About MaxxTraxx
MaxxTraxx is an automotive business management software that helps users to increase their bottom line by enabling them to take informed business decisions. It is a tool that integrates service writing, marketing, parts ordering, and inventory management. It is offered as on premise and web based software.
MaxxTraxx comprises of three primary departments: Service, Parts and Business Management.
The service department module offers features such as appointment control, progress tracking, repair order and price quotes. These features help users capitalize on sales opportunities by identifying and targeting the right set of consumers.
The parts department module helps users optimizes their inventory by tracking and managing parts and supplies. Users can also connect with major parts and labor databases which helps them choose the right distributors for ordering their component supplies.
Business management department controls all the financial transactions such as sales reports, accounts payables, account receivables, check writing, banking and payroll. This product has an integrated ledger to maintain financial statements. This functionality provides a financial overview of the business and maximizes profitability. This product also provides QuickBooks integration, customer retention tools, and marketing management.
The company Scott Systems which is the vendor of MaxxTraxx provides an extensive support for the product both online and over phone. Maxxtraxx caters to small, medium, and large automotive repair shops.
Key benefits of MaxxTraxx
MaxxTraxx Pro features “Service Counter” which helps users manage appointments, schedule jobs and track progress, quotes and profitability.
The “Parts Counter” features helps users to track part sales and customer purchase history.
The software enables parts management by controlling inventory, prices, purchase orders, and invoice tracking.
MaxxTraxx allows users to generate customized reports such as daily sales and employee productivity reports.
The software allows users to track financial statements, accounts payables and receivables and also check writing, banking and payroll.
MaxxTraxx integrates with QuickBooks meaning the two products can be used alongside each other. Users can export details to QuickBooks.
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Reviews
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- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Maxxtraxx Pro is the best out there
Reviewed on 2019-05-10
Problems this software as solved for my autoshop includes:
1.Stopped the clashing of appointments...
Problems this software as solved for my autoshop includes:
1.Stopped the clashing of appointments totally
2. Give the technician sense of timing thereby making us meet up with the deadline of clients
3. Little errors when it comes to numbers in the inventory was solved and many more
Pros
Using maxxtraxx pro, as increased the dynamics of job done in the auto shop when it comes to do with timeliness, accuracy and the employers working diligently. In administrative department, it as been of great importance in the aspect of setting appointments (successfully helped in avoiding clashes of client), the tracking of work in progress as successfully put the technicians on their A game, the inventory and invoice tracking as helped when it comes to cost and quality of parts bought. The technicians also love the integration of the software with AllData app which is what they are familiar with and the account section also love the software. I would strongly recommend this software to anyone and its money well spent.
Cons
There is to much to learn after you feel you have gotten the hang of it, you discover something new, my advise is know the aspect of the software you want and capitalize on it.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
I love the software, but it's complicated.
Reviewed on 2020-08-03
The customer support is absolutely the best in any industry. I don't want to run them out of a job...
The customer support is absolutely the best in any industry. I don't want to run them out of a job because they are all such great people, but it would be helpful to have a manual for how to do things... I never find what I need on line because the training videos are too basic. I have been compiling my own manual, but new things come up all the time and I have to call in quite often. The software is so complicated that there are so many features I am just now discovering. This is a good thing, usually, except that it is just not intuitive and it is clear that it is an older software that is being patched together with newer features. This is not a problem for me, as I am used to it, but I would say that if Bolton didn't exist, I would have started to look at other options for more robust digital inspections, click to pay, the workflow screen, the ability to easily email customers their bill and the ability to go paperless with real time integrated tablets.
Pros
The amount of features and the accounting package.
Cons
I wouldn't be able to pay more for the software because I have to use Bolton to fill in the gaps where the software is lacking. With Bolton, it is about the same price or higher than some of these new softwares that have more features. I might not miss the little details that I think I like with this software if I can get the Bolton features elsewhere.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Good over all but lacking improvement over time.
