Skedda

Skedda

Online booking and scheduling for venues

4.7/5 (134 reviews)

Skedda Overview

What is Skedda?

Skedda is an online booking and scheduling system designed for venue space. A space can be a court, studio, meeting room, classroom, hot-desk, even shared equipment.

The Skedda scheduler has a day, month and list view with access options for view-only users, invited bookers and the public. A venue's scheduler is accessed via a unique subdomain with forced SSL (HTTPS) and single sign-on is available with Google, Facebook, Twitter and Microsoft.

Venue admins can create booking and pricing conditions by space, and sharing and dependency rules. Venue settings include booking and cancellation windows, the ability to add venue terms and conditions, custom booking information and integration with many applications via Zapier. Skedda integrates exclusively with Stripe Payments and offers an upfront and a book now, pay later approach. Booking data can be exported.

The Skedda platform is mobile-responsive and accessible from any device browser with an internet connection.

Skedda Overview

Pricing

Starting from
$5.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Skedda core features and 1 - 5 spaces are free to use. Upgrade to more spaces and paid packs (Pro, Integrations, Online Payments) at any time with a free 30-day trial.

Full pricing details available at: www.skedda.com/home/pricing


Skedda Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
English

Screenshots

Skedda screenshot:
Skedda screenshot: Skedda screenshot: Skedda screenshot:

Skedda Reviews

Skedda Reviews

Overall rating
4.7
/
5 134 reviews
Excellent
108

Very good
23

Average
0

Poor
1

Terrible
2

Value for Money
4.9
Features
4.5
Ease of Use
4.8
Customer Support
4.8
98% recommended this app
Paul B.

Simple interface, intuitive to use, flexible under the hood and great support.

We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!


Trish O.

Skedda is an excellent, extremely user friend, online booking and scheduling system for our...

We are a busy community centre that caters to a diverse range of services and events. We needed a system that would allow us book out rooms for varying times and reoccurences. Previously we had used excel spreadsheet but this was hugely time consuming and required lots of human resource hours to set up and maintain. Skedda is so easy to use, bookings, cancellations and rescheduling are made in seconds. The ability to book rooms for daily, weekly or monthly events and choose an end date is a huge plus.


Leigh P.

Skedda is everything you want plus some!

Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!


Tyler B.

Easy to organize your space bookings

It has eliminated double (and triple!) bookings, that we use to run into regularly, and has reduced the amount of time that we need to deal with this kind of meeting room scheduling.


Satoko S.

No customer service

They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.


Paul B.

Simple interface, intuitive to use, flexible under the hood and great support.

Used Daily for 1+ year
Reviewed on 3/1/2017
Review Source: GetApp

We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Pros

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Cons

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Trish O.
Industry: Individual & Family Services
Company size: 51-200 Employees

Skedda is an excellent, extremely user friend, online booking and scheduling system for our venue

Used Daily for 2+ years
Reviewed on 10/6/2019
Review Source: Capterra

We are a busy community centre that caters to a diverse range of services and events. We needed a system that would allow us book out rooms for varying times and reoccurences. Previously we had used excel spreadsheet but this was hugely time consuming and required lots of human resource hours to set up and maintain. Skedda is so easy to use, bookings, cancellations and rescheduling are made in seconds. The ability to book rooms for daily, weekly or monthly events and choose an end date is a huge plus.

Pros

We have a large organisation comprising of personnel with different IT skills and capacities. It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.

Cons

I cannot think of anything we like least about this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Leigh P.
Industry: Primary/Secondary Education
Company size: 51-200 Employees

Skedda is everything you want plus some!

Used Daily for 2+ years
Reviewed on 1/13/2020
Review Source: Capterra

Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

Pros

Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

Cons

I have yet to find something about the Skedda software that I don't like.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tyler B.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Easy to organize your space bookings

Used Weekly for 6-12 months
Reviewed on 2/5/2020
Review Source: Capterra

It has eliminated double (and triple!) bookings, that we use to run into regularly, and has reduced the amount of time that we need to deal with this kind of meeting room scheduling.

Pros

Skedda is an easy way for us to keep track of who has booked our (limited) meeting room space. It's the most elegant solution we have found to date, and, it's free! It's also reliable and responsive. Great tool.

Cons

There are no major cons from what we've seen, yet. We're still using the free version and there are some things that we would like to have access to (ability to see who has booked a room for example), but we just need to make the jump. I imagine that once we do, and little gripes we have right now will disappear.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Satoko S.
Industry: Construction
Company size: 201-500 Employees

No customer service

Used Daily for 1+ year
Reviewed on 12/20/2018
Review Source: Capterra

They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.

