--- description: Detailed reviews on Smokeball based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Smokeball with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smokeball Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/120/law-practice-management/software) > [Smokeball](/software/104317/smokeball) # Smokeball Canonical: https://www.getapp.ca/software/104317/smokeball Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/104317/smokeball?page=2) > Smokeball is a cloud-based practice productivity software designed to help users manage small law firms with email, document, calendar and task management functionality, plus time tracking and billing technology. With native mobile apps for iOS and Android, Smokeball affords users the flexibility to access and manage practice information anytime, anywhere. > > Verdict: Rated **4.8/5** by 358 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Smokeball Automatically capture every billable minute - Smokeball tracks all the time spent working in case management software, and Microsoft Word and Outlook. Find and create documents - Pull from Smokeball’s library of multiple automated forms, then populate matter details. Keep all cases on track - Smokeball’s cloud-based system organizes every detail of every matter, including documents, emails, contacts and calendar events. Bill the way that works for the firm - Build and send custom invoices, and collect online payments with ease. Whether working on fixed-fee, hourly, contingency, LEDES or a mix. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 358 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Smokeball - **Location**: Chicago, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Smokeball offers different solutions depending on your needs, from cloud-based billing to complete firm management. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Automatic Backup - Bank Reconciliation - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - Built-in Accounting - CRM Software - Calendar Management - Case Management Software - Case Notes ## Integrations (23 total) - 8am LawPay - Campaign Monitor by Marigold - Case Status - DecisionVault - Docusign - Family Law Software - Google Calendar - Hona - HubSpot CRM - InfoTrack - Intaker - Kenect - LawToolBox - Lawmatics - Microsoft Outlook ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software) ## Related Categories - [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.ca/directory/124/legal-case-management/software) - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) - [Legal Document Management Software](https://www.getapp.ca/directory/763/legal-document-management/software) - [Legal Billing Software](https://www.getapp.ca/directory/121/legal-billing/software) ## Alternatives 1. [Clio](https://www.getapp.ca/software/91415/clio) — 4.7/5 (1726 reviews) 2. [LEAP](https://www.getapp.ca/software/104595/leap) — 4.3/5 (541 reviews) 3. [8am MyCase](https://www.getapp.ca/software/91266/mycase) — 4.6/5 (790 reviews) 4. [CARET Legal](https://www.getapp.ca/software/104029/caret-legal) — 4.5/5 (155 reviews) 5. [Litify](https://www.getapp.ca/software/120287/litify) — 4.4/5 (138 reviews) ## Reviews ### "SmallLaw Review" — 5.0/5 > **Furqan** | *November 29, 2020* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: 1. Smokeball is an "everything" platform. We realized we were only using the other softwares for billing/invoicing, but found little use for them otherwise. Smokeball, on the other hand, is much more versatile. We track our to-dos there, create workflows, assign tasks/projects to others at the firm (it avoids the back-and-forth internal emails), share our draft documents with client through a secure portal, and much more\! 2. If you are a real estate transactions law firm (as we are), Smokeball is the only platform specifically designed for that practice area. We love that it automatically calendars deadlines, has templates built in, and otherwise automates much of the closing process for us (and avoids costly mistakes such as missing a deadline). > > **Cons**: 1. Cost (yup, it's one of the more expensive options you'll find out there). But when evaluating options, the thought process should be whether you will save some time by implementing the features of the software. And if so, a few extra bucks monthly is well worth it. 2. A little glitchy at times. We sometimes would create an invoice but would not be able to load it or send to a client until the next day. I have no idea why this happens, though it hasnt been a big issue for us. 3. Requires you to invest a lot of time to set up to automate your documents and learn how to modify them as you go. But, again, it is time well spent. > > Overall, an excellent software and definitely worth considering for your law firm, especially if you handle real estate transactions. ----- ### "Smokeball is great for us" — 4.0/5 > **Jordan** | *November 25, 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: I find it a little strange that I never see Smokeball included in lists of common legal case management platforms. Because I’ve worked with several case management platforms, and I have yet to see one that is even remotely as robust as Smokeball. Smokeball is a full document management and document Storage platform as well as a case management platform, so it is able to do a lot more quickly than otherwise would be the case. For instance, the integration with Outlook is great. Tagging an email with a specific matter is so much easier and quicker than it was in Clio. Although I still don’t think you can tag multiple emails with the same matter as a bulk function. That’s something that under certain circumstances would be extremely helpful. The timekeeping function alone is probably worth the cost if you need timekeeping in your practice. Obviously, this would not be the case if timekeeping was not important, but when it is, it’s amazing because it captures so much more than you would capture yourself if you were doing it by yourself. And it saves a ton of time. It also provides a much more reliable result than reconstructing something after the fact. I think the internal communication portal is extremely useful and easy to use. We use that all day all the time. The task function is good as well, in the integration with the Outlook calendar is great. Overall I don't know of a platform as robust as SB, even though there are always improvements they could make, just like any platform. Jordan Marsh > > **Cons**: We have a separate Smokeball folder on our Dropbox where we put Smokeball documents that have to be