About WebRezPro

WebRezPro is a cloud-based hospitality property management system designed for independent and chain hotels, hostels, campgrounds, and vacation rentals, which offers an online booking system and multiple third-party integrations and partnerships.

WebRezPro’s inbuilt online room reservation system allows users to provide special rates for travel agents, corporate clients, or preferred guests, and advertise last-minute room sales, as well as create reservation packages, bundling rooms with tours or activities. Discounted rates can also be offered to groups such as senior citizens, auto club members, and more. Integrations with FlipKey, InnLink, SynXis, Genares, and others enable two-way interfacing between WebRezPro and the Global Distribution System (GDS), alongside links with Booking.com and Expedia QuickConnect.

WebRezPro can be used to reserve blocks of rooms for groups, special events, or tour operators, with special rates applied and the option to set release dates, after which unused allocation is returned to inventory. Charges for group bookings can be assigned to master or individual invoices, and payments can be applied either to the group booking or to individual reservations. Hourly bookings can also be enabled, allowing multiple bookings to be attached to a single room, such as a conference room, on one day.

WebRezPro can also be used in hostels, vacation rentals, and campgrounds, with customizable unit types for campgrounds, including cabins, tent sites, and RV sites, private rooms and dorm setups in hostels, with the ability to designate dorms as male, female, or mixed, and electronic signature check-in and owner payout capabilities for vacation rentals.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of WebRezPro

Room reservations can be packaged with other products, including tours and activities, and discounts offered for groups including senior citizens, auto club members, and more.

Rooms can be set aside in blocks, with special rates, for special events, group bookings, or tour operators, with release dates to automatically return inventory if the room allocation is unused.

Group bookings can be managed with master or individual invoices and reservations, and payments applied either to the group booking or to individual reservations.

Customize automated emails to be sent pre-arrival and after a stay, and use templates for confirmations, rental agreements, waiting lists, and more.

Optional module for hourly bookings allows a single room to be booked multiple times for a single day, for facilities such as conference rooms.

Booking setups can be customized for campsites, including cabins, tent sites, and RV sites, and hostels, with private rooms and dorm beds.

Devices

Business size

S M L

Markets

Antigua & Barbuda, Australia, Aruba, Barbados, Bermuda and 20 others, Brazil, Belize, Canada, China, Costa Rica, Germany, Fiji, United Kingdom, Ireland, India, Jamaica, Japan, St. Kitts & Nevis, St. Lucia, Mexico, Panama, Puerto Rico, United States, British Virgin Islands, US Virgin Islands

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

WebRezPro Software - WebRezPro Tape Chart
WebRezPro Software - WebRezPro Dashboard
WebRezPro Software - WebRezPro Booking Engine
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WebRezPro video
WebRezPro video
WebRezPro Software - WebRezPro Tape Chart WebRezPro Software - WebRezPro Dashboard WebRezPro Software - WebRezPro Booking Engine

Features

Total features of WebRezPro: 65

  • Access Controls/Permissions
  • Accounting Software
  • Activity Dashboard
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM Software
  • Calendar Management
  • Cash Management
  • Catering Management
  • Channel Management Software
  • Commission Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dorms
  • Email Management Software
  • Email Templates
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management Software
  • Invoice Management
  • Loyalty Program
  • Maintenance Management Software
  • Maintenance Scheduling
  • Marketing Automation Software
  • Mobile Access
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimization
  • Private Rooms
  • Promotions Management
  • Rate Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management Software
  • Reservations Management
  • Revenue Management Software
  • Reviews Management
  • Room Booking
  • Scheduled / Automated Reports
  • Single Property
  • Spa/Activity Management
  • Third Party Integrations
  • User Management

Alternatives

NewBook

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#1 Alternative to WebRezPro
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Lobby PMS

5
#2 Alternative to WebRezPro
LobbyPMS is the perfect software for different types of accommodations as Hotels, hostels, apartments, glamping,...

Hostaway

4.7
#3 Alternative to WebRezPro
Hostaway is known as the market leader in marketing, sales, management, reporting, and communication for vacation...

Beds24

4.8
#4 Alternative to WebRezPro
Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in...

Reviews

Overall rating

4.7 /5
(141)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.8/5

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Showing 5 reviews of 141
Ben S.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

One of the best commercial programs I have ever worked with.

Reviewed on 2017-11-08

Extremely efficient running of a resort.

Extremely efficient running of a resort.

Pros

WebRezPro is incredibly well managed. Their customer service and tech support is incredible, responding to e-mailed questions sometimes within minutes, and always willing to talk something through on the phone.

Several times, I have e-mailed suggestions, some of which were implemented within days. The few glitches we have found were fixed within hours.

I have worked with other hotel systems that were run by programmers. It's obvious that WRP is run by people who know the hotel business.

Bill D.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good property software for a seasonal business.

