WebRezPro

4.6 (192)
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Cloud-based hospitality property management software

About WebRezPro

WebRezPro is a cloud-based hospitality property management system designed for independent and chain hotels, hostels, campgrounds, and vacation rentals, which offers an online booking system and multiple third-party integrations and partnerships.

WebRezPro’s inbuilt online room reservation system allows users to provide special rates for travel agents, corporate clients, or preferred guests, and advertise last-minute room sales, as well as create reservation packages, bundling rooms with tours or activities. Discounted rates can also be offered to groups such as senior citizens, auto club members, and more. Integrations with FlipKey, InnLink, SynXis, Genares, and others enable two-way interfacing between WebRezPro and the Global Distribution System (GDS), alongside links with Booking.com and Expedia QuickConnect.

WebRezPro can be used to reserve blocks of rooms for groups, special events, or tour operators, with special rates applied and the option to set release dates, after which unused allocation is returned to inventory. Charges for group bookings can be assigned to master or individual invoices, and payments can be applied either to the group booking or to individual reservations. Hourly bookings can also be enabled, allowing multiple bookings to be attached to a single room, such as a conference room, on one day.

WebRezPro can also be used in hostels, vacation rentals, and campgrounds, with customizable unit types for campgrounds, including cabins, tent sites, and RV sites, private rooms and dorm setups in hostels, with the ability to designate dorms as male, female, or mixed, and electronic signature check-in and owner payout capabilities for vacation rentals.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of WebRezPro

Room reservations can be packaged with other products, including tours and activities, and discounts offered for groups including senior citizens, auto club members, and more.

Rooms can be set aside in blocks, with special rates, for special events, group bookings, or tour operators, with release dates to automatically return inventory if the room allocation is unused.

Group bookings can be managed with master or individual invoices and reservations, and payments applied either to the group booking or to individual reservations.

Customize automated emails to be sent pre-arrival and after a stay, and use templates for confirmations, rental agreements, waiting lists, and more.

Optional module for hourly bookings allows a single room to be booked multiple times for a single day, for facilities such as conference rooms.

Booking setups can be customized for campsites, including cabins, tent sites, and RV sites, and hostels, with private rooms and dorm beds.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda and 108 others

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

WebRezPro Software - WebRezPro Tape Chart
WebRezPro Software - WebRezPro Dashboard
WebRezPro Software - WebRezPro Booking Engine
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WebRezPro video
WebRezPro video
WebRezPro Software - WebRezPro Tape Chart
WebRezPro Software - WebRezPro Dashboard
WebRezPro Software - WebRezPro Booking Engine

Features

Total features of WebRezPro: 124

  • Access Controls/Permissions
  • Accounting Software
  • Accounts Payable Software
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Bed Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Catering Management
  • Channel Management Software
  • Communication Management
  • Contact Management Software
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support Software
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management Software
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Extended Stay
  • Financial Management Software
  • Financial Reporting Software
  • For Hospitality Industry
  • For Hostel/Dorm Managers
  • For Property Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Guest Tracking
  • Historical Reporting
  • Housekeeping Management
  • Income & Balance Sheet
  • Inventory Management Software
  • Invoice Management
  • Loyalty Program
  • Maintenance Management Software
  • Maintenance Scheduling
  • Marketing Automation Software
  • Marketing Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Online Reservations
  • Owner Portal
  • Owner Statements
  • Payment Processing Software
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Private Rooms
  • Promotions Management
  • Property Database
  • Rate Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Registration Management
  • Rental Property Management Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management Software
  • Reservations Management
  • Revenue Management Software
  • Reviews Management
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Self Check-In/Check-Out
  • Short/Long Term Rental
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Spa/Activity Management
  • Task Management Software
  • Tax Management Software
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Website Integration

Alternatives

innRoad

4.5
#1 Alternative to WebRezPro
Our all-in-one hospitality property management software is tailored to the needs of independent property owners....

Lodgify

4.5
#2 Alternative to WebRezPro
With Lodgify's Vacation Rental Software you will enjoy the total freedom and flexibility of managing your business from...

HotelRunner

3.9
#3 Alternative to WebRezPro
HotelRunner is an online sales and distribution management software designed for all types of properties including...

GuestPoint

4.4
#4 Alternative to WebRezPro
Simplify your operations, manage and grow your revenue, and create great guest experiences with GuestPoint Property...

Reviews

Overall rating

4.6 /5
(192)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.8/5

Already have WebRezPro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 192
France
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Could not live without WebRezPro

Reviewed on 2019-05-09

I could not imaging doing our business without WebRezPro. Discovering them was the best gift I...

I could not imaging doing our business without WebRezPro. Discovering them was the best gift I could offer myself. Of course there is the pain of setting everything up and learning how it works, but man o man, what a difference it made in my life. It keeps much more order in my daily routine, eliminated the double bookings, creates email templates sent it automatic to guest without having to remember to send them manually, processing credit cards and so much more. It allowed me to grow to a point that 5 yrs ago I could not even dream of.

I can never say enough about the support team, they are exceptional. At a few occasions, I brought up a few ideas of functions that were not available, but could benefits of it, if it was something they could do. The team gladly looked it over and saw the potential of how this could also benefits other customer, and made these options available.

There is no double, that they are there for their customer and they are always looking at ways to improve. I have now worked with WRP for 6 yrs going in to my 7th, and I can never say enough of how much I love this software, but most importantly the support team that stand behind it. It would not be the same without you. Thank you WRP.

Pros

Everything from it's functionality, to the endless resources that is offered to us. It makes our job much easier, but most of all the team and support. That is by far what makes this software so valuable, is real people giving support that care about their customers.

