Preferred Patron Loyalty
Preferred Patron Loyalty
About Preferred Patron Loyalty
Preferred Patron Loyalty Program: A Comprehensive Solution for Customer Engagement and Retention
Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.
Preferred Patron Loyalty is designed for businesses of all sizes across various industries, including retail, automotive, healthcare, casinos & slot parlors, hospitality, cosmetics, salon & spa, health & fitness, golf resorts & country clubs, cafés & pubs, and more. Our platform captures essential customer data to create effective, loyalty-centric strategies and coordinates event-triggered emails in real time.
Our unique WeatherSmart™ Intelligence allows you to create targeted marketing campaigns based on real-time weather conditions, ensuring your promotions are always relevant and impactful. Alongside WeatherSmart™, we offer various incentive-based programs such as appreciation, coupons, recognition, referral, miss-you offers, cashback, and more. These can be delivered dynamically, on-demand, or on a scheduled basis, tailored to individual customer data and loyalty rules.
Preferred Patron operates as a Cloud/SaaS solution, providing cross-device compatibility, comprehensive marketing services, and robust customer management features. The platform includes diverse accrual methods, omnichannel marketing capabilities, detailed reporting and analytics, and a vast digital rewards catalog featuring major brands like Amazon, Walmart, and Visa. We offer multiple interfaces, including Standalone, Cloud/Web, and Kiosk, providing flexibility to meet your business's unique needs.
Join the many businesses that trust Preferred Patron Loyalty to drive customer engagement and foster growth. Our innovative features and comprehensive support make us the ideal choice for businesses looking to enhance their loyalty programs and stand out from the competition. Discover how our exclusive WeatherSmart™ Promotions can transform your customer engagement strategies. Visit our website or contact our sales team at 800-531-1108 to learn more.
Key benefits of Preferred Patron Loyalty
Benefits of Preferred Patron Loyalty Program
Comprehensive Loyalty Programs: Preferred Patron Loyalty provides spend-based, visit-based, and purchase-based loyalty programs through various interfaces, including customer-facing kiosks, cashier-facing POS-like systems, and mobile applications. This ensures seamless integration with your business operations and enhances customer engagement.
Incentive-Based Promotions: Create a wide range of incentive-based promotions such as Mystery Rewards, Cash Back, Coupons, Appreciation, Best Member, Recognition, Miss You, Referral, and Surveys. Diverse incentives keep customers engaged and motivated to return.
Exclusive WeatherSmart™ Intelligence: Our unique feature allows businesses to create highly targeted marketing campaigns based on real-time weather conditions. Promotions are always relevant and timely, boosting customer engagement and retention.
White-Label Programs: Maintain your brand identity with our white-label loyalty programs, ensuring a consistent customer experience and strengthening brand loyalty.
Flexible Reward Fulfillment: Choose to fulfill rewards using your own products and services or supplement your catalog with digital rewards from major brands like Amazon and Walmart. Offer desirable rewards that appeal to your customer base.
Integrated Marketing Management: Our platform includes a tool that coordinates event-triggered offer emails in real-time, ensuring timely and relevant communication with customers.
Dynamic Content Delivery: Deliver content to customers in real-time, on-demand, or on a scheduled basis. Tailor your marketing efforts to individual customer data, maximizing campaign impact.
Cloud/SaaS Solution: Enjoy cross-device compatibility and comprehensive marketing services. The platform includes diverse accrual methods, omnichannel marketing capabilities, detailed reporting and analytics, and a vast digital rewards catalog featuring major brands like Amazon, Walmart, and Visa.
Training and Support: We provide extensive training and support to ensure businesses can maximize the benefits of our loyalty program. Our dedicated team is available to assist with any questions or issues.
Customer Management Features: Capture and utilize essential customer data like demographics, purchase behaviors, and communication preferences. This is crucial for creating effective, loyalty-centric strategies.
Join the many businesses that trust Preferred Patron Loyalty to drive customer engagement and foster growth. Our innovative features, comprehensive support, and flexible solutions make us the ideal choice for businesses looking to enhance their loyalty programs and stand out from the competition.
Images
Not sure about Preferred Patron Loyalty?
