--- description: Detailed reviews on Maintenance Connection based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Maintenance Connection with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Maintenance Connection Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [CMMS Software](/directory/131/cmms/software) > [Maintenance Connection](/software/103911/maintenance-connection) # Maintenance Connection Canonical: https://www.getapp.ca/software/103911/maintenance-connection Page: 1 / 19\ Next: [Next page](https://www.getapp.ca/software/103911/maintenance-connection?page=2) > Accruent's Maintenance Connection is a multi-site CMMS/EAM that helps businesses avoid asset failure and downtime. The web-based solution offers comprehensive work order management, preventive maintenance scheduling, and inventory management for businesses in a variety of industries. > > Verdict: Rated **4.4/5** by 443 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Maintenance Connection Replace legacy systems to facilitate digital transformation and help users efficiently manage work orders, asset information and other key data points. This can ultimately maximize efficiency and transparency. Decrease costs over time by streamlining key asset management processes like inventory management, work order management, and more. Maximize operational efficiency by implementing preventive maintenance processes, ultimately saving time, maximizing efficiency, and increasing ROI. Gain actionable business insights by consolidating information previously housed in legacy systems, spreadsheets and paper records. Maintenance Connection provides real-time, comprehensive asset and facility management information. This provides an at-a-glance insight into your warranty information, asset history, maintenance schedule and more. This data also helps users improve your big-picture processes and make sure all your team members have the information they need to do their job correctly. Consolidate data to improve processes: you can access both historical and real-time information about your analytics, inventory, asset history, work orders, and service history. This information can also be exported into customizable reports to provide big-picture insight, facilitate data-driven decision-making, and help improve things like efficiency, uptime, and overall revenue. Manage assets and facilities anywhere at any time using MC Kinetic, Maintenance Connection’s offline, native mobile CMMS app. With MC Kinetic, users can easily manage work orders, access key information, and standardize data across locations. This can ultimately streamline operations and help maintenance teams effectively increase asset life. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 443 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Accruent - **Founded**: 1999 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Subscription license: Recurring monthly or annual fee. Cloud and On-Premise deployments. Perpetual license: Higher up-front purchase (capital expenditure). Low annual support contract. Contact Accruent for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, European Portuguese, French, German, Spanish - **Available Countries**: Australia, Canada, Cook Islands, Denmark, Fiji, Finland, India, Indonesia, Ireland, Malaysia, Netherlands, New Zealand, Papua New Guinea, Philippines, Singapore, Sweden, Switzerland, Thailand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Software - Activity Dashboard - Alerts/Notifications - Analytics - Asset Lifecycle Management - Asset Tracking Software - Audit Trail - Automated Scheduling - Barcoding/RFID - Billing & Invoicing - Calibration Management Software - Commercial Properties - Compliance Management - Contract/License Management - Cost Tracking - Customer Database - Customizable Reports - Dashboard Software ## Integrations (1 total) - Meridian ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [CMMS Software](https://www.getapp.ca/directory/131/cmms/software) ## Related Categories - [CMMS Software](https://www.getapp.ca/directory/131/cmms/software) - [Facility Management Software](https://www.getapp.ca/directory/323/facility-management/software) - [Maintenance Management Software](https://www.getapp.ca/directory/327/maintenance-management/software) - [Work Order Software](https://www.getapp.ca/directory/705/work-order/software) - [EAM Software](https://www.getapp.ca/directory/1045/eam/software) ## Alternatives 1. [Fracttal One](https://www.getapp.ca/software/111631/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.getapp.ca/software/117239/getmaintainx) — 4.8/5 (1031 reviews) 3. [Limble](https://www.getapp.ca/software/2049215/limble-cmms) — 4.8/5 (752 reviews) 4. [eMaint CMMS](https://www.getapp.ca/software/102141/emaint-cmms) — 4.4/5 (390 reviews) 5. [Asset Essentials](https://www.getapp.ca/software/103701/maintenanceedge) — 4.4/5 (284 reviews) ## Reviews ### "Maintenance Connection Review" — 5.0/5 > **Godfrey** | *July 1, 2021* | Tobacco | Recommendation rating: 10.0/10 > > **Pros**: Maintenance: calendar-based maintenance planning to facilitate preventive/predictive maintenance. Since automated alerts are sent, periodic maintenance is required, essential maintenance is hardly ever forgotten. > > **Cons**: Provides only a few tools for creating ad-hoc or tailored reports. > > The software is extremely user-friendly and functionality. It is capable of handling much more than asset management, preventative maintenance, protocols, and task tracking. It even has a process of evaluation for collective requests and budget control. ----- ### "It is lengthy. Needs to be shortened into a Catchier Name" — 4.0/5 > **Jack** | *December 18, 2025* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Maintenance Connection has everything that is needed in a CMMS Program that is needed to do what is generally needed in the industry. > > **Cons**: As AI is ramping up, it is not setup currently to start at the beginning of the new era. Predictive is good but self-troubleshooting program would be better > > For the most part it does what it was designed for. It's a CMMS program. Like I mentioned the AI future is now. ----- ### "worth a try" — 3.0/5 > **Chris** | *February 24, 2026* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: customer support, easy to use once you get used to it, the team can get on and see whats pending and over due especailly with this 2026 update. > > **Cons**: the system is very hard to navigate, sometime the work orders/PMs dont generate, sometimes PM's double publish for no reason, or not on time. there is a time difference of when someone imputs a work order to when it gets published its a bad thing especially when its a high priority item. > > i enjoy the system it has taught me alot especially with the accruent accademy but there is just alot of systems or processes that just are not necessary. ----- ### "Great database to work out of" — 5.0/5 > **Cesar** | *February 24, 2026* | Military | Recommendation rating: 7.0/10 > > **Pros**: Great way to keep track of all the projects happening on my site\! Highly recommend as it has a wide application > > **Cons**: Sometimes it can run slow, and its not clear if something is loading. Picture storage / viewing is hard to manage. > > Very useful and happy to log on each day. It has been a vast improvement over other adjacent solutions. ----- ### "Satisfied User" — 4.0/5 > **Alan** | *December 18, 2025* | Building Materials | Recommendation rating: 9.0/10 > > **Pros**: The flexibility to create my own reports to fit my situation and the ease of which people can adapt to using it. > > **Cons**: One minor complaint that I have is that not being able to print either a calendar or Gantt chart to post is an inconvenience, but we do work around it. > > I like the software and have used it for almost 6 years in two different companies. Being able to have their team listen and give you what you ask for, provided it is within the capabilities of the software. ----- Page: 1 / 19\ Next: [Next page](https://www.getapp.ca/software/103911/maintenance-connection?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/103911/maintenance-connection) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data