Preferred Patron Loyalty
Preferred Patron Loyalty
About Preferred Patron Loyalty
Preferred Patron Loyalty Program: A Comprehensive Solution for Customer Engagement and Retention
Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.
Preferred Patron Loyalty is designed for businesses of all sizes across various industries, including retail, automotive, healthcare, casinos & slot parlors, hospitality, cosmetics, salon & spa, health & fitness, golf resorts & country clubs, cafés & pubs, and more. Our platform captures essential customer data to create effective, loyalty-centric strategies and coordinates event-triggered emails in real time.
Our unique WeatherSmart™ Intelligence allows you to create targeted marketing campaigns based on real-time weather conditions, ensuring your promotions are always relevant and impactful. Alongside WeatherSmart™, we offer various incentive-based programs such as appreciation, coupons, recognition, referral, miss-you offers, cashback, and more. These can be delivered dynamically, on-demand, or on a scheduled basis, tailored to individual customer data and loyalty rules.
Preferred Patron operates as a Cloud/SaaS solution, providing cross-device compatibility, comprehensive marketing services, and robust customer management features. The platform includes diverse accrual methods, omnichannel marketing capabilities, detailed reporting and analytics, and a vast digital rewards catalog featuring major brands like Amazon, Walmart, and Visa. We offer multiple interfaces, including Standalone, Cloud/Web, and Kiosk, providing flexibility to meet your business's unique needs.
Join the many businesses that trust Preferred Patron Loyalty to drive customer engagement and foster growth. Our innovative features and comprehensive support make us the ideal choice for businesses looking to enhance their loyalty programs and stand out from the competition. Discover how our exclusive WeatherSmart™ Promotions can transform your customer engagement strategies. Visit our website or contact our sales team at 800-531-1108 to learn more.
Pricing starting from:
US$0.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Preferred Patron Loyalty
Benefits of Preferred Patron Loyalty Program
Comprehensive Loyalty Programs: Preferred Patron Loyalty provides spend-based, visit-based, and purchase-based loyalty programs through various interfaces, including customer-facing kiosks, cashier-facing POS-like systems, and mobile applications. This ensures seamless integration with your business operations and enhances customer engagement.
Incentive-Based Promotions: Create a wide range of incentive-based promotions such as Mystery Rewards, Cash Back, Coupons, Appreciation, Best Member, Recognition, Miss You, Referral, and Surveys. Diverse incentives keep customers engaged and motivated to return.
Exclusive WeatherSmart™ Intelligence: Our unique feature allows businesses to create highly targeted marketing campaigns based on real-time weather conditions. Promotions are always relevant and timely, boosting customer engagement and retention.
White-Label Programs: Maintain your brand identity with our white-label loyalty programs, ensuring a consistent customer experience and strengthening brand loyalty.
Flexible Reward Fulfillment: Choose to fulfill rewards using your own products and services or supplement your catalog with digital rewards from major brands like Amazon and Walmart. Offer desirable rewards that appeal to your customer base.
Integrated Marketing Management: Our platform includes a tool that coordinates event-triggered offer emails in real-time, ensuring timely and relevant communication with customers.
Dynamic Content Delivery: Deliver content to customers in real-time, on-demand, or on a scheduled basis. Tailor your marketing efforts to individual customer data, maximizing campaign impact.
Cloud/SaaS Solution: Enjoy cross-device compatibility and comprehensive marketing services. The platform includes diverse accrual methods, omnichannel marketing capabilities, detailed reporting and analytics, and a vast digital rewards catalog featuring major brands like Amazon, Walmart, and Visa.
Training and Support: We provide extensive training and support to ensure businesses can maximize the benefits of our loyalty program. Our dedicated team is available to assist with any questions or issues.
Customer Management Features: Capture and utilize essential customer data like demographics, purchase behaviors, and communication preferences. This is crucial for creating effective, loyalty-centric strategies.
Join the many businesses that trust Preferred Patron Loyalty to drive customer engagement and foster growth. Our innovative features, comprehensive support, and flexible solutions make us the ideal choice for businesses looking to enhance their loyalty programs and stand out from the competition.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$0.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Preferred Patron Loyalty: 158
Alternatives
White Label Loyalty
DataCandy
Clover
Smile.io
Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Operations Director
Reviewed on 2018-08-14
Overall Preferred Patron is a great loyalty program. They have really spent time understanding how...
Overall Preferred Patron is a great loyalty program. They have really spent time understanding how retailers market and what they need to create effective marketing campaigns. This program is intuitive and easy to use solution and most importantly very pliable and customizable. Anytime I have a question or I think of something new I'm not sure how to do I pick up the phone and just ask. The team is always happy to answer my question or walk me thru a new process.
Pros
I used to use a loyalty program that sent customer rewards via direct mail. Before deciding to sign up with Preferred Patron I was concerned about migrating to an entirely electronic based rewards program. My primary concern was that the direct mail our customers were receiving in their mailboxes weekly was driving their shopping frequency. After seeing a very personalized demo and realizing how helpful the team at Preferred Patron is I decided to go with Preferred Patron as our loyalty program. The onboarding process was simple and painless. They migrated our list from our last program into theirs very easily. Once our list was live I was walked thru basic training. Including the steps of creating a personalized automatically generated monthly email my customers receive telling them how many points they have. It has not decreased the shopping frequency at all, in fact, our frequency has increased because we are able to target specific customers categories and create targeted marketing campaigns. This system is so much easier than our last loyalty program. Our customers love that they do not have to keep track of paper cards and they can access their points when they are ready to make a purchase. The customer kiosk is easy to use for existing customers and makes it very easy to capture new customers right at the point of purchase in one step.
