--- description: Detailed reviews on MasterControl Quality Excellence based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare MasterControl Quality Excellence with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MasterControl Quality Excellence Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [MasterControl Quality Excellence](/software/104305/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.getapp.ca/software/104305/mastercontrol Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/104305/mastercontrol?page=2) > MasterControl Quality Excellence (Qx) is the \#1 QMS in life sciences. Simplified with life sciences-specialized AI, it helps pharmaceutical, biotech, and medical device companies of every size manage documents, training, and quality events while complying with FDA, EMA, and ISO requirements. > > Verdict: Rated **4.5/5** by 540 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MasterControl Quality Excellence • Automates document creation and approval — including routing, scheduling, escalation, tracking, and review — with 21 CFR Part 11 and EU Annex 11 compliant e-signatures. • Centralizes documents, training, and quality events in one connected, closed-loop system built for FDA, EMA, and ISO compliance. • Keeps organizations audit-ready at all times with immutable, traceable records that eliminate after-the-fact evidence gathering. • Reduces computer system validation from months to minutes with patented Validation Excellence Tool (VxT) and Validation on Demand (VoD). • Automates training management, assigning tasks the moment a document changes and reducing manual tracking and follow-up. • Connects quality event processes end to end, so CAPAs, deviations, and audit findings are tracked and resolved without omissions. • Scales from single-site startups to global, multi-site enterprises across North America, Europe, and Asia-Pacific on one validated platform. • Gives quality, manufacturing, and executive stakeholders full access to real-time data for faster, more informed decision-making. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 540 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$25,000.00 - **Pricing model**: Other - **Pricing Details**: Flexible packaging from Quality Excellence Starter — pre-configured, pre-validated, and operational in 90 days for emerging life sciences companies — through Quality Excellence Complete for organizations needing full closed-loop quality management. Contact MasterControl for a package and pricing tailored to your organization's size and regulatory requirements. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Automated Scheduling - Bills of Material - Business Process Control - Change Management Software - Collaboration Tools - Commenting/Notes - Communications Management - Complaint Management Software - Compliance Management - Compliance Tracking ## Integrations (16 total) - ADP Workforce Now - Arena - ComplianceWire - Microsoft 365 - Microsoft SQL Server - NetSuite - PowerBI Portal - SAP BTP - Sage - Salesforce Platform - ServiceNow - SharePoint Integration - Snowflake - Tableau - UKG Pro ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Quality Management Software](https://www.getapp.ca/directory/144/quality-management/software) ## Related Categories - [Quality Management Software](https://www.getapp.ca/directory/144/quality-management/software) - [Compliance Software](https://www.getapp.ca/directory/243/compliance/software) - [Risk Management Software](https://www.getapp.ca/directory/246/risk-management/software) - [Governance, Risk and Compliance (GRC) Software](https://www.getapp.ca/directory/251/governance-risk-compliance-grc/software) - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) ## Alternatives 1. [KAWAK](https://www.getapp.ca/software/2060913/kawak) — 4.6/5 (346 reviews) 2. [Isolocity](https://www.getapp.ca/software/124867/isolocity) — 4.6/5 (67 reviews) 3. [Mitti (by SafetyCulture)](https://www.getapp.ca/software/102403/iauditor) — 4.6/5 (355 reviews) 4. [QT9 QMS](https://www.getapp.ca/software/105047/qt9-quality-management) — 4.8/5 (125 reviews) 5. [Qualio](https://www.getapp.ca/software/100136/quality-management-software) — 4.6/5 (138 reviews) ## Reviews ### "Good foundation and vision" — 4.0/5 > **Leon** | *May 21, 2026* | Pharmaceuticals | Recommendation rating: 7.0/10 > > **Pros**: The possibility to connect every type of quality related aspect, e. g. Deviations, CAPAs, but also Documents and Training > > **Cons**: The user experience. Most end-users are unsatisfied with their experience and handling the system. Also some bugs are frustrating > > Good product with an excellent vision. Quality-wise everything in the system goes hand-in-hand and is well thought through. ----- ### "Mastercontrol QX" — 5.0/5 > **Michele** | *October 8, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation. > > **Cons**: While MasterControl offers strong capabilities, the learning curve can be steep and may require extra user training > > Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and simplify complex workflows. ----- ### "Overview Qx" — 3.0/5 > **Premlata** | *October 9, 2025* | Pharmaceuticals | Recommendation rating: 3.0/10 > > **Pros**: Configurable aspect of the application helps to scale it. It can be used for various different site/ business needs, Linking between the records control design between roles is easy to manage. > > **Cons**: User interface where we have to click and click to get to the main thing we are looking for. Risk module not publishing PDF to be shared with stakeholders, Audit module looks outdated where the similar products in the market have better interface. Reports generation is a tedious task even with Insights. > > I’m overall satisfied and looking forward as partners to continuously improve it for Fit for purpose now and future. ----- ### "Building process in MasterControl in an efficient way" — 4.0/5 > **Carolina** | *July 6, 2026* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: These customizable workflows help us work independently while cutting down validation time and deliverables. > > **Cons**: The standard forms don’t fit our business requirements, so we need to tailor the workflows and fields. This will bring additional time to develop new processes. > > It’s been great to see how easily our sysadmin can build new forms and workflows. In addition to this, the validation process MasterControl offers ensures a lean approach. ----- ### "Mastercontrol admin" — 4.0/5 > **Karen** | *October 8, 2025* | Medical Devices | Recommendation rating: 7.0/10 > > **Pros**: One source of truth for documents. Great way to train all employees to the SOP‘s and work construction. > > **Cons**: The system is sometimes unstable. Some of the redundancy in the collaboration step could be reduced. > > The system is easy to use and easy to implement once you understand what is needed. The online documentation points you to where you need to go. ----- Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/104305/mastercontrol?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104305/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data