About Q-Pulse

Q-Pulse is an electronic quality management system from Ideagen, which also automates business processes covering compliance, safety, and risk management. Included in the system are tools for managing documents, staff training and competence, safety, incidents, corrective and preventative actions (CAPA), audits, suppliers, and more. Structures, workflows, data security, alerts, and escalations can all be configured in Q-Pulse to reflect organizational standards and processes.

Q-Pulse’s audit module gives users control of the full audit lifecycle, covering planning and scheduling, preparation, implementation, reporting, and action tracking. Audit capabilities are available offline, allowing users to work remotely with limited connectivity. Risk-based internal audits can be carried out, and financial audits, including SOX, can be automated. The CAPA system can be used to centrally record, manage, and track the progress of actions, with approval process workflow management enabling the automatic routing of approvals, notifications, reminders, escalations, and closures to the responsible individuals.

Q-Pulse enables users to monitor performance via KPIs (key performance indicators) in real time, for operational performance, quality, safety, risk, and compliance, and use these to identify and correct issues in governance strategies. Q-Pulse also offers native apps for iOS and Android, which include audit, document management, and reporting capabilities, and can be used to collaborate, communicate, and submit reports in real time while outside of the office.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Q-Pulse

  • KPIs are visible and reported on in real time, giving users the most recent data to base decisions and actions on.

  • Vendor compliance data can be managed for various standards, including ISO, and compliance audits can be conducted on supply chains.

  • Mobile apps for iOS and Android enable users to collaborate, communicate, and submit reports in real time.

  • Q-Pulse's audit module covers the full audit lifecycle, allowing users to plan, schedule, and implement audits, report, and manage findings.

  • The customer management module enables the analysis of complaints and customer feedback, and monitoring of response times.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    Q-Pulse Software - Q-Pulse can be used to report on safety, incidents, injuries, and more
    Q-Pulse Software - Reports in Q-Pulse can be marked as confidential or mandatory by users
    Q-Pulse Software - Q-Pulse's flight safety reports include details of staff involved, and the impact on the flight
    Q-Pulse Software - Locations of issues can also be marked on diagrams in Q-Pulse
    Q-Pulse Software - Multiple audit types can be managed in Q-Pulse
    Q-Pulse Software - Q-Pulse allows users to plan, schedule, report on, and record audits
    Q-Pulse Software - Various standards and regulations are available for audits in Q-Pulse
    Q-Pulse Software - Audit reports in Q-Pulse includes summaries of non-conformances and associated notes
    Q-Pulse Software - Procedure and policy documents can be stored in Q-Pulse
    Q-Pulse Software - Q-Pulse records change histories for all stored documents
    View 14 more
    Q-Pulse video
    Q-Pulse video
    Q-Pulse video
    Q-Pulse video
    Q-Pulse Software - Q-Pulse can be used to report on safety, incidents, injuries, and more
    Q-Pulse Software - Reports in Q-Pulse can be marked as confidential or mandatory by users
    Q-Pulse Software - Q-Pulse's flight safety reports include details of staff involved, and the impact on the flight
    Q-Pulse Software - Locations of issues can also be marked on diagrams in Q-Pulse
    Q-Pulse Software - Multiple audit types can be managed in Q-Pulse
    Q-Pulse Software - Q-Pulse allows users to plan, schedule, report on, and record audits
    Q-Pulse Software - Various standards and regulations are available for audits in Q-Pulse
    Q-Pulse Software - Audit reports in Q-Pulse includes summaries of non-conformances and associated notes
    Q-Pulse Software - Procedure and policy documents can be stored in Q-Pulse
    Q-Pulse Software - Q-Pulse records change histories for all stored documents

    Features

    Total features of Q-Pulse: 48

    • Access Controls/Permissions
    • Alerts/Notifications
    • Archiving & Retention
    • Asset Tracking Software
    • Audit Management
    • Collaboration Tools
    • Complaint Management Software
    • Compliance Management
    • Compliance Tracking
    • Controls Audit
    • Corrective and Preventive Actions (CAPA)
    • Customizable Forms
    • Customizable Templates
    • Dashboard Software
    • Defect Tracking
    • Document Capture
    • Document Classification
    • Document Coding & Control
    • Document Generation Software
    • Document Storage
    • Environmental Compliance
    • Equipment Management
    • FDA Compliance
    • File Recovery
    • File Sharing Software
    • HIPAA Compliant
    • ISO Compliance
    • ISO Standards Management
    • IT Risk Management
    • Incident Management Software
    • Maintenance Management Software
    • Mobile Access
    • Monitoring
    • Nonconformance Tracking
    • OSHA Compliance
    • Offline Access
    • Operational Risk Management
    • Quality Control
    • Response Management
    • Risk Assessment
    • Risk Management Software
    • Risk Reporting
    • Root Cause Analysis
    • Sarbanes-Oxley Compliance
    • Supplier Management
    • Supplier Quality Control
    • Training Management
    • Version Control

