About WebRezPro

WebRezPro is a cloud-based hospitality property management system designed for independent and chain hotels, hostels, campgrounds, and vacation rentals, which offers an online booking system and multiple third-party integrations and partnerships.

WebRezPro’s inbuilt online room reservation system allows users to provide special rates for travel agents, corporate clients, or preferred guests, and advertise last-minute room sales, as well as create reservation packages, bundling rooms with tours or activities. Discounted rates can also be offered to groups such as senior citizens, auto club members, and more. Integrations with FlipKey, InnLink, SynXis, Genares, and others enable two-way interfacing between WebRezPro and the Global Distribution System (GDS), alongside links with Booking.com and Expedia QuickConnect.

WebRezPro can be used to reserve blocks of rooms for groups, special events, or tour operators, with special rates applied and the option to set release dates, after which unused allocation is returned to inventory. Charges for group bookings can be assigned to master or individual invoices, and payments can be applied either to the group booking or to individual reservations. Hourly bookings can also be enabled, allowing multiple bookings to be attached to a single room, such as a conference room, on one day.

WebRezPro can also be used in hostels, vacation rentals, and campgrounds, with customizable unit types for campgrounds, including cabins, tent sites, and RV sites, private rooms and dorm setups in hostels, with the ability to designate dorms as male, female, or mixed, and electronic signature check-in and owner payout capabilities for vacation rentals.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of WebRezPro

Room reservations can be packaged with other products, including tours and activities, and discounts offered for groups including senior citizens, auto club members, and more.

Rooms can be set aside in blocks, with special rates, for special events, group bookings, or tour operators, with release dates to automatically return inventory if the room allocation is unused.

Group bookings can be managed with master or individual invoices and reservations, and payments applied either to the group booking or to individual reservations.

Customize automated emails to be sent pre-arrival and after a stay, and use templates for confirmations, rental agreements, waiting lists, and more.

Optional module for hourly bookings allows a single room to be booked multiple times for a single day, for facilities such as conference rooms.

Booking setups can be customized for campsites, including cabins, tent sites, and RV sites, and hostels, with private rooms and dorm beds.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, Antigua and Barbuda, Anguilla, Albania, Curaçao , American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Belgium, Bulgaria, Bermuda, Brazil, Bahamas, Belarus, Belize, Canada, Switzerland, Cook Islands, China, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Estonia, Eritrea, Spain, Finland, Fiji, Micronesia, Faroe Islands, France, United Kingdom, Grenada, Georgia, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guam, Hong Kong SAR China, Croatia, Haiti, Hungary, Ireland, Isle of Man, India, Iceland, Italy, Jersey, Jamaica, Japan, Kiribati, Saint Kitts and Nevis, Cayman Islands, Saint Lucia, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, Saint Martin, Marshall Islands, North Macedonia, Macao SAR China, Northern Mariana Islands, Montserrat, Malta, Mexico, New Caledonia, Norfolk Island, Netherlands, Norway, Nauru, New Zealand, Panama, French Polynesia, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Portugal, Palau, Romania, Serbia, Russia, Solomon Islands, Sweden, Slovenia, Svalbard and Jan Mayen, Slovakia, San Marino, Turks and Caicos Islands, Trinidad and Tobago, Tuvalu, Ukraine, United States, Vatican City, Saint Vincent and the Grenadines, British Virgin Islands, US Virgin Islands, Vanuatu, Wallis and Futuna, Samoa

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

WebRezPro Software - WebRezPro Tape Chart
WebRezPro Software - WebRezPro Dashboard
WebRezPro Software - WebRezPro Booking Engine
View 5 more
WebRezPro video
WebRezPro video
WebRezPro Software - WebRezPro Tape Chart
WebRezPro Software - WebRezPro Dashboard
WebRezPro Software - WebRezPro Booking Engine

Features

Total features of WebRezPro: 90

  • Access Controls/Permissions
  • Accounting Software
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM Software
  • Calendar Management
  • Cash Management
  • Catering Management
  • Channel Management Software
  • Commission Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dorms
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Employee Management
  • Extended Stay
  • Financial Reporting Software
  • For Property Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Geographic Maps
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Management Software
  • Invoice Management
  • Loyalty Program
  • Maintenance Management Software
  • Maintenance Scheduling
  • Marketing Automation Software
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Payments
  • Online Reservations
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Private Rooms
  • Promotions Management
  • Rate Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management Software
  • Reservations Management
  • Revenue Management Software
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Scheduled/Automated Reports
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Spa/Activity Management
  • Task Management Software
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Transaction History
  • User Management
  • Website Integration

Alternatives

Lodgify

4.5
#0 Alternative to WebRezPro
Lodgify is the easiest way to build your own vacation rental website, accept online credit card payments and manage all...

innRoad

4.5
#1 Alternative to WebRezPro
innRoad is an award-winning cloud-based property management system that supports independent hotels with anywhere-access...

