Connecteam

Enhance employee management with the only all-in-one app

4.7 /5 (103 reviews) Write a Review!

Connecteam Overview

What is Connecteam?

Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Start for free now!

Connecteam Overview

Pricing

Starting from
US$29.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Fixed price, affordable plans for any business! We offer a free for life plan to get you started and then you can upgrade to any of our 3 pricing plans that never charge per user! Instead, you pay a fixed monthly price as we believe your real value starts when your entire team are on the same page.

We also have an Enterprise plan for companies for 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.


Connecteam Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
Arabic, Danish, Dutch, English, French and 4 others, German, Italian, Portuguese, Spanish

Media

All-in-one employee management app
Enhance employee training and onboarding
Leading GPS empowered time clock
#1 employee scheduling solution
Streamline internal communication with robust features like live polls, chat, surveys and more
Connecteam video Connecteam screenshot: All-in-one employee management app Connecteam screenshot: Enhance employee training and onboarding Connecteam screenshot: Leading GPS empowered time clock Connecteam screenshot: #1 employee scheduling solution Connecteam screenshot: Streamline internal communication with robust features like live polls, chat, surveys and more

Connecteam Reviews

Connecteam Reviews

Overall rating
4.7
/
5
Excellent
79

Very good
21

Average
2

Poor
1

Terrible
0

Value for Money
4.8
Features
4.6
Ease of Use
4.7
Customer Support
4.9
97% recommended this app
Scott W.

Most Valuable APP for SMB Ever

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.


Brittany B.

Fantastic app and customer service team

We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking for a time tracking solution for deskless employees, ideally with a geo-location feature. From day 1, the entire team we engaged with was extremely helpful and generous with their time, taking us through multiple demos till we were able to select the right fit pricing package. What started out as a simple time tracker evolved into a way to automate and embed day-to-day tasks and procedures, provide a resource for emergency information and reference materials, and engage an entire team in a completely new way. Connecteam reduced our client's reliability on pen and paper and enabled them to have a safe and reliable method to track COVID due diligence (live reporting of employee data, attendance lists, COVID screening, etc.).

After our initial success with our first client, we have implemented connecteam with a second client and will continue to refer this app to clients looking for a modern, user-friendly solution to time tracking, employee communication, and process improvements.


Tamara C.

can't complain for a free product and it works for what we need it to

ability to communicate the schedule and time off requests effectively


Cora B.

Amazingly flexible platform that is super affordable!

Our experience has been wonderful, from implementation throughout. We've got almost a 100% participation rate amongst our staff, which is incredible. It allows us to communicate much more efficiently than ever before, and has really made the company feel more united. We have a variety of departments within our company (full service restaurant, multiple retail stores, on-site and off-site events, a convenience store, a quick service restaurant, and E-Commerce). This platform has been integral in streamlining information. With the challenges presented by COVID-19, Connecteam has never been more valuable to us. In addition to using Connecteam for sharing important information, we also use it for daily checklists and inspections, daily temperature and screening checks for our teams, etc.


Dean V.

Best price worthy software we used!

We pay for a product and get in return something that makes our job much more easier.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.


Scott W.
Industry: Information Technology & Services
Company size: 2-10 Employees

Most Valuable APP for SMB Ever

Used Daily for Free Trial
Reviewed on 2020-02-10
Review Source: Capterra

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Pros

- Only add the functions you want. Not encumbered by bloatware or features we will never us.

- EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company.

- Their FREE option is actually very useful and includes 80% of the features.

- FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees.

- 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam).

- Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode.

- Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have.

- GPS tracking of all remote employees.

Cons

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that).

- Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see).

- App only supports Android and iPhone. No desktop app for Windows or Mac available.

Response from ConnecTeam

Hi Scott!
Thank you so much for taking the time to write this amazing review!

Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab.

Make sure to reach out to us for further assistance if needed :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brittany B.
Industry: Human Resources
Company size: 11-50 Employees

Fantastic app and customer service team

Used Daily for 1-5 months
Reviewed on 2020-11-03
Review Source: Capterra

We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking for a time tracking solution for deskless employees, ideally with a geo-location feature. From day 1, the entire team we engaged with was extremely helpful and generous with their time, taking us through multiple demos till we were able to select the right fit pricing package. What started out as a simple time tracker evolved into a way to automate and embed day-to-day tasks and procedures, provide a resource for emergency information and reference materials, and engage an entire team in a completely new way. Connecteam reduced our client's reliability on pen and paper and enabled them to have a safe and reliable method to track COVID due diligence (live reporting of employee data, attendance lists, COVID screening, etc.).