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    Reviews

    Overall rating

    4.3 /5
    (52)
    Value for Money
    4.4/5
    Features
    4.2/5
    Ease of Use
    3.9/5
    Customer Support Software
    4.5/5

    Already have Q-Pulse?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 52
    Paul
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Review of Qualsys EQMS

    Reviewed on 6/4/2020

    The main business problem that has been resolved with having the EQMS is one of compliance. Working...

    The main business problem that has been resolved with having the EQMS is one of compliance. Working in a heavily regulated industry, the EQMS allows us to have full control of documents, staff training, change controls, nonconformances and CAPA investigations,
    One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System. This was paper based before and far from ideal but having it available electronically means that users can access the system anywhere and at any time. This is important when users are located in several different countries.

    Pros

    Impact - the document control database is easily the most impactful feature of the software allowing all employees to easily access procedure they require to perform their jobs.
    Ease of use - the system is easy to use and intuitive after some training. As with any computerised system, it helps when the databases are used routinely.
    Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.

    Cons

    One of the missing elements is a link from the training database to doc control so that when a new revision of a document is released, an automatic training record should be send to all relevant employees. I have used several other EQMS systems and this functionality is standard. It may be released with version 7 of the database?
    I feel the training database is not nearly as well developed as the document control db but it is part of the system that is extremely important to our organisation working in a Medical Devices.

    Annabelle
    Overall rating
    • Industry: Building Materials
    • Company size: 501-1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Qualsys Experience

    Reviewed on 8/21/2019

    A positive experience with knowledgeable and helpful staff to help you through the implementation...

    A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

    Pros

    Ease off use
    Ability to run from IPad's and phones
    Flexibility of being able to tailor to own needs
    Dashboard for tracking performance
    Easy administration

    Cons

    Audits process is long winded and could be simplified by being able to raise on close on the app.

    Modules are not interactive with each other and operate independently.

    Alternatives Considered

    EHS Management Software

    Reasons for Choosing Q-Pulse

    Previous system was no longer supported and users were not happy with it. Lost all buy in and employees deviated from the system so losing visibility of the EHSQ performance from a central function.

    Reasons for Switching to Q-Pulse

    Locality of organisation User friendly Proce

    Response from Qualsys

    Thank you for writing us a review Annabelle.

    We're really delighted you find EQMS easy to use and flexible to tailor to your own needs.

    Thank you for your feedback about the audit process. We're getting a support nurse to get in touch with you as you can raise and close audits on the mobile application.

    All the best,
    Emily

    Paul
    Overall rating
    • Industry: Pharmaceuticals
    • Company size: Self Employed
    • Used for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Qualsys EQMS delivers the Expectation

    Reviewed on 7/16/2019

    As an independent, Implementation and Validation Consultant, I have worked with Qualsys on several...

    As an independent, Implementation and Validation Consultant, I have worked with Qualsys on several client projects, and can honestly say that they deliver over and above expectation. Not only are they highly responsive in the Pre-Sales process (like most), this level of responsiveness continues throughout your journey of engagement: Project Management, Implementation, Go-Live and then into BAU. They have really thought about the most important component - "The Customer". Also, when you have an issue or something that just needs sorting out, you can pick-up the phone where you get to speak to an actual human-being .. Yes, it really is true (actual people).. try it for yourself, it is refreshing in this day of the robot society.

    Pros

    The system can be implemented in a phased approach, focusing effort on core needs to enable a faster go-live timescale, to start benefiting from the systems capabilities. User Interface and the overall Experience; supports the ease-of-use, to get stakeholders engaged with the system and adopting new ways of working from the perspective of distributing the 'quality culture' throughout the organisation.
    The system has excellent 'touch points' for staff to take ownership of their documents and quality events; to ensure execution and closure in a timely manner. I particularly like the systems workflow engine, in how it directs the events and keeps your tasks on track. Furthermore, the integration of Business Intelligence to immediately review your KPIs and current Compliance Position, hits the sweet spot for effective (right now) decision making. I also liked the balance between out of the box, light touch setup to developing additional user-needs configuration, under the ITIL Change Management methodology, rather than having to do lots of heavy configuration on Day 1, then having to re-think it all at a later point. Overall, this system offers an intuitive platform based approach, that will appeal to multiple business teams, management and implementers/validators of such systems.

