Screendragon

Pros

We manage every project for our client, regardless of project type, using Screendragon and have replaced over 70% of project based emails and file transfers. Tracking reviews and approvals through online file annotations provides a clear audit trail of when files are delivered, what the revision comments are and who completed final approvals. We have streamlined and improved the oversight of all projects allowing for team members to jump on and off projects without managing lengthy hand-over and tracking of old email correspondence. The reporting features are powerful in the creation of single project or large integrated campaign calendars, real-time status reports on any project, standard monthly reports on asset deliveries by project and media type and comprehensive budget reports across all projects. All project details are stored and enable projections for annual planning on future projects.

Using Screendragon has put us in a position for streamlined communication, clear visibility on current project and financial status, historical learnings from past projects, auditable workflows for reviews and approvals and comprehensive reporting.

Cons

While the flexibility of Screendragon is an overall strength, it has proven to be a challenge at times. The software is so robust that we often aren't aware of functionality until we have a specific problem we're trying to solve. It would be helpful to understand the full capabilities up front so we can we be more proactive with our solution.

Pros

Easy to use & navigate. Very user friendly. Fantastic user and administrator customization tools Easy to generate & customize reports & download data into Excel. Easy to customize forms, performs mathematics between fields. Easy to create fields, new forms and new processes without being a programmer. Can make changes to forms, processes, modify fields, put them into live production environment within minutes without any IT support. Fantastic ability to immediately preview changes before actively putting them into production. The Screendragon company support is always available, get to know the team by name, Representatives and contacts are assigned to your company, listens to suggestions, answers questions right away, provides great alternatives and even better ideas, solves any issues, takes the time to teach. They are very willing to modify the core software based on your suggestions and needs. Great company and people to work with. They have a "Can-do" attitude. Friendly people.

Cons

It's a really a great software. It currently has the ability to generate graphs such as pie graphs, etc. It could expand functionality in this area.

Pros

The software is extremely flexible and the setup can be tailored to meet your exact needs. The product development team are always looking at ways to improve the tool and our direct feedback has been taken on board and implemented into updates. We use the tool for brief submission and approval - the tool provides a well structured workflow which ensure all briefs are approved by key stakeholders and ScreenDragon is considered the place of truth where both clients and market teams can login to get the most accurate updates on brief submissions and brief responses.

Cons

The tool is easy to use the more you use it and explore its features. ScreenDragon does have a lot of features which means it can be complex - however this is very dependent on the setup you choose. As there are a lot of features and workflow options it takes some time to get this setup and working correctly. We had a few tweaks made along the way to ensure the tool worked for us, i don't necessarily think this is solely down to the software but more us trying to strike a balance with what we wanted out of the tool and how complex we would need to make the setup.

Pros

What I liked most was working with the support team to customize the tool and the reports. Any time I wanted a new report or to modify the form, the team were extremely responsive and helpful. Beyond just making requested updates, they would also give me the skills and knowledge to create my own reports and make changes on my own. Support team in particular was incredibly generous with their time and knowledge, and wonderful to work with.

Cons

The only think I can think of is that pages can take longer than we'd like to open.

Pros

Visual project tracking; excellent and responsive customer support. The Screendragon team works hard to help customize the interface and functionality for users. Excellent storage capacity, and relatively quick downloading.

Cons

Although strong as project management software, it is a bit less robust at document management and retrieval. Searching is via an open-text field;. files can be organized according to a behind-the-scenes directory structure, however.