Reviewed on 2021-02-04

Very good so far in our 3rd year using this software. The employees are still happy.

Very good so far in our 3rd year using this software. The employees are still happy.

Pros

Offers an offseason discount on the subscription and the customer service is outstanding. Native English speakers (Canadians) that are very easy to understand.

Cons

There are things that other programs have but this surprisingly still does not have. They take suggestions on improvements and some customer service employees comment that it is a really good idea but, the changes are slow or do not happen often enough.

Alternatives Considered

roomMaster

Reasons for Choosing WebRezPro

Cost and the product we had was not being supported any longer.

Switched From

roomMaster

Reasons for Switching to WebRezPro

Seasonal rate offered and unlimited customer service calls are included with the monthly rate.
Eric S.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Robust and Affordable

Reviewed on 2021-09-02

WebRezPro handles all of the high and critical tasks that I could reasonably expect from a PMS /...

WebRezPro handles all of the high and critical tasks that I could reasonably expect from a PMS / Online Booking system. When COVID hit and everything changed overnight, I was SO GRATEFUL that I could radically change my rate / booking policy combinations (sometimes daily), what rates were active, what just went dead, who was failing or coping, and keeping track of what guests booked from what channel with what policy, etc. I can through relatively unscathed, and I COULD NOT have done it without a solid system to back me up.

They are a reliable partner.

Pros

I've been with WRP for 7 years now and they definitely change with the times. You're not going to be waiting on that update forever with these folks, and sometimes another company might be first, but they won't be very far behind, if not the leader.

I do a lot of variable pricing, use any channel I can get my hands on that is bidirectional AND treats my guests well when there's a problem (looking at you, VRBO) , have multiple upsell services and items, and like to send specific correspondence based on the type of reservation rather than the general list of conditions that leaves everyone wondering.

Has a great housekeeping module and the accounting side is easy.

Their pricing is fair, simple, and very competitive. You can pay a lot more for the same or less.

Cons

This is both a pro and a con. They have a switch for almost everything so no matter how you run your business, they can tailor WRP to your environment. That said, they have a lot of switches, so be careful with your initial config.

The booking engine could be just a little more slick, like having a dynamic total for the current reservation and options selected. I believe they are working on this, and while some of their competition has this, the competition often lacks more important features to drive revenue. (I've looked at a lot of PMS software.)

Alternatives Considered

ThinkReservations, Little Hotelier and Hotelogix

Reasons for Choosing WebRezPro

Lack of featurs

Reasons for Switching to WebRezPro

Feature set and price.
Martine P.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Not impressed overall

Reviewed on 2020-03-06

Pros

The reports are the most powerful feature.

Cons

It is one of the least user-friendly software I have ever used. All the functionalities are difficult to find within the platform.

David C.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Makes revenue management very easy, adds $$ to our top line as a result

Reviewed on 2021-09-01

For the rare occasion when we need to contact support which is typically a user issue not a system...

For the rare occasion when we need to contact support which is typically a user issue not a system issue, they are amazing. They usually have the answer before we finish the question.

Pros

The greatest functionality of WRP is the ability to see all room types/rates and availability for nine days at a time and adjust on the fly, which we do several times a day to maximize revenues.

Cons

Support is not available 24/7. For us on the West coast that's a little restrictive.

Alternatives Considered

StayNTouch Cloud PMS
Showing 5 reviews of 141 Read all reviews

WebRezPro FAQs

Below are some frequently asked questions for WebRezPro.

WebRezPro offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

WebRezPro has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

WebRezPro supports the following languages:

English

WebRezPro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WebRezPro integrates with the following applications:

ALICE, Airbnb Clone, Aireus, Akia, Aura Call Center Elite, Authorize.Net, Bambora, Birdeye, BluePay, BookingPal, Braintree, Breezeway, Call recording for BroadSoft, Cendyn Arcaneo, Constant Contact, Guest Communications Platform, GuestCentric, Hapi, Heartland Payment Processing, HiJiffy, Hotelitix, IVY, InntopiaCRS, Intellinote, Intello, Lightspeed POS, Lightspeed Retail, Lynx, M3, M3 solutions, MRI Software, Maitre'D, MiContact Center, Mitel Business Phones, Mitel Virtual Solutions, NAVIS Suite, NCR Aloha, Novera, Nuvola, OpenKey Front Desk, Ordyx, PayPal, PixelPoint POS, Preferred Patron Loyalty, QuickBooks Online Advanced, Quickbooks Online, Revinate, SALTO KS, Salesforce Sales Cloud, SiteMinder, Stripe, SuiteCRM Twilio SMS Service, TRACK Vacation Rental PMS, The Channel Manager by SiteMinder, Tripleseat, Twilio, VRScheduler, Voila, Whistle, Whistle Messaging, Windstream Virtual PBX VoIP, Xero, Zenya

WebRezPro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for WebRezPro.