Pros

Great system which can use for fee with some limitation.

Cons

They change the system without notification.

Response from Skedda

Hi Satoko,

Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below.

We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you.

News about system changes are published in-app and at https://updates.skedda.com.

Please feel free to reach out to us at [email protected] if you have additional feedback.

We wish you all the best for the start of 2019!

Thanks,
Sam at Skedda

Email 24/5/2017: 3h 22m
Email 18/7/2018: 51m
In-app message 10/7/2018: 17m
Email 20/12/2018: 47m
In-app message 20/12/2018: 2h 43m

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

User recommendation
9.4/10
Based on 134 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Skedda Pricing

Skedda Pricing

Starting from
$5.00/month
Free Trial
Free
Subscription
Value for money

Skedda core features and 1 - 5 spaces are free to use. Upgrade to more spaces and paid packs (Pro, Integrations, Online Payments) at any time with a free 30-day trial.

Full pricing details available at: www.skedda.com/home/pricing

Skedda core features and 1 - 5 spaces are free to use. Upgrade to more spaces and paid packs (Pro, Integrations, Online Payments) at any time with a free 30-day trial.

Full pricing details available at: www.skedda.com/home/pricing

Value for Money
4.9/5
Based on 134 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Skedda Features

Skedda Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.5/5
Based on 134 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Skedda

Additional information for Skedda

Key features of Skedda

  • (Off-)peak pricing
  • Booking calendar
  • Bookings management
  • Collect payments
  • Drag and drop functionality
  • Flexibility
  • Fully customizable
  • Grant or revoke access
  • Manage and record payment information
  • Members and concession-card holder groups
  • Online bookings
  • Organize groups
  • Overlapping and shared spaces
  • Payment gateway integrations
  • Pricing, exceptions, hours of availability, user groups
  • Self-serve booking process
  • Social media sign-in
  • Upfront and book now, pay later options
  • User management
  • Venue availability

Benefits

- A visual and easy way to manage scheduling and online bookings with a day, month and list view, and user-friendly interface featuring drag and drop functionality.

-Access levels for private venues, invitation-only communities and visitor/public venue bookings.

-Robust space scheduling features - sharing and dependency rules, pricing, min/max duration times, block booking rules, half-day/full-day bookings, deny bookings by time, day, space and user.

-Manage online payments from the day and list view with upfront and pay later approaches. Stripe Integration.

-Admin access to manage (create, edit and cancel) bookings on user's behalf, colour rules for admins, booking logs for admins, an exportable users list. Easy to set up with three clear distinct areas: Spaces, Venue Settings, Users.

Skedda FAQs

Skedda FAQs

Below are some frequently asked questions for Skedda.

Q. What type of pricing plans does Skedda offer?

Skedda offers the following pricing plans:

Starting from: $5.00/month

Pricing model: Free, Subscription

Free Trial: Available

Skedda core features and 1 - 5 spaces are free to use. Upgrade to more spaces and paid packs (Pro, Integrations, Online Payments) at any time with a free 30-day trial. Full pricing details available at: www.skedda.com/home/pricing

Q. What are the main features of Skedda?

Skedda offers the following features:

  • (Off-)peak pricing
  • Booking calendar
  • Bookings management
  • Collect payments
  • Drag and drop functionality
  • Flexibility
  • Fully customizable
  • Grant or revoke access
  • Manage and record payment information
  • Members and concession-card holder groups
  • Online bookings
  • Organize groups
  • Overlapping and shared spaces
  • Payment gateway integrations
  • Pricing, exceptions, hours of availability, user groups
  • Self-serve booking process
  • Social media sign-in
  • Upfront and book now, pay later options
  • User management
  • Venue availability

Q. Who are the typical users of Skedda?

Skedda has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Skedda support?

Skedda supports the following languages:

English

Q. What type of pricing plans does Skedda offer?

Skedda has the following pricing plans:

Free, Subscription

Q. Does Skedda support mobile devices?

We do not have any information about what devices Skedda supports

Q. What other apps does Skedda integrate with?

Skedda integrates with the following applications:

Evernote, FreshBooks, Google Docs, Highrise CRM, Mailchimp, Maintenance Care, Stripe, Trello, Wordpress, Xero

Q. What level of support does Skedda offer?

Skedda offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials