About EMDECS
EMDECS is a cloud-based fleet maintenance software offered by BrightOrder Inc and is targeted at small, mid-size and large enterprises in a wide range of industry segments.
The software offers features such as preventative maintenance (PM) scheduling, inventory tracking, warranty management and reporting. The product monitors the models that require maximum maintenance, ensures PM jobs are completed on time and helps businesses to get their vehicles on the road faster. EMDECS uses industry standards such as VMRS (Vehicle Maintenance Reporting Standards) codes from the American Trucking Association for helping technicians to recognize and enter data on repair orders. The product enables the creation of work orders, the assignation of these to technicians and their tracking in real-time using both desktop and mobile devices. The tool also categorizes warranty parts, tracks and sends alerts if a part needs to be replaced and matches invoices to warranty claims. The software can be used for heavy-duty equipment repair and maintenance tracking, rental & leasing tracking, accounting and inventory parts tracking. The product offers reporting capabilities, identifies operational inefficiencies, calculates costs & helps to save money and time.
EMDECS integrates with third-party applications such as QuickBooks and supports multi-location enterprises, counter sales, tire management and purchasing. The software does not require proprietary hardware and is accessible via any device connected to the internet.
Key benefits of EMDECS
• EMDECS is a cloud-based software for fleet maintenance & repair shops and helps businesses to schedule & track preventative maintenance jobs, manage inventory and run reports.
• The software offers business analysis capabilities along with comprehensive reporting features that help fleet managers to analyze profitability, determine equipment value, manage inventory and use real-time data to make business decisions.
• The product adheres to Vehicle Maintenance Reporting Standards (VMRS) codes and helps in comparative work analysis and easy job identification.
• EMDECS is an enterprise software and can perform more than one function including PM scheduling, warranty management, rental & lease tracking, accounting, reporting and repair tracking.
• Reports and on-screen tools allow managers and technicians to evaluate shop performance during the entire repair cycle to reveal real-time profit margins.
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- Used Daily for 1-5 months
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Review Source
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Amazing software since upgrading from paper files
Reviewed on 2018-04-16
Pros
All of the tracking features are amazing! From cost, to maintenance history, to repairs, this software makes it very easy rather than our old paper system.
Cons
The overall performance could be upgraded but from what I have been told, this is currently in the works.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
New to Emdecs
Reviewed on 2023-09-11
Once getting to know my sales person [sensitive content hidden] this transition has been as smooth...
Once getting to know my sales person [sensitive content hidden] this transition has been as smooth as anyone could ask. From information gathering to implementation it has been a pleasure to work with him. He was very committed to Emdecs and it being a solution for us during the initial conversations and now even after 6 months of use we still communicate regularly. I would not only consider [sensitive content hidden] a business partner but also friend. Currently while still learning and trying to adjust our needs [sensitive content hidden]
has been another person that has helped us immensely. He has been there for us during implementation and continues to be there for us daily. The overall experience has been exceptional because of the people in my opinion, keep doing it right and Thank you!
Pros
The features that benefit us the most are the PM and work order related activities and then the reporting on the backside. We are currently integrating with Spireon and once complete this will be a big benefit in mileage documentation and retention for tax reporting.
Cons
The cost of the software is expensive but we believed that because of all the features and being customizable it will benefit us within our current workforce. We have a very diverse workforce and the software is able to meet our needs for our employees.
Alternatives Considered
RTAReasons for Choosing EMDECS
Ease of use and being able to customize.Reasons for Switching to EMDECS
Ease of use and the ability to customize. The follow up and people part of getting something new meant a lot to us. The team at Emdecs went the extra mile to help us in making a decision and showing all parts of the software.- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 4.0 /10
Aggravating
Reviewed on 2018-05-29
There's no real procedure for transitioning into this program, and the program is incomplete with...
There's no real procedure for transitioning into this program, and the program is incomplete with several options that I would have considered basic still missing, these are being added as far as I know but it was pitched to us as a fully functioning system, not a work in progress.
Pros
It seems to be on its way to being a high quality program, but its not there yet and service outages are an all to common occourance
Cons
Transitioning from paper/spreadsheet has been horrific, customer service is nice and they do what they can, but they are kind of clueless, it seems like they weren't given any training and are expected to learn it all on the job, from an outside point of view anyway
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Overall rating
- Ease of Use
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- Likelihood to recommend 9.0 /10
As below
Reviewed on 2023-08-24
Overall history of vehicle, breaking down costs to share with SLT to help understand fleet renewal
Overall history of vehicle, breaking down costs to share with SLT to help understand fleet renewal
Pros
Overall a great fleet management app. Main purpose for me is vehicle history of repairs, parts, dates etc....available at your finger tips. Works well with our requirements for DVSA ER, however, i do believe we are the only ER operator who uses Emdecs, it does make me wonder why? I have never looked at other products available but i have had no reason too. You work with the tools you have and more than happy to continue with Emdecs. Support team are very responsive and helpful when needed which is very key.
Cons
Emdecs are an DVSA ER approved service. Attention to Driver reporting defects is much needed going forward with ER KPIs (M4) Unable to use this function comfortably on our Drivers PDAs.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
My Emdec Review
Reviewed on 2023-09-11
Pros
Paperless, DOT schedules are in real time. Intergration with McLeod Loadmaster
Cons
the least thing I dislike about it. I really don't have one.
EMDECS FAQs
Below are some frequently asked questions for EMDECS.Q. What type of pricing plans does EMDECS offer?
EMDECS offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
For more information regarding pricing please reach out to one of our team members through our website: https://brightorder.com/request-demo/
Q. Who are the typical users of EMDECS?
EMDECS has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does EMDECS support?
EMDECS supports the following languages:
English, French, German, Italian, Norwegian
Q. Does EMDECS support mobile devices?
EMDECS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does EMDECS integrate with?
EMDECS integrates with the following applications:
Epicor, Fleet Complete, FleetLynx, Geotab, Peachtree by Sage, QuickBooks, QuickBooks Online Advanced, Quickbooks Online, Sage 200, Stripe
Q. What level of support does EMDECS offer?
EMDECS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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