Topsec Email Security

Topsec Email Security

Cloud based email and web security solution

4.8/5 (64 reviews)

Topsec Email Security Overview

What is Topsec Email Security?

Topsec Email Security is a web based email filtering service that provides virus and spam protection and helps organizations to prevent new and emerging threats to their network. This solution scans all incoming mail for spam and treats and quarantines them according the company’s email policy. It has multiple layers of security checks which are applied to both inbound and outbound emails.

Topsec Email Security helps companies to increase their productivity by reducing the time and effort required of internal IT resources to filter received emails. This product decreases bandwidth usage of the company and protects it for web, VoIP and other critical systems .

The product offers a 24/7 concierge service facility in which they help companies to change their email policy. Topsec Email Security has a granular policy application facility that allows users to manage all incoming and outgoing email data and images.
Topsec Email Security also provides additional services which are email continuity, email archiving, email encryption, email hosting, and image analysis.

Topsec Email Continuity allows the users to send emails during planned and unplanned downtime. Email archiving functionality allows the users to preserve emails for compliance and offers a quick search ability for searching them. This helps in preventing data leakage, litigation or any harm to the brand value of a company.

This software gives complete visibility to users by dashboard, summary and reporting features. Blockmail supports all major email platforms such as Microsoft Office 365, GoogleApps, Exchange, Groupwise, Domino, and Linux.

Topsec Email Security Overview

Pricing

Starting from
$20.00/year

Pricing options

Free Trial
Subscription
Value for money

Contact Topsec for detailed pricing information.


Topsec Email Security Features

Devices
Business size
S M L
Markets
Europe, United Kingdom, United States
Supported Languages
English

Screenshots

Topsec Email Security screenshot: Administration screen
Topsec Email Security screenshot: Administration screen Topsec Email Security screenshot: File exchange Topsec Email Security screenshot: Secure Internet

Topsec Email Security Reviews

Topsec Email Security Reviews

Overall rating
4.8
/
5 64 reviews
Excellent
54

Very good
10

Average
0

Poor
0

Terrible
0

Value for Money
4.9
Features
4.9
Ease of Use
4.9
Customer Support
4.9
100% recommended this app
David I.

Topsec Review

From day 1 Topsec and the team have made everything seamless for us and our clients. As a reseller we rely on top level products with support services to match and Topsec delivers this!
I would not hesitate to recommend both them and their products to anyone looking to improve their security.


Sean D.

User Review

Overall it is a very good product which does give a level of peace of mind to know a lot of potentially dangerous emails are blocked before getting to our domain. From previous discussions with the team at Topsec, the cons mentioned above will be addressed in the new portal to be released soon. We look forward to having that new portal.


Des M.

Excellent Product

Topsec Email Security has been our spam filtering system of choice for the last 3 - 4 years and we continue to recommend it.


Patrice C.

Top Sec Email Security

I have a very good experience with Topsec. Staff are always on the ball and very helpful


Nick S.

Topsec email security

Working with Topsec Security for over 12 years we have been delighted with the level of service and look forward to the next 12!


David I.
Industry: Information Technology & Services
Company size: 2-10 Employees

Topsec Review

Used Daily for 2+ years
Reviewed on 3/20/2019
Review Source: Capterra

From day 1 Topsec and the team have made everything seamless for us and our clients. As a reseller we rely on top level products with support services to match and Topsec delivers this!
I would not hesitate to recommend both them and their products to anyone looking to improve their security.

Pros

Topsec software has proved itself time and time again. Their portal is easy to use and security is second to none.

Cons

Not had a single problem with any of our installs.

Response from Topsec Cloud Solutions

Thanks David for such a great review.
Really delighted to hear from you that we are doing a good job and that service and support is up to scratch.
We have some nice new features coming shortly so i will be in touch to bring you up to speed.
Anything else you need as always just pop us an email.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sean D.
Industry: Government Administration
Company size: 501-1,000 Employees

User Review

Used Daily for 2+ years
Reviewed on 3/27/2019
Review Source: Capterra

Overall it is a very good product which does give a level of peace of mind to know a lot of potentially dangerous emails are blocked before getting to our domain. From previous discussions with the team at Topsec, the cons mentioned above will be addressed in the new portal to be released soon. We look forward to having that new portal.