    Cons

    No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file. It was only designed for the core meta data fields. However, I raised this as a change request to the vendor, and they were able to facilitate the capability in a quick time frame, which did not impede the requirements to have additional data automation into the document file.

    Response from Qualsys

    This is such a thoughtful review Paul, thank you so much. We are all incredibly grateful for sharing your journies with EQMS.

    Danielle
    Overall rating
    • Industry: Plastics
    • Company size: 201-500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Qualsys is life-changing!

    Reviewed on 7/12/2019

    Overall, it has made an improvement and met a lot of our needs.

    The most difficult part is...

    Overall, it has made an improvement and met a lot of our needs.

    The most difficult part is getting end users engaged in the system.

    Pros

    I love the usability of the software. It is very intuitive, and has all of the features we wanted, or didn't know we wanted!

    The configurability of the system has also been a huge positive for us. With our old system we weren't able to fully configure, and the elements that we could configure required an IT administrator and/or a particular licence.

    I will bullet point the rest:
    Ability to link related documents
    Setting review dates for documents
    Dashboard
    Limiting permissions/viewing ability
    Ability for end users to leave feedback on documentation
    Automatically PDFing documents
    Embedding codes
    Training/help is within the system

    Overall the software is miles ahead of the others, with so many positive points!

    Cons

    The cons:
    There is not an option to select the information shown in an issue report
    The forms are "fully configurable", for example some information has to be there, and it has to be at the top of the form rather than in another section
    Kickstarting workflows is a little more clunky than the "pass to" function
    The "if" option could have a lot more power (but I understand this is a recent development)
    You can't do a blank search for all documents (filtering with topics for example)

    Response from Qualsys

    Hi Danielle,
    This is such a lovely review. Thank you so much for sharing your experience of Qualsys with the world. It means a lot to us.
    Thank you also for sharing your feedback about workflows. If you have any more feedback on new or old functionality, please do send us an email to [email protected] and our UX/UI team will look into it.
    Many thanks
    Emily

    Lylian
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great EQMS for our business

    Reviewed on 7/2/2019

    Our business has rolled out 6 modules in 12 months, reached ‘self-taught’ Levels on some modules...

    Our business has rolled out 6 modules in 12 months, reached ‘self-taught’ Levels on some modules and we are now relaying on eQMS for our everyday Quality Management.

    Pros

    It is quite simple to set up, and the configuration process quicken as we implemented more and more modules as they all use similar configuration files and processes.
    The audit and documentation systems are particularly well designed. Issue manager took more effort to implement and can be challenging.

    Cons

    Equipment manager lacks important features related to the standards particularly for more demanding standards such as IATF or AS.
    Risk Manager is great for business risks but cannot be configured for H&S individual assessments or FMEA which I think would improve the product greatly.

    Response from Qualsys

    Hi Lylian,

    Thank you so much for taking the time to leave a lovely review, we really appreciate it! We're very happy to see you have rated the overall quality of EQMS by Qualsys 10/10 and that you love the design of our auditing & documentation modules!

    Thank you also for including some suggestions and feedback about how we could improve the EQMS software for you. Our technical team are constantly trying to make EQMS easier and faster to configure, and we really value your feedback. Your account manager is going to get in touch with you about using Risk Manager for H&S assessments.

    If there's anything else you'd like to see going forward please don't hesitate to send an email to [email protected] and we can pass on any suggestions to the Product team.

    We're looking forward to working with Texecom to further enhance the maturity of your quality management system.

    Thanks again and we hope you continue to enjoy using our quality management system software!

    Emily

    Showing 5 reviews of 52 Read all reviews

    Q-Pulse FAQs

    Below are some frequently asked questions for Q-Pulse.

    Q-Pulse offers the following pricing plans:

    • Free Trial: Not Available

    Pricing information is available on inquiry.

    Q-Pulse has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Q-Pulse supports the following languages:

    English

    Q-Pulse supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Q-Pulse has

    Q-Pulse offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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