About Connecteam
Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).
Connecteam is trusted by over 12,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!
Pricing starting from:
US$0.00
- Free Version
- Free Trial
- Subscription
Key benefits of Connecteam
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$0.00
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Connecteam: 305
Alternatives
Employment Hero
Gusto
Asana
Basecamp
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Most Valuable APP for SMB Ever
Reviewed on 2020-02-10
Our company utilizes employees here in the US, and numerous remote employees in the Philippines...
Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.
Pros
- Only add the functions you want. Not encumbered by bloatware or features we will never us.
- EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company.
- Their FREE option is actually very useful and includes 80% of the features.
- FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees.
- 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam).
- Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode.
- Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have.
- GPS tracking of all remote employees.
Cons
- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that).
- Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see).
- App only supports Android and iPhone. No desktop app for Windows or Mac available.
Reasons for Choosing Connecteam
We used TSheets, 7Shifts, Sling, and Trello for everything we needed. Now we have combined everything we needed in a single solution- ConnectTeam.Switched From
QuickBooks TimeReasons for Switching to Connecteam
Save money. Everything in one application. 24/7 live support.Response from Connecteam
Hi Scott!
Thank you so much for taking the time to write this amazing review!
Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab.
Make sure to reach out to us for further assistance if needed :)
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Schoolhouse IT Review
Reviewed on 2023-05-16
Overall I am extremely satisfied with the app. We have been able to transfer several of our...
Overall I am extremely satisfied with the app. We have been able to transfer several of our processes to the app.
Pros
The ease of using the time clock has been extremely helpful. We have been transitioning from using Google Sheets for time tracking and paper records for expense reports. The Forms option for digital record keeping has made the expense reports very easy and exceptionally convenient.
Cons
Automatic break transitions from Paid to unpaid after a time threshold would be great.I have run into issues with the built in camera feature in Forms.Having a way to break out vacation time and Holiday time together into different categories of PTO would be nice.Having a log of changes made to the timesheets for visibility and accountability would be extremely helpful.Setting dates to automatically give paid Holidays would be very convenient.
Response from Connecteam
Thank you so much for your review!
We would be happy to address some of the things you've mentioned here: (1) In PTO, you can create policy types (i.e. categories) and under each of them you can create as many policies as you need with different names, rules, and assignees. (2) Under each timesheet, there are blue and orange dots that automatically explain what changes or edits have been made in that timesheet, by who, and when. If you refer to a general audit page for all edits in the timesheets, that's a great idea we'll pass forward to the product team. (3) Setting automated dates for holidays is on our roadmap already :)
As for the automated transition of breaks and an issue with the camera in Forms - did you contact us regarding these two? If not, please reach out to me personally at [email protected] so we can connect and help.
Thank you!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Need to focus on PTO option
Reviewed on 2023-01-26
I keep all my emails. I have been told the same spill every time I ask for 2 years straight like...
I keep all my emails. I have been told the same spill every time I ask for 2 years straight like its a scripted answer. Just quit with excuses and get the PTO option
Pros
price I guess if I have to choose . but not a lot. same story different day
Cons
NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it
Response from Connecteam
Thanks for your feedback.
While we have a planned roadmap for new releases, in most cases there are unexpected things that happen that need a higher prioritization, and the company needs to make decisions that may affect the ETA of certain features, which may also make some people unhappy. We understand that.
We have no intention of promising customers things that will not happen. It has no value for us as a company and no value for our customers. But it doesn't change the fact that you feel like you were misled, and we apologize for that.
The PTO option is a big one and has been in the works for the past few months. We already had a live webinar about this feature and we've demonstrated it to customers and gathered feedback.
In the next 10-14 days a BETA version is scheduled to be released to some customers that wanted to try the PTO first. If you wish to join that BETA, please email me at [email protected] and we'll add you to the BETA program.
Thanks,
Chen
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Couldn't support my team without this app - GAMECHANGER
Reviewed on 2023-10-02
Pros
Connecteam lets me manage my employees effortlessly. Everything is in one place - our Schedule which we use daily for picking up, switching shifts, requesting time off, viewing a week, a day or a month in advance. The Task assignment option is great for delegating assignments, keeping up with employee productivity and sharing lists. I love the chat feature to keep us all connected. This app is really a to-do list, calendar, shift manager, time-keeper, and messenger all-in-one. This takes the place of what might be several apps. It is a priceless tool in my day-to-day workload that makes everything seamless.
Cons
I wish the clock-in aspect was a little easier to punch in and out when on the go, but overall is easy to maneuver.
Response from Connecteam
What an awesome review, Sara! Thank you so much for sharing how you use Connecteam and how it benefits your business, it's truly amazing to hear :)
The time clock has a big button, covering like 40% of the screen so users can clock in instantly. What do you think can be improved in that area? I would love to hear your thoughts! Please contact me at [email protected] so we can connect :)
As for the support chat - we have 24/7, live, human reps available :) Sometimes, when there are simple questions that their answers can be easily found in our help center, the bot kicks in to refer the user to the right answer, but if it's not the bot - it's 100% human being :)
Thanks again for the awesome review, we love helping small businesses grow and thrive so reading this review truly warms our hearts ❤️
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Pleased with the product
Reviewed on 2023-04-21
My team was hesitant to use Connecteam but it was so easy to learn! I love that I have access to it...
My team was hesitant to use Connecteam but it was so easy to learn! I love that I have access to it on my phone & computer - it really keeps me organized and I can easily stay on top of everything that is going on. Before, things would pile up quickly and communication wasn't as efficient as it is now. Any problem I encounter is QUICKLY addressed by customer service representatives!
Pros
Every feature we use has streamlined and organized my team for the better. The customer service is excellent and the ease of using the app & website is so simple! I really appreciate the videos on each feature - I much prefer learning it on my own and then sharing the videos with my team to help them become more efficient as well.
Cons
I wish there could be a combo package. While I primarily use Connecteam for "Operations" it would be nice to have some more than the free options in HR.
Alternatives Considered
monday.comReasons for Choosing Connecteam
This was cheaper and gave us more options. I also like that I didn't need to "build" it - the structure was already there and all I needed to do was adjust it to our needs.Switched From
monday.comResponse from Connecteam
Thank you so much for recommending Connecteam! We're happy to hear you're able to get more with Connecteam, all from the same place :)
Our Hubs are already extremely low-priced compared to other solutions in this class, but if you'd like a discount, we can talk :) Please contact me personally at [email protected] so I can assist you as quickly as possible. Thanks again!
Connecteam FAQs
Below are some frequently asked questions for Connecteam.Q. What type of pricing plans does Connecteam offer?
Connecteam offers the following pricing plans:
- Starting from: US$0.00
- Pricing model: Free Version
- Free Trial: Available
Basic - from $29/month (billed annually) or $35/month (billed monthly) Advanced - from $49/month (billed annually) or $59/month (billed monthly) Expert - from $99/month (billed annually) or $119/month (billed monthly)
Q. Who are the typical users of Connecteam?
Connecteam has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Connecteam support?
Connecteam supports the following languages:
Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish
Q. Does Connecteam support mobile devices?
Connecteam supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Connecteam integrate with?
Connecteam integrates with the following applications:
Google Calendar, Gusto, QuickBooks Payroll, Xero
Q. What level of support does Connecteam offer?
Connecteam offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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