About Forumbee

Forumbee is a cloud-based community forum creation solution which allows users to create public, private, hidden, and restricted-access forums for Q&As, discussion, feedback and idea generation, knowledgebase articles, and more. Forums are ad-free, independent of social networks, and can be customized with a built-in theme or users’ own branding, logos, and message.

Forumbee includes a range of moderation tools, giving users control over the content posted in their community and the ability to manage, suspend, and ban those who break community rules. Activity streams can be monitored in real time across the community, enabling users to identify new topics and comments which require their input or attention. Topics and posts can be filtered and sorted, either across the community as a whole or in specific forums, allowing users to find topics with no replies, unanswered questions, and feedback that has not been given a status. Posts can also be searched for with a full text search, and results narrowed down by post type, forum, or post status. Important topics or comments can be pinned or highlighted to be featured at the top of the forum or post, and users can also mark individual comments as the official response to a question or topic. Spam, inappropriate, or duplicate comments or posts can be removed, discussions can be closed to prevent further comments, and moderators can also restore any posts which were mistakenly deleted.

Forumbee also includes customizable user profiles, member activity tracking, user management tools, email notifications, support for embedded images and video as well as file attachments in multiple formats, and more.

Pricing starting from:

US$250.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Forumbee

Key benefits of Forumbee

  • Professionally-designed themes are built in, and users can select from these with the ability to change the color palette, or apply their own styles by adding custom CSS.

  • User activity can be monitored in real time, and moderators can control content, close discussions, remove inappropriate, duplicate, or spam posts, and more.

  • Posts can be sorted by the most views, likes, or replies, and users can also filter topics with no replies, unanswered questions, and feedback with no status.

  • Important topics, such as announcements, can be pinned to the top of the forum, and the best comments featured within a topic, with the option to label them as official responses.

  • Members can customize their profiles with an avatar, location, bio, and links, and can view the activity and community response stats for other members on their profiles.

  • The dashboard shows key community activity, including recent postings, activity charts, maps of recent visitors, trends, and more.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$250.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Forumbee

    Images

    Forumbee Software - Forumbee can be used to create a community and knowledge base hub for your customers, clients, and employees
    Forumbee Software - Forumbee Community and Knowledge Base hub
    Forumbee Software - Example theme for a Forumbee community and knowledge base hub
    Forumbee Software - Track community activity with engagement analytics
    Forumbee Software - Community dashboard for moderators and admins
    View 6 more
    Forumbee Software - Forumbee can be used to create a community and knowledge base hub for your customers, clients, and employees Forumbee Software - Forumbee Community and Knowledge Base hub Forumbee Software - Example theme for a Forumbee community and knowledge base hub Forumbee Software - Track community activity with engagement analytics Forumbee Software - Community dashboard for moderators and admins

    Features

    Total features of Forumbee: 50

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Chat/Messaging
    • Commenting/Notes
    • Community Management
    • Content Creation
    • Content Management System (CMS) Software
    • Customizable Branding
    • Customizable Fields
    • Customizable Templates
    • Data Import/Export
    • Discussions / Forums
    • Document Storage
    • Drag & Drop
    • Email Reminders
    • Engagement Tracking
    • Event Calendar
    • Event Management Software
    • Feedback Management
    • Filtering
    • Forum / Discussion Board
    • Full Text Search
    • Group Management
    • Ideation
    • Knowledge Base Management
    • Live Chat Software
    • Member Directory
    • Mobile Access
    • Moderation
    • Monitoring
    • Multi-Language
    • Online Forums
    • Personalization Software
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Reporting & Statistics
    • SSL Security
    • Single Sign On Software
    • Social Media Integration
    • Tagging
    • Third Party Integrations
    • Video Support
    • Visual Analytics

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    Intercom

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    Reviews

    Overall rating

    4.9 /5
    (18)
    Value for Money
    4.9/5
    Features
    4.6/5
    Ease of Use
    4.8/5
    Customer Support Software
    4.9/5

    Already have Forumbee?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 18
    Grigory M. Grigory M.
    Overall rating
    • Industry: Research
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Only compliments

    Reviewed on 2021-05-13

    We were able to set up a site that had a customised digital library, forum, member profiles, and...

    We were able to set up a site that had a customised digital library, forum, member profiles, and built-in live event broadcasting within just a few weeks. Thanks a lot Forumbee!

    Pros

    Thoughtful, simple and well designed, Forumbee's software is easy to use and simple to set-up and customise. Our team and the platform's users find it very intuitive. All the essential security and reporting features are also available. Many thanks to [SENSITIVE CONTENT HIDDEN] who helped with the design, account set-up, support, training and everything else for the project.

    Cons

    There could be one or two additional features (e.g. Zoom integration) but it's better to have a simpler well-built product than some of the complex services available in the market.

    Alternatives Considered

    Hivebrite

    Reasons for Choosing Forumbee

    Forum functionality was lacking on Moodle.

    Reasons for Switching to Forumbee

    Better design, better support, faster installation.

    Response from Forumbee

    Hi Grigory, thank you very much for the review! We are happy to hear that you have been extremely satisfied with your experience! Your feedback on additional features you would like is very helpful and we are considering these for future product updates. We look forward to continuing to support you in the growth of your community!

