About 1PointMail

1PointMail is a cloud-based email marketing tool offered by 1Point Interactive for SMBs and enterprises across the US. The solution allows users to manage lists, optimize marketing campaigns, track campaign results in real time, and enhance email deliverability. Users can create newsletter templates, upload lists, and send dedicated messages to their customers based on user activity.

1PointMail allows users to create email campaigns using the campaign manager, and personalize the message content or subject for each contact type. Soft and hard bounce rules can also be set by users. The solution offers reputation enhancement services that allow users to increase delivery rates and boost their reputation. Users can also view the activity statistics from a particular account and analyze the total number of emails sent in specified time period.

The administrator can create sub-accounts for multiple users and customize them by assigning permissions at various levels. Spam score for all the campaigns can also be checked by the solution that ensures emails are delivered to the intended inbox. The solution helps in merging the multiple contact lists to run a campaign effectively. Lists can be exported in Excel format and users are notified via email once the download is complete.

Pricing starting from:

US$49.00/month

  • Free Trial
  • Subscription

Key benefits of 1PointMail

● With 1PointMail, users can create and manage mailing campaigns using the pre-defined templates or by designing new email template.
● 1PointMail allows users to import contact lists in Excel or CSV format and further manage them by applying bounce rules.
● Tracking of campaign results in real time is supported, with users able to download reports and analyze them with multiple analytics tools.
● The 1Point API platform allows users access essential features outside of the application.
● Deliverability feature ensures that emails are sent to the intended users and reports on whether they have been read.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$49.00/month

  • Free Trial
  • Subscription

Images

1PointMail allows users to edit user information, including contact details
Users can generate campaign reports in 1PointMail
Mailing details, including the from address and from name, can be managed in 1PointMail
Users can view multiple campaign metrics through the 1PointMail dashboard
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1PointMail video
1PointMail video
1PointMail screenshot: 1PointMail allows users to edit user information, including contact details 1PointMail screenshot: Users can generate campaign reports in 1PointMail 1PointMail screenshot: Mailing details, including the from address and from name, can be managed in 1PointMail 1PointMail screenshot: Users can view multiple campaign metrics through the 1PointMail dashboard

Features

Total features of 1PointMail: 15

  • API
  • Assessment Management
  • Automatic Notifications
  • Campaign Planning
  • Campaign Segmentation
  • Custom Fields
  • Data Import/Export
  • Delivery Tracking
  • Email Templates
  • Mailing List Management
  • Multi-Channel Marketing
  • Permission Management
  • Real Time Analytics
  • Real Time Monitoring
  • SMS Marketing Managment

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Reviews

Overall rating

4.8 /5
(46)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
5/5

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Showing 5 reviews of 46
Jarad W.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Deliverability and Motivated Customer Service

Reviewed on 2018-01-09

Pros

1PointMail delivers to the inbox. Period. As a marketing professional, I've used 2 dozen email service providers at varying price-points, features, and volumes - from sends as low as several hundred to as much as over 1 million contacts. Regardless of volume, deliverability is key and 1PointMail has figured out how to reliably serve large-scale customers at a very affordable price. Their customer support is fantastic. They have always worked with me on my issues through resolution, offered advice and recommendations that have made my campaign perform better, and are always available when we have issues. For the deliverability, service, and price, these guys can't be beat!

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall an excellent choice

Reviewed on 2017-11-28

Still cannot find a better value for the investment. Does everything I need it to do.

Still cannot find a better value for the investment. Does everything I need it to do.

Pros

Full featured list management, HTML content editor, segmenting and reporting. Dynamic segmenting of lists has proven very useful. The system is set up to ensure lists are clean. The service has been excellent.

Cons

The process for lead scoring could be made a bit easier. Also more native integrations with other technologies such as with Zapier or CRM's.

Response from 1Point Interactive

Thank you so much for your review. We have done integration with Zapier in the past as well as other custom API work. If there are specific CRMs that you are looking to hook into we would be more than happy to help. In our next major release we are looking to add more details about integration possibilities. As always please reach out to support or your Client Service liaison with any feature request and we will get it scoped!

Valerie M.
Overall rating
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Customer Support is Outstanding

Reviewed on 2019-02-09

Pros

This software does what I need it to do. The customer service is what I like best - they patiently answer my questions and never make me feel stupid. They even run special queries.

Cons

Sometimes I can't find where things are. The logic isn't the same as mine.

Response from 1Point Interactive

Hi Valerie,
Thank you for the review, we greatly appreciate it. We do pride ourselves on our customer service, ease of use and transparency. Please reach out to support and let us know what logic is confusing and we may be able to implement a change.

Thanks again,
1PointMail Support

Mathew H.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent prompt service

Reviewed on 2017-03-16

From the very beginning 1Pointmail have done everything they can to help and educate us on their...

From the very beginning 1Pointmail have done everything they can to help and educate us on their software and better options that would better suite our business. They are always quick to respond to problems and always seem to go above and beyond what you would expect. Chris has been very helpful and has even been on the phone a number of times to talk us through options and some of the training and problems that we were seeing at the beginning. Overall I would highly recommend 1Pointmail the system is very easy and slick to use.

Pros

The software itself is very easy to use and all the extra features that it contains is a bonus like scheduling mailings, being able to create your own templates and reuse them is also a options which other systems do not offer. Being able to build a delegate database is also a great option as this allows us to run reports on who is and is not opening our mailings.

Cons

None that I can think of.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product with great customer service

Reviewed on 2018-02-02

The product is extremely easy to use and their reporting suite shows me exactly how my KPI's are...

The product is extremely easy to use and their reporting suite shows me exactly how my KPI's are being met. Great product

Pros

This product is extremely easy to implement and use, on the rare occasions when I do have an issue the customer service team is second to none. Compared to the competition 1PointMail is easier and more budget friendly. They work with me to get my KPI's turned into effective email campaigns & their reporting shows me exactly what impact the mailing had with my customers. I can't recommend this company enough.

Cons

Compared to the competition, there is no question that this is the easiest software to use. The only real negative that I have is their customer service team regularly calls to insure that their product is meeting my expectations, if you can even call that a problem.

Showing 5 reviews of 46 Read all reviews

1PointMail FAQs

Below are some frequently asked questions for 1PointMail.

1PointMail offers the following pricing plans:

  • Starting from: US$49.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

10,000 Emails: $49 per month 100,000 Emails: $149 per month 250,000 emails: $249 per month 500,000 emails: $399 per month 1,000,000 emails: $699 per month Discounts are available for annual or semi-annual billing.

1PointMail offers the following features:

  • API platform
  • Campaigns testing management
  • Creation of custom fields
  • Download or export contacts
  • Email delivery tracking
  • Google and Adobe analytics
  • Inbuilt HTML templates
  • Manage mailing lists and contacts
  • Marketing across multiple channels
  • Monitor account activity
  • Plan and execute marketing campaigns
  • SMS & text marketing
  • Segment lists based on campaign
  • Status summary notifications via email
  • Track campaigns in real-time
  • User permissions management

1PointMail has the following typical customers:

Small Business, Mid Size Business

1PointMail supports the following languages:

English

We do not have any information about what devices 1PointMail supports

1PointMail integrates with the following applications:

Google Analytics, iCIMS Recruit

1PointMail offers the following support options:

Online Support, Phone Support

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