About FlexBooker

FlexBooker is an online booking system that empowers service providers or event organizers to accept appointment reservations through their own existing websites. Utilizing a booking widget that promises easy and quick website installation, or a customizable booking page hosted by FlexBooker for those without their own websites, customers can seamlessly sign up for appointments across all devices. Schedule management is handled via an intuitive color-coded calendar view, accessible 24/7 within the browser-based administrator dashboard. Plan any number of appointment types and times, such as multi-person workshops, or one-on-one sessions. Offer recurring bookings, packages, and promo codes, all editable in detail after being made available.

FlexBooker automates the process of offering online bookings and updates clients about any unforeseen schedule changes. Activate email and SMS reminders to deter no-shows, while allowing customers the opportunity to change or cancel appointments where necessary. The unique SMS-based automated wait list notifies those eagerly awaiting appointments when new spaces open up, enabling them to quickly claim the spot with a text response. With FlexBooker you'll have the ability to accept credit card payments, authorize credit cards to charge no-show fees, plus a range of additional client management tools for tracking key metrics. You can even leave it up to our platform to schedule your employees for you, with just the click of one button.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of FlexBooker

  • FlexBooker is fully customizable, featuring a built-in HTML editor for rebranding confirmation emails and booking forms to suit a range of business applications.
  • Schedule appointment sessions using a color-coded calendar view and make them instantly available for public booking via website widget or booking page.
  • Calendar integration with Google, Outlook, Office 365, Exchange, and iCal applications, syncing appointment data in your preferred way to suit existing workflow preferences.
  • Wait list options allow flexibility for clients to obtain appointments at the times they most desire, while assuring your schedule never has unwanted gaps.
  • Client Management features detail key metric reports, and integrated online payment processors accept credit card booking payments and optional no-show fees.
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, New Zealand, United States

    Supported Languages

    English

    Pricing starting from:

    US$39.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    FlexBooker Software - FlexBooker showing custom message editing on laptop device
    FlexBooker Software - FlexBooker showing easy scheduling features on iMac desktop
    FlexBooker Software - 3
    FlexBooker Software - Allow customers to place themselves on a waiting list and be notified if a space becomes available
    FlexBooker Software - FlexBooker's day schedule view
    View 6 more
    FlexBooker video FlexBooker Software - FlexBooker showing custom message editing on laptop device FlexBooker Software - FlexBooker showing easy scheduling features on iMac desktop FlexBooker Software - 3 FlexBooker Software - Allow customers to place themselves on a waiting list and be notified if a space becomes available FlexBooker Software - FlexBooker's day schedule view

    Features

    Total features of FlexBooker: 122

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Attendance Tracking Software
    • Attendee Tracking
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Booking Management
    • Booth Rental Management
    • Calendar Management
    • Calendar Sync
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Registration Software
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Contact Management Software
    • Contract/License Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Database Support
    • Electronic Payments
    • Email Alerts
    • Email Invitations & Reminders
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Employee Database
    • Employee Management
    • Employee Scheduling Software
    • Event Calendar
    • Event Management Software
    • Event Registration
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • For Restaurants
    • For Salons and Spas
    • Forms Management
    • Gift Card Management
    • Group Registration
    • Group Scheduling
    • HIPAA Compliant
    • Instructor Management
    • Loyalty Program
    • Member Management
    • Membership Management Software
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Payments
    • Online Registration
    • Onsite Registration
    • Patient Records Management
    • Payment Processing Software
    • Performance Metrics
    • Physician Management
    • Point of Sale (POS)
    • Prioritization
    • Ratings / Reviews
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Refund Management
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Resource Management Software
    • Resource Scheduling
    • Room Booking
    • SMS Messaging
    • SMS Reminders
    • Schedule Distribution
    • Scheduling Software
    • Secure Data Storage
    • Self Check-in/Check-out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Summary Reports
    • Surveys & Feedback
    • Task Scheduling
    • Third Party Integrations
    • Transaction History
    • Wait List Management
    • Waiting Time Tracking
    • Waitlist Status Tracking
    • Website Integration

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    Reviews

    Overall rating

    4.9 /5
    (35)
    Value for Money
    4.8/5
    Features
    4.5/5
    Ease of Use
    4.8/5
    Customer Support Software
    5.0/5

    Already have FlexBooker?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 35
    Aaminah B.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Just The Thing We Needed

    Reviewed on 2019-06-06

    Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked...

    Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

    Pros

    Customer support is phenomenal, easy to use.

    Cons

    I have no complaints. Flexbooker is great!

    Response from FlexBooker

    Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

    Katie L.
    Overall rating
    • Industry: Government Administration
    • Company size: 201-500 Employees
    • Used for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Finally - an appointment tool for businesses other than salons!

    Reviewed on 2021-05-18

    FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism...

    FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one).

    Pros

    - FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs.

    - CUSTOMIZATION: You can customize your calendar to coincide with your branding.

    - COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment.

    - COST: For the features, this is one of the most reasonably priced tools I've found.

    - CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it.

    Cons

    The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate.

    Reasons for Choosing FlexBooker

    Interviewer Assistant is a very nice tool, but it is ONLY for interviews. All of the nomenclature on that tool references "interviews" or "jobs". We wanted a tool that would allow us to customize the nomenclature to book any kind of appointment. We thought AppointmentPlus would be the solution. However, when we started using the tool, we realized their system has dramatic limitations. Their emails were not fully customizable by appointment type. Their system wouldn't reflect the correct duration of appointments. Setting up appointments that were not sequential was a painstaking, manual process. You could not link directly to a single appointment type - only to a global page showing all of your appointments. It just wasn't meant for what we needed. Not enough customization in any area of that tool.

    Switched From

    AppointmentPlus

    Reasons for Switching to FlexBooker

    Most of these products are specifically geared toward organizations that book one kind of appointment and need very little customization. We needed each appointment type to have its own customization options - from the schedule calendar itself to the emails that it generates. We needed really flexible appointment durations and time setup. We needed branding capability. The flexibility of FlexBooker went above what we were looking for and is going to be a great fit.
    Craig K.
    Overall rating
    • Industry: Internet
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best booking software I've seen

    Reviewed on 2021-10-06

    I've never had a help desk experience as good as this. After spending hours working with a rival, I...

    I've never had a help desk experience as good as this. After spending hours working with a rival, I was up and running in no time.

    Pros

    Extremely easy to get going, and unbelievable help from the help desk.

    Cons

    The lack of Australian date formats, but it was fixed while I was in chat in one section, and I suspect it will be an option within a few days.

    Elizabeth S.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Flexbooker has been great with helping customize the scheduling experience for our company.

    Reviewed on 2018-01-15

    There are more aesthetically pleasing platforms out there from both a user and customer perspective...

    There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

    Pros

    Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

    Response from FlexBooker

    Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!

    Lisa K.
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Easy to use, looks good on the website, great customer service

    Reviewed on 2021-06-17

    Very good.

    Very good.

    Pros

    Flexbooker customer service is excellent, & I find the setup to be very good. Its easy to work with, and looks clean & simple on my website.

    Cons

    The text messaging option (for confirmation and reminders) should be automatic, people booking in often forget to tick it.

    Showing 5 reviews of 35 Read all reviews

    FlexBooker FAQs

    Below are some frequently asked questions for FlexBooker.

    FlexBooker offers the following pricing plans:

    • Starting from: US$39.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Free 14-day trial. After 14 days, prices are as such: Monthly Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Annual Plans: 1-4 Users: $49/mo 5-9 Users: $79/mo 10+ Users: $99/mo Custom Enterprise plan available on request. Prices include 1000 bookings per month. 500 additional bookings for $49.

    FlexBooker has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    FlexBooker supports the following languages:

    English

    FlexBooker supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    FlexBooker integrates with the following applications:

    Braintree, Facebook for Business, Google Analytics, Google Calendar, Mailchimp, Microsoft 365, Microsoft Outlook, PayPal, Stripe, Zapier

    FlexBooker offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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