--- description: Detailed reviews on MasterControl Quality Excellence based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare MasterControl Quality Excellence with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MasterControl Quality Excellence Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [MasterControl Quality Excellence](/software/104305/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.getapp.ca/software/104305/mastercontrol Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/104305/mastercontrol?page=2) > MasterControl is a quality management software (QMS) solution widely used in the life sciences industry, supporting compliance and efficiency for companies of all sizes. The platform provides integrated tools for managing audits, training, documents, and quality events, enhanced by data analytics and artificial intelligence (AI) capabilities. It is designed to help organizations streamline decision-making, accelerate product development, and maintain regulatory compliance. > > Verdict: Rated **4.5/5** by 539 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MasterControl Quality Excellence Automates the document creation and approval process, including routing, scheduling, escalation, tracking, follow-up, review, and approval. Centralizes all quality processes and documentation in a single, connected system. Ensures audit readiness, enabling organizations to pass audits or inspections at any time. Streamlines compliance processes, allowing employees to focus on innovation. Stores all documents in a centralized, searchable repository with automated version control. Automates training management, reducing the need for manual tracking and follow-up communication. Connects quality event processes to ensure tasks are tracked and completed without omissions. Provides full access to quality data, enabling faster and more informed decision-making. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 539 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$25,000.00 - **Pricing model**: Other - **Pricing Details**: Contact MasterControl for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Automated Scheduling - Bills of Material - Business Process Control - Change Management Software - Collaboration Tools - Commenting/Notes - Communications Management - Complaint Management Software - Compliance Management - Compliance Tracking ## Integrations (3 total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Quality Management Software](https://www.getapp.ca/directory/144/quality-management/software) ## Related Categories - [Quality Management Software](https://www.getapp.ca/directory/144/quality-management/software) - [Compliance Software](https://www.getapp.ca/directory/243/compliance/software) - [Risk Management Software](https://www.getapp.ca/directory/246/risk-management/software) - [Governance, Risk and Compliance (GRC) Software](https://www.getapp.ca/directory/251/governance-risk-compliance-grc/software) - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) ## Alternatives 1. [KAWAK](https://www.getapp.ca/software/2060913/kawak) — 4.6/5 (343 reviews) 2. [Isolocity](https://www.getapp.ca/software/124867/isolocity) — 4.6/5 (66 reviews) 3. [Mitti (by SafetyCulture)](https://www.getapp.ca/software/102403/iauditor) — 4.6/5 (355 reviews) 4. [QT9 QMS](https://www.getapp.ca/software/105047/qt9-quality-management) — 4.8/5 (124 reviews) 5. [Dot Compliance](https://www.getapp.ca/software/130667/dot-compliance) — 4.4/5 (94 reviews) ## Reviews ### "Good foundation and vision" — 4.0/5 > **Leon** | *May 21, 2026* | Pharmaceuticals | Recommendation rating: 7.0/10 > > **Pros**: The possibility to connect every type of quality related aspect, e. g. Deviations, CAPAs, but also Documents and Training > > **Cons**: The user experience. Most end-users are unsatisfied with their experience and handling the system. Also some bugs are frustrating > > Good product with an excellent vision. Quality-wise everything in the system goes hand-in-hand and is well thought through. ----- ### "MasterControl: good quality system" — 5.0/5 > **Myriam** | *October 8, 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: A good quality system englobing multiple subjets as good document management as well as training program. > > **Cons**: The implementation was a little bit long to ensure all end users were adequately trained. However, the customer support is perfect. > > Good overall experience in managing all quality events, documents and training. The system is easy to use for all users. ----- ### "Overview Qx" — 3.0/5 > **Premlata** | *October 9, 2025* | Pharmaceuticals | Recommendation rating: 3.0/10 > > **Pros**: Configurable aspect of the application helps to scale it. It can be used for various different site/ business needs, Linking between the records control design between roles is easy to manage. > > **Cons**: User interface where we have to click and click to get to the main thing we are looking for. Risk module not publishing PDF to be shared with stakeholders, Audit module looks outdated where the similar products in the market have better interface. Reports generation is a tedious task even with Insights. > > I’m overall satisfied and looking forward as partners to continuously improve it for Fit for purpose now and future. ----- ### "Exciting Pipeline\!" — 5.0/5 > **Amanda** | *October 8, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The integrated document and training module makes changes easier to manage compared to manual processes or other systems that are not linked. > > **Cons**: The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.) you need to make business critical decisions on configuration that can have consequences. > > I love where I see MasterControl going with acquiring and developing best-in-class modules and platform. A lot of care and consideration has been put into the system and the pipeline to ensure MasterControl meets the changes and continuing demands of the healthcare industry. ----- ### "Qx Review Bruker" — 5.0/5 > **Mary** | *May 15, 2025* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: Document vaulting allows multiple sites to use the tool but not see eachothers trainnees, infocards, etc > > **Cons**: Finding or extracting reports. Insights doesnt have all the available j reports but j reports is clunky > > Very nice, we use Qx, Mx, and aqem. User acceptance has been high. There were some training issues in the beginning but now most users are quite good at using the tool and finding the information they need. ----- Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/104305/mastercontrol?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104305/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data