After our initial success with our first client, we have implemented connecteam with a second client and will continue to refer this app to clients looking for a modern, user-friendly solution to time tracking, employee communication, and process improvements.

Pros

- We LOVE that the app is easy to use from an end user standpoint, and extremely customizable from an admin standpoint (everything from setting user permissions per team/job title/individual to changing the names of different features within the app to suit the unique business operations)
- The "library" asset with its search feature is incredible - one of our clients uses it to house an emergency contact / medical info database, and the ability to easily search important information rather than manually checking pages of data saves time and stress
- The flexibility to assign a geofence to restrict where employees clock in and out was critical for one of our clients, who relies primarily on mobile workers who aren't in a traditional office setting
- The job scheduler is incredibly intuitive and the ability to template and duplicate shifts is such a timesaver
- The customizability of the workflows and the many different features is awesome - we've barely scratched the surface on all it can do still
- Last but perhaps most important, the customer service is unparalleled. The Sixth Sense team has managed a number of different software implementations over the years but this has been far and above the smoothest. Shahaf, Alon and the rest of the team are responsive, professional, friendly and extremely knowledgeable. The customer support does not end when the app implementation is complete, and they are a valuable resource for ongoing troubleshooting support.

Cons

Before I list any cons, I'd like to say that the team is always working on new updates, and we've already seen some of our suggestions and feedback implemented. Here are a few areas the app could continue to be improved:
- Timeclock and workflow reporting could be a bit more robust (ability to customize timeclock reports and fields, automated ability to merge different workflow reports together). Our clients use the timeclock timesheets to run payroll so the customizability would be extremely helpful.
- The synced vs unsynced time clock and job scheduler and the benefits/limitations to each was a steep learning curve but once we figured it out, it ran smoothly
- It would be great to have more areas where we could do a batch data upload (eg. within workflows, library assets)
- At this point, the geofence settings are applicable to all or none employees, it would be great to be able to adjust these settings on an individual level

Response from ConnecTeam

WOW Brittany!

Thank you so much for taking the time to write such a detailed review of Connecteam!

Ease of use, customization and the ability to scale within the same platform is WHAT WE DO! So it's amazing to know that your clients are able to accomplish just that, and we would never get enough of hearing that :)

You'll be amazed with what we have planned for the next few months and down the road, so make sure to stay tuned for upcoming releases!

Thanks again for the feedback and product suggestions, you're awesome!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tamara C.
Industry: Restaurants
Company size: 2-10 Employees

can't complain for a free product and it works for what we need it to

Used Weekly for 6-12 months
Reviewed on 2018-02-14
Review Source: Capterra

ability to communicate the schedule and time off requests effectively

Pros

Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

Cons

doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

Response from ConnecTeam

Hi Tamara,
Thanks for leaving a review!

Glad to hear you liked Connecteam despite it missing a few things you were looking for.

Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles.

We'll also be introducing a mobile manager app in the very near future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Cora B.
Industry: Hospitality
Company size: 51-200 Employees

Amazingly flexible platform that is super affordable!

Used Daily for 1+ year
Reviewed on 2020-10-08
Review Source: Capterra

Our experience has been wonderful, from implementation throughout. We've got almost a 100% participation rate amongst our staff, which is incredible. It allows us to communicate much more efficiently than ever before, and has really made the company feel more united. We have a variety of departments within our company (full service restaurant, multiple retail stores, on-site and off-site events, a convenience store, a quick service restaurant, and E-Commerce). This platform has been integral in streamlining information. With the challenges presented by COVID-19, Connecteam has never been more valuable to us. In addition to using Connecteam for sharing important information, we also use it for daily checklists and inspections, daily temperature and screening checks for our teams, etc.

Pros

What was most attractive to our organization was the fact that many of our employees do not have company email accounts. We needed a platform that could allow us to streamline our communications across a very diverse team using their personal email accounts. We also thought the pricing was extremely affordable in comparison to a few other platforms we looked at.

Cons

It would be great if the "Events" abilities were spruced up a bit (allowed pictures and further customization). Other than that, I can't really think of any shortfalls!

Response from ConnecTeam

Thanks for the amazing review Cora!

We love having you as a customer, and it's great to see you scale with Connecteam and make the most of its capabilities.

By the way, the Events feature is about to receive a GIGANTIC update very soon! You're in for a treat :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dean V.
Industry: Furniture
Company size: 51-200 Employees

Best price worthy software we used!

Used Daily for 6-12 months
Reviewed on 2020-08-03
Review Source: Capterra

We pay for a product and get in return something that makes our job much more easier.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.