Cons
I have not come across anything that has caused us issues.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Solid Program Complemented with Great Service!
Reviewed on 2021-04-30
I’m using Preferred Patron for over 3 years now. From the start I’ve been happy. They have always...
I’m using Preferred Patron for over 3 years now. From the start I’ve been happy. They have always been by my side to help and guide me. I’m actually writing this because during my last call, I offered so many kudos, they asked I put them to good use here.
I’m a small business with limited resources. I owe these guys my thanks for working with me during this pandemic…not only financially but more importantly, they showed me how to use the system to get thru the lows. If only my other vendors were so helpful!
What I like is that the program always gets better, adding ideas I have to the program. They have delivered my ideas as well as many I never thought of, but find very helpful and am glad to benefit from. I think they are a good company who listens and always wants to help.
Pros
Service is always great! I always get same day help from these guys, even if it’s Sunday! From the day I started, I had the system working in a few days. Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is. Creating and sending emails that look great is so easy. It’s like what I once used with MailChimp, but here, it’s just seems easier as my customers are here and the results (I don’t know why) are much better.
Cons
I wish I had known about Preferred Patron sooner and not wasted my time with any others.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
It is a good software to track and collect customer info
Reviewed on 2018-04-27
Pros
The system is easy to install and use. We easily trained the staff and implemented in our standard daily operations
Cons
We believe it is slightly overpriced for just a software use and gathering customer information. We can do it in an Excel format .
Response from Preferred Patron Loyalty
Thank you for your feedback, Joe. I have good news to share. We have now introduced new price plans and packages, starting as low as $59.95/mo. We would be happy to re-align you into a program that's more suitable to your needs and budget!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A great experience
Reviewed on 2023-03-21
We are a Point of Sales Solution provider focused in the quick service restaurant space. It took a...
We are a Point of Sales Solution provider focused in the quick service restaurant space. It took a while for us to find and filtered out target partners for our system implementation needs. We finally found and have chosen the Preferred Patron Loyalty and Gift Card platform as our partner. We have completed many comprehensive and complex API integrations to our POS platform, mobile application, online ordering module and member website, in a timely fashion. During the process, we found their API to be well documented, easy to use and reliable to our integration. The support we receive from them has always been excellent and timely. They have shown us they are committed to helping us succeed and now we have a true partner we can rely on and forward with this loyalty and gift card extension to our clients.
Pros
- Very high level of communication and support from all of Preferred Patron Teams.- They are willing to climb over mountains to help resolve issues.- Preferred Patron made it a true partner experience right off from the beginning.
Cons
none so far and wanted to stay that way.
Reasons for Switching to Preferred Patron Loyalty
Commitment of support- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for...
Reviewed on 2018-04-11
Increased visibility thanks to the customized rewards cards, ease of use vs our previous rewards...
Increased visibility thanks to the customized rewards cards, ease of use vs our previous rewards system, and a convenient solution for storing customer info and contacting them on special occasions or about promotions.
Pros
Preferred Patron is so unbelievably user friendly! Our initial implementation of the program was quick and easy, and we loved how we were able to really customize it for our needs. We've been using the program in our high volume, fast paced orthodontic office for over 7 years, and haven't once considered changing. Our patients enjoy being able to log into the online portal hosted on our website to check their point balance and available rewards, and we love that the portal helps drive traffic to our site. Preferred Patron takes customer service to another level; I've literally never had a question or issue that wasn't resolved same day, typically within minutes. Brett's been outstanding in every single interaction, and his nearly immediate help and support really makes us feel like we're their only customer.
Cons
We've had nothing but excellent experiences in interacting with Preferred Patron and have recommended them countless times. I'm honestly trying to think of a single con and it's just not possible!
Preferred Patron Loyalty FAQs
Below are some frequently asked questions for Preferred Patron Loyalty.Q. What type of pricing plans does Preferred Patron Loyalty offer?
Preferred Patron Loyalty offers the following pricing plans:
- Starting from: US$0.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Small Biz $, Growth $$, Enterprise $$$ options available.
Q. Who are the typical users of Preferred Patron Loyalty?
Preferred Patron Loyalty has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Preferred Patron Loyalty support?
Preferred Patron Loyalty supports the following languages:
English
Q. Does Preferred Patron Loyalty support mobile devices?
Preferred Patron Loyalty supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Preferred Patron Loyalty integrate with?
Preferred Patron Loyalty integrates with the following applications:
Bandwidth, Dealertrack DMS, EZ Texting, IVision, Infor CRM, Kaleyra, Lightspeed Retail, Plivo, Pxier Sales and Catering, Pxier Salon and Spa, SimpleTexting, Square Point of Sale, Tango, Text Request, Twilio, WebRezPro, barnetPOS, bblsystems, iConnect
Q. What level of support does Preferred Patron Loyalty offer?
Preferred Patron Loyalty offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)
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