Compare with a popular alternative
Show more details
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Kangaroo
Guusto
RepeatMD
Trustpilot
Filter by
Company size
Time used
108 Reviews
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing Loyalty Porgram
Reviewed on 2024-04-16
This has been a great experience all around. The customer support has been amazing and the set up...
This has been a great experience all around. The customer support has been amazing and the set up was a breeze. Highly recommend.
Pros
Super easy to use and very user friendly - very easy to set up and great customer support
Cons
The only con would be that I wish I started using this software sooner.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A great experience
Reviewed on 2023-03-21
We are a Point of Sales Solution provider focused in the quick service restaurant space. It took a...
We are a Point of Sales Solution provider focused in the quick service restaurant space. It took a while for us to find and filtered out target partners for our system implementation needs. We finally found and have chosen the Preferred Patron Loyalty and Gift Card platform as our partner. We have completed many comprehensive and complex API integrations to our POS platform, mobile application, online ordering module and member website, in a timely fashion. During the process, we found their API to be well documented, easy to use and reliable to our integration. The support we receive from them has always been excellent and timely. They have shown us they are committed to helping us succeed and now we have a true partner we can rely on and forward with this loyalty and gift card extension to our clients.
Pros
- Very high level of communication and support from all of Preferred Patron Teams.- They are willing to climb over mountains to help resolve issues.- Preferred Patron made it a true partner experience right off from the beginning.
Cons
none so far and wanted to stay that way.
Alternatives Considered
Spoonity Loyalty & Gift Cards, DataCandy, SumUp, Clover and White Label LoyaltyReasons for Switching to Preferred Patron Loyalty
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
It is a good software to track and collect customer info
Reviewed on 2018-04-27
Pros
The system is easy to install and use. We easily trained the staff and implemented in our standard daily operations
Cons
We believe it is slightly overpriced for just a software use and gathering customer information. We can do it in an Excel format .
Response from Preferred Patron Loyalty
Thank you for your feedback, Joe. I have good news to share. We have now introduced new price plans and packages, starting as low as $59.95/mo. We would be happy to re-align you into a program that's more suitable to your needs and budget!
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very reputable Company
Reviewed on 2024-02-16
My overall experience with Preferred Patron has been exceptional. Their Customer Service Rep is...
My overall experience with Preferred Patron has been exceptional. Their Customer Service Rep is [sensitive content hidden] . [sensitive content hidden] has always been my go-to person if I have a question or need help making changes in the program. He is pleasant to deal with and efficient at what he does. [sensitive content hidden] is a great asset to Preferred Patron.
Pros
I have used Preferred Patron for my Loyalty Rewards program since October 2017. It is a great system and a program that I use every day. The program is easy to use and explain to customers. I cannot say enough good things about the program and the company.
Cons
Nothing that I can think of. Preferred Patron has provided everything I can expect from them and the software.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Powerful and flexible loyalty and reward platform
Reviewed on 2024-02-27
Excellent experience to date from a technology and support stand point.
Excellent experience to date from a technology and support stand point.
Pros
Highly flexible and configurable platform with ease of integration through powerful API. Customer focussed support and account team willing to go the extra mile. We have integrated the platform for multiple clients and it has been well received.
Cons
None to report with the platform and from our clients
Preferred Patron Loyalty FAQs
Below are some frequently asked questions for Preferred Patron Loyalty.Q. What type of pricing plans does Preferred Patron Loyalty offer?
Preferred Patron Loyalty offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Packages starting as low as $29/mo
Q. Who are the typical users of Preferred Patron Loyalty?
Preferred Patron Loyalty has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Preferred Patron Loyalty support?
Preferred Patron Loyalty supports the following languages:
English
Q. Does Preferred Patron Loyalty support mobile devices?
Preferred Patron Loyalty supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Preferred Patron Loyalty integrate with?
Preferred Patron Loyalty integrates with the following applications:
Bandwidth, Dealertrack DMS, EZ Texting, IVision, Infor CRM, Kaleyra, Lightspeed Retail, Plivo, Pxier Sales and Catering, Pxier Salon and Spa, SimpleTexting, Square Point of Sale, Tango, Text Request, Twilio, WebRezPro, barnetPOS, bblsystems, iConnect
Q. What level of support does Preferred Patron Loyalty offer?
Preferred Patron Loyalty offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Preferred Patron Loyalty.
Customer Loyalty Software