--- description: Detailed reviews on Insight based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Insight with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Insight Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [Insight](/software/104565/insight-salon-software) # Insight Canonical: https://www.getapp.ca/software/104565/insight-salon-software Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/104565/insight-salon-software?page=2) > Insight is a salon \& spa management software that offers features such as appointment management, customer \& employee management and reporting > > Verdict: Rated **4.4/5** by 135 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Insight • Insight salon \& spa software offers a variety of features such as online appointment booking, customer management, employee management and inventory tracking to help customers run their businesses efficiently. • The software stores client information such as appointment history, products \& services consumed and other personal details and sends targeted email campaigns \& text messages to build effective customer relationships. • The tool also helps in payroll management of employees and tracks employee hours, payroll types and calculates taxes \& other deductions automatically. • Insight provides a variety of advanced add-ons that help in credit card processing, remote access, text message marketing and membership management to improve client experience and operational efficiency. • The software can be installed on-premises or be hosted in the cloud, and also provides native mobile applications for Android and iOS devices. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 135 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Syntec Business Systems - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Solo edition - $25/month (single employee) Partner edition - $50/month (2-3 employees) Growth edition - $75/month (4-6 employees) Small business edition - $100/month (7–12 employees) Enterprise edition - $140/month (Unlimited employees) Contact Syntec Business Systems for more detailed pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Anguilla, Antigua and Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti and 21 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Automated Scheduling - Barcode/Ticket Scanning - Before & After Pictures - Billing & Invoicing - Booking Management - Booth Rental Management - Calendar Management - Calendar Sync - Client Database - Client Management - Client Portal - Client Profiles - Commission Management - Confirmations/Reminders - Credit Card Processing ## Integrations (1 total) - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Spa Software](https://www.getapp.ca/directory/69/spa-management/software) ## Related Categories - [Spa Software](https://www.getapp.ca/directory/69/spa-management/software) - [Salon Software](https://www.getapp.ca/directory/212/salon/software) - [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software) - [Barbershop Software](https://www.getapp.ca/directory/1567/barbershop/software) - [Medical Spa Software](https://www.getapp.ca/directory/1121/medical-spa/software) ## Alternatives 1. [ZENOTI](https://www.getapp.ca/software/105937/zenoti) — 4.4/5 (1250 reviews) 2. [Vagaro](https://www.getapp.ca/software/103275/vagaro) — 4.7/5 (3479 reviews) 3. [GlossGenius](https://www.getapp.ca/software/2034787/glossgenius) — 4.8/5 (348 reviews) 4. [Boulevard](https://www.getapp.ca/software/2009767/boulevard) — 4.6/5 (364 reviews) 5. [Mindbody](https://www.getapp.ca/software/91024/mindbody) — 4.0/5 (2982 reviews) ## Reviews ### "Excellent Salon Software" — 5.0/5 > **Bill** | *October 25, 2016* | Recommendation rating: 10.0/10 > > **Pros**: It does what I need, is fairly intuitive, and is feature rich. > > **Cons**: Reports, which I use quite a bit, is a little clicky, especially when printing. I wish there was a way to regulate all the confirmations when printing and just be able to click once for things (i.e. selecting a Stylist). Also, sometimes I have to hunt for things (i.e. confirming the appointment for an online booking). > > The software is feature rich but most importantly (coming from an IT background myself), the support is absolutely the best\! It can be a little "clicky" esp in Reports, but I am very happy overall. ----- ### "Insight has been a great software change for our salon. It is keeping us more organized\! thank you\!" — 5.0/5 > **Brittanee** | *August 1, 2017* | Recommendation rating: 8.0/10 > > **Pros**: We like the ability to pull multiple reports, and the detail in which you can record items. Customer Support has always been very helpful and I appreciate that tremendously\! > > **Cons**: The frequency in which the app crashes...too often\! The only other con would be that you have to bundle so many add ons....we would love to use text messages, and have multiple log ins...but that in addition to growing our team would more than double our price. > > My inventory and sales are more organized, it has helped train my clients with the world of "online" - its a step up for us to send out email confirms and not phone calls... Tech support is always there to answer my questions and I really appreciate that\! Hoping the phone app gets improvements to prevent crashing, otherwise, we are happy with Insight\! ----- ### "Seems like a lot of extra steps could be eliminated." — 3.0/5 > **Terry** | *August 2, 2017* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: Color coding of services, double booking feature, keeping all info in one place, business reports good, end of day checkout easy. > > **Cons**: All the extra screens that pop up that are unnecessary. Things could be simplified. Checkout is to time consuming. > > Run entire salon business on it. Keeps track of everything in and out of drawer. Makes closing drawer very easy to justify and balance. ----- ### "Working through an apple can have it's challenges" — 4.0/5 > **Randi** | *March 6, 2017* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: Email reminders > > **Cons**: The inability to use seamlessly with any Mac product with the exception of the iPhone App. > > I find sometimes the cloud version is extremely slow lately which makes it frustrating on occasion. I also find there is extreme wait times for support when calling sometimes. I know this tends to be the norm for most support numbers however; I found it much faster when I first signed on with Insight than lately. I find there is also some issue when using apple with Insight. Challenges hooking up to certain hardware. The cloud version didn't even allow me to use my barcode scanner anymore. Super frustrating. Overall Ok value for the price but definitely lacks some of the seamlessness other companies have. If I were to expand, I'd likely shop around. ----- ### "Good to not have monthly fees" — 5.0/5 > **Latrice** | *October 25, 2016* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: The ease of the layout. Auto Responders > > **Cons**: Tips are not incorporated into the credit card forms. We have to ask prior to completing the purchase. > > I enjoy using insight. It is very easy for my employees to nativagate. If there is ever something that we can't do we can always contact them and they will walk us through using new functions. My favorite part is owning the software and not having to pay a monthly fee. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/104565/insight-salon-software?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104565/insight-salon-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data