About AvidXchange

AvidXchange offers accounts payable software solutions and dedicated service teams that help automate your AP and payment process, replacing manual AP with a digital application suite that provides you with 24/7 on-demand, remote access.

Our invoice management solutions automate every aspect of your process including data entry, approvals, document management and reporting. Once approved, invoices flow directly into your accounting system for payment processing.

AvidPay is our full-service bill payment software that enables you to securely pay vendors with a few quick clicks. Get your suppliers paid faster with flexible, managed payment options like Mastercard, AvidPay Direct (our Enhanced Direct Deposit option) or check.

AvidBuy is our purchase order software application that is a comprehensive, web-based solution enabling you to automate your company’s purchase order process and control costs by preventing unwanted purchases.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of AvidXchange

Integrate with your existing accounting system
Increase visibility and optimize approvals of invoices and payments.

Securely pay suppliers and strengthen relationships.

Provide flexible payment options with checks, Mastercard or AvidPay Direct - our enhanced direct deposit option.

Control cash flow and minimize AP spend. Streamline workflows and AP processes.

Reduce risk of fraud through electronic management of sensitive supplier bank account data.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

AvidXchange Software - AvidXchange offers customizable 2 and 3-way purchase order matching capabilities.
AvidXchange Software - All your invoices appear in once central dashboard, which lets you know which ones are pending action or approval. Help is just a click away with user guides and other how-to information available right within the platform.
AvidXchange Software - Digital invoices come with pre-populated data, as well as an image of the actual invoice and additional account information easily accessible.
AvidXchange Software - Payment batches are imported directly from your financial system. They can process automatically once approved, or go through an additional approval step in AvidPay called "pay control" that digitizes your check-signing process.
AvidXchange Software - Quickly pull custom reports on invoices and payments with robust search and export features inside AvidXchange products.
View 7 more
AvidXchange video
AvidXchange video
AvidXchange Software - AvidXchange offers customizable 2 and 3-way purchase order matching capabilities.
AvidXchange Software - All your invoices appear in once central dashboard, which lets you know which ones are pending action or approval. Help is just a click away with user guides and other how-to information available right within the platform.
AvidXchange Software - Digital invoices come with pre-populated data, as well as an image of the actual invoice and additional account information easily accessible.
AvidXchange Software - Payment batches are imported directly from your financial system. They can process automatically once approved, or go through an additional approval step in AvidPay called "pay control" that digitizes your check-signing process.
AvidXchange Software - Quickly pull custom reports on invoices and payments with robust search and export features inside AvidXchange products.

Features

Total features of AvidXchange: 59

  • ACH Payment Processing
  • Accounting Integration
  • Accounts Payable Software
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Trail
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • Cash Management
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Core Accounting
  • Credit Card Management
  • Credit Card Processing
  • Customizable Reports
  • Data Security
  • Document Management Software
  • Electronic Funds Transfer
  • Electronic Payments
  • Financial Reporting Software
  • Fixed Asset Management Software
  • For Property Managers
  • Fraud Detection
  • General Ledger
  • Inventory Management Software
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • PO Reconciliation
  • Payment Processing Services Integration
  • Payment Processing Software
  • Payroll Management
  • Project Billing
  • Purchase Order Management
  • Purchasing & Receiving
  • Receipt Management
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Spend Control
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Vendor Management Software
  • Workflow Management Software

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Reviews

Overall rating

4.6 /5
(93)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support Software
4.3/5

Already have AvidXchange?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 93
Josh
Overall rating
  • Industry: Sporting Goods
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Simplify Your AP Process

Reviewed on 10/19/2020

Overall, AvidXchange has saved our company a lot of time. When I first started, I would have...

Overall, AvidXchange has saved our company a lot of time. When I first started, I would have employees from different departments coming into my office and handing me invoices. This was not only hard to keep track of, but the invoice would need to be uploaded into the system by me (only one person reviewing header details), I would need to scan the invoice if I wanted a PDF to be attached to the NetSuite record, and then I would need to physically file the invoice. Now, it's as simple as reviewing the invoice in Avid's user-friendly portal and syncing it into our accounting system. Each department will get an invoice based on the supplier's workflow that was set in Avid and all they have to do is review, select what GL they would like to put the invoice to, and submit.

Overall experience has been great. One of the few companies we work with that we actually like and feel we are getting our money's worth with. Definitely urge anyone who is looking for an automated A/P system to give Avid a try.

Pros

- AvidXchange has indexers who automatically enter the basic invoice/bill data, then send it into the proper workflow to be reviewed, approved and paid.
- Customer Service is phenomenal. I have never had to wait more than 12 hours for a reply. If a check is lost in the mail, Avid will immediately void and re-issue a new check to your supplier.
- A/P workflows provide a seamless and efficient way for a bill to be reviewed and approved from the right department. It allows for flexibility and completely removes the need for physical copies of invoices.
- Reduces paper.
- Our company uses AvidXchange with NetSuite, and we love the fact that invoices are automatically tied in to the NetSuite bills. Easy way to find a document during audits.
- Overall worth every penny.

