--- description: Detailed reviews on MasterControl Quality Excellence based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare MasterControl Quality Excellence with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MasterControl Quality Excellence Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [MasterControl Quality Excellence](/software/104305/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.getapp.ca/software/104305/mastercontrol Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/104305/mastercontrol?page=2) > MasterControl is a quality management software (QMS) solution widely used in the life sciences industry, supporting compliance and efficiency for companies of all sizes. The platform provides integrated tools for managing audits, training, documents, and quality events, enhanced by data analytics and artificial intelligence (AI) capabilities. It is designed to help organizations streamline decision-making, accelerate product development, and maintain regulatory compliance. > > Verdict: Rated **4.5/5** by 535 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MasterControl Quality Excellence Automates the document creation and approval process, including routing, scheduling, escalation, tracking, follow-up, review, and approval. Centralizes all quality processes and documentation in a single, connected system. Ensures audit readiness, enabling organizations to pass audits or inspections at any time. Streamlines compliance processes, allowing employees to focus on innovation. Stores all documents in a centralized, searchable repository with automated version control. Automates training management, reducing the need for manual tracking and follow-up communication. Connects quality event processes to ensure tasks are tracked and completed without omissions. Provides full access to quality data, enabling faster and more informed decision-making. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 535 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$25,000.00 - **Pricing model**: Other - **Pricing Details**: Contact MasterControl for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Automated Scheduling - Bills of Material - Business Process Control - Change Management Software - Collaboration Tools - Commenting/Notes - Communications Management - Complaint Management Software - Compliance Management - Compliance Tracking ## Integrations (3 total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Quality Management Software](https://www.getapp.ca/directory/144/quality-management/software) ## Related Categories - [Quality Management Software](https://www.getapp.ca/directory/144/quality-management/software) - [Compliance Software](https://www.getapp.ca/directory/243/compliance/software) - [Risk Management Software](https://www.getapp.ca/directory/246/risk-management/software) - [Governance, Risk and Compliance (GRC) Software](https://www.getapp.ca/directory/251/governance-risk-compliance-grc/software) - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) ## Alternatives 1. [KAWAK](https://www.getapp.ca/software/2060913/kawak) — 4.6/5 (338 reviews) 2. [Isolocity](https://www.getapp.ca/software/124867/isolocity) — 4.6/5 (65 reviews) 3. [SafetyCulture](https://www.getapp.ca/software/102403/iauditor) — 4.6/5 (354 reviews) 4. [QT9 QMS](https://www.getapp.ca/software/105047/qt9-quality-management) — 4.8/5 (124 reviews) 5. [Qualio](https://www.getapp.ca/software/100136/qualio) — 4.5/5 (129 reviews) ## Reviews ### "Connected and Compliant eQMS" — 4.0/5 > **Sara** | *October 18, 2023* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: I love that all of MasterControl's modules are connected. Document management, training management, and Quality Event Management all talk to one another and help to streamline our processes. It's also very easy for basic users to learn. > > **Cons**: My biggest complaint has been the lack of flexibility in Quality Event workflows. This is being solved by the new Advanced QEM product, which I'm super excited about. > > I have been a MasterControl admin for over 8 years. From the start, it was apparent that MasterControl is super customer focused and wants their customer to succeed in implementation and beyond. Their support is much better than what I've experienced with other software vendors and they value feedback and suggestions from the customers. ----- ### "Mastercontrol QX" — 5.0/5 > **Michele** | *October 8, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation. > > **Cons**: While MasterControl offers strong capabilities, the learning curve can be steep and may require extra user training > > Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and simplify complex workflows. ----- ### "Overview Qx" — 3.0/5 > **Premlata** | *October 9, 2025* | Pharmaceuticals | Recommendation rating: 3.0/10 > > **Pros**: Configurable aspect of the application helps to scale it. It can be used for various different site/ business needs, Linking between the records control design between roles is easy to manage. > > **Cons**: User interface where we have to click and click to get to the main thing we are looking for. Risk module not publishing PDF to be shared with stakeholders, Audit module looks outdated where the similar products in the market have better interface. Reports generation is a tedious task even with Insights. > > I’m overall satisfied and looking forward as partners to continuously improve it for Fit for purpose now and future. ----- ### "Excellent eQMS\!" — 5.0/5 > **Nikolas** | *April 15, 2026* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents. > > **Cons**: The customer support options are not as clear when compared to other service providers in the same industry. > > Overall, I am very pleased with MasterControl Quality Excellence and its ability to effectively manage documents and retain compliance. ----- ### "MasterControl: good quality system" — 5.0/5 > **Myriam** | *October 8, 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: A good quality system englobing multiple subjets as good document management as well as training program. > > **Cons**: The implementation was a little bit long to ensure all end users were adequately trained. However, the customer support is perfect. > > Good overall experience in managing all quality events, documents and training. The system is easy to use for all users. ----- Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/104305/mastercontrol?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104305/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data