Connecteam

Bring Accuracy to Timesheets and invoices for Free

4.7 /5 (69 reviews) Write a Review!

Connecteam Overview

What is Connecteam?

Over 6,000 companies worldwide use Connecteam's time tracking app to bring accuracy to their timesheets and run their business on Connecteam.

With Connecteam you get everything you've come to expect from a time tracking app. You get GPS location to help you confirm that your employees are clocking in from where they're supposed to be.

You get, job costing and time tracking by client or project for easy and accurate invoicing.

You get, digital timesheets that auto-sync with the mobile time clock. This means your timesheets are updating in real time, always accurate, and quick to adjust. Not to mention, they come loaded with the data you need to run an effective business like overtime hours, project names, locations, and shift attachments to account for everything else like tools used and mileage logged.

Finally, what sets Connecteam ahead of the time tracking pack is that we know the pains of running payroll. That's why Connecteam is a timesheet collaboration app. You can run your timesheets to payroll with the complete confidence that they are accurate and on time because Connecteam also lets your managers and accountants communicate and run tasks around payroll and timesheets with ease and from a single place.

Connecteam Overview

Pricing

Starting from
$29.00/month

Pricing options

Free Trial
Subscription
Value for money

We have 2 main plans that include all of our main capabilities for up to 200 employees. Yes, you read correctly – we do not charge per employee. The reason for that is because we believe your real value starts when your entire team or staff are on the same page.

We also have an Enterprise plan for companies with 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.


Connecteam Features

Devices
Business size
S M L
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
Arabic, Danish, Dutch, English, French and 4 others, German, Italian, Portuguese, Spanish

Screenshots

Connecteam screenshot:
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Connecteam Reviews

Connecteam Reviews

Overall rating
4.7
/
5
Excellent
52

Very good
14

Average
2

Poor
1

Terrible
0

Value for Money
4.8
Features
4.6
Ease of Use
4.7
Customer Support
4.9
96% recommended this app
Scott W.

Most Valuable APP for SMB Ever

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.


Shanna M.

Connecteam has been a complete Game Changer for our company!

Overall experience is 150% wonderful! Their customer service is the best! The best thing about Connecteam is that it can work with any type of business. It is so customizable!!


Kourtney T.

LIFE SAVER

We played around with several different software options for our staff. We were using several different apps and wanted to switch to something that had all features in one place. Connecteam has been AWESOME for us! My staff uses the workflow feature daily to fill out daily reports about their day, the chat feature to communicate with their coworkers, and the time clock and shift swapping is super easy! We love how easy it is to learn and use! And the customer service is EXCEPTIONAL. As a manager, it's so convenient and way less time consuming to have all these features like vacation approval, exporting timesheets, and capability to upload PDF files etc to update my staff quickly!


Tamara C.

can't complain for a free product and it works for what we need it to

ability to communicate the schedule and time off requests effectively


Josh G.

Great way to manage my team's (constantly-varying) licensing and capabilities.

Due to the COVID epidemic, my team had to rapidly transition our way of business. Connecteam allowed us to solve several logistics problems that allowed us to thrive and grow.
Also, the availability of the support team is amazing. Whenever I have a technical or sales question, the site's chat window gets you straight to one of 4 (or so) members of that team. By now, I am on a first-name basis with several of them since we have spoken to frequently.


Scott W.
Industry: Information Technology & Services
Company size: 2-10 Employees

Most Valuable APP for SMB Ever

Used Daily for Free Trial
Reviewed on 2/10/2020
Review Source: Capterra

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Pros

- Only add the functions you want. Not encumbered by bloatware or features we will never us.

- EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company.

- Their FREE option is actually very useful and includes 80% of the features.

- FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees.

- 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam).

- Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode.

- Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have.

- GPS tracking of all remote employees.

Cons

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that).

- Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see).

- App only supports Android and iPhone. No desktop app for Windows or Mac available.

Response from ConnecTeam

Hi Scott!
Thank you so much for taking the time to write this amazing review!

Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab.

Make sure to reach out to us for further assistance if needed :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Shanna M.
Industry: Oil & Energy
Company size: 201-500 Employees

Connecteam has been a complete Game Changer for our company!

