
About Hapana
Hapana is an end-to-end fitness studio software designed to elevate engagement and fuel growth. With a robust suite of streamlines features, the system alleviates owners from having to use multiple plugins and incompatible softwares. The software empowers studio owners and managers to streamline their operations, enhance member experiences, and focus on the core of their business – growing their business.
- Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations.
- Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems.
- Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.
- Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations.
With Hapana, fitness studios and clubs can unlock their growth potential, while saving time and effort. Experience the power of seamless member management, targeted marketing, branded app experiences, and data-driven decision-making.
Key benefits of Hapana
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Reviews
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- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
OneFitStop has allowed me to reduce my office time to train more clients
Reviewed on 2018-05-04
Pros
OneFitStop was easy to learn and is wonderful to use! The software is very customizable and keeps me organized.
Cons
So far I've had great success with every feature and tool within the software and have no complaints thus far.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Really enjoying OneFitStop and our members love the App they developed for us!
Reviewed on 2020-12-23
Fantastic!!
Really looking forward to a strong partnership in 2021!
Fantastic!!
Really looking forward to a strong partnership in 2021!
Pros
The App they made for us is really easy for our clients and members to use - we now have no one behind on their payments and packs. It looks great and works really well too.
Cons
Integration was easy and very quick. The only things we are asking to be improved are; more automated featured woven in to the Membership Suspension system (but it works well right now) and two way text messages. Both of these items we have been able to discuss directly with the owners and managers of OneFitStop and they are developing solutions first thing in 2021. In fact, whenever we need any help or are looking adding/making changes to the existing system to make our jobs easier they always listen and come up with solutions ASAP. Great!
Alternatives Considered
PTminderReasons for Choosing Hapana
Mindbody is old in both technology and customer focus. Average experiences over and over again and then they wanted to bill us over $250 extra per month to use video sodtware inside the MBO system - during the COVID shutdown. Very happy to make the switch to a newer and more team focused company like OneFitStop. I can highly recommend making the switch if you are sick of dealing with Mindbody!Switched From
MindbodyReasons for Switching to Hapana
Worked really well, did everything we needed it to do and a strong connection with the team at OneFitStop as soon as we met them.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Vive Active X Hapana
Reviewed on 2023-08-17
Pros
Class scheduling and client management plays a huge role in how we use Hapana. Both are very user friendly and easy to navigate.
Cons
The app not being completely customisable.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Great at selling the dream and then delivering ongoing frustration with empty promises
Reviewed on 2022-06-17
They sell a dream and make promises - but don't deliver and then go missing. They purely $$$...
They sell a dream and make promises - but don't deliver and then go missing. They purely $$$ focussed.
They seem friendly on the front end and give the impression they are good at what they do, but then it turns into a nightmare.
Pros
Aspects of the app are good for our members when it's working with glitches.
Cons
It's clunky with inaccurate data. Our team hate using it, which is not ideal. Constant glitches. They're still working out what they're doing - hence clients are guinea pigs.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Multi-location Pilates Studio
Reviewed on 2023-07-18
I love hapana. I feel like every member of their team is equally as invested in my company's...
I love hapana. I feel like every member of their team is equally as invested in my company's success as I am. I wish they had a staff app and that Grow was a little more approachable, but I think it's the best software we've seen... and we've seen them all.
Pros
Clients can book/purchase with extreme ease.
Cons
No staff app and the Grow platform is extremely complex
Hapana FAQs
Below are some frequently asked questions for Hapana.Q. What type of pricing plans does Hapana offer?
Hapana offers the following pricing plans:
- Starting from: US$185.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Hapana?
Hapana has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hapana support?
Hapana supports the following languages:
English, Spanish
Q. Does Hapana support mobile devices?
Hapana supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hapana integrate with?
Hapana integrates with the following applications:
ActiveCampaign, GetResponse, Google Calendar, Mailchimp, QuickBooks Online Advanced, Xero, Zapier
Q. What level of support does Hapana offer?
Hapana offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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