--- description: Detailed reviews on ServSuite based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ServSuite with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServSuite Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServSuite](/software/104739/servsuite) # ServSuite Canonical: https://www.getapp.ca/software/104739/servsuite > ServSuite is a field service management solution designed for pest control, lawn care and arbor care businesses to manage scheduling \& servicing activities > > Verdict: Rated **2.5/5** by 2 users. Top-rated for **Value for Money**. ----- ## Overview ### Key benefits of ServSuite • ServSuite's service management solution helps field service companies to schedule customer appointments and share address location with field agents in real time. • The auto-renewal feature tracks key contract milestones and automates the sending of reminders to both manager and customer as soon as a contract is due for renewal. • On-site agents can access every service detail assigned to them on their tablets or smartphones using ServSuite's intuitive mobile app available for Android, Windows and iOS compatible devices. • The solution provides details about the availability of staff members, helping managers to efficiently assign employees to service requests as per their availability. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.5/5** | 2 Reviews | | Ease of Use | 2.0/5 | Based on overall reviews | | Customer Support Software | 1.0/5 | Based on overall reviews | | Value for Money | 2.5/5 | Based on overall reviews | | Features | 2.0/5 | Based on overall reviews | | Recommendation percentage | 20% | (2/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$55.00 - **Pricing model**: (Free version available) - **Pricing Details**: Contact ServicePro for pricing information or a quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica and 86 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Client Portal - Contract/License Management - Customer Database - Customer History - Customer Management - Customer Portal - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Dispatch Management ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) - [Pest Control Software](https://www.getapp.ca/directory/1009/pest-control/software) - [Arborist Software](https://www.getapp.ca/directory/1423/arborist/software) - [Lawn Care Software](https://www.getapp.ca/directory/1427/lawn-care/software) ## Alternatives 1. [Less Paper](https://www.getapp.ca/software/106409/less-paper) — 4.9/5 (30 reviews) 2. [Housecall Pro](https://www.getapp.ca/software/101089/housecall-pro) — 4.7/5 (2737 reviews) 3. [ServiceTitan](https://www.getapp.ca/software/104311/servicetitan) — 4.3/5 (325 reviews) 4. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1420 reviews) 5. [Zuper](https://www.getapp.ca/software/2047496/zuper) — 4.5/5 (42 reviews) ## Reviews ### "Frustrated" — 2.0/5 > **Amanda** | *March 13, 2023* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: The database has many different functions. I have yet to discover all of them, however, if working, some functions come in quite handy for quickly accessing documents. > > **Cons**: The add on feature for intelligent routing has not proven to be as 'intelligent' as claims were when we pitched on this feature. The always seems to be a glitch in the system somewhere. I have experienced having to wait over 1 hr for a customer account to load which caused very low productivity for our office. I have also experienced the customer service team telling me that the issue I came to them with will not be resolved for up to 2+ weeks due to another more important issue they are currently dealing with. All in all we pay a pretty sum to use this database and when issues come up finding a resolution is an uphill battle. > > Since changing from PestRoutes to ServSuite (fun fact they are owned and ran by the same company) my team and I have been disappointed on many regards. From performing daily functions, to receiving customer service, this database has been difficult to work with. When we originally were shopping around ServSuite stood out as it claimed to provide many additional features that we did not have access to with our current database. While these features do 'exist' within ServSuite they are either not reliable, or provide inefficient or inaccurate results. The customer service has not been impressive as issues can take weeks to months to resolve. ----- ### "Was excited only to be disappointed" — 3.0/5 > **Melissa** | *November 23, 2022* | Environmental Services | Recommendation rating: 4.0/10 > > **Pros**: The ease of sending invoices, work order and auto calls > > **Cons**: That is slow 95% of the time. It takes the tech longer to complete the form on the program then it does doing the actual paperwork. The tech constantly have issues with the mobile program. You have to wait 24 hrs to get any response. I've been asking for sentricon training for about 5 months now and have yet to get that set up. If you have an issue that act like the court system. You have to prove it to them instead of them looking into it. ## Links - [View on GetApp](https://www.getapp.ca/software/104739/servsuite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data