About Rentec Direct

Rentec Direct is a web-based property management software for landlords, property managers and associations to help them manage properties. It offers users a complete property and general ledger accounting that helps in maintaining the bank, property and tenant records.

The solution offers a professional website wherein the users can publish the property vacancies along with pictures, property details and prices. The solution also lets users publish vacancies to Craigslist and other popular rental property websites. The online file management allows users to upload and share images, lease and other documents.

The tenant screening feature helps users to check criminal, financial and eviction reports of new tenants. The solution has an automatic ACH feature which largely helps associations to simplify the rent payments by eChecks or credit card.

The software gives users an unlimited access to US-based client support to help users easily resolve the software related issues. Rentec Direct focusses on data security and ensures two-factor authentication and other measures to ensure that user data remains safe.

Rentec provides its services to around 12,000 clients globally. The software is available for deployment on Windows and Mac operating systems as well as mobile devices.

Pricing starting from:

US$35.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Rentec Direct

  • Rentec Direct provides a complete bank, property and tenant accounting for owners, property managers and associations to manage their records in a simplified and accurate way.

  • The software has a complete general ledger accounting functionality that helps clients track income and expenses.

  • It offers advanced tenant screening features within the platform to provide clients with credit, criminal, and eviction history reports to ensure a good tenant.

  • The software provides each clien with a personal property management website that allows users to publish their listings online and also track tenant leads.

  • Rentec Direct offers clients the option to collect tenant rent payments online via eCheck (ACH) or credit/debit card, and gives property managers the option to pay owners via automated ACH payments.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$35.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Rentec Direct Software - The Properties Page gives you detailed information for each property and unit. You can manage property profiles that will be used for the rental listing if the property ever becomes vacant. You will also see the current rent payment status.
    Rentec Direct Software - The Summary Page greets you right when you log into the software and displays the  current occancy rate, your income and exenses, notifications, upcoming lease expirations, and past due notices. You'll also find news and system update announcements.
    Rentec Direct Software - Robust marketing features in your software provide you with a free property management website to list your vacant properties, collect rental applications, and complete the tenant screening process.
    Rentec Direct Software - Rentec provides payment processing options for landlords and property managers to collect rent online, collect rental application fees, and pay owners via ACH. These payment options are included at no added cost.
    Rentec Direct Software - The Tenants Page in your Rentec Direct program gives you detailed tenant profiles of all your renters, including photoes, and their coresponding property. See current payments and upcoming lease expirations.
    Rentec Direct Software - Rentec Direct provides complete accounting features for property managers and landlords; here's a look at the general accounting ledge which can be synced with your actual bank account for transaction matching and reconciliation.
    Rentec Direct Software - Tenants can easily set up online payments in the mobile friendly Tenant Portal via eCheck and credit/debit card. Renters have the options to schedule one-time rent payments or recurring monthly payments.
    View 10 more
    Rentec Direct video
    Rentec Direct video
    Rentec Direct video
    Rentec Direct Software - The Properties Page gives you detailed information for each property and unit. You can manage property profiles that will be used for the rental listing if the property ever becomes vacant. You will also see the current rent payment status.
    Rentec Direct Software - The Summary Page greets you right when you log into the software and displays the  current occancy rate, your income and exenses, notifications, upcoming lease expirations, and past due notices. You'll also find news and system update announcements.
    Rentec Direct Software - Robust marketing features in your software provide you with a free property management website to list your vacant properties, collect rental applications, and complete the tenant screening process.
    Rentec Direct Software - Rentec provides payment processing options for landlords and property managers to collect rent online, collect rental application fees, and pay owners via ACH. These payment options are included at no added cost.
    Rentec Direct Software - The Tenants Page in your Rentec Direct program gives you detailed tenant profiles of all your renters, including photoes, and their coresponding property. See current payments and upcoming lease expirations.
    Rentec Direct Software - Rentec Direct provides complete accounting features for property managers and landlords; here's a look at the general accounting ledge which can be synced with your actual bank account for transaction matching and reconciliation.
    Rentec Direct Software - Tenants can easily set up online payments in the mobile friendly Tenant Portal via eCheck and credit/debit card. Renters have the options to schedule one-time rent payments or recurring monthly payments.