Pros

SPAM checking and filtering done by TOPSEC which weeds out a lot spam mail before it gets to our Exchange.
The ability to quarantine \ hold up incoming emails based on attachment size and type.
The ability to maintain and modify our own blacklist of email addresses
Trustwave for its functionality to check new URL's accessed for their authenticity \ safety.

Cons

The inconsistent session duration – sometimes can stay logged in all day, other times can get prompted to login again after a very short period.
The inability to download \ zip multiple attachments in emails which are held up (e.g. Having to manually download 20 attachments as opposed to a single .zip of them).
Trustwave at times can be slow to load / process URL’s.
When going into the message viewer sometimes we get inconsistent results with “long running scripts” message appearing which results in having to restart whichever browser we are using (happens in IE11 and Chrome). This tends to happen most when quarantined emails contain larger attachments (15-20 MB+) or a large number of attachments.

Response from Topsec Cloud Solutions

Hi Sean,
Thanks for the review and for the positive feedback.
We took on board all the feedback we got from our users , you guys being a key part of that and have rectified each and everyone one of them in the new version due for release in July.
We'll be up to see you shortly and be able to give you a progress report and ideally demo the new customer portal for you.
Thanks Again .

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Des M.
Industry: Information Technology & Services
Company size: 2-10 Employees

Excellent Product

Used Daily for 2+ years
Reviewed on 4/18/2019
Review Source: Capterra

Topsec Email Security has been our spam filtering system of choice for the last 3 - 4 years and we continue to recommend it.

Pros

We have been using this product for a number of years now and recommend it to all our clients for the email filtering.
It is very easy to setup - Topsec configure and manage the rules as required.
Our clients can manage their own quarantine and whitelists or we can manage these for them as needed.
URL filtering for links in emails adds an extra level of protection.
The support from Topsec is excellent.

Cons

Very little.
Can only access the portal from specified ip addresses which can be a bit restrictive when we are out of the office.

Response from Topsec Cloud Solutions

Thanks Des for all the positive feedback, we really appreciate our longstanding partners taking time out of their schedules to leave reviews for other potential clients.
With regards to IP Address restriction we see this as an additional security feature but we have listened to you and our other partners , we recognize the difficulty this can cause you guys so as part of the new platform in July the restriction on IP Address can be lifted should you wish.
Hope this helps, see you soon.

Ger

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Patrice C.
Industry: Food & Beverages
Company size: 51-200 Employees

Top Sec Email Security

Used Daily for 2+ years
Reviewed on 3/20/2019
Review Source: Capterra

I have a very good experience with Topsec. Staff are always on the ball and very helpful

Pros

Security of our internal systems are well protected as emails with virus are blocked before entry to the system.

Cons

Short length of time that an blocked email is held for.

Response from Topsec Cloud Solutions

Hi Patrice,
Thank you for taking the time to leave us a review.
It's always great to get positive feedback but we also like hearing about issues our users may be encountering . I'm not fully clear as to what you mean by the Cons . Could you give us is call in the office on 01-4263300 and we can go through it with you as I feel we have a function in place already that will alleviate that problem you might be having.
Thanks again and talk soon
______________________________________
Thanks for taking our call, it was great we were able to explain that the issue you felt you had actually wasn't an issue at all. We are always happy to provide training and insure you are maximizing the service.
Thanks again Patrice, glad we could help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Nick S.
Industry: Civil Engineering
Company size: 51-200 Employees

Topsec email security

Used Daily for 2+ years
Reviewed on 4/26/2019
Review Source: Capterra

Working with Topsec Security for over 12 years we have been delighted with the level of service and look forward to the next 12!