    Lina O. Lina O.
    Overall rating
    • Industry: Education Management
    • Company size: 51-200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Easy to Use Community and Knowledge Base

    Reviewed on 2021-05-12

    Overall a great experience with implementing the tool. Our Forumbee instance looks exactly like our...

    Overall a great experience with implementing the tool. Our Forumbee instance looks exactly like our own site and it blends in seamlessly.

    Pros

    The Support I received from Forumbee was great! Our Account Manager was with us for the whole journey and I appreciated their willingness to help and answer any questions we had.

    Cons

    There's little things here and there like we wish we could make events recurring.

    Alternatives Considered

    Vanilla and Hivebrite

    Reasons for Switching to Forumbee

    The price and the low amount of dev resources needed for implementation.

    Response from Forumbee

    Hi Lina, thank you so much for your review and sharing your experience! We are thrilled that your journey with Forumbee has been positive! We appreciate your feedback on events and will share that with our product team. Looking forward to continuing to work with you and your team! Cheers!

    Daniel B. Daniel B.
    Overall rating
    • Industry: Computer Software
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Thoughts on Forumbee

    Reviewed on 2021-05-12

    This has been a very good tool for Incorta and got us a really great community site with almost no...

    This has been a very good tool for Incorta and got us a really great community site with almost no build effort on our own.

    Pros

    The product is really easy to use and administer. The customer support is world class, consultative, and creative when it comes to problem solving.

    Cons

    There certainly are areas of the product I wish were a bit more configurable, like showing information about posters to others, allowing for posters to carry badges or show accomplishments.

    Response from Forumbee

    Hi Daniel, thank you so much for your review and sharing your thoughts! We are thrilled to hear that Forumbee has been a good tool for your community! Thanks also for your suggestions for improvements and will share that with our product team. If there is anything else we can do to assist, please let us know. Thanks again!

    Christine M. Christine M.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The most intuitive SAAS product in our tech stack

    Reviewed on 2021-05-12

    We’ve had an amazing experience with Forumbee - from the demo stage in learning about their product...

    We’ve had an amazing experience with Forumbee - from the demo stage in learning about their product to the launch of this service across our entire company. [SENSITIVE CONTENT HIDDEN] is fantastic to work with - I appreciate we’ve had the same contact the entire time making the onboarding process seamless.

    The service is intuitive, highly customizable and was an incredibly smooth experience to get adoption quickly across the entire company.

    As someone who tested multiple knowledge management systems over the course of a year and could never find something that met all our needs, Forumbee solved so many of our problems. We’ve had no issues whatsoever after deciding to move forward with them. I could not recommend them enough.

    Pros

    After a year long search, we settled on Forumbee and couldn’t be happier with this decision. Whether you’re a user or admin, the user experience is incredibly intuitive. In addition to this, the service we receive is fantastic, especially from our dedicated rep [SENSITIVE CONTENT HIDDEN]. She responds to every question within a matter of hours.

    We are a very process heavy organization and this service has been a game changer in having a central hub of documentation, giving our people the answers they need in the quickest and easiest route.

    Cons

    While the customization in matching our website is great, there’s limitations in how much we can customize within an actual article like easily embedding videos.

    Response from Forumbee

    Hi Christine, we are thrilled to hear you have had a great experience with Forumbee! Thank you very much for your feedback and your kind words! We look forward to continuing to support you and your team. Thanks also for the feedback on article customization! We will follow up to assist with that.

    Apryl G. Apryl G.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Forumbee is amazing--and it's the customer-centric focus that makes it so!

    Reviewed on 2021-05-13

    Exceptional. Forumbee has been responsive to each and every one of our queries and concerns.

    Exceptional. Forumbee has been responsive to each and every one of our queries and concerns.

    Pros

    Forumbee staff members consistently go above and beyond to address our concerns and try to meet our unique needs. They have built so many customizable features for us that I'm positive other customers are not requesting. In addition to the stellar service, this software is easy to use, beautifully designed, and thoughtfully created. Loving the software you (and 400+ others) use on a regular basis is important!

    Cons

    There are some text formatting challenges in the use of this product. For example, text formatting transferred from another document is not always retained. Additionally, the more our community/posts grow, the more difficult it becomes to search with accuracy. Forumbee has made improvements in these areas and continues to do so.

    Response from Forumbee

    Hi Apryl, thank you so much for your amazing review, we are truly grateful! Our team has enjoyed working with you and the Kiva team over the years and are thrilled that Forumbee has been a valuable solution for your organization. We look forward to bringing continued improvements to text formatting and search functions. Thank you for your insights and feedback!

    Showing 5 reviews of 18 Read all reviews

    Forumbee FAQs

    Below are some frequently asked questions for Forumbee.

    Forumbee offers the following pricing plans:

    • Starting from: US$250.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    For detailed pricing, including all subscription plans and services, please see https://forumbee.com/pricing

    Forumbee has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Forumbee supports the following languages:

    English

    Forumbee supports the following devices:

    Forumbee integrates with the following applications:

    Google Analytics, Google Forms, Google Maps, Slack, Zapier, Zendesk

    Forumbee offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Forumbee.