About SatisMeter
SatisMeter is an in-app feedback solution that collects net promoter score (NPS) data based on specific usage patterns from web apps, mobile apps, and email. Growth hackers, marketers, website owners, and developers are able to increase feedback and response rates from customers in order to better understand their needs for increased retention.
SatisMeter helps organizations to identify unsatisfied customers and resolve their problems before they leave. The multi-channel platform utilizes the Net Promoter System for measuring customer loyalty, and collecting actionable in-app feedback. SatisMeter provides users with a wide-range of customizable options and offers the option to channel results though services such as Slack, Segment, and Intercom.
Integrated surveys allow users to install SatisMeter into any app or website. International customers can fill in the survey in their native language, thanks to SatisMeter’s translation services. Real-time analytics display customer responses instantly, enabling users to make effective decisions based on fresh data. The platform’s collaboration features let users share results with the team and colleagues for increased growth and improvement.
Pricing starting from:
US$49.00/month
- Free Trial
- Free
- Subscription
Key benefits of SatisMeter
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$49.00/month
- Free Trial
- Free
- Subscription
Images
Features
Total features of SatisMeter: 11
- API
- Application Integration
- Automatic Notifications
- Collaborative Review
- Feedback Collection
- Feedback Management
- Real Time Analytics
- Survey Management
- Surveys & Feedback
- Third Party Integration
- Website Integration
Alternatives
Zoho CRM
Zendesk
Freshdesk
Zoho Desk
Reviews
Already have SatisMeter?
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Write a Review!- Industry: Internet
- Company size: 51-200 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Helpful to understand and act upon promotors and detractors
Reviewed on 2020-08-18
Pros
- Great tool to identify detractors and promotors of your SaaS product and act upon these findings
- Seemless integration in our existing ecosystem
- Service team helpful if needed
Cons
- There could be more options to customize the look and feel of the NPS
- We are missing a few export features that would help us to automate next steps better
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool to segment your users and get feedback easily.
Reviewed on 2017-07-12
Interesting way to collect feedback from my users.
Interesting way to collect feedback from my users.
Pros
Easy integration, and also easy to use for my users. And the support is blazing fast when you have a question, they help a lot. Do not hesitate to contact them because some APIs are not yet documented.
Cons
It lacks an intermediate plan for those who don't have that much monthly users. Apart from that, the product is good.
SatisMeter FAQs
Below are some frequently asked questions for SatisMeter.Q. What type of pricing plans does SatisMeter offer?
SatisMeter offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Free, Subscription
- Free Trial: Available
Startup: $49 per month Growth: $99 per month Business: $299 per month Enterprise: Contact SatisMeter
Q. What are the main features of SatisMeter?
SatisMeter offers the following features:
- Based on Net Promoter system
- Collaboration
- Connect to services
- Customer feedback
- Install SatisMeter into any app or website
- Integrated survey
- Multi-language
- Notifications
- Real-time analytics
- Remote access
- Share results
- Survey customization
- Third party integration
- Translations
Q. Who are the typical users of SatisMeter?
SatisMeter has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does SatisMeter support?
SatisMeter supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian
Q. Does SatisMeter support mobile devices?
We do not have any information about what devices SatisMeter supports
Q. What other apps does SatisMeter integrate with?
SatisMeter integrates with the following applications:
BigCommerce, Cloudflare, EnjoyHQ, Geckoboard, Intercom, Mailchimp, Salesforce Sales Cloud, Salesmachine, Shopify, Slack
Q. What level of support does SatisMeter offer?
SatisMeter offers the following support options:
Online Support, Knowledge Base
Related categories
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