--- description: Detailed reviews on TicketSource based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare TicketSource with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TicketSource Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/80/event-management/software) > [TicketSource](/software/104919/ticketsource) # TicketSource Canonical: https://www.getapp.ca/software/104919/ticketsource Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/104919/ticketsource?page=2) > TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue. > > Verdict: Rated **4.8/5** by 533 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TicketSource Organizers can create an onscreen seating plan for any size, shape or layout of venue from which customers can select specific seats - or use a simple quota for general admission. TicketSource event booking web screens can be fully branded to match that of the event organizer or venue. Organizers can choose to offers discount codes, VIP tickets, and more, and can accept payments in GBP, USD and EUR. TicketSource fees can be absorbed entirely buy ticket buyers, making the platform entirely free for event organizers and venues to use. The TicketShop app enables event organizers to integrate their TicketSource sales page into their Facebook page. Should an organizer decide to cancel an event, TicketSource will send out notification emails and initiate refunds to all attendees. A companion mobile app - TicketSource Express - lets event managers use their iPhone, iPad or iPod to scan and validate customers' tickets (e-tickets, thermal tickets, and mobile tickets). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 533 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TicketSource UK - **Founded**: 2004 ## Commercial Context - **Starting Price**: £0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: The fully featured online box office is free for event organisers to use. There is no charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online. There are no contracts, hidden fees or complicated access tiers. TicketSource provides one single, honest, low-cost booking fee structure. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more ## Features - API - Activity Dashboard - Alerts/Notifications - Attendance Management - Attendee Management - Badge Management - Barcode/Ticket Scanning - Calendar Management - Communication Management - Conferences/Conventions - Confirmations/Reminders - Contact Management Software - Credit Card Processing - Cross Selling Functionality - Customer Data Management - Customizable Branding - Customizable Fields - Customizable Reports - Data Import/Export - Data Security ## Integrations (2 total) - Mailchimp - Meta for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Event Management Software](https://www.getapp.ca/directory/80/event-management/software) ## Related Categories - [Event Management Software](https://www.getapp.ca/directory/80/event-management/software) - [Ticketing Software](https://www.getapp.ca/directory/86/ticketing/software) - [Event Booking Software](https://www.getapp.ca/directory/1107/event-booking/software) - [Conference Software](https://www.getapp.ca/directory/957/conference/software) - [Festival Management Software](https://www.getapp.ca/directory/1309/festival-management/software) ## Alternatives 1. [Showpass](https://www.getapp.ca/software/116259/showpass) — 4.7/5 (406 reviews) 2. [Ticket Tailor](https://www.getapp.ca/software/111155/ticket-tailor) — 4.9/5 (551 reviews) 3. [Eventbrite](https://www.getapp.ca/software/91490/eventbrite) — 4.6/5 (5748 reviews) 4. [Purplepass](https://www.getapp.ca/software/106187/purplepass) — 4.9/5 (302 reviews) 5. [Beyonk](https://www.getapp.ca/software/2063767/beyonk) — 4.9/5 (167 reviews) ## Reviews ### "Life is easier" — 5.0/5 > **Steve** | *November 8, 2023* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Thank you for such an easy system. From the booking to the scanning it was easy and our customers even remarked how easy it was to book > > **Cons**: the refund process for one of our 2000+ customers was a little confusing, however with 1 call it was resolved ----- ### "TicketSource was very good" — 5.0/5 > **Mikaela** | *April 2, 2025* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: I could email all the people that purchased a ticket with information about the event. Report/update of ticket sales was very helpful. Good being able to pass booking fee onto buyers > > **Cons**: Report could be in surname first or separate from first name. Be able to set a time \& date for the end date not a day/week. > > Ticket source was really good and I recommend it ----- ### "The Comedy Clubhouse" — 3.0/5 > **Mike** | *January 12, 2017* > > The purchase process is cumbersome for our patrons. The site hangs at the point of purchase locking up tickets at the worst time as people make multiple attempts. Many, many, many fields and dates reflect London standards and not the US. Specifically, reporting draws inaccurate information because it will juxtapose the month and day. So will searching. Great features, good pricing, but a very buggy platform. ----- ### "Really good experience" — 4.0/5 > **Buddug** | *December 24, 2025* | Music | Recommendation rating: 8.0/10 > > **Pros**: I had some teething issues but nothing a quick phone call to an actual person could not sort out. It was easy to use once i understood it. Payment was easy and using the app to scan was easy too... would reccomend > > **Cons**: I wish there was to see previous communications i had sent to customers, i could not find it. Also i thought that i had to scan each individual so morw information on scqnning would be useful to know. > > Really good experience overall, the support from the team was fantastic and for this reason i would use again and the fat that they add a booking fee rather than take it out of the ticket price is really valuable if, like me, your event is to raise money. ----- ### "Ticket Sales made easy" — 5.0/5 > **Ian** | *February 20, 2025* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: It’s ease of set up and it just works for both seller and buyer. > > **Cons**: Nothing - seems well rounded with everything working ‘out of the box’. > > From first registration to going live was less than an hour and it was so easy to get my tickets on sale and integrated into my Web site as well. ----- Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/104919/ticketsource?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104919/ticketsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data