GraceSoft Easy InnKeeping

4.4
#2 Alternative to WebRezPro
Easy InnKeeping is an hotel management solution with room charts for the front desk, payment integration, POS, and...

BedBooking

4.5
#3 Alternative to WebRezPro
BedBooking is a cloud-based reservation management software designed to help hotel and vacation rental property owners...

Reviews

Overall rating

4.6 /5
(168)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.8/5

Already have WebRezPro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 168
France
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Could not live without WebRezPro

Reviewed on 5/9/2019

I could not imaging doing our business without WebRezPro. Discovering them was the best gift I...

I could not imaging doing our business without WebRezPro. Discovering them was the best gift I could offer myself. Of course there is the pain of setting everything up and learning how it works, but man o man, what a difference it made in my life. It keeps much more order in my daily routine, eliminated the double bookings, creates email templates sent it automatic to guest without having to remember to send them manually, processing credit cards and so much more. It allowed me to grow to a point that 5 yrs ago I could not even dream of.

I can never say enough about the support team, they are exceptional. At a few occasions, I brought up a few ideas of functions that were not available, but could benefits of it, if it was something they could do. The team gladly looked it over and saw the potential of how this could also benefits other customer, and made these options available.

There is no double, that they are there for their customer and they are always looking at ways to improve. I have now worked with WRP for 6 yrs going in to my 7th, and I can never say enough of how much I love this software, but most importantly the support team that stand behind it. It would not be the same without you. Thank you WRP.

Pros

Everything from it's functionality, to the endless resources that is offered to us. It makes our job much easier, but most of all the team and support. That is by far what makes this software so valuable, is real people giving support that care about their customers.

And it is a Canadian base company :)

Cons

Calendar upload time: My calendar is very slow to download, it may have something to do with the number of properties we have. But I am sure this can be fix when I take the time to bring it up to the team.

Phone support: Is on week days only, and on (Central Standard Time) which is a bit early for us on the west coast (Pacific Standard Time) . It would be nice to have the hours extended and adding weekends too. But on the other hand, we are not left empty handed, as they do offer email support on weekends and after hours, that is monitored very closely.

Eric
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Robust and Affordable

Reviewed on 9/2/2021

WebRezPro handles all of the high and critical tasks that I could reasonably expect from a PMS /...

WebRezPro handles all of the high and critical tasks that I could reasonably expect from a PMS / Online Booking system. When COVID hit and everything changed overnight, I was SO GRATEFUL that I could radically change my rate / booking policy combinations (sometimes daily), what rates were active, what just went dead, who was failing or coping, and keeping track of what guests booked from what channel with what policy, etc. I can through relatively unscathed, and I COULD NOT have done it without a solid system to back me up.

They are a reliable partner.

Pros

I've been with WRP for 7 years now and they definitely change with the times. You're not going to be waiting on that update forever with these folks, and sometimes another company might be first, but they won't be very far behind, if not the leader.

I do a lot of variable pricing, use any channel I can get my hands on that is bidirectional AND treats my guests well when there's a problem (looking at you, VRBO) , have multiple upsell services and items, and like to send specific correspondence based on the type of reservation rather than the general list of conditions that leaves everyone wondering.

Has a great housekeeping module and the accounting side is easy.

Their pricing is fair, simple, and very competitive. You can pay a lot more for the same or less.

Cons

This is both a pro and a con. They have a switch for almost everything so no matter how you run your business, they can tailor WRP to your environment. That said, they have a lot of switches, so be careful with your initial config.

The booking engine could be just a little more slick, like having a dynamic total for the current reservation and options selected. I believe they are working on this, and while some of their competition has this, the competition often lacks more important features to drive revenue. (I've looked at a lot of PMS software.)