    Features

    Total features of Rentec Direct: 75

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Accounting Software
    • Activity Dashboard
    • Alerts/Notifications
    • Application Management
    • Audit Management
    • Audit Trail
    • Background Screening
    • Bank Reconciliation
    • Billing & Invoicing
    • Client Portal
    • Commercial Leases
    • Commercial Property Management Software
    • Contact Database
    • Contact Management Software
    • Credit Card Processing
    • Credit Check
    • Customer Database
    • Customizable Branding
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Management Software
    • Document Storage
    • Electronic Payments
    • Email Templates
    • Expense Tracking
    • File Management
    • Financial Management Software
    • Financial Reporting Software
    • General Ledger
    • Inspection Management
    • Insurance Management
    • Invoice Management
    • Late Fee Calculation
    • Lead Management Software
    • Lease Management Software
    • Lease Origination
    • Lease Tracking
    • Maintenance Management Software
    • Member Database
    • Mobile Access
    • Online Payments
    • Owner Portal
    • Payment Processing Software
    • Portfolio Management
    • Property Database
    • Real Time Notifications
    • Real Time Reporting
    • Recurring/Subscription Billing
    • Reminders
    • Rent Tracking
    • Rental Property Management Software
    • Reporting & Statistics
    • Residential Leases
    • Residential Properties
    • Retail Leases
    • SMS Messaging
    • Self Service Portal
    • Summary Reports
    • Tax Management Software
    • Template Management
    • Tenant Portal
    • Tenant Tracking
    • Third Party Integrations
    • Transaction History
    • Transaction Monitoring
    • User Management
    • Vacancy Management
    • Vendor Management Software
    • Website Management
    • Work Order Management

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    Reviews

    Overall rating

    4.6 /5
    (179)
    Value for Money
    4.7/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.7/5

    Already have Rentec Direct?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 179
    Dixie
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Amazing Solution!

    Reviewed on 2019-12-12

    Overall Rentec increases the profitability of my company immensely. It allows me to automate and...

    Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy. Their support team is very responsive and always happy to help walk me through any questions I may have on an entry I've made.

    Pros

    Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements. I also am impressed with their customer service. They are always very prompt and helpful.

    Cons

    I wish they offered a mobile app for property managers.

    Response from Rentec Direct

    Thank you for the glowing review, Carlotti! We love hearing from clients about how they enjoy their tools. I'll be sure to share your love with your Client Success team. :)

    Wishing you a successful & happy New Year!

    Michael
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Come for the website capabilities, stay for the value

    Reviewed on 2019-04-26

    Pros

    I switched to this software from another, $10/month cheaper software. Rentec's software is really easy to use. You don't need accounting or business knowledge to operate this software. It is really easy to use. I switched to Rentec so I could have my listings automatically populate on my website (tired of manually entering them on website by Wix). Tenants can also apply electronically from website, and log in to view their tenant or owners portal. The features for the tenants are quite nice, and make my company look professional and modern. The accounting features are great, and paying property owners is a breeze. I had little accounting knowledge when I migrated to this property, and everything makes sense. The auto syndication features are amazing, straight to Zillow and its affiliates overnight.

    Cons

    I have to be honest, I'm complaining about a free feature, but my least favorite part of the software is the website in which I migrated to Rentec for. If I try to edit my website and add items that are not on the template, my website has major HTML coding issues and will not publish properly. The visual appearance of my website thru Rentec is subpar considering what I had before. That said, I could not get the functionality I needed from my old website, and I will sacrifice appearance for functionality. I actually learned HTML coding so I could add a contact us field on my website, but I couldn't save the website with HTML coding.

    Another item I dislike, although it's more a feature I don't use as opposed to an issue with Rentec, is there are so many redundancies when it comes to the tenant. I plug in their email and name, and that should be all for my purposes. But I have to manually go in and authorize them to receive emails from me. And then authorize them access to the tenants portal. And authorize them to make partial payments, and so on.

    Response from Rentec Direct

    Thank you, Michael, for your feedback. I'm happy to hear that the majority of your experience with Rentec has been so positive. We're happy you're with us!

    Adjusting source code on the free website template can throw things for a loop if one character is off, so we typically recommend only website designers adjust it. I would love to see what we can do to assist you with what you're hoping to accomplish on your template. Look for my email! :) If you do opt for a privately hosted website with more flexibility, we offer integration tools for your listings and portals.

    We look forward to working with you and please reach out if you need our help.

    Shana A.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Can't recommend this to everyone.

    Reviewed on 2020-05-07

    Honestly, I would switch to another company if I could, but I have too much data in, and am too...

    Honestly, I would switch to another company if I could, but I have too much data in, and am too busy to go through a transfer now, and all of the hassles that would entail. I think Rentec may be a good option if you have only a few units, and very simple accounting, and are looking for a budget product, or have some familiarity with accounting and property management software, so you really don't need the support.

    Pros

    So it is very affordable, and some of the software is pretty simple to set up. They are continuing to add support articles and more functionality.