Reviewed on 2017-05-31
Growing our business. But we were told going in that MaxxTraxx would be growing with us and we...
Growing our business. But we were told going in that MaxxTraxx would be growing with us and we have not seen that on the soft wear side.
Pros
We can add our our parts in that we build in house much easier than other programs. Data moved over from our old system well.
Cons
Old school type menus, but the biggest thing is we can not stretch out big jobs over more than one day on the schedule.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
MxxTraxx Pro is easy to use and has many features
Reviewed on 2019-08-11
Pros
It is full of many features. It really is a robust shop management system. Client management, inventory control, etc.... It integrates well with parts vendors online part ordering systems. Many features can be customized based on your preferences.
Cons
The scheduling/appointment system is lacking. We can create appointments, put estimated hours in but we can't schedule based on hours available per technician per day. I feel more attention needs to be put into this feature. We should be able to schedule work to techs from the appointment scheduler. Marketing features are a bit weak. There aren't many marketing features if you wanted to do your marketing in house.
Response from Scott Systems
Nick, thanks for the nice review. We appreciate the 15+ year relationship with you and your crew. In regards to the Schedule and Marketing features not being as strong as the rest of the program, we agree. When those modules were created, they were the best in the industry and still work extremely well. However, with the new technology that is available today, they can certainly be upgraded and improved for those shopowners that want the absolute best. Our plan is to concentrate on both of these areas in the next three months. Expect a call from us for input as to your needs in those modules. In the meantime, we have two major updates coming out over the next six weeks. that will continue the constant improvement we strive for in MaxxTraxx.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
MaxxTraxx Is The Automotive Shop Software With The Most Bang For The Buck
Reviewed on 2020-07-29
I Am Very Happy With My Decision To Team With Scott Systems and The MaxxTraxx Software. This...
I Am Very Happy With My Decision To Team With Scott Systems and The MaxxTraxx Software. This Software Has Been Rock Solid. When There Was Something I Didn't Understand Or Needed Help With (Or Something I Messed Up) The Support Staff Have Always Been There To Get Me Back On Track Usually In Less Than A Minute. Best Money We Have Ever Spent In Our 35 years Of Being In Business.
Pros
From Inventory Control To The Ease Of Creating Service Repair Orders, Parts Counter Invoices And Marketing To And Communicating With Customers Through Email, Text And Through The Postal Service MaxxTraxx Has Been A Huge Part Of The Success Of Our Business. Their Support Team Is The Best Of Any Software Company I Have Ever Used. There Truly Isn't One Thing I Can Single Out As What I Like Most. Every Facet Of This Software And The Company That Stands Behind It Is A Package That Works.
Cons
I Have Been A Customer For Over 20 Years And There Has NEVER Been A Single Negative Issue With The Software Or The Company That Stands Behind It.
MaxxTraxx FAQs
Below are some frequently asked questions for MaxxTraxx.Q. What type of pricing plans does MaxxTraxx offer?
MaxxTraxx offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Three subscription plans are available: MaxxTraxx Express - $59/month; $99 one time registration fee MaxxTraxx Service - $99/month for one user, $14/month for every additional workstation; $299 one time registration fee MaxxTraxx Corporate - $139/month; $14/month for every additional workstation; $399 one time registration fee The registration fee is waived off for the existing Scott Systems users.
Q. Who are the typical users of MaxxTraxx?
MaxxTraxx has the following typical customers:
2–10, 11–50, 51–200, 501–1,000, 1,001–5,000
Q. What languages does MaxxTraxx support?
MaxxTraxx supports the following languages:
English
Q. Does MaxxTraxx support mobile devices?
MaxxTraxx supports the following devices:
Q. What other apps does MaxxTraxx integrate with?
MaxxTraxx integrates with the following applications:
QuickBooks Online Advanced
Q. What level of support does MaxxTraxx offer?
MaxxTraxx offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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