--- description: Detailed reviews on Smokeball based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Smokeball with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smokeball Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/120/law-practice-management/software) > [Smokeball](/software/104317/smokeball) # Smokeball Canonical: https://www.getapp.ca/software/104317/smokeball Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/104317/smokeball?page=2) > Smokeball is a cloud-based practice productivity software designed to help users manage small law firms with email, document, calendar and task management functionality, plus time tracking and billing technology. With native mobile apps for iOS and Android, Smokeball affords users the flexibility to access and manage practice information anytime, anywhere. > > Verdict: Rated **4.8/5** by 358 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Smokeball Automatically capture every billable minute - Smokeball tracks all the time spent working in case management software, and Microsoft Word and Outlook. Find and create documents - Pull from Smokeball’s library of multiple automated forms, then populate matter details. Keep all cases on track - Smokeball’s cloud-based system organizes every detail of every matter, including documents, emails, contacts and calendar events. Bill the way that works for the firm - Build and send custom invoices, and collect online payments with ease. Whether working on fixed-fee, hourly, contingency, LEDES or a mix. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 358 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Smokeball - **Location**: Chicago, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Smokeball offers different solutions depending on your needs, from cloud-based billing to complete firm management. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Automatic Backup - Bank Reconciliation - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - Built-in Accounting - CRM Software - Calendar Management - Case Management Software - Case Notes ## Integrations (23 total) - 8am LawPay - Campaign Monitor by Marigold - Case Status - DecisionVault - Docusign - Family Law Software - Google Calendar - Hona - HubSpot CRM - InfoTrack - Intaker - Kenect - LawToolBox - Lawmatics - Microsoft Outlook ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software) ## Related Categories - [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.ca/directory/124/legal-case-management/software) - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) - [Legal Document Management Software](https://www.getapp.ca/directory/763/legal-document-management/software) - [Legal Billing Software](https://www.getapp.ca/directory/121/legal-billing/software) ## Alternatives 1. [Clio](https://www.getapp.ca/software/91415/clio) — 4.7/5 (1738 reviews) 2. [PracticePanther Legal Software](https://www.getapp.ca/software/91778/practicepanther-legal-software) — 4.7/5 (528 reviews) 3. [LEAP](https://www.getapp.ca/software/104595/leap) — 4.3/5 (545 reviews) 4. [8am MyCase](https://www.getapp.ca/software/91266/mycase) — 4.6/5 (806 reviews) 5. [CARET Legal](https://www.getapp.ca/software/104029/caret-legal) — 4.4/5 (158 reviews) ## Reviews ### "Highly recommend" — 5.0/5 > **Amanda** | *May 29, 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: I've been using Smokeball for a couple years now, at my previous law firm and now my current. The system is super easy to use and I even recommended it to my current firm as they were searching for a new system. Would highly recommend. > > **Cons**: I can't think of anything I dislike about Smokeball. The setup and use of the system has been easy and super helpful in cleaning up our previous system. ----- ### "Perfect for Personal Injury" — 5.0/5 > **Jason** | *November 21, 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Smokeball meets Whiting Injury Law's needs perfectly. We are a personal injury law firm and the Smokeball platform lends itself beautifully to that practice area. Moreover, the Smokeball team works hard to implement meaningful changes to the platform unique to the firm's needs. Cannot recommend it enough\! > > **Cons**: Can't think of anything negative to say. Anytime I felt that Smokeball did not provide what I wanted, they added it for me. So, no complaints. > > Excellent experience overall. The people care about what they do and are always striving to make a better product. ----- ### "Disingenuous Company. Dead End Product. Stay Away" — 2.0/5 > **Alex** | *December 30, 2022* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: The software has a point of view. Its ideal user is a middle-aged tech-phobic lawyer that needs most decisions made for him.For that reason, the software makes a lot of choices for you. And mostly they are fine choices if you want a desktop-based app and a forms-heavy practice.They oversell their integration with MS Word and Outlook. Their custom add-ins are slow to load and unimpressive.If you truly want to play in the MS Dataverse, which I think is a smart long-term play, then use a product that integrates with Sharepoint and Teams. Also, the app is a POS. > > **Cons**: This software is a technical dead end. They will never have an open API and integrate with the web. But if you ask for it, they "will submit a feature request" despite the fact they actually have an API that developers can use.They will not help you export your data. They provide you with your files in an unstructured mess of separate .csv files and client folders.They answer the customer service number 1 out of 5 calls. They shuttle you to email, where the support doesn't read the emails you send.Their document automation team screwed up my documents. I sent templates in Georgia 11 and got back documents with a mixture of Times New Roman 12 and Georgia. I sent over documents with tables for signature blocks and got back documents where the signature block was done with an underline and space bar. > > I said I wanted API access. They said, "what's an API?" I sent them a link to their website showing where they provide API access to developers. They refused. This became an issue because they will not provide your client and matter data in a useful format. It's a lawyer-run company. The support staff is legalistic and misleading. I would not do business with them again. I don't think "they'll make it right" if you have an issue. I know I sound like a crank. But I feel pretty badly treated by them and in 2023 the lack of an open API is insane. Now that I have my data out of their system, I am no longer hostage to their garbage. If I had read a review like this during my evaluation, I hope that I would have hesitated and made a different choice. ----- ### "Smokeball Review - KLS" — 5.0/5 > **Jeffrey** | *May 29, 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Smokeball is an excellent file sharing platform. We have been using Smokeball for about eight years. As our firm has grown, Smokeball has become more and more important in the management of our files. It allows our paralegals and attorneys to have constant access to every file we have open. This is extremely helpful when attorneys are in Court or a deposition and need to find a document immediately. Just as important, we have eliminated storage needs for old paper files since we are able to purge our files when a case is closed. All our old files are always available digitally through our smokeball software. > > **Cons**: The only issue we have experienced with Smokeball is the billing software. When we first started using Smokeball the billing software left much to be desired. We moved from software that was dedicated to billing. I think Smokeball's billing system has improved significantly since then. Every so often we still hit a glitch with the billing software, but the Smokeball technicians can usually resolve the issue in short order. > > We are pleased with the software and intend to continue to rely on it for our file sharing, data storage, and billing needs. ----- ### "Smokeball Review from Long-time User" — 5.0/5 > **Patrick** | *May 28, 2025* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: UX, integration with Outlook is great, formatting documents from word, .jpeg, etc. to .pdf is invaluable. Calendar is slick and easy to use. Tech support has been quick and competent. > > **Cons**: cannot search by keyword as easily as before. used to be able to type "smith rodeo" to search for Smith sale on Rodeo Blvd. like it used to be. That is my biggest complaint. Also, small detail, the emails do not sort by date sent or received in the emails tab automatically. It does not allow me to "lock" that in as default like it does in the matter tab. > > Smokeball is probably the best filing system I have ever interacted with. I have a former co-worker who continues to rave about Smokeball's ease of use and functions. ----- Page: 1 / 16\ Next: [Next page](https://www.getapp.ca/software/104317/smokeball?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104317/smokeball) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data