Hapana

Next generation software for multi-site boutique fitness

About Hapana

Hapana is an end-to-end fitness studio software designed to elevate engagement and fuel growth. With a robust suite of streamlines features, the system alleviates owners from having to use multiple plugins and incompatible softwares. The software empowers studio owners and managers to streamline their operations, enhance member experiences, and focus on the core of their business – growing their business.

- Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations.

- Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems.

- Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.

- Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations.

With Hapana, fitness studios and clubs can unlock their growth potential, while saving time and effort. Experience the power of seamless member management, targeted marketing, branded app experiences, and data-driven decision-making.


Key benefits of Hapana

  • Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations.

  • Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems.

  • Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.

  • Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations.

  • Images

    Hapana Software - Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations.
    Hapana Software - Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.
    Hapana Software - Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base
    Hapana Software - Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights
    Hapana Software - Your branded app represents your brand. From the way you speak to your members to the way it should make them feel.
    View 6 more
    Hapana video
    Hapana Software - Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations.
    Hapana Software - Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.
    Hapana Software - Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base
    Hapana Software - Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights
    Hapana Software - Your branded app represents your brand. From the way you speak to your members to the way it should make them feel.

    Not sure about Hapana? Compare with a popular alternative

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    Starting Price

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    Reviews

    Overall rating

    4 /5
    (30)
    Value for Money
    4.1/5
    Features
    3.9/5
    Ease of Use
    4.0/5
    Customer Support Software
    4.1/5

    Already have Hapana?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 30
    Verified Reviewer
    Overall rating
    • Company size: 501–1,000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    OneFitStop has allowed me to reduce my office time to train more clients

    Reviewed on 2018-05-04

    Pros

    OneFitStop was easy to learn and is wonderful to use! The software is very customizable and keeps me organized.

    Cons

    So far I've had great success with every feature and tool within the software and have no complaints thus far.

    Christopher
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Really enjoying OneFitStop and our members love the App they developed for us!

    Reviewed on 2020-12-23

    Fantastic!!
    Really looking forward to a strong partnership in 2021!

    Fantastic!!
    Really looking forward to a strong partnership in 2021!

    Pros

    The App they made for us is really easy for our clients and members to use - we now have no one behind on their payments and packs. It looks great and works really well too.

    Cons

    Integration was easy and very quick. The only things we are asking to be improved are; more automated featured woven in to the Membership Suspension system (but it works well right now) and two way text messages. Both of these items we have been able to discuss directly with the owners and managers of OneFitStop and they are developing solutions first thing in 2021. In fact, whenever we need any help or are looking adding/making changes to the existing system to make our jobs easier they always listen and come up with solutions ASAP. Great!

    Alternatives Considered

    PTminder

    Reasons for Choosing Hapana

    Mindbody is old in both technology and customer focus. Average experiences over and over again and then they wanted to bill us over $250 extra per month to use video sodtware inside the MBO system - during the COVID shutdown. Very happy to make the switch to a newer and more team focused company like OneFitStop. I can highly recommend making the switch if you are sick of dealing with Mindbody!

    Switched From

    Mindbody

    Reasons for Switching to Hapana

    Worked really well, did everything we needed it to do and a strong connection with the team at OneFitStop as soon as we met them.
    Zoe
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Vive Active X Hapana

    Reviewed on 2023-08-17

    Pros

    Class scheduling and client management plays a huge role in how we use Hapana. Both are very user friendly and easy to navigate.

    Cons

    The app not being completely customisable.

    Scott
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Great at selling the dream and then delivering ongoing frustration with empty promises

    Reviewed on 2022-06-17

    They sell a dream and make promises - but don't deliver and then go missing. They purely $$$...

    They sell a dream and make promises - but don't deliver and then go missing. They purely $$$ focussed.

    They seem friendly on the front end and give the impression they are good at what they do, but then it turns into a nightmare.

    Pros

    Aspects of the app are good for our members when it's working with glitches.

    Cons

    It's clunky with inaccurate data. Our team hate using it, which is not ideal. Constant glitches. They're still working out what they're doing - hence clients are guinea pigs.

    Andrea
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Multi-location Pilates Studio

    Reviewed on 2023-07-18

    I love hapana. I feel like every member of their team is equally as invested in my company's...

    I love hapana. I feel like every member of their team is equally as invested in my company's success as I am. I wish they had a staff app and that Grow was a little more approachable, but I think it's the best software we've seen... and we've seen them all.

    Pros

    Clients can book/purchase with extreme ease.

    Cons

    No staff app and the Grow platform is extremely complex

    Showing 5 reviews of 30 Read all reviews

    Hapana FAQs

    Below are some frequently asked questions for Hapana.

    Hapana offers the following pricing plans:

    • Starting from: US$185.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Hapana has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Hapana supports the following languages:

    English, Spanish

    Hapana supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Hapana integrates with the following applications:

    ActiveCampaign, GetResponse, Google Calendar, Mailchimp, QuickBooks Online Advanced, Xero, Zapier

    Hapana offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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