--- description: Detailed reviews on ServiceTitan based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ServiceTitan with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceTitan Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [HVAC Software](/directory/657/hvac/software) > [ServiceTitan](/software/104311/servicetitan) # ServiceTitan Canonical: https://www.getapp.ca/software/104311/servicetitan Page: 1 / 15\ Next: [Next page](https://www.getapp.ca/software/104311/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. > > Verdict: Rated **4.3/5** by 339 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ServiceTitan Technicians’ sales performance is automatically tracked, and leaderboards can be used to motivate improvements in performance. Phone call conversions can be monitored, and unbooked calls reviewed to recognize missed opportunities and to identify staff in need of training. Track ROI and revenue for each campaign, with the campaign that generated each call automatically identified without needing to ask customers. Mobile app enables technicians to access their assigned jobs, view driving directions, update notes on service calls, generate invoices, process payments, and collect customer signatures. Set up executive workflows, schedule reports, and configure alerts for cancelled jobs or unbooked calls. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 339 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling Software - Audit Trail - Automated Scheduling - Availability Management - Bid Management - Billing & Invoicing - Budget Tracking - Budgeting/Forecasting - CAD Tools - CRM Software - Calendar Management - Calendar/Reminder System - Change Order Management - Checklists ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [HVAC Software](https://www.getapp.ca/directory/657/hvac/software) ## Related Categories - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) - [HVAC Software](https://www.getapp.ca/directory/657/hvac/software) - [Service Dispatch Software](https://www.getapp.ca/directory/520/service-dispatch/software) - [Work Order Software](https://www.getapp.ca/directory/705/work-order/software) - [Scheduling Software](https://www.getapp.ca/directory/233/scheduling/software) ## Alternatives 1. [FieldPulse](https://www.getapp.ca/software/105687/fieldpulse) — 4.6/5 (485 reviews) 2. [BuildOps](https://www.getapp.ca/software/131331/buildops) — 4.4/5 (177 reviews) 3. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1471 reviews) 4. [Service Fusion](https://www.getapp.ca/software/103289/service-fusion) — 4.3/5 (308 reviews) 5. [Housecall Pro](https://www.getapp.ca/software/101089/housecall-pro) — 4.7/5 (2743 reviews) ## Reviews ### "The all in 1 Software for the trades" — 5.0/5 > **Madison** | *October 27, 2023* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love the all in one software that ServiceTitan is. It combines so many features into one convenient location. I have always felt this way since the beginning. > > **Cons**: ServiceTitan is a wonderful software. And I don't have anything to say that could be a con at this time. Maybe that I wish more people were using the community feature\! > > Overall ServiceTitan is the best. I am a huge advocate for the ServiceTitan software. I only want to see it grow even more than it already has. They are constantly improving the software\! ----- ### "ServiceTitan Support are the rock stars of the software" — 5.0/5 > **Mike** | *March 2, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: ServiceTitan let us consolidate software, and their ongoing support is fantastic the onboarding and continuing support has made this switch much different than others. > > **Cons**: Price, and somewhat restrictive when it comes to reports. We would also like a more intuitive user experience in certain areas of the software. > > Overall we have had a positive experience with ST. We are approaching year 3 and are sticking here. ----- ### "Pick another software" — 1.0/5 > **Connie** | *February 5, 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Dispatch only. This question requires 100 minimum strokes to answer. Service Titan does not have enough things I loke most so here are two sentences to answer this question. > > **Cons**: Administrative nightmare. Does not work well with Quickbooks, takes ten times longer to process checks and invoices. Tech support is a joke and waste of time. Program is extremely expensive. On integration, vendors did not import and tax exempt did not import. Had a slight price increase in labor and the old price kept posting. Request for support was always "I'm not sure so I will escalate this ticket" and then silence. Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter\! I would use Quickbooks to create the invoice and receive the payment. I can't imagine if your company is using Service Titan for financials. I have had batched invoices ready to export to Quickbooks drop off the page. Credit on accounts have locked up and I had to get tech support to fix it. Worst software I have ever used\! > > I now only email support with issues. My job requires 10 times the hours to complete normal administrative task. ----- ### "Good experience with ServiceTitan as a product, great experience with our CSM, \[sensitive content hidden\]s\!" — 5.0/5 > **Libby** | *May 18, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: My CSM \[sensitive content hidden\] for sure\! He is super knowledgeable without being pushy, and if he doesn't know the answer to a question, he will find an answer\! He is by far the best CSM that has had our account since we've been with ServiceTitan. > > **Cons**: Lots of updates that can leave our small crew behind sometimes. Totally understand ST is trying to constantly improve, but sometimes it catches our guys in the field off guard. > > Good experience with ServiceTitan as a product, great experience with our CSM, \[sensitive content hidden\]\! Minimal issues so far with updates, pesky Pro product contracts at times. ----- ### "Kima with Service Titan" — 5.0/5 > **James** | *March 4, 2026* | Construction | Recommendation rating: 3.0/10 > > **Pros**: My Customer Support experience with my CSM Kima has been fantastic. Service Titan is worth every dollar, its reporting has real value. My schedule is clean, the invoices and estimates keep the workflow smooth. > > **Cons**: It’s a lot. To be able to get the best bang for your buck, you need to be willing to commit the time needed to take advantage of all it has to offer, and I struggle with that at times. > > It was, and still is, a lot. I know there’s a lot more for me to take advantage of, but I’m already happy with just the layers I’ve peeled back. ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.ca/software/104311/servicetitan?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104311/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data