI DSS Level 1 compliance to encrypt and store all the financial information shared by the users.
Key benefits of Tithe.ly
? Tithe.ly enables churches to send customized acknowledgement emails to donors with various fields such as date of gift, name of organization, amount donated and gift ID.
? Tithe.ly offers ‘text-to-give’ feature that assigns a unique phone number to every church and allows visitors & members to send donations by texting the gift amount to the specified phone number.
? Gifts sent by mistake can also be refunded by texting “refund” to the church phone number, following which administrators can issue a refund.
? Ministries can create various designations/funds such as weekly contribution, building fund or missions and allow donors to designate their gift to the specific fund by adding the fund name in the text sent for donation.
? Churches can add multiple administrators to manage their accounts and can provide role-based access to critical financial information.
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Reviews
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- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great way to manage a church or non-profit
Reviewed on 2023-01-25
Pros
Tithe'ly offers a seamless integration between multiple platforms to manage a church or non-profit.
Cons
They are constantly improving the integration between the mobile app and the desktop versions but this has not always been a smooth transtion. But the team is open to quick to hearing and resolving issues across platforms.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easy to use, customize, and scale!
Reviewed on 2023-01-26
The biggest benefit to this software is knowing what's going on. Reporting is easy and immediate,...
The biggest benefit to this software is knowing what's going on. Reporting is easy and immediate, removing the guesswork and allowing for more robust planning.
Pros
How easy it is to use even for beginners and those for whom technology is difficult/new.
Cons
There are still some features not as robust so we have to use a separate program that doesn't integrate with Breeze/Tithe.ly. Events Manager and externally received donations (PayPal, etc.) are too manual.
Alternatives Considered
Salesforce Service CloudReasons for Choosing Tithe.ly
F1 was too cumbersome to use for our size organization and much more expensive.Switched From
FellowshipOneReasons for Switching to Tithe.ly
Specific to religious organizations- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Lack of Transparency and Accountability
Reviewed on 2024-03-27
As the leader of a small nonprofit, we were eager to use a platform that we thought would give us a...
As the leader of a small nonprofit, we were eager to use a platform that we thought would give us a one stop for many different functions we currently use through separate platforms. I don’t believe Tithe.ly was honest about how much time and work would go into trying to build the website and transfer data. After going through an incredibly difficult period and not accessing any of the tools in our subscription, we were denied a refund. Tithe.ly gives ZERO refund, even if the tools don’t meet your needs and even if you don’t use the services. Nothing in their website says this.
Pros
I liked that it seemed noncommittal and well priced.
Cons
Website is time consuming to set up and the required format for merging contact lists made them completely incompatible for us. The data collected cannot be customized. Events cannot be created as a series so every event must be copied and pasted as many times as you provide it.
Alternatives Considered
FirespringReasons for Choosing Tithe.ly
We thought this would allow us to use one service instead of several for the different things we need.Switched From
GoDaddy Website BuilderReasons for Switching to Tithe.ly
Initially, we thought it would be easy to use and a cheaper option.Response from Tithe.ly
Hey Heather,
I’m Kris from the Customer Support team, and I wanted to thank you for sharing your thoughts on our products and policies. Your feedback is valuable to us, and I truly appreciate the clarity of your comments. Launching new products can be a fun challenge, especially when aiming for a high level of customization or perfection. Our pricing strategy is designed to provide a hassle-free experience, with no contracts or cancellation fees, allowing customers the flexibility to cancel at any time.
It seems like there might be some unique circumstances at play here. If you’re open to it, I would be delighted to investigate further and see how I can assist you. Would you be able to reach out to our Support team at [email protected] (mailto:[email protected]) and mention that I suggested you get in touch?
I’m looking forward to our conversation, Heather!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Tithe.ly is Awesome!
Reviewed on 2023-01-24
It has been great. Church engagement is up, I feel the church has all the tools they need to be...
It has been great. Church engagement is up, I feel the church has all the tools they need to be equipped and informed. We feel we are able to monitor church health effectively. We love Tithe.ly.
Pros
The wide range of products ans features, most of which are connected, and all for a very affordable price.
Cons
There are a few products that are not as connected as they could be. It resulted in duplicate features, which sometimes caused confusion as to which one to use. But the team was great about clarifying that.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Company to Work With
Reviewed on 2023-01-24
This program has allowed us to take donations from a generation of members who don't use check...
This program has allowed us to take donations from a generation of members who don't use check books, and rarely carry cash. People love supporting the church, but the ways to collect that support need to evolve with the times. Tithe.ly has done that for us.
Pros
Tithe.ly provided us with a solution for online giving that passed muster for the bankers in our congregation, which had been a stumbling block for other companies. The security provided, and the options for fund designation make it a fantastic product.
Cons
Occasionally, our members have had issues finding our institution on Tithe.ly's list. When this happens, we usually direct them to our web page, where we have our direct link.
Alternatives Considered
GivelifyReasons for Switching to Tithe.ly
The ease of use, the responsive customer service team, and the fee structure were all better than competitors.Tithe.ly FAQs
Below are some frequently asked questions for Tithe.ly.Q. What type of pricing plans does Tithe.ly offer?
Tithe.ly offers the following pricing plans:
- Free Trial: Available
No monthly fees 2.9% + 0.30 per trx ACH/Bank: 1% + 30¢ AMEX: 3.5% + 30¢
Q. Who are the typical users of Tithe.ly?
Tithe.ly has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Tithe.ly support?
Tithe.ly supports the following languages:
English, Spanish
Q. Does Tithe.ly support mobile devices?
Tithe.ly supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Tithe.ly integrate with?
Tithe.ly integrates with the following applications:
Breeze ChMS, ChMS, Elvanto, Planning Center, QuickBooks Online Advanced
Q. What level of support does Tithe.ly offer?
Tithe.ly offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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