---
description: Detailed reviews on Hotello based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Hotello with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hotello Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [Hotello](/software/104599/hotello)

# Hotello

Canonical: https://www.getapp.ca/software/104599/hotello

Page: 1 / 5\
Next: [Next page](https://www.getapp.ca/software/104599/hotello?page=2)

> Hotello is a service-oriented PMS that creates an adequate technology hub so that different types of properties can offer an exceptional experience to their guests. Our solutions prioritize communication between systems and humans in order to make users' work simple, efficient and pleasant.
> 
> Verdict: Rated **4.5/5** by 89 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Hotello

•	Hotello centralizes the overall management of various functions such as marketing, task management, revenue management, reservation and point of sale.

•	Hotello helps to maximize a hotel's occupancy rates with tools such as availability chart, booking engine, and email marketing.

•   Tools for data export, forecasting charts, comparison graphs, and yield management help hotels to maximize their profitability.

•	Hotello provides front office features such as regular inventory management, automated backup routine, night audit, invoicing, check-in and check-out.

•	Equip - the mobile app provided by Mingus - provides a quality management system for hotel managers to manage work orders, maintenance, customer service, and inspections from a simple but powerful interface.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 89 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hotello
- **Location**: Montreal, Canada
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, French Polynesia, United States

## Features

- API
- Billing & Invoicing
- Built-in Accounting
- CRM Software
- Catering Management
- Channel Management Software
- Employee Management
- Extended Stay
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- Guest Experience Management
- Housekeeping Management
- Inventory Management Software
- Loyalty Program
- Maintenance Management Software
- Marketing Automation Software
- Multi-Currency
- Multi-Property
- Online Booking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.getapp.ca/directory/81/hospitality-property-management/software)

## Related Categories

- [Hospitality Property Management Software](https://www.getapp.ca/directory/81/hospitality-property-management/software)
- [Hotel Management Software](https://www.getapp.ca/directory/592/hotel-management/software)

## Alternatives

1. [Hostaway](https://www.getapp.ca/software/106989/hostaway) — 4.8/5 (1524 reviews)
2. [Guesty](https://www.getapp.ca/software/112215/guesty) — 4.4/5 (465 reviews)
3. [ResNexus](https://www.getapp.ca/software/122499/reservation-nexus) — 4.8/5 (428 reviews)
4. [WebRezPro](https://www.getapp.ca/software/104003/webrezpro) — 4.6/5 (211 reviews)
5. [Smoobu](https://www.getapp.ca/software/126203/smoobu) — 4.5/5 (195 reviews)

## Reviews

### "Leadership" — 5.0/5

> **Josée** | *February 15, 2017* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Friendly software
> 
> **Cons**: so far I do not have
> 
> I have been working with Hotello for over 5 years and I am fully satisfied in all areas. The staff is competent. I recommend this company and this software at all. Thank you to the Hotello team for your generosity with us\!

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### "Hotello used by Joanne (HCMQ)" — 5.0/5

> **Joanne** | *August 9, 2016* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The daily night audit is quite easy to do.
Intuitive software, the arrivals are quick to do.
> 
> **Cons**: When doing an arrival, the notes are popping twice. Once would be enough since we have to click a key to get it close.
> 
> I now use Hotello since 2 years (night audit shift).
Before, I've worked with another software at an hotel for 2 1/2 years, and I really prefer yours.

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### "Overall performance is good." — 3.0/5

> **Shah Sakirul** | *February 19, 2017*
> 
> It is strange that after charging the client's credit card it tells that the server is not good and money was not taken from the credit card.But later it shows that the amount is taken.

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### "Great support Service" — 4.0/5

> **Evelyne** | *February 20, 2017* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: User Friendly for employees
> 
> **Cons**: No as complete as a program from a branch (hotel).
> 
> Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

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### "front desk" — 4.0/5

> **nancy** | *August 11, 2016* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: easy  to use
> 
> **Cons**: when we have something we don't like you fix it
> 
> My experience was very easy to learn and when you trained some one. I like working every day with this.
every template is clear.

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Next: [Next page](https://www.getapp.ca/software/104599/hotello?page=2)

## Links

- [View on GetApp](https://www.getapp.ca/software/104599/hotello)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/104599/hotello> |
| de-AT | <https://www.getapp.at/software/104599/hotello> |
| en | <https://www.getapp.com/hospitality-travel-software/a/hotello/> |
| en-AE | <https://www.getapp.ae/software/104599/hotello> |
| en-AU | <https://www.getapp.com.au/software/104599/hotello> |
| en-CA | <https://www.getapp.ca/software/104599/hotello> |
| en-GB | <https://www.getapp.co.uk/software/104599/hotello> |
| en-IE | <https://www.getapp.ie/software/104599/hotello> |
| en-NZ | <https://www.getapp.co.nz/software/104599/hotello> |
| en-SG | <https://www.getapp.sg/software/104599/hotello> |
| en-ZA | <https://www.getapp.za.com/software/104599/hotello> |
| es | <https://www.getapp.es/software/104599/hotello> |
| es-CL | <https://www.getapp.cl/software/104599/hotello> |
| es-CO | <https://www.getapp.com.co/software/104599/hotello> |
| es-MX | <https://www.getapp.com.mx/software/104599/hotello> |
| fr | <https://www.getapp.fr/software/104599/hotello> |
| fr-BE | <https://fr.getapp.be/software/104599/hotello> |
| fr-CA | <https://fr.getapp.ca/software/104599/hotello> |
| nl | <https://www.getapp.nl/software/104599/hotello> |
| nl-BE | <https://www.getapp.be/software/104599/hotello> |

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