Frontdesk Anywhere

Cloud-based hotel management solution for hoteliers

About Frontdesk Anywhere

Designed and developed in San Francisco, Frontdesk Anywhere is an award winning, cloud-based hotel management software dedicated to independent hotels, management groups. The PMS powerful features include: easy reservation management, reporting, group bookings, commission free booking engine, revenue management, payment processing and channel manager with 350+ OTA connections.

Frontdesk Anywhere’s hotel PMS allows users to check room availability and rates, create and amend reservations, and take guest payments. Group and corporate bookings are supported, with customizable payment rules, and bookings are automatically entered into the online availability calendar. Users can collect information from guests, companies, and travel agents in personalized profiles, and export this information to run targeted marketing campaigns. Customized operational checklists can also be used to streamline guest check-in and check-out.

Frontdesk Anywhere automatically updates availability and rates across websites and booking channels in real time, and offers an online booking engine which can be used to take bookings through users’ websites and Facebook pages. The booking engine is mobile-responsive, allowing guests to make reservations from any device, and can be customized with different design themes. Frontdesk Anywhere also integrates with more than 350 distribution channels, including Agoda, Expedia, and Booking.com, and users can also send rooms to major GDS providers, including Amadeus, Galileo, Sabre, and Worldspan.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Frontdesk Anywhere

Key benefits of Frontdesk Anywhere

  • Communicate with guests from the point of booking to post departure with scheduled and triggered emails that can be customized based on the room booked and the rate that the guest is paying.

  • Information can be collected through personalized profiles for guests, companies, and travel agents, and used to run marketing campaigns.

  • Work orders and checklists can be created and printed, or shared with housekeeping and maintenance staff, with updates received in real time.

  • Retail point of sale (POS) can be used to charge guests for extras and transfer charges to reservations.

  • Use daily pricing recommendations in conjunction with personal experience to optimize room rates and define advanced pricing strategies.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Canada, Thailand, United States

    Supported Languages

    English, Spanish, Thai

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Frontdesk Anywhere

    Images

    Frontdesk Anywhere Software - Award Winning Cloud-Based Hotel Management Software
    Frontdesk Anywhere Software - Drive your direct revenue. Transform your website and Facebook page with an attractive, responsive and easy to use booking engine
    Frontdesk Anywhere Software - Implement yield management and advanced pricing strategies not just at the property level but across your website and all distribution channels with real time updates
    Frontdesk Anywhere Software - Now is the time to Reduce Costs, Streamline Operations, and Increase Revenue
    Frontdesk Anywhere Software - Supercharge your online sales with hundreds of OTA channels at your disposal
    View 6 more
    Frontdesk Anywhere video
    Frontdesk Anywhere Software - Award Winning Cloud-Based Hotel Management Software
    Frontdesk Anywhere Software - Drive your direct revenue. Transform your website and Facebook page with an attractive, responsive and easy to use booking engine
    Frontdesk Anywhere Software - Implement yield management and advanced pricing strategies not just at the property level but across your website and all distribution channels with real time updates
    Frontdesk Anywhere Software - Now is the time to Reduce Costs, Streamline Operations, and Increase Revenue
    Frontdesk Anywhere Software - Supercharge your online sales with hundreds of OTA channels at your disposal

    Features

    Total features of Frontdesk Anywhere: 54

    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Availability Management
    • Billing & Invoicing
    • Billing Rate Management
    • Booking Management
    • Booking Notes
    • CRM Software
    • Calendar Management
    • Channel Management Software
    • Credit Card Processing
    • Customer Database
    • Customer Support Software
    • Customizable Templates
    • Data Import/Export
    • Electronic Payments
    • Email Templates
    • Extended Stay
    • For Vacation Rentals
    • Front Desk Management
    • GDS/OTA Integration
    • Group Reservations
    • Guest Experience Management
    • Housekeeping Management
    • Invoice Management
    • Maintenance Management Software
    • Mobile Access
    • Multi-Property
    • Online Booking
    • Online Payments
    • Payment Processing Software
    • Point of Sale (POS)
    • Price / Margin Management
    • Promotions Management
    • Rate Management
    • Ratings / Reviews
    • Real Time Reporting
    • Real-time Updates
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Revenue Management Software
    • Reviews Management
    • Room Booking
    • Single Property
    • Third Party Booking
    • Third Party Integrations
    • User Management
    • Website Integration
    • Website Management
    • Work Order Management

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    Reviews

    Overall rating

    4.4 /5
    (121)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.5/5

    Already have Frontdesk Anywhere?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 121
    Verified Reviewer
    Overall rating
    • Industry: Construction
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Host Team for Del Webb at Dove Mountain

    Reviewed on 2018-12-18

    I am grateful for the technical support provided by India. She was patient and understood how to...

