--- description: Detailed reviews on ServiceTrade based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ServiceTrade with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceTrade Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceTrade](/software/104991/servicetrade) # ServiceTrade Canonical: https://www.getapp.ca/software/104991/servicetrade Page: 1 / 15\ Next: [Next page](https://www.getapp.ca/software/104991/servicetrade?page=2) > ServiceTrade gives commercial contractors the AI-powered tools to grow profitably, improve field performance, capture more service revenue, and scale operations across mechanical, HVAC, and fire protection workflows. > > Verdict: Rated **4.6/5** by 344 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ServiceTrade \- Automate service workflows with AI. ServiceTrade AI helps commercial contractors reduce manual effort, summarize job details, improve documentation, capture asset information, and uncover business insights from the service data teams already create. - Run sales, service, inspections, and customer communication from one platform. ServiceTrade connects scheduling, dispatch, technician workflows, asset management, quoting, invoicing, reporting, and customer engagement in a system built for commercial contractors. - Serve complex commercial mechanical and fire customers with confidence. ServiceTrade supports mechanical, HVAC, refrigeration, fire protection, and life safety contractors managing complex assets, recurring maintenance, compliance-driven inspections, and multi-site accounts. - Capture more revenue from inspections and field work. Teams can document deficiencies, repairs, job findings, photos, videos, and approvals in the field, then use that information to create stronger quotes and follow up faster. - Deliver a better customer experience online. Customers can view service and project history, upcoming appointments, open quotes, after-service reports, and approvals through a digital experience that builds trust and keeps them informed. - Improve field productivity with complete customer and asset history. Technicians can access service records, equipment details, deficiencies, notes, and repair history for each customer location, helping them complete work faster and more accurately. - Monitor job status, technician activity, and project performance. ServiceTrade gives managers visibility into field activity, customer status updates, and budgeted versus actual project performance so teams can stay ahead of issues. - Connect service data across business systems. ServiceTrade’s open APIs and integrations help share customer and service information with accounting, CRM, email, website, and other business applications. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 344 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTrade - **Location**: Durham, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Automated Scheduling - Automatic Backup - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Calendar Management - Checklists - Client Portal - Compliance Management - Contact Database - Contract/License Management - Contractor Database ## Integrations (15 total) - Acumatica Cloud ERP - ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) - [Service Dispatch Software](https://www.getapp.ca/directory/520/service-dispatch/software) - [HVAC Software](https://www.getapp.ca/directory/657/hvac/software) - [Work Order Software](https://www.getapp.ca/directory/705/work-order/software) - [Plumbing Software](https://www.getapp.ca/directory/987/plumbing/software) ## Alternatives 1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1475 reviews) 2. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5308 reviews) 3. [BuildOps](https://www.getapp.ca/software/131331/buildops) — 4.4/5 (177 reviews) 4. [Service Fusion](https://www.getapp.ca/software/103289/service-fusion) — 4.3/5 (308 reviews) 5. [FieldPulse](https://www.getapp.ca/software/105687/fieldpulse) — 4.6/5 (490 reviews) ## Reviews ### "Great scheduling Tool\!" — 4.0/5 > **Darlena** | *January 24, 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The ease of using the system. Being able to see the technician in real time, their location and on site and off site times. Quoting is also made simple thru Service Trade as well. > > **Cons**: That it can lag at times, and that you cannot access the email from the pop up. > > It's a great experience. I love trying new apps and this is a great tool for our business. ----- ### "Servicetrade is the industry leader in software" — 5.0/5 > **Chris** | *January 3, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Perfect fit for the service industry to include field staff, sales staff \& office staff. Ease of use \& capabilities make Servicetrade the easy choice. > > **Cons**: No Cons, have used various platforms and for the last 5 years Servicetrade. Wouldn't change anything. > > Headache free, always performs as expected ----- ### "Review from FIRE FIGHTER PRODUCTS, Inc 2-2-24" — 3.0/5 > **Richard** | *February 2, 2024* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: The centralized Online Dashboard and Layout. > > **Cons**: Actual human live customer support is almost non-existent. No dedicated support, everything is by online service ticket, usually handled 6-8 hours or the next day. ----- ### "All In One Tool" — 5.0/5 > **Kyrik** | *November 27, 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Quoting, tracking, inventory levels, billing, paperwork dispatchment, technician scheduling is all straightforward and easy to use/learn. > > **Cons**: You have to be exact in the search bar, else it won't find what you're looking for. > > ServiceTrade has allowed our service department to keep our eyes on all the relevant information to execute our projects. The ServiceTrade team has been great to work with between training, modifying, and building the services we needed. ----- ### "Great User Friendly App\!" — 5.0/5 > **Rick** | *December 5, 2024* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Ease of use This app is well designed, it allows you to enter all necessary information, especially during the signing acknowledgment for customers > > **Cons**: After adding items to a work order, change the word “Add” to the word “Save” > > A very user friendly app, my company left Service Trade for about 2 years but thankfully have returned because of the improvements that have been made in the back office area ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.ca/software/104991/servicetrade?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104991/servicetrade) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data