--- description: Detailed reviews on PortalGuard based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare PortalGuard with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PortalGuard Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Identity Management Software](/directory/675/identity-access-management/software) > [PortalGuard](/software/104391/portalguard) # PortalGuard Canonical: https://www.getapp.ca/software/104391/portalguard Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/104391/portalguard?page=2) > PortalGuard is a hybrid cloud solution for adding secured, compliant portal-based authentication with Single Sign-On and Self Service Password Reset support. > > Verdict: Rated **4.6/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PortalGuard Set unique requirements for individual access and account management to handle all access scenarios, including remote workers. Significantly boost user adoption rates, usage and productivity on the services you provide. With easy ways to solve common authentication challenges without the required maintenance and training of other solutions such as hardware-based tokens. With higher levels of assurance while still prioritizing the customer experience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 33 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: BIO-key International - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$12.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: PortalGuard (Commercial On-Premises) - Self Service Password Reset License (SSPR only) - $12.50 annually per user PortalGuard (Commercial On-Premises) - Enterprise License (SSPR, SSO, MFA) - $36.00 annually per user PortalGuard IDaaS (Commercial Cloud) - Enterprise License (SSPR, SSO, MFA) - $42.00 annually per user PortalGuard IDaaS (Commercial Cloud) - Self-Service Password Reset License (SSPR only) - $12.50 annually per user - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Access Management - Active Directory Integration - Administrative Reporting - Application Management - Authentication Software - Biometrics - Compliance Management - Credential Management - Customizable Branding - Mobile Access - Multi-Factor Authentication - Multiple User Accounts - Password Generator - Password Manager Software - Password Synchronization - Privileged Account Management - Reporting/Analytics - Single Sign On Software ## Integrations (9 total) - Canvas - Cisco Duo - Class for Web - Ellucian - Google Workspace - Microsoft 365 - Microsoft Entra ID - Microsoft SQL Server - Microsoft SharePoint ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Identity Management Software](https://www.getapp.ca/directory/675/identity-access-management/software) ## Related Categories - [Identity Management Software](https://www.getapp.ca/directory/675/identity-access-management/software) - [Password Management Software](https://www.getapp.ca/directory/677/password-manager/software) - [Self-Service Password Reset (SSPR) Tools](https://www.getapp.ca/directory/3797/self-service-password-reset-sspr/software) ## Alternatives 1. [Okta](https://www.getapp.ca/software/10383/okta) — 4.7/5 (930 reviews) 2. [Bitwarden](https://www.getapp.ca/software/2036055/bitwarden) — 4.7/5 (213 reviews) 3. [tenfold](https://www.getapp.ca/software/2052354/tenfold) — 4.5/5 (66 reviews) 4. [JumpCloud Directory Platform](https://www.getapp.ca/software/114127/jumpcloud-daas) — 4.6/5 (264 reviews) 5. [1Password](https://www.getapp.ca/software/101103/1password) — 4.7/5 (2123 reviews) ## Reviews ### "Great product, great support" — 4.0/5 > **Ed** | *November 18, 2014* > > We purchased PortalGuard as a solution for our ever-increasing password reset issues. As our company continued to grow and added more distributed employees, we were spending more and more time managing passwords, resetting them, and unlocking accounts. PortalGuard solved all of those problems for us in one easy to use platform. We were very pleased with the initial setup. Not only did the PG team help us plan out our use cases and installation, they helped us configure the server, test it, roll out the service, and they helped us with best practices for the future. The software itself has been great. Very easy to use, even for our least tech-savvy employees. When we set it up with our Windows Login screen, it created the familiar "Forgot your password?" link that is common to many websites, so it was very intuitive to use right out of the box. Integrating PG with OWA2010 was a little more challenging as it involved AD Federation Services, but once we got the federation server up and running, the rest was a piece of cake. I highly recommend this product for businesses and organizations that are looking to save time and increase productivity by allowing users to manage their own passwords and accounts. ----- ### "Makes life easier\!" — 5.0/5 > **Drew** | *December 4, 2014* > > PortalGuard has saved us both time and money. With several public facing web applications that are in use 24/7/365 forgotten passwords and password resets are a thing of the past for our service desk. PortalGuard's support is superior to most other organizations that I've had to deal with. I usually have an answer or someone able to remote into my system the same day to help with any problems. Users usually have no problems with the PortalGuard interface and are able to get registered in minutes. ----- ### "Great Customer Service" — 4.0/5 > **Bradley** | *November 18, 2014* > > The PortalGuard product was one of the only SSO solutions that we could find that we could install locally on campus and have complete control over. Additionally, the pricing model was much more palatable than some of the competing cloud-based products that charge per user. Getting the demo of PortalGuard set up took a bit of effort, as we have a rather complex network situation. The PistolStar customer support team was fantastic, however, and made themselves eminently available. ----- ### "Review of PortalGuard" — 5.0/5 > **Jackie** | *February 6, 2015* > > Product works well for unlocking passwords Easy to use Easy to implement overall Log files get really large, not sure how to deal with this for normal maintenance. Would like a better way to search logs if needed. When used with pistolstar and our LDAP plug in we are unable to reset passwords since it does not synch with our LDAP plug in. Gregg had some ideas on how to correct this. We are very satisfied with Portalguard. ----- ### "PortalGuard - a best in class 2FA & self-service password system." — 5.0/5 > **Gordon** | *December 8, 2014* > > We now have three installations of PortalGuard to provide critical 2FA (Two Factor Authentication) working with a variety of remote access systems. It has been extremely easy to install and integrate with these different implementations. Further, should we have any questions, customer support has been outstanding - fast, responsive and very helpful. I highly recommend PortalGuard and the price is very reasonable. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/104391/portalguard?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104391/portalguard) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data