---
description: Detailed reviews on TimeTap based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare TimeTap with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TimeTap Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Scheduling Software](/directory/233/scheduling/software) > [TimeTap](/software/104815/timetap)

# TimeTap

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> TimeTap is a HIPAA- and GDPR-compliant appointment scheduling platform built for organizations with complex booking requirements. It automates scheduling, reminders, and availability while securely capturing client information across staff, locations, and time zones.
> 
> Verdict: Rated **4.5/5** by 257 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of TimeTap

HIPAA- and GDPR-compliant scheduling that securely captures and stores client information and documents.&#10;&#10;Create branded booking sites that can be linked or embedded on websites and social media profiles.&#10;&#10;Automate confirmations, reminders, and follow-ups to reduce no-shows and improve client communication.&#10;&#10;Consolidate scheduling across multiple staff and locations while allowing individual availability rules.&#10;&#10;Capture required client details with custom booking forms and prerequisites before appointments are confirmed.&#10;&#10;Enable waitlists and automated notifications when appointment slots become available.&#10;&#10;Collect payments or fees directly through the scheduler for appointments, classes, or events.&#10;&#10;Support global scheduling with automatic time zone detection and adjustments.&#10;&#10;Intelligent travel-time scheduling automatically calculates travel time between appointments and adjusts availability.&#10;&#10;Offer filtered scheduling options so clients can select preferred staff members or locations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 257 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lumaverse Technologies
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$28.45
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: PROFESSIONAL:&#10;&#10;(Solo) 1 Staff + 1 Location, $24.95/mo (monthly) or $22.45/mo (annual)&#10;(Team) 5 Staff + 5 Locations, $39.95/mo (monthly) or $35.95/mo (annual)&#10;&#10;BUSINESS:&#10;&#10;(Solo) 1 Staff + 1 Location, $44.95/mo (monthly) or $40.45/mo (annual)&#10;(Team) 5 Staff + 5 Locations, $74.95/mo (monthly) or $67.45/mo (annual)&#10;&#10;Enterprise plans are also available and tailored to your needs.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: Algeria, Angola, Argentina, Australia, Bahamas, Belize, Bolivia, Brazil, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chile, Colombia, Comoros, Costa Rica, Djibouti, Dominica, Dominican Republic and 49 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Approval Process Control
- Assessment Management
- Attendance Tracking Software
- Automated Scheduling
- Availability Management
- Bed Management
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Broadcast Messaging
- Calendar Management
- Calendar Sync

## Integrations (8 total)

- EMR/EHR
- Google Calendar
- Microsoft 365
- Microsoft Outlook
- PayPal
- Salesforce Platform
- Square Payments
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Scheduling Software](https://www.getapp.ca/directory/233/scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software)
- [Calendar Software](https://www.getapp.ca/directory/679/calendar/software)
- [Scheduling Software](https://www.getapp.ca/directory/233/scheduling/software)
- [Vaccine Management System](https://www.getapp.ca/directory/3759/vaccine-management-software/software)
- [Medical Practice Management Software](https://www.getapp.ca/directory/67/medical-practice/software)

## Alternatives

1. [Calendly](https://www.getapp.ca/software/102609/calendly) — 4.7/5 (4084 reviews)
2. [Google Calendar](https://www.getapp.ca/software/91461/google-calendar) — 4.8/5 (4021 reviews)
3. [Doctoralia for Specialists](https://www.getapp.ca/software/2058133/doctoralia-pro) — 4.7/5 (409 reviews)
4. [Acuity Scheduling](https://www.getapp.ca/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews)
5. [Goldie](https://www.getapp.ca/software/2061688/goldie) — 4.8/5 (1129 reviews)

## Reviews

### "Optimized time and smooth appointments." — 4.0/5

> **Argenis** | *July 21, 2023* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: I love the custom forms feature that I can create since I don't have to worry about paperwork and messy administration of intake forms. My clients can easily fill out the forms online prior to their appointment, and all the information is automatically stored in their patient profile.
> 
> **Cons**: the platform offers me a wide range of features and customizations, sometimes the number of options available can be overwhelming. Sometimes I find myself browsing through various tabs and settings to find exactly what I need, which can get a bit confusing.
> 
> I like the ease of use and efficiency that this platform offers are really impressive.

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### "The perfect solution to manage my appointments in one place" — 5.0/5

> **luz mary** | *August 29, 2023* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: I really liked its ability to fully automate my appointment scheduling process with this now forget about endless emails and phone calls to make appointments as now my clients can book directly through the platform.
> 
> **Cons**: The interface can sometimes seem a bit confusing and overwhelming but only at first and setup can take some time and requires a bit of patience to familiarize yourself with all the available features and options.
> 
> Since I started using this tool to manage my appointments, I have noticed an incredible improvement in the efficiency and organization of my business.

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### "Poor support even in Business Plan" — 2.0/5

> **Hayri** | *October 18, 2020* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: - Easy to customize&#10;- Easy to manage&#10;- Price acceptable for huge teams
> 
> **Cons**: - Very very bad support even in Business Plan. They promise to arrange a dedicated phone number in Business Plan. I asked for a dedicated phone number and it has been over 1 month and no solution. Support team even does not reply my messages for over 15 days \!\!\! &#10;- I have been using this program for over 3 years and the system is buggy. They always release new version but in each version system gets buggier

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### "Great service" — 4.0/5

> **Hayley** | *October 9, 2018* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and sharing with clients. My clients are able to click the link and have the freedom to choose what works best for both of us.
> 
> **Cons**: Some customizable features are difficult to find or don't yet exist.  However, the people at TimeTap are very responsive to changes and requests.
> 
> Scheduling is infinitely more effective and efficient saving me many back-and-forth emails.

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### "Excellent product with fantastic support" — 5.0/5

> **Michael** | *June 11, 2018* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: We have over 20 offices and countless staff - this is one of the few platforms that enable us to manage our locations effectively
> 
> **Cons**: I cannot see any cons with the software but I would be grateful to select multiple conditions when telling timetap to autofill hidden fields based upon X YZ in the client field setup

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## Links

- [View on GetApp](https://www.getapp.ca/software/104815/timetap)

## This page is available in the following languages

| Locale | URL |
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| de-AT | <https://www.getapp.at/software/104815/timetap> |
| en | <https://www.getapp.com/customer-management-software/a/timetap/> |
| en-AE | <https://www.getapp.ae/software/104815/timetap> |
| en-AU | <https://www.getapp.com.au/software/104815/timetap> |
| en-CA | <https://www.getapp.ca/software/104815/timetap> |
| en-GB | <https://www.getapp.co.uk/software/104815/timetap> |
| en-IE | <https://www.getapp.ie/software/104815/timetap> |
| en-NZ | <https://www.getapp.co.nz/software/104815/timetap> |
| en-SG | <https://www.getapp.sg/software/104815/timetap> |
| en-ZA | <https://www.getapp.za.com/software/104815/timetap> |
| es | <https://www.getapp.es/software/104815/timetap> |
| es-CL | <https://www.getapp.cl/software/104815/timetap> |
| es-CO | <https://www.getapp.com.co/software/104815/timetap> |
| es-MX | <https://www.getapp.com.mx/software/104815/timetap> |
| fr | <https://www.getapp.fr/software/104815/timetap> |
| fr-BE | <https://fr.getapp.be/software/104815/timetap> |
| fr-CA | <https://fr.getapp.ca/software/104815/timetap> |
| nl | <https://www.getapp.nl/software/104815/timetap> |
| nl-BE | <https://www.getapp.be/software/104815/timetap> |

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