About Frontdesk Anywhere
Designed and developed in San Francisco, Frontdesk Anywhere is an award winning, cloud-based hotel management software dedicated to independent hotels, management groups. The PMS powerful features include: easy reservation management, reporting, group bookings, commission free booking engine, revenue management, payment processing and channel manager with 350+ OTA connections.
Frontdesk Anywhere’s hotel PMS allows users to check room availability and rates, create and amend reservations, and take guest payments. Group and corporate bookings are supported, with customizable payment rules, and bookings are automatically entered into the online availability calendar. Users can collect information from guests, companies, and travel agents in personalized profiles, and export this information to run targeted marketing campaigns. Customized operational checklists can also be used to streamline guest check-in and check-out.
Frontdesk Anywhere automatically updates availability and rates across websites and booking channels in real time, and offers an online booking engine which can be used to take bookings through users’ websites and Facebook pages. The booking engine is mobile-responsive, allowing guests to make reservations from any device, and can be customized with different design themes. Frontdesk Anywhere also integrates with more than 350 distribution channels, including Agoda, Expedia, and Booking.com, and users can also send rooms to major GDS providers, including Amadeus, Galileo, Sabre, and Worldspan.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Frontdesk Anywhere
Key benefits of Frontdesk Anywhere
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, Thailand, United States
Supported Languages
English, Spanish, Thai
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Frontdesk Anywhere
Images
Features
Total features of Frontdesk Anywhere: 54
Alternatives
GraceSoft Easy InnKeeping
innRoad
WebRezPro
Little Hotelier
Reviews
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- Industry: Hospital & Health Care
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Nunnally House at Southeast Georgia Health System
Reviewed on 4/29/2020
Very good overall experience. In six years I've had maybe three issues with the program where I had...
Very good overall experience. In six years I've had maybe three issues with the program where I had to contact Support via email. Their response time was always fast, once within the hour and recently within 4 hours but they called with a report and asked for additional information on the problem..
Pros
It's very simple and intuitive to use. The reservation layout is easy to read and I like the ability to quickly look at reservations for a few days ahead or up to a month in advance. We serve cancer patients undergoing treatment, family members of critical care patients, medical students and medical staff. The program gives us the ability to distinguish different types of rooms for our various guests and quickly change schedules as needed.
Cons
There are so many options for generating reports that I sometimes have trouble deciphering the titles and finding what I need. Once I figure out what it is it's simple....
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best property management system
Reviewed on 4/20/2020
We have great experience with working with fda.
We have great experience with working with fda.
Pros
The best thing about FDA is how user friendly it is.
Cons
The only thing would be the loading issue on rooms that have been in the system for multiple months. Really nothing else.
Alternatives Considered
innRoadReasons for Choosing Frontdesk Anywhere
Room master was old and outdated. We wanted a online based software.Reasons for Switching to Frontdesk Anywhere
The user friendly nature colors etc.- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Not User Friendly
Reviewed on 8/17/2018
It is the least intuitive PMS I have ever used in my 15 years of industry experience. I do not...
It is the least intuitive PMS I have ever used in my 15 years of industry experience. I do not believe the software was ever tested in a live hotel.
Pros
It has a friendly support team. Night Audit functionality is a breeze.
Cons
It lacks even the most basic functions of a PMS: Early check out is not possible. You can't check out a room the same day it has been checked in. This forces you to "hold" until it can be checked out. It has almost no options for reports that a front desk agent can print unless they have management access. Housekeeping room status is on a separate tab. This makes it difficult to quickly change a room status and often confuses the housekeeping department. Changing a room number is nearly impossible if the hotel is sold out. The system forces you to slot rooms like a puzzle. If no slots are open it is extremely difficult to change the assigned room number. You can make them unassigned but will receive a "sold out warning" and will still not be able to change the assigned number. The billing and creation of invoices is overly complicated and not intuitive. There is also no way to refund a charge processed via the POS.
The software also contains many glitches-housekeeping room status seems to change for no apparent reason despite the set rules. Invoices sent as an email fail to be delivered.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use, web based hotel operating system
Reviewed on 3/31/2020
We use FDA to operate four very busy hotels in the Los Angeles area. The system allows us to make...
We use FDA to operate four very busy hotels in the Los Angeles area. The system allows us to make reservations, check guests in & out of the system, track deposits, run a multitude of reports including sales and future revenue on the books.
Pros
As a web based system, I have access to all of my hotel properties from anywhere in the world, including my smart phone. The grid view of our hotel rooms is a great visualization of hotel occupancy and available rooms. The system is very easy to use and makes training new employees very simple and cost effective.
Cons
All software programs can have glitches and FDA is no exception. The customer service & support team has always been responsive to challenges.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A+ Service
Reviewed on 4/6/2020
Excellent!
Excellent!
Pros
Frontdesk Anywhere Support Team is the best! They have been there since I started my position in September of 2017. Especially India Metz. She is so supportive and helpful and patient with my blunders. So thankful for all her help and if she is not available others have been there as well. Overall, Frontdesk Anywhere has been a huge asset to the daily runnings of the business and I couldn't ask for a better program or team. Thank you India and to your Team of helpful, patient, friendly and professional reps. Sincerely, Cynthia Brier, Property Manager, Tequesta Palms Inn, Tequesta, Florida
Cons
None at this time. I have not had any negative experiences to date.
Frontdesk Anywhere FAQs
Below are some frequently asked questions for Frontdesk Anywhere.Q. What type of pricing plans does Frontdesk Anywhere offer?
Frontdesk Anywhere offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Create and customize the right plan for your property Each package is personalized by an experienced consultant Quote-based pricing.
Q. Who are the typical users of Frontdesk Anywhere?
Frontdesk Anywhere has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Frontdesk Anywhere support?
Frontdesk Anywhere supports the following languages:
English, Spanish, Thai
Q. Does Frontdesk Anywhere support mobile devices?
Frontdesk Anywhere supports the following devices:
Q. What other apps does Frontdesk Anywhere integrate with?
Frontdesk Anywhere integrates with the following applications:
SiteMinder, Stripe
Q. What level of support does Frontdesk Anywhere offer?
Frontdesk Anywhere offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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