SimplyBook.me
About SimplyBook.me
SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses who accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, childcare providers, financial advisers, counselors, and more. It includes an enterprise solution where corporations can offer online bookings for different outlets and maintain a high-level overview of each outlet, all from within the admin interface.
The system provides tools for creating custom online booking websites or widgets to put on the existing website and enables managers to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be personalized to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.
In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me. SimplyBook.me comes with an admin app where operators can manage bookings on the go.
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- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very happy we found SimplyBook.me
Reviewed on 2021-10-27
Pros
What's nice about SimplyBook.me is that you can customize which features you want.
Cons
There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.
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SimplyBook.me has the most features we need.Reasons for Switching to SimplyBook.me
Response from SimplyBook.me
Dear Paula,
Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it!
Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website.
All the best
The SimplyBook.me team
SimplyBook.me FAQs
Below are some frequently asked questions for SimplyBook.me.Q. What type of pricing plans does SimplyBook.me offer?
SimplyBook.me offers the following pricing plans:
- Starting from: $11.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free: 0 CAD (50 bookings + 1 custom feature) Basic: 11 CAD/month (100 bookings + custom features) Standard: 33.3 CAD/month (500 bookings + 8 custom features) Premium: 66.7 CAD/month (2000 bookings + unlimited custom features) All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.
Q. Who are the typical users of SimplyBook.me?
SimplyBook.me has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SimplyBook.me support?
SimplyBook.me supports the following languages:
Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, French, German, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
Q. Does SimplyBook.me support mobile devices?
SimplyBook.me supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SimplyBook.me integrate with?
SimplyBook.me integrates with the following applications:
2Checkout, ActiveCampaign, Constant Contact, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Google Maps, Google Meet, Google My Business Pro Services, Gruveo, Instagram, Joomla, Mailchimp, MessageDesk, Meta for Business, Microsoft Outlook, Microsoft Teams, PayPal, PayPal Braintree, SITE123, Stripe, WordPress, Zapier, Zoom Workplace, authorize.net
Q. What level of support does SimplyBook.me offer?
SimplyBook.me offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat
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