Used Daily for 1+ year
Reviewed on 2/19/2020
Review Source: Capterra

Overall experience is 150% wonderful! Their customer service is the best! The best thing about Connecteam is that it can work with any type of business. It is so customizable!!

Pros

We had been looking for a program that would provide a "one stop shop" for communicating with our employees who are in the field 98% of the time and stumbled across Connecteam while looking, about 1 1/2 years ago. This platform has completely changed how we do almost everything relating to back office, communication and safety! It is so user friendly, not only on the back side but to our employees. It has cut down on so much paperwork and allowed us to train people during their down time in the field instead of having them come into the office. I could go on and on....we use Connecteam for Safety Training, Announcements, Time Clock, Benefits, Repair Orders, Flash Reports, etc. It is AMAZING!!

Cons

I don't know if there is something I like least about Connecteam, maybe that they are still developing the software. Which is really a good thing....everything we have communicated with them such as suggestions they take very seriously and most of the time the next update you have what you need!

Response from ConnecTeam

Wow Shanna!! Thank you so much for taking the time to write a detailed review about Connecteam!

Connecteam's development will never "end" :) We're always adding more and more capabilities, improving existing features, and use customer feedback to pursue the best in class product experience!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kourtney T.
Industry: Sports
Company size: 13-50 Employees

LIFE SAVER

Used Daily for 6-12 months
Reviewed on 6/8/2020
Review Source: Capterra

We played around with several different software options for our staff. We were using several different apps and wanted to switch to something that had all features in one place. Connecteam has been AWESOME for us! My staff uses the workflow feature daily to fill out daily reports about their day, the chat feature to communicate with their coworkers, and the time clock and shift swapping is super easy! We love how easy it is to learn and use! And the customer service is EXCEPTIONAL. As a manager, it's so convenient and way less time consuming to have all these features like vacation approval, exporting timesheets, and capability to upload PDF files etc to update my staff quickly!

Pros

I love that I can easily view my entire staff's schedule, approve vacation, export timesheets for payroll for a specified pay period, and set up daily reports for my staff to fill out using the workflow option. I also love that I can see specifically which employees read updates.

Cons

I honestly don't have any complaints about the app. I feel that it is EXTREMELY user friendly!

Response from ConnecTeam

WOW! Thank you so much for this amazing review!

We're super happy to hear you love using your Connecteam platform! There's a lot more coming up very soon so make sure to stay tuned for all upcoming announcements!

Thanks again for taking the time to review us :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tamara C.
Industry: Restaurants
Company size: 2-10 Employees

can't complain for a free product and it works for what we need it to

Used Weekly for 6-12 months
Reviewed on 2/14/2018
Review Source: Capterra

ability to communicate the schedule and time off requests effectively

Pros

Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

Cons

doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

Response from ConnecTeam

Hi Tamara,
Thanks for leaving a review!

Glad to hear you liked Connecteam despite it missing a few things you were looking for.

Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles.

We'll also be introducing a mobile manager app in the very near future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Josh G.
Industry: Insurance
Company size: 13-50 Employees

Great way to manage my team's (constantly-varying) licensing and capabilities.

Used Daily for 6-12 months
Reviewed on 4/23/2020
Review Source: Capterra

Due to the COVID epidemic, my team had to rapidly transition our way of business. Connecteam allowed us to solve several logistics problems that allowed us to thrive and grow.
Also, the availability of the support team is amazing. Whenever I have a technical or sales question, the site's chat window gets you straight to one of 4 (or so) members of that team. By now, I am on a first-name basis with several of them since we have spoken to frequently.

Pros

The administrative capabilities of Connecteam allows my company (and now, my entire network) to keep track of our field team's licensing, which varies constantly. We can use filtering to find the people we need when and where we need them.

Cons

The inability to synchronize with a personal calendar is a fatal flaw, and seemingly not something that would require reinventing the wheel. There are other software solutions out there that can sync one calendar to a personal calendar. Asking the whole team to keep a separate calendar and availability is a nonstarter, so we simply dont use the connecteam calendar.