Cons

- Unable to make changes to supplier preferences for your supplier. Instead, you will need to have your supplier reach out to Avid and have them select any payment options, etc.. This isn't a huge deal, but sometimes I wish we could make changes for our customer since they aren't the ones using the software. Other changes can be made by the user, such as address changes, company name changes, etc.. This mostly refers to how a supplier would like to receive payment through AvidPay.
- Indexers can make mistakes on basic invoice header data, but this is very rare.

David
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Daily Accounts Payable Review Software

Reviewed on 8/19/2021

Generally good-it serves as a very good document imaging manager with Vendor History and the...

Generally good-it serves as a very good document imaging manager with Vendor History and the payment process of getting checks or ACHs to suppliers works seamlessly.

Pros

Ease of Batching approved invoices and integrating them with my accounting software

Cons

At times invoice images get stuck in the inbox and our accounting staff needs to retrieve them manually to get them in the proper workflow

Jeffrey
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001-10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Customer service is non-existent.

Reviewed on 5/10/2022

Pretty good but frustrating at times. If I were asked to keep Avid or switch to another company to...

Pretty good but frustrating at times. If I were asked to keep Avid or switch to another company to outsource payments, I would probably advise that we should switch. We are relatively happy with Avid but could be happier elsewhere. I have used similar services from other companies in my career and Avid is not what I would consider "top tier".

Pros

I really like the ease in which payments can be made. The integration with NetSuite (which we use as well) is near perfect. We have everything we need to send our payment information to AVID and have the process begin. The avidxchange.com interface is also very easy to use and it is awesome that we get up to date status on each payment.

Cons

The customer service. I don't have an assigned contact for my team any longer so the only way to speak with someone is to send in an email and hope they get back to you. I need answers right away on issues involving payments and do not get this very often from AvidXchange. When we do get someone to help, they are usually very knowledgeable and end up solving our problems but the issue is getting someone to help. I feel it is an issue with the staffing level and not the actual customer service employees. Also, my team is CONSTANTLY having to send over copies of invoices because the companies don't recognize the payment being offered by Avid, even though the invoice number is listed on your remittance. The ability to not include any enclosures (tax forms, signed contracts, etc.) also hampers our usage of the product; we still have to run some checks manually and if we are doing so, why not just run ALL of our payments this way?

Kylee
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 5,001-10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Invoices and payments made easy!

Reviewed on 7/25/2019

Getting check requests processed has never been easier! AvidXchange has made invoice approval...

Getting check requests processed has never been easier! AvidXchange has made invoice approval processes and workflows so much more efficient and environmentally friendly. Because everything is automated through the software, we have been able to better track and approve our invoices. We would sometimes have invoices lost in the processing phases when we did everything through fax and on paper. Now, because our workflows are streamlined within the software, we have all of that invoice data at our fingertips.

Pros

AvidXchange is one of the easiest software platforms I have ever had to learn when it comes to invoicing and payments. Though I am just a user and not an administrator, I do have to send in a lot of check requests and payment requests for our customers and the charities we support. AvidXchange has streamlined this process and eliminated a lot of faxing and paper waste that we once had with our company.

Cons

As a user, I do not have a single complaint with this software. Its incredible functionality makes it great for even the most inexperienced of users. Our entire Marketing team has raved about how easy it is to send invoices and have them processed for review.

Kevin
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Comments

Reviewed on 6/9/2022

Pros

Time savings of opening mail and eliminating the USPS from the equation. We also like the auto tracking of invoices, where they came from and who has reviewed makes conversations easier.

Cons

during the upload process when errors occur there is not always a good explanation of the error and we are looking for a needle in the hay stack especially when large batches are completed.

Showing 5 reviews of 93 Read all reviews

AvidXchange FAQs

Below are some frequently asked questions for AvidXchange.

AvidXchange offers the following pricing plans:

  • Free Trial: Not Available

Please contact AvidXchange for pricing information.

AvidXchange has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

AvidXchange supports the following languages:

English

AvidXchange supports the following devices:

AvidXchange integrates with the following applications:

AccountMate, Acumatica Financial Suite, AppFolio Property Manager, Buildium, CINC, CMiC, COINS, Caliber, Condo Manager, Dynamics 365, Dynamics 365 Business Central, Entrata, JD Edwards EnterpriseOne, Jenark Property Management, Microsoft Dynamics GP, Microsoft Dynamics SL, NetSuite, OGsys, Open Systems, Oracle PeopleSoft, ProContractor, Propertyware, Quickbooks Online, RealPage, Rent Manager, ResMan, SAP Concur, Sage 100 Contractor, Sage 300 Construction and Real Estate, Sage 500, Sage 50cloud Accounting, Sage Intacct, Spectrum, Vantaca, ViewPoint, Viewpoint Team, Vista, Yardi Breeze, abcoa Deal Pack

AvidXchange offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

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