Pros

With 24/7/365 service Topsec email security provides us piece of mind knowing we have a front line of defence protecting us allowing us to concentrate on our business. With pro active support we know these guys are always looking out for us what ever the time day.

Cons

Topsec email security is highly scalable and expands and contracts as our company evolves. We have yet to find something we don't like with the software or level of service we get from Topsec.

Response from Topsec Cloud Solutions

Thanks Nick for the excellent review . It means a lot to all of us here in Topsec especially given the exceptionally long term relationship we have with you guys.
As per usual should you need anything or like to see anything in particular in the new releases you have all our contacts.
Here's to next 12 years !

Regards,

Ger

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.7/10
Based on 64 user ratings
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Topsec Email Security Pricing

Topsec Email Security Pricing

Starting from
$20.00/year
Free Trial
Subscription
Value for money

Contact Topsec for detailed pricing information.

Contact Topsec for detailed pricing information.

Value for Money
4.9/5
Based on 64 user ratings
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Topsec Email Security Features

Topsec Email Security Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Caller ID
Chat
Communication Management
Conferencing
Instant Messaging
Monitoring
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4.9/5
Based on 64 user ratings
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Categories

Additional information for Topsec Email Security

Additional information for Topsec Email Security

Key features of Topsec Email Security

  • Allows MS outlook integration
  • Attachment Filtering
  • Concierge Service
  • Customer Support
  • Dashboard
  • Email Continuity
  • Email Hosting Service
  • Generates summary reports
  • Generates timely reports on threats and usage patterns
  • Helps in recovering lost data
  • Integrates with major email platforms
  • Monitor all the incoming and outgoing emails
  • Plug ins
  • Provides facility to archive emails
  • Provides facility to encrypt email
  • Spam Blocker
  • Whitelisting / Blacklisting
  • eDiscovery Compliance

Benefits

  • Topsec Email Security provides advanced email security service with multiple layer spam and content filters to minimise cyber attacks.

  • The Service helps users to reduce bandwidth usage, overheads on firewalls and mail servers.

  • Topsec Email Security saves users time on filtering emails, helping to increase overall productivity.

  • Topsec Email Security provides data security and helps an organisation to prevent possible litigation.

  • The service also provides users with complete visibility of the treats and usage patterns of the organisation with the dashboard, summary and reporting features.

  • Topsec Email Security FAQs

    Topsec Email Security FAQs

    Below are some frequently asked questions for Topsec Email Security.

    Q. What type of pricing plans does Topsec Email Security offer?

    Topsec Email Security offers the following pricing plans:

    Starting from: $20.00/year

    Pricing model: Subscription

    Free Trial: Available

    Contact Topsec for detailed pricing information.

    Q. What are the main features of Topsec Email Security?

    Topsec Email Security offers the following features:

    • Allows MS outlook integration
    • Attachment Filtering
    • Concierge Service
    • Customer Support
    • Dashboard
    • Email Continuity
    • Email Hosting Service
    • Generates summary reports
    • Generates timely reports on threats and usage patterns
    • Helps in recovering lost data
    • Integrates with major email platforms
    • Monitor all the incoming and outgoing emails
    • Plug ins
    • Provides facility to archive emails
    • Provides facility to encrypt email
    • Spam Blocker
    • Whitelisting / Blacklisting
    • eDiscovery Compliance

    Q. Who are the typical users of Topsec Email Security?

    Topsec Email Security has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Topsec Email Security support?

    Topsec Email Security supports the following languages:

    English

    Q. What type of pricing plans does Topsec Email Security offer?

    Topsec Email Security has the following pricing plans:

    Subscription

    Q. Does Topsec Email Security support mobile devices?

    We do not have any information about what devices Topsec Email Security supports

    Q. What other apps does Topsec Email Security integrate with?

    Topsec Email Security integrates with the following applications:

    G Suite, Microsoft Outlook, Office 365, SharePoint

    Q. What level of support does Topsec Email Security offer?

    Topsec Email Security offers the following support options:

    Knowledge Base, Online Support, Phone Support