Response from ConnecTeam

Thanks for the feedback Josh!

We're happy to see that the flexibility of our platform allows you to utilize it on a day-to-day basis and also at a time of need, when quick adjustments are required more than before.

Syncing the app with tools like a calendar is something that's already on our roadmap and will be added in the next few months, hopefully sooner than later :)

Thank you again for taking the time to write this review, we highly appreciate it!

Take care and stay safe!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.5/10
Based on 69 user ratings
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Connecteam Pricing

Connecteam Pricing

Starting from
$29.00/month
Free Trial
Subscription
Value for money

We have 2 main plans that include all of our main capabilities for up to 200 employees. Yes, you read correctly – we do not charge per employee. The reason for that is because we believe your real value starts when your entire team or staff are on the same page.

We also have an Enterprise plan for companies with 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

We have 2 main plans that include all of our main capabilities for up to 200 employees. Yes, you read correctly – we do not charge per employee. The reason for that is because we believe your real value starts when your entire team or staff are on the same page.

We also have an Enterprise plan for companies with 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

Value for Money
4.8/5
Based on 69 user ratings
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Connecteam Features

Connecteam Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.6/5
Based on 69 user ratings
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Categories

Additional information for Connecteam

Additional information for Connecteam

Key features of Connecteam

  • Android & iOS apps
  • Application distribution
  • Apply custom branding
  • Built-in messaging
  • Capture employee feedback
  • Chat
  • Collaboration
  • Communications
  • Customizable application templates
  • Dashboard-based online admin
  • Document Sharing
  • Employee performance insights
  • Geo-location tracking
  • Intuitive creation tools
  • Punch clock time logging
  • Push notifications & SMS
  • Safety procedures
  • Task Management
  • Time Tracking
  • Time and Attendance
  • Training Development
  • Workflow Management

Benefits

  • Every feature you need to run an accurate timesheet
  • Additional features that makes time and attendance a breeze like workflows and a built in chat
  • Communicate effectively with employees operating outside the office with a range of messaging, chat, push notifications and feedback features
  • Manage shifts, implement workflows and track employee activities with geo-location support, inventory cataloguing and punch clocks.
  • Build fully customizable apps to assist with employee onboarding and training, sharing course resources, document libraries, safety manuals and policy guides.
  • Connecteam FAQs

    Connecteam FAQs

    Below are some frequently asked questions for Connecteam.

    Q. What type of pricing plans does Connecteam offer?

    Connecteam offers the following pricing plans:

    Starting from: $29.00/month

    Pricing model: Subscription

    Free Trial: Available

    We have 2 main plans that include all of our main capabilities for up to 200 employees. Yes, you read correctly – we do not charge per employee. The reason for that is because we believe your real value starts when your entire team or staff are on the same page. We also have an Enterprise plan for companies with 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

    Q. What are the main features of Connecteam?

    Connecteam offers the following features:

    • Android & iOS apps
    • Application distribution
    • Apply custom branding
    • Built-in messaging
    • Capture employee feedback
    • Chat
    • Collaboration
    • Communications
    • Customizable application templates
    • Dashboard-based online admin
    • Document Sharing
    • Employee performance insights
    • Geo-location tracking
    • Intuitive creation tools
    • Punch clock time logging
    • Push notifications & SMS
    • Safety procedures
    • Task Management
    • Time Tracking
    • Time and Attendance
    • Training Development
    • Workflow Management

    Q. Who are the typical users of Connecteam?

    Connecteam has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Connecteam support?

    Connecteam supports the following languages:

    Arabic, Danish, Dutch, English, French, German, Italian, Portuguese, Spanish

    Q. What type of pricing plans does Connecteam offer?

    Connecteam has the following pricing plans:

    Subscription

    Q. Does Connecteam support mobile devices?

    Connecteam supports the following devices:

    Android, iPhone

    Q. What other apps does Connecteam integrate with?

    Connecteam integrates with the following applications:

    NextBee, QuickBooks Online

    Q. What level of support does Connecteam offer?

    Connecteam offers the following support options:

    Online Support, Phone Support, Video Tutorials