Pros

Product is price/quality top notch.
Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes.

The most I like on the software is the beautiful design of the desk version and the app.
With integration of our logo, all our employees like the app! It gives a personal touch to the app

Cons

As a more new company compared to competitors the app sometimes shows some small bugs.
This is quite fixed easy by the guys from their support.

Response from ConnecTeam

Hi Dean,

We appreciate you taking the time to review us!

It's great to hear you're happy with the product experience of Connecteam as an all-in-one solution!

It's important for us to provide a real all-in-one solution to businesses, not only from the product side of things, but also from the pricing perspective. So we're super happy to hear you're satisfied with our affordable plans and customer support.

Thanks!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.6/10
Based on 103 user ratings
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Connecteam Pricing

Connecteam Pricing

Starting from
US$29.00/month
Free Trial
Free
Subscription
Value for money

Fixed price, affordable plans for any business! We offer a free for life plan to get you started and then you can upgrade to any of our 3 pricing plans that never charge per user! Instead, you pay a fixed monthly price as we believe your real value starts when your entire team are on the same page.

We also have an Enterprise plan for companies for 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

Fixed price, affordable plans for any business! We offer a free for life plan to get you started and then you can upgrade to any of our 3 pricing plans that never charge per user! Instead, you pay a fixed monthly price as we believe your real value starts when your entire team are on the same page.

We also have an Enterprise plan for companies for 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

Value for Money
4.8/5
Based on 103 user ratings
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Connecteam Features

Connecteam Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.6/5
Based on 103 user ratings
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Categories

Additional information for Connecteam

Additional information for Connecteam

Key features of Connecteam

  • Android & iOS apps
  • Application distribution
  • Apply custom branding
  • Built-in messaging
  • Capture employee feedback
  • Chat
  • Collaboration
  • Communications
  • Customizable application templates
  • Dashboard-based online admin
  • Document Sharing
  • Employee performance insights
  • Geo-location tracking
  • Intuitive creation tools
  • Punch clock time logging
  • Push notifications & SMS
  • Safety procedures
  • Task Management
  • Time Tracking
  • Time and Attendance
  • Training Development
  • Workflow Management

Benefits

  • Enhance internal communication with robust engagement and communication features like surveys, chat, live polls, and more
  • Leading GPS empowered time clock to enhance payroll, timesheet management and more
  • Save time planning, managing and oversee execution of your schedule with templates, in-shift tasks, status updates, a messaging board and more
  • Avoid the back and forth hassle by switching to a mobile task management solution
  • Go paperless and automate daily procedures with Connecteam’s mobile-first checklist and forms platform
  • Build a fully customizable app to manage employee onboarding and training, share course resources, document libraries, safety manuals, create quizzes, policy guides and more
  • Connecteam FAQs

    Connecteam FAQs

    Below are some frequently asked questions for Connecteam.

    Q. What type of pricing plans does Connecteam offer?

    Connecteam offers the following pricing plans:

    Starting from: US$29.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Fixed price, affordable plans for any business! We offer a free for life plan to get you started and then you can upgrade to any of our 3 pricing plans that never charge per user! Instead, you pay a fixed monthly price as we believe your real value starts when your entire team are on the same page. We also have an Enterprise plan for companies for 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

    Q. What are the main features of Connecteam?

    Connecteam offers the following features:

    • Android & iOS apps
    • Application distribution
    • Apply custom branding
    • Built-in messaging
    • Capture employee feedback
    • Chat
    • Collaboration
    • Communications
    • Customizable application templates
    • Dashboard-based online admin
    • Document Sharing
    • Employee performance insights
    • Geo-location tracking
    • Intuitive creation tools
    • Punch clock time logging
    • Push notifications & SMS
    • Safety procedures
    • Task Management
    • Time Tracking
    • Time and Attendance
    • Training Development
    • Workflow Management

    Q. Who are the typical users of Connecteam?

    Connecteam has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Connecteam support?

    Connecteam supports the following languages:

    Arabic, Danish, Dutch, English, French, German, Italian, Portuguese, Spanish

    Q. What type of pricing plans does Connecteam offer?

    Connecteam has the following pricing plans:

    Free, Subscription

    Q. Does Connecteam support mobile devices?

    Connecteam supports the following devices:

    Android, iPhone

    Q. What other apps does Connecteam integrate with?

    Connecteam integrates with the following applications:

    NextBee, QuickBooks Online

    Q. What level of support does Connecteam offer?

    Connecteam offers the following support options:

    Online Support, Phone Support, Video Tutorials, Knowledge Base