About MasterControl Quality Excellence
MasterControl is the #1 QMS in the life sciences with more life sciences customers than any other QMS provider. For over 30 years, we’ve helped companies of all sizes bring their life-changing products to market sooner. We provide connected audit, training, document, and quality event management with data analytics and artificial intelligence (AI) functionality to help you make decisions. And with our patented software validation tools, you can ensure compliance and take advantage of every new upgrade by completing your validation in matter of hours or minutes.
Having proper procedures is an integral part of maintaining compliance. With MasterControl, you control who has rights to create, edit, or view documents and built-in audit trails show you who made what changes when. As documents are updated, old versions are automatically archived and only the newest version is available. This ensures that employees are using the right procedures and work instructions. The QMS will automatically send out training tasks to employees you indicate need to be trained on the newest version of documents.
Training is also vital to compliance. You can set up recurring training to automatically be sent out at intervals and for reminders to be sent. A simple training matrix shows you quickly which employees have completed their training on which documents. During an inspection, you can easily locate employee training records to demonstrate compliance.
In MasterControl, you configure our solution to match your quality event processes. We have best practice forms that you can use or tweak, but you can also completely design your own. A user-friendly interface lets you change quality event workflows quickly and our patented Validation on Demand (VoD) functionality keeps you compliant. When you use our validation tools, software validation is faster than ever and can be completed in a matter of minutes.
Our QMS also provides analytics tools to help you connect and use all the data stored in MasterControl. MasterControl Insights lets you visually explore your data with dashboards and reports. We also have AI components in Insights to help you improve quality in your company.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of MasterControl Quality Excellence
Automates the document creation and approval process, including routing, scheduling, escalation, tracking, follow-up, review, and approval.
Connects all quality processes and documentation in a centralized location.
Puts you in an audit-ready state so you can pass an audit or inspection at any time.
Automates compliance to let your employees focus on innovation.
Stores all documents in a centralized, searchable location with automated version control.
Automates training so you spend less time tracking it and sending follow-up emails.
Connects all quality event processes and ensures nothing falls through the cracks.
Gives you complete access to your quality data so you can make better decisions faster.
Includes patented validation tools that cut initial validation to an average of 20 hours and change control for an upgrade to an average of 45 minutes.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of MasterControl Quality Excellence: 92
Alternatives
Ideagen Quality Management
Qualityze Suite
NextGen Office
Quickbase
Reviews
Already have MasterControl Quality Excellence?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
MasterControl Quality Management system
Reviewed on 2020-01-21
MasterControl has allowed us to replace book shelves of policy binders, file cabinets of employee...
MasterControl has allowed us to replace book shelves of policy binders, file cabinets of employee training and competency forms. Staff can all access the same document at the same time instead of waiting for the binder to be free. Regulatory requirements are easy to track within the system.
Pros
This system is flexible enough for a any regulated industry. It includes a document management module, employee training module, Quality module that included Deviations, CAPA, Change Control, non-Conformance; Quality, risk management, etc.
Cons
The suite of modules has not been certified as HIPAA compliant, except for the Documents module. Full HIPAA compliance is on their timeline for 3rd quarter 2020.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
MasterControl Quality Excellence
Reviewed on 2023-10-18
Overall, my experience with MasterControl has been very positive. From the product to the overwhelmi...
Overall, my experience with MasterControl has been very positive. From the product to the overwhelming customer support, if we don't have what we need it is probably because we don't understand or know about all the capabilities or haven't implemented a module yet.
Pros
We currently use docs and training and having all of that automated has been super helpful. Tracking metrics around training and docs has been much easier with data that can be downloaded at any time. Time spent chasing down training has been significantly reduced and has made the quality team more effective overall.
Cons
With the modules we currently use, I wish classes worked a little better. They are a bit difficult to set up and don't seem to integrate well with employee calendars, so extra invites are sent outside of MasterControl.
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Review of QEM Forms
Reviewed on 2023-10-17
Pros
It allows users to access one central site for document, training, deviations and CAPAs.
Cons
It is hard to customize the forms for global clients. The forms are not very flexible to make changes.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Qx is beginning to revolutionize our QMS
Reviewed on 2023-09-06
Pros
Document control, change control, and review workflows are among the biggest challenges facing our organization. MasterControl provides the means to apply industry best-practices, and excellent control and compliance, with intuitive, out-of-the box solutions. MasterControl Qx also integrates with MasterControl's Mx (Manufacturing Execution) system, a critical reason we chose it.
Cons
Onboarding has been challenging. This is not a flaw in MasterControl, but rather a feature: Connections, workflows, training, responsibilities, review cycles ... all have to be specified in detail. We didn't necessarily have all the information arranged in such a way as to make its entry into MasterControl 'easy'. However, once put together, the MasterControl system is far superior to its antecedent.
Alternatives Considered
Greenlight GuruReasons for Switching to MasterControl Quality Excellence
Integration with Mx was a huge factor. We want fewer integration requirements. Also, MasterControl really understands businesses like ours.
- Industry: Pharmaceuticals
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
MasterControl - Where Quality Changes Everything
Reviewed on 2020-05-14
Pros
We have been using the Audit, Process, Documents and Training modules and find the interconnection between the modules to be the most useful functionality that we did not see with our other systems. MasterControl is easy to use and in most cases is intuitive in terms of the workflows and visibility to end users. The MasterControl Support team have been one of the best I've worked with and they will work quickly and effectively to ensure any issues are resolved and applicable feedback given.
Cons
Analytics / Reporting has been one of our main pain points and although there are many reports across the system and modules which show individual elements etc, there are not many reports which contain a full data set of information needed especially in terms of Training or Process reports. We also have some wishes for future enhancements to the software and this is where the MasterControl User Voice forum comes in most handy where users can submit ideas for enhancements as well as vote on other use voices.
MasterControl Quality Excellence FAQs
Below are some frequently asked questions for MasterControl Quality Excellence.Q. What type of pricing plans does MasterControl Quality Excellence offer?
MasterControl Quality Excellence offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact MasterControl for detailed pricing information.
Q. Who are the typical users of MasterControl Quality Excellence?
MasterControl Quality Excellence has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MasterControl Quality Excellence support?
MasterControl Quality Excellence supports the following languages:
English
Q. Does MasterControl Quality Excellence support mobile devices?
MasterControl Quality Excellence supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MasterControl Quality Excellence integrate with?
MasterControl Quality Excellence integrates with the following applications:
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Q. What level of support does MasterControl Quality Excellence offer?
MasterControl Quality Excellence offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support
Related categories
See all software categories found for MasterControl Quality Excellence.
- Quality Management Software
- Compliance Software
- Risk Management Software
- Governance, Risk & Compliance (GRC) Software
- Document Management Software
- Enterprise Risk Management Software (ERM)
- Document Control Software
- Corrective and Preventive Action Software
- Document Version Control Software
- Complaint Management Software
- Product Lifecycle Management Software
- Manufacturing Execution System Software