Alternatives Considered

Hotelogix, Little Hotelier and ThinkReservations

Reasons for Choosing WebRezPro

Lack of featurs

Reasons for Switching to WebRezPro

Feature set and price.
Martine
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Not impressed overall

Reviewed on 3/6/2020

Pros

The reports are the most powerful feature.

Cons

It is one of the least user-friendly software I have ever used. All the functionalities are difficult to find within the platform.

Michael
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

WebRezPro is the Back Bone of our Business

Reviewed on 12/8/2016

We have had WebRezPro implemented for 3+ years. It is so far superior to our prior property...

We have had WebRezPro implemented for 3+ years. It is so far superior to our prior property management systems. Being cloud-based makes it so much easier for our entire staff to be online and in touch with what is happening across the property. Everyone uses the software from the front desk, housekeeping, facilities, and management. I often check status on my phone when I am away from the property and not near a computer. It is awesome.

The Support organization is always willing to help with the most simple to the most complex questions. We have a big time zone difference between Hawaii and Calgary. Even when Support is closed, we send emails to them and in most cases, they are back to us in "after hours" mode very quickly to assist us with any issue. I was just on the phone with a rep earlier today asking about how to use a feature we have never used. The answer and guidance were quick and easy. In almost all cases, whoever answers the phone can handle your call or will get you an answer quickly. It is a pleasure working with competent and attentive support teams.

Thank you very much for your continued support and your superior product.

Aloha, Michael

Pros

Cloud-based, easy to use, integrates well with other products. Out integration between WebRezPro and Siteminder was a big step for us as a small business. The real-time two-way interface between the two software programs allows us to seamlessly manage rates and inventory with all our OTAs without having to actually manage each OTA in their respective extranet.

Cons

Wish the interactive calendar would load faster and you could see more of it on the screen. It works well and is the main screen we reference when on the phone with guests looking at availability. It is a large calendar and we understand it takes the time to load but any speed up would be helpful.

Would also like to have more flexibility in adding of our own design elements to the booking engine. Sometimes guest gets a little confused on the process. If there was any way to simplify the process to be more like what you experience on an OTA, it would be a welcome modification.

David
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Makes revenue management very easy, adds $$ to our top line as a result

Reviewed on 9/1/2021

For the rare occasion when we need to contact support which is typically a user issue not a system...

For the rare occasion when we need to contact support which is typically a user issue not a system issue, they are amazing. They usually have the answer before we finish the question.

Pros

The greatest functionality of WRP is the ability to see all room types/rates and availability for nine days at a time and adjust on the fly, which we do several times a day to maximize revenues.

Cons

Support is not available 24/7. For us on the West coast that's a little restrictive.

Alternatives Considered

StayNTouch Cloud PMS
Showing 5 reviews of 168 Read all reviews

WebRezPro FAQs

Below are some frequently asked questions for WebRezPro.

WebRezPro offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.

WebRezPro has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

WebRezPro supports the following languages:

English

WebRezPro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WebRezPro integrates with the following applications:

ALICE, Airbnb Clone, Aireus, Akia, Authorize.Net, Avaya Experience Platform, Birdeye, BluePay, Book4Time, BookingPal, Braintree, Breezeway, Call recording for BroadSoft, Cendyn Arcaneo, Clover, Constant Contact, GuestCentric, Hapi, Heartland Payment Processing, Heartland Restaurant, HiJiffy, Hotelitix, IVY, InntopiaCRS, Intellinote, Intello, Ivy Experience Suite, Kipsu, Lightspeed, Lightspeed POS, Lightspeed Retail, Lynx, M3, M3 solutions, MRI Software, Maitre'D, MiContact Center Business, Mitel Business Phones, Mitel Virtual Solutions, NAVIS Suite, NCR Aloha, Novera, Nuvola, OpenKey Front Desk, Operto Teams, Ordyx, PayPal, PixelPoint, PixelPoint POS, Preferred Patron Loyalty, Pricepoint, QuickBooks, QuickBooks Online Advanced, Quickbooks Online, Revinate, SALTO KS, Sage Intacct, Salesforce Sales Cloud, SiteMinder, Stripe, SuiteCRM Twilio SMS Service, The Channel Manager by SiteMinder, Track Vacation Rental PMS, Tripleseat, Twilio, Voila, Vrbo, Whistle, Whistle Messaging, Windstream Virtual PBX VoIP, Worldline, Xero, Zenya

WebRezPro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for WebRezPro.