--- description: Detailed reviews on MPACT CMMS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare MPACT CMMS with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MPACT CMMS Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [CMMS Software](/directory/131/cmms/software) > [MPACT CMMS](/software/104623/mpulse-maintenance-management) # MPACT CMMS Canonical: https://www.getapp.ca/software/104623/mpulse-maintenance-management Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/104623/mpulse-maintenance-management?page=2) > MPACT CMMS by MPulse Software is cloud-based maintenance management software for work orders, preventive maintenance, requests, assets, parts inventory, mobile work, and reporting. Requesters are free and unlimited, and technicians work on a lower-cost license. > > Verdict: Rated **4.5/5** by 169 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MPACT CMMS Free, unlimited requesters let any employee report a problem by scanning a QR code or submitting a web form, so issues reach the maintenance team without a license for every person in the building. One-screen request conversion lets coordinators review a request, add personnel and parts, and turn it into a live work order without leaving the screen. Preventive maintenance schedules generate work orders automatically from time, calendar, or meter readings, with the option to review them before release, so PM compliance stops depending on memory. Technicians complete work from any phone, tablet, or laptop in the adaptive web app, logging hours, readings, and photos at the asset. An offline mobile app is available for areas without a signal. Every closed job posts labor, parts, downtime, and failure codes to the asset's history, so the next technician sees what was done and managers can report on true maintenance cost. Role-based licensing means you pay for the people who manage and perform the work. A $29 Technician License covers field work, and full licenses cover managers and administrators. Published pricing starts at $29 per user per month, with unlimited phone and email support and a 99.9% uptime service level agreement included. Enterprise add-ons connect MPACT to the rest of your stack with REST APIs, ERP and sensor integrations, single sign-on, and multi-factor authentication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 169 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MPulse Software - **Location**: Eugene, US - **Founded**: 1995 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Three editions of MPulse are available: Professional, Advanced \& Enterprise. The prices start at $49/Month per concurrent user. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Asset Images - Asset Lifecycle Management - Asset Tracking Software - Assignment Management - Automated Scheduling - Barcode Printing - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Calendar Management - Calibration Management Software - Commercial Properties - Contact Management Software - Cost Tracking ## Integrations (2 total) - Microsoft Excel - Microsoft SQL Server ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [CMMS Software](https://www.getapp.ca/directory/131/cmms/software) ## Related Categories - [CMMS Software](https://www.getapp.ca/directory/131/cmms/software) - [Maintenance Management Software](https://www.getapp.ca/directory/327/maintenance-management/software) - [Building Maintenance Software](https://www.getapp.ca/directory/317/building-maintenance/software) - [Equipment Maintenance Software](https://www.getapp.ca/directory/853/equipment-maintenance/software) - [Preventive Maintenance Software](https://www.getapp.ca/directory/1127/preventive-maintenance/software) ## Alternatives 1. [MaintainX](https://www.getapp.ca/software/117239/getmaintainx) — 4.8/5 (1076 reviews) 2. [UpKeep](https://www.getapp.ca/software/105965/upkeep) — 4.6/5 (1331 reviews) 3. [EZO EAM](https://www.getapp.ca/software/103331/ezofficeinventory) — 4.6/5 (1546 reviews) 4. [eMaint CMMS](https://www.getapp.ca/software/102141/emaint-cmms) — 4.5/5 (432 reviews) 5. [Asset Essentials](https://www.getapp.ca/software/103701/assetessentials) — 4.4/5 (284 reviews) ## Reviews ### "MPulse Review" — 5.0/5 > **Brian** | *March 23, 2016* > > This CMMS program is user friendly and has more features than any others that we look into. The set up was fairly easy. The entire program is easy to set up to obtain the look you want or are used to. The many reports that are included are extreamly usefull. ----- ### "Long-time satisfied user" — 4.0/5 > **Christopher** | *February 29, 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Ease to set up, service and trouble-shooting skills of staff at MPulse top rate\! Have been using the various platforms of Mpulse since June 2000. > > **Cons**: Since We did in house loading of assets and setting up of preventative maintenance procedures, it would have been nice to have some pre-populated PM procedures that could have been available for generic pieces of equipment that everyone has. The inventory process, part/materials was a bit cumbersome as well the key management tab. > > For our campus, it made getting requests from users easier, plus the users were able to receive e-mail notifications depending on the status of the work order. The building users appreciate it's ease of use for getting requests to Physical Plant. Maintenance staff can be held accountable for performance and with the Preventative Maintenance procedures getting scheduled and completed, the downtime of critical equipment has dropped. ----- ### "Mpluse review" — 3.0/5 > **Pat** | *March 27, 2024* | Packaging & Containers | Recommendation rating: 6.0/10 > > **Pros**: It can be user friendly if you set it up properly > > **Cons**: I can be very slow and takes a long time to load. It doesn't always accept changes that you made. It would be much better if you didn't have to blue checkmark all your changes. If it would just keep and change the fields with out having to click on pencils all the time it would be so much faster to complete your work. > > Mpluse is an OK CMMS software. It works and is cost effective but can lack innovation in areas. They are slow to release updates and seem to only work on bugs or upgrades if enough people ask for them. ----- ### "Estee Lauder R\&D Maintenance and Repair" — 4.0/5 > **Joe** | *February 29, 2024* | Cosmetics | Recommendation rating: 8.0/10 > > **Pros**: Ease of managing records and creation of new using copy paste feature. Scheduled Maintenance records keep work orders on track. > > **Cons**: The Audit Trail function being limited to 15 days and on as request basis should be extended to continuous. Date formatting cannot be customized. Being a GMP facility there are compliant date formats that must be used, which we cannot change. Using search at the top of columns in list view is slow and when term being searched cannot be found the system locks up temporarily. There used to be a search field at the top of the Asset Assigned to Task. That was very useful but removed in V9. When large quantities of assets are assigned to task in work orders, applying labor to each is very time consuming. Perhaps there could be a split labor across all assigned assets would work. The view Media dialogue is slow to load when multiple pages are within an attachment. The "reset" function workflow within the search field at the top of list columns takes too many steps to complete. Opening the list view/settings and applying the change is too many steps. > > Mostly satisfied, but there are some improvements that can be made. Customer service is very good and responds right away. ----- ### "Using MPulse" — 5.0/5 > **Joel** | *March 27, 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and understand. There's a learning curve on how to use it but once you learn how to navigate within MPulse, you will definitely appreciate how powerful MPulse is in maintaining and managing all of your devices. > > **Cons**: It was hard to understand at first, but as you use it more daily, you get to appreciate how powerful MPulse is. > > We've been using MPulse for the last 4 years now, and we don't have any plans of stopping. We appreciate how it helped us in keeping track of all of our devices and not relying too much on stacks of spreadsheets updating, tracking, monitoring, etc., of our devices. MPulse does the work for us. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/104623/mpulse-maintenance-management?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104623/mpulse-maintenance-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data