
About Connecteam
Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).
Connecteam is trusted by over 12,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Connecteam
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of Connecteam: 307
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good Application for Non-profits and Mid size teams!
Reviewed on 3/12/2022
Pros
We use this application for managing volunteers. Volunteers can easily add their contributed hours with this application.
Cons
The newly added employees can't able to see the past posts. It would be better if they can see the last posts too!
Response from Connecteam
Hi there Anand!
Thanks for your feedback!
New users can definitely see older posts if those were published to Smart Groups.
When you create anything on Connecteam, the system asks you how you'd like to publish it. You can select the users you have RIGHT NOW in your account, or select a Smart Group which will include all current and future users that match that group's rules (you have the default "all users" group if you want everyone to see those posts).
If you're not sure how to do that, you can contact our team via our live chat :)
Thanks again!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Best HR software that i've come across and by the looks of things they are just getting...
Reviewed on 10/4/2022
Brilliant. Absolutely brilliant from the design to the usability to the support articles and videos...
Brilliant. Absolutely brilliant from the design to the usability to the support articles and videos to the customer service. This is a great platform and a great team and i'm looking forward to growing with it in our small organisation.
Pros
The simplicity and scope of the software. It packs so much in while keeping it relatively easy to use and administer. I'm really impressed.
Cons
I think the pricing model could be a little more flexible for 11 - 30 level organisations but offering a free version for firms under 11 employees helps a lot with that.
The editors can be a bit cumbersome (the Text editor windows in many cases are small compared to available screen real estate).
There is no auto-save so if you have connectivity issues, or have fat fingers when using your mouse... bye-bye work. These are by no means deal breakers though, just things to be aware of and I'm sure they will address these in the long term.
The automation cannot be routed between different segments for different activities (e.g. employee signs this, then send to admin assistant to review, then send to the manager to sign. Again though these are by no means deal breakers and I'm certain these features will be added in the future.
Response from Connecteam
Thanks for the review Jason!
Our product keeps on improving thanks to our amazing customer feedback!
You can certainly create an automated procedure with our forms using our status and notes feature !
Feel free to reach out to [email protected] as we will be glad to assist!
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Disappointed with the app after 14 months - issues are never-ending
Reviewed on 12/9/2022
Terrible experience, I wish we never used the software
Terrible experience, I wish we never used the software
Pros
Good design, friendly customer service, courses and updates work well
Cons
We regret we have gone ahead with Connecteam over a year ago. The system was promising, but the team have not been able to resolve most issues after a year. The scheduling module is full of bugs (the shifts tend of to disappear or duplicate shifts appear for whatever reason, some jobs were sent to the wrong user, schedule is often slow especially on mobile phones). Time clock module seems ok, but be prepared to spend some time comparing time entries with job schedule on another screen - they could not build a comparison of actual vs standard hours in the app. The support and development team don't seem to understand the cleaning industry, communication with cleaners is problematic as there is no traceability or audit trail for actions and messages. The software was also completely down at least a couple of times in the last few weeks.The critical issues are with the scheduling. We notice a new bug pretty much every few days now. We report issues on a weekly, sometimes daily basis. They always ask us to record videos and screenshots, which we have to send to them. They then ask us to check it has been resolved. When one bug is fixed, another one seems to appear. I am not sure how they are operating.
Response from Connecteam
Thank you for your feedback. It breaks our hearts to read your review, but we're not running away from responsibility. We do nothing else but create the best platform in the world to manage non-desk employees. In the past 2 years, our company has grown 20 times, customers and employees wise. Some parts of the system needed massive revisions in order to be able to support the radically increasing traffic, and sometimes it took longer than expected, and getting there wasn't smooth sailing either. Nothing I can say at the end of things could change what you have already experienced. What I can tell, is that there's a dedicated team of people that spend countless hours improving every bit of the platform, even through hard times. If you'd like, I'm available to listen and answer questions. As this review is anonymous, I can't reach you on my end as I don't have your contact details, but you can contact me at [email protected] and I'll reply back immediately. Thank you again ����
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Connecteam is a must have with features that are built to ease management
Reviewed on 1/10/2023
It's been amazing! The chat and support team are great! The features all work and perform as...
It's been amazing! The chat and support team are great! The features all work and perform as expected or better, and the ease of use for new employees makes getting our team up and running easy! Great job, we can't imagine running our business without connecteam now!
Pros
There is not a feature on connecteam that we find clunky or hard to use. The feature that has helped us the most from an administration standpoint would be the timesheets and timeclock. The way the feature works with staff able to modify shifts, and admin getting alerted for approval has streamlined our payroll. The function that helps us manage our staff the most would be the messaging, directory, and updates. Having our staff connected through this has really helped our performance and optimization. The scheduler is another feature that we would be lost without.
Cons
I honestly cannot think of anything! From the onboarding and inclusion of new staff, to the ability to schedule, contact, and process payroll connecteam has become essential to our management and a one stop, do it all app for our entire team. One small complaint is that several features appear to be available but I end up getting an add to upgrade. It made learning the platform a little more difficult for me in the beginning, but other than that no complaints. (and even that feels nit picky).
Response from Connecteam
WOW, Brian! Thank you so much for writing such a detailed review!
It's really great to hear you do so much with Connecteam and that you're having a great experience :)
If there's anything else we can do to make things even better, you know where to find us :)
Thanks again!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Connecteam offers user friendly and efficient ways to manage a business.
Reviewed on 9/2/2022
Connecteam is an efficient app that has helped me build training databases and easy reference...
Connecteam is an efficient app that has helped me build training databases and easy reference materials for team members. It is also an effective way to communicate with and assess team needs throughout the work week.
Pros
Connecteam is efficient and affordable. Team communication and training materials are easily accessed, and created without a large learning curve. Customer service is very responsive, and works tirelessly to fix software issues that arise.
Cons
The scheduling and calendar piece of the app used to be difficult to coordinate with google calendar, however, I have not re-tried this after new features have come out. I wish more administrative capabilities were available via mobile device access.
Response from Connecteam
Thank you so much for your detailed review, Audrey!
We know that the Google Calendar sync can be improved and it's already on our roadmap to make it better :)
As for more mobile capabilities for admins - we're adding more and more with each app update on a bi-weekly basis. If you have any specific capabilities you'd like to see on your mobile app as an admin, please email our product team at [email protected] so we can prioritize it :)
Thank you so much!
Connecteam FAQs
Below are some frequently asked questions for Connecteam.Q. What type of pricing plans does Connecteam offer?
Connecteam offers the following pricing plans:
- Starting from: US$29.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic - from $29/month (billed annually) or $35/month (billed monthly) Advanced - from $49/month (billed annually) or $59/month (billed monthly) Expert - from $99/month (billed annually) or $119/month (billed monthly)
Q. Who are the typical users of Connecteam?
Connecteam has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Connecteam support?
Connecteam supports the following languages:
Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish
Q. Does Connecteam support mobile devices?
Connecteam supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Connecteam integrate with?
Connecteam integrates with the following applications:
Google Calendar, Gusto, QuickBooks Payroll
Q. What level of support does Connecteam offer?
Connecteam offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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