downloaded from another source before they can be imported to Smokeball. Smokeball has improved this issue by creating a PDF to Smokeball option from print menus from anything you can print. But there are still other things, like scanning software that do not go straight into Smokeball. You have to save it on your computer or in Dropbox and then import it into Smokeball. Not a huge deal, but one more step. There is a way to file documents online using Court systems like PACER and Odyssey directly from Smokeball. However, if you have exhibits to those documents, you will have to do that separately. If you are using a particular function of a Smokeball matter, you cannot use another function in that matter at the same time. For instance, if you are inputting information on the names and addresses of defense counsel in a matter, you cannot open up another window for that same matter and look for an email or a letter from that counsel to obtain that information. You have to stop what you’re doing with inputting the data, close that window, and then open up another window in that matter to get the information and then reopen the first window to input the info. Very bulky. Because SB documents are generally stored in the cloud, you can't open a large file like a video immediately. The file has to download from the cloud before it opens, and that can take some time, depending on the size of the file. And while that’s happening, you can’t open up any other files in that matter. In fact, I think you may not be able to open anything else in Smokeball while waiting for a file to download. And if you get anxious, and start opening up multiple large files, it can take forever to get anything done. You would then have to cancel those downloads before you do anything else. So large files like videos you can keep on Smokeball but if you need them immediately, you should also have them stored on your hard drive so you can open them up immediately. Another quibble I have is that the memo function and Smokeball is extremely clunky. Clio’s memo function was much better and cleaner and easier to use. Finally, there's no way to collaborate with another firm that has Smokeball unless both firms have the same license. > > A super-robust program that works well for us, though it can use improvement in some areas. ----- ### "Disingenuous Company. Dead End Product. Stay Away" — 2.0/5 > **Alex** | *December 30, 2022* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: The software has a point of view. Its ideal user is a middle-aged tech-phobic lawyer that needs most decisions made for him.For that reason, the software makes a lot of choices for you. And mostly they are fine choices if you want a desktop-based app and a forms-heavy practice.They oversell their integration with MS Word and Outlook. Their custom add-ins are slow to load and unimpressive.If you truly want to play in the MS Dataverse, which I think is a smart long-term play, then use a product that integrates with Sharepoint and Teams. Also, the app is a POS. > > **Cons**: This software is a technical dead end. They will never have an open API and integrate with the web. But if you ask for it, they "will submit a feature request" despite the fact they actually have an API that developers can use.They will not help you export your data. They provide you with your files in an unstructured mess of separate .csv files and client folders.They answer the customer service number 1 out of 5 calls. They shuttle you to email, where the support doesn't read the emails you send.Their document automation team screwed up my documents. I sent templates in Georgia 11 and got back documents with a mixture of Times New Roman 12 and Georgia. I sent over documents with tables for signature blocks and got back documents where the signature block was done with an underline and space bar. > > I said I wanted API access. They said, "what's an API?" I sent them a link to their website showing where they provide API access to developers. They refused. This became an issue because they will not provide your client and matter data in a useful format. It's a lawyer-run company. The support staff is legalistic and misleading. I would not do business with them again. I don't think "they'll make it right" if you have an issue. I know I sound like a crank. But I feel pretty badly treated by them and in 2023 the lack of an open API is insane. Now that I have my data out of their system, I am no longer hostage to their garbage. If I had read a review like this during my evaluation, I hope that I would have hesitated and made a different choice. ----- ### "Great for RE lawyers" — 5.0/5 > **Lauren** | *November 25, 2024* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Simply put, this is the best legal software out there for real estate attorney. It tracks all my deadlines, fees, billing, drafts closing statements, etc. Smokeball makes it easier for myself and staff to stay on top of our files and communicate with our clients. Their new intake forms have also been a game changer for our estate planning practice. It is pricey software but for our firm it is worth every penny\! > > **Cons**: The Cost. They constantly raise the cost of the product every year and now it is getting excessively expensive. > > Simply put, this is the best legal software out there for real estate attorney. It tracks all my deadlines, fees, billing, drafts closing statements, etc. Smokeball makes it easier for myself and staff to stay on top of our files and communicate with our clients. Their new intake forms have also been a game changer for our estate planning practice. It is pricey software but for our firm it is worth every penny\! ----- ### "Perfect for Personal Injury" — 5.0/5 > **Jason** | *November 21, 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Smokeball meets Whiting Injury Law's needs perfectly. We are a personal injury law firm and the Smokeball platform lends itself beautifully to that practice area. Moreover, the Smokeball team works hard to implement meaningful changes to the platform unique to the firm's needs. Cannot recommend it enough\! > > **Cons**: Can't think of anything negative to say. Anytime I felt that Smokeball did not provide what I wanted, they added it for me. So, no complaints. > > Excellent experience overall. The people care about what they do and are always striving to make a better product. ----- Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/104317/smokeball?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104317/smokeball) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data