    I am grateful for the technical support provided by India. She was patient and understood how to listen and help me make multiple rate adjustments from 2018-2019 and rally saved the Dove Mountain Hostess Team a lot of time. I wish all your technicians a "Happy New Year!" Enjoy the holidays with your families.

    Pros

    Front Desk Anywhere is an efficient and user friendly software. I appreciate the technical support.
    The more familiar one is with the software the easier it is to make adjustments. Your technicians are most appreciated for their depth of knowledge of how the software works.

    Cons

    I have no complaints to make. I look forward to the up-dated software.

    Dorn
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best and very flexible

    Reviewed on 2020-02-24

    This system is adapted to the new technologies and productivity.

    This system is adapted to the new technologies and productivity.

    Pros

    I could work anywhere and anytime. Help to reduce human work and more productive.

    Cons

    Some functions not full and delays some of hotel required to changed

    Alternatives Considered

    Hotel Effectiveness

    Reasons for Switching to Frontdesk Anywhere

    The flexibility, new technology and productive.
    Nicki
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Has great potential

    Reviewed on 2017-02-24

    I was in immediate need for a new PMS system when my hard drive crashed and the current Software I...

    I was in immediate need for a new PMS system when my hard drive crashed and the current Software I was using was not being supported outside of the UK.
    I decided on FDA. The sales team was helpful. I found it simple to use although I do think there is a lot of unnecessary "clicking" that goes on in order to complete certain transactions. I like that I could integrate with all of the OTA's I used and could manage the rates from one site. It did not take me long to get up and running and my staff caught on to the system quickly. Customer service responds quickly but I do feel like other reviewers that my issues are never resolved. Or they are resolved with the promise that they are "on it" or "looking into it".
    I still cannot use the Work Order function. It will not let me update the status of a work order and then archive it.
    I wish they had a "Today" button that would just take you back to the day you are on when you are processing future reservations.
    I wish you could see your check outs for the day from the "reservation tape" view. Right now you either have to select the previous day or use the check out options. This could be solved by extending reservation out halfway through to the next day. This way you could see the check out and check in on the same day.
    The reporting is terrible. Lodging Statistics Report doesn't even load. My bookkeeper can't ever reconcile as the number on the Trial Balance Report changes for the month she thought she already balanced. The last row of this report does not print out all on one sheet.
    I am told there is new version of FDA but every time I have inquired about it the question virtually gets ignored. If there is....I want it. But I read in a response to another reviewer that there is one but it is only available to new customers??!!! This would be extremely disappointing. Why would you treat your new customers better than your existing ones. I'm ok with paying more for a PMS where I can utilize all of its functions.
    It is also not compatible with my NEC phone system so I am losing out on telephone revenue. I can install the phone software and then flip flop between the reservation system and the phone software and add the phone revenue but things always get missed and its very time consuming and not efficient.
    Ultimately I just want to be able to use all the functions. If its there and I can see it it should work. Its like providing a lamp with no bulb to my customers.

    Pros

    User friendly, customer service is friendly and quick to respond, I can integrate it with all of the OTA's and manage rates from one site.

    Cons

    Many functions don't work. The Work Order, Lodging Statistics Report and Trial Balance Report. If I see the report or the function it should work.
    Apparently updated version is not available to existing customers. Please allow for telephone integration for in room phones!!!!

    Amu
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great PMS

    Reviewed on 2020-03-30

    Pros

    It is intuitive easy to use and has everything I need.

    Cons

    The online booking engine is perfectly fine but it could be better

    Austin
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Very Happy with Frontdesk Anywhere!

    Reviewed on 2019-11-25

    It has been a great experience.

    It has been a great experience.

    Pros

    Easy to use and has a lot of features and integrations that more expensive PMS systems do not have.

    Cons

    They are working on the reporting system in a newer version of the platform.

    Showing 5 reviews of 121 Read all reviews

    Frontdesk Anywhere FAQs

    Below are some frequently asked questions for Frontdesk Anywhere.

    Frontdesk Anywhere offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Create and customize the right plan for your property Each package is personalized by an experienced consultant Quote-based pricing.

    Frontdesk Anywhere has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Frontdesk Anywhere supports the following languages:

    English, Spanish, Thai

    Frontdesk Anywhere supports the following devices:

    Frontdesk Anywhere integrates with the following applications:

    SiteMinder, Stripe

    Frontdesk Anywhere offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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