And it is a Canadian base company :)

Cons

Calendar upload time: My calendar is very slow to download, it may have something to do with the number of properties we have. But I am sure this can be fix when I take the time to bring it up to the team.

Phone support: Is on week days only, and on (Central Standard Time) which is a bit early for us on the west coast (Pacific Standard Time) . It would be nice to have the hours extended and adding weekends too. But on the other hand, we are not left empty handed, as they do offer email support on weekends and after hours, that is monitored very closely.

Bill
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good property software for a seasonal business.

Reviewed on 2021-02-04

Very good so far in our 3rd year using this software. The employees are still happy.

Very good so far in our 3rd year using this software. The employees are still happy.

Pros

Offers an offseason discount on the subscription and the customer service is outstanding. Native English speakers (Canadians) that are very easy to understand.

Cons

There are things that other programs have but this surprisingly still does not have. They take suggestions on improvements and some customer service employees comment that it is a really good idea but, the changes are slow or do not happen often enough.

Alternatives Considered

roomMaster

Reasons for Choosing WebRezPro

Cost and the product we had was not being supported any longer.

Switched From

roomMaster

Reasons for Switching to WebRezPro

Seasonal rate offered and unlimited customer service calls are included with the monthly rate.
Martine
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Not impressed overall

Reviewed on 2020-03-06

Pros

The reports are the most powerful feature.

Cons

It is one of the least user-friendly software I have ever used. All the functionalities are difficult to find within the platform.

Geeske
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

User friendly and lots of functionalities

Reviewed on 2024-01-25

Very good, easy to use booking engine for our small property, that get's used on a daily basis...

Very good, easy to use booking engine for our small property, that get's used on a daily basis without many issues.

Pros

Webrez is a platform that is very easy to use with a lot of possibilities for users to adjust the functionalities to their own liking. The longer you are using the platform the better you can adjust it to your specific usage.

Cons

Some of the integrations could be working more smooth, but this depends on the other platforms as well.

Response from World Web Technologies

Thanks for your great review of WebRezPro! We're delighted you find our platform user-friendly and adaptable to your specific needs. We acknowledge the feedback on integration smoothness and are committed to enhancing these connections.

It's fantastic to hear our booking engine effectively supports your small property's daily operations. Your choice of WebRezPro for its simplicity and cost-effectiveness is exactly what we aim to provide for properties of all sizes.

We value your insights as we continually refine our service. Thanks for choosing us, and we're here for any further support you might need.

Rick
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Rushmore Express Loves WebRezPro

Reviewed on 2019-06-12

We really do love WebRezPro and would highly recommend them. they have worked with us on the...

We really do love WebRezPro and would highly recommend them. they have worked with us on the problems we've had. WebRezPro really works for us.

Pros

e looked at a few different options before selecting WebRezPro. WebRezPro does a great job at building a PMS that combines functionality with a user friendly UI. The web based system is genius in that it gives us the ability to stay up to date and manage our property on the go. This has saved us numerous times.
But WebRezPro also has a number of great features it includes. it comes with a customizable booking engine which is huge for smaller properties like ourself. It comes with a POS built in. There are so many features it really is a great program. There are some cons but there minor to the pros.

Cons

Housekeeping app and maintenance app are a bit difficult to use. The housekeeping app we struggle with multiple users updating the system and overriding each others updates. great idea love the feature but still haven't been able to get it to work properly.
Maintenance app is good but if it was a separate app like the housekeeping app it would work better and be more functional. currently we are using the maintenance feature to block rooms and Wunderlist as our maintenance management app.
loading payments from a OTA is particularly difficult. We receive large checks tied to reservations but it takes forever to input because of how the payment system is implemented.
Same with changing a room. in order to check someone out early I have to first change the dates of their stay then I can check them out.
adding a space to move reservations around would be helpful. We have to have a room type in our system just for moving reservations around.
I do have suggestions from my staff on how to make these features work better. They would love to use them more. and despite these things we love the program.

Showing 5 reviews of 192 Read all reviews

WebRezPro FAQs

Below are some frequently asked questions for WebRezPro.

WebRezPro offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.

WebRezPro has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

WebRezPro supports the following languages:

English

WebRezPro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WebRezPro integrates with the following applications:

ALICE, Airbnb Clone, Aireus, Akia, Avaya Experience Platform, Birdeye, BluePay, Book4Time, BookingPal, Braintree, Breezeway, Call recording for BroadSoft, Cendyn Arcaneo, Clover, Constant Contact, GuestCentric, Hapi, Heartland Payment Processing, Heartland Restaurant, HiJiffy, Hotelitix, IVY, Inntopia Commerce, Intellinote, Intello, Ivy Experience Suite, Kipsu, Lightspeed, Lightspeed POS, Lightspeed Retail, Lynx, M3, M3 solutions, MRI Software, Maitre'D, MiContact Center Business, Mitel Business Phones, Mitel Virtual Solutions, NAVIS Suite, NCR Aloha, Novera, Nuvola, OpenKey Front Desk, Operto Teams, Ordyx, PAR PixelPoint POS, PayPal, PixelPoint, Preferred Patron Loyalty, Pricepoint, QuickBooks, QuickBooks Online, QuickBooks Online Advanced, Revinate, SALTO KS, Sage Intacct, Salesforce Sales Cloud, SiteMinder, Stripe, SuiteCRM Twilio SMS Service, The Channel Manager by SiteMinder, Track Vacation Rental PMS, Tripleseat, Twilio, Voila, Vrbo, Whistle, Whistle Messaging, Windstream Virtual PBX VoIP, Worldline, Xero, Zenya, authorize.net, toast CRM

WebRezPro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for WebRezPro.