    Cons

    Functionality, especially in the accounting area is limited. No ability to select "classes". You have to find work arounds for things that you shouldn't have to. The support team is of little support. I have email chains with OVER 15 EMAILS AND THE QUESTION STILL HAS NOT BEEN ANSWERED. It is difficult to reach anyone when you call most times, so you are relegated to chat/email, and often my main question or issue is NEVER actually answered. I still have issues from my first month, and I am now in month six, that are unanswered. Many of the things I have learned, were from hours of trial and error. If they are not going to have a free support option that is actually helpful, then they at least need to offer a paid option. There is also a big gap in the merchant processing area. Their processor, Forte, often sends you back to Rentec, and Rentec sends you back to Forte, and the pricing of the merchant options is not clear or transparent until you get your bill.

    Alternatives Considered

    AppFolio Property Manager

    Reasons for Switching to Rentec Direct

    Price

    Response from Rentec Direct

    We're sorry to hear you got off on a bad foot and your experience has been so different than other client feedback we hear. I will reach out to you personally as I would love to help clear up any confusion.

    Mallory
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great value

    Reviewed on 2018-03-02

    Overall, this is a really great program. Cost is low, customer service is responsive, and there are...

    Overall, this is a really great program. Cost is low, customer service is responsive, and there are a lot of capabilities. So far, it seems they continue to add new features and improve, which is a great sign for future growth. I would definitely recommend them, and I'm happy so far.

    Pros

    Easy to set up and pretty easy to use. Most likely, the confusion sometimes has more to do with my accounting abilities than the software itself. Customer service is very quick to respond, which is great, although not the friendliest. They seem to work to continue improving, which is important. They recently added a co-renter option for portal access, which is fantastic, and I'm so happy they added that. We have only had the service a month or two, but so far, we are pleased.

    Cons

    Like I said, customer service is responsive and quick, but not the friendliest, but they get the job done & that's most important. I feel like there are some functionalities that I feel would be pretty standard, yet Rentec doesn't have the feature. For instance, you have to do a work around for multiple property owners, but it doesn't really help much. Reporting functionality is lacking. There are a good bit of reports, but some that should be standard are not available. I also do not like the way ACH is reported, because you have to do a little digging to find out if payments went through or just trust it's working. However, technology, as we know, does not always work properly, and I hate to just leave it to chance. Although, this is probably more of an issue with Forte, who processes the payments, than Rentec. However, Rentec did partner with this company, so it's basically lumped in together.

    Response from Janell

    Thank you, Mallory - excellent feedback. And we're grateful you're still a Rentec client! Due to your and other client feedback, we're excited to say we've just improved how ACH funding is reflected daily in your bank account. This change should make it much easier to know exactly which transactions process. With processing reports, and automated ACH fail notifications, you shouldn't have to leave anything to chance. And please know we'll continue to work hard to refine & enhance your tools.

    Jerrod
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Clearly software made for and by users!

    Reviewed on 2022-02-15

    Amazing. Simply amazing. Their customer support is the best. Took me 20min on the phone and I knew...

    Amazing. Simply amazing. Their customer support is the best. Took me 20min on the phone and I knew this was it. I’ve used many of the other “big names” in PM software. Good luck getting support from them. I have my guy who I schedule sessions with as needed, but their online chat people are just as good. Never have I heard “I don’t know how to do that, let me find out for you.” With other softwares that was the answer to every other question.

    Pros

    The software is very intuitive and has many features I wasn’t even looking for in software but couldn’t imagine living without now. I’m looming at you Mr “text from the system” feature! As far as the things I actually knew I needed, it had all of that at a price that was great. In fact, I run a property management company as well as my own rentals that must remain separate. I have two subscriptions to Rentec now, one for each!

    Cons

    while the website has a great mobile friendly option, it would be easier for my team and I if you had an app. The portal and owner apps are great, just get us a good managers app to complete the trifecta.

    Response from Rentec Direct

    Thanks for the kind words! Colton always raves about working with you. We are currently working on developing an app for the property management platform, so stay tuned for updates as our developers get closer to a finished product.

    Showing 5 reviews of 179 Read all reviews

    Rentec Direct FAQs

    Below are some frequently asked questions for Rentec Direct.

    Rentec Direct offers the following pricing plans:

    • Starting from: US$35.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Two subscription plans are available: Rentec Pro - $35/month Rentec PM - $40/month The pricing varies according to the number of units to manage. Discounted Premium Tenant Screening packages are available for in the platform for an ?additional cost.

    Rentec Direct has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Rentec Direct supports the following languages:

    English

    Rentec Direct supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Rentec Direct integrates with the following applications:

    Blue Moon Software, DocuSign, Forte, HelloSign, IntelliCorp, PayNearMe, Plaid, QuickBooks Online Advanced, The Closing Docs, Twilio, zInspector

    Rentec Direct offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

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