About Smartsheet
Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.
Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.
Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.
Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.
Pricing starting from:
US$9.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Smartsheet
Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive
Salesforce integration:
Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.
Box integration:
Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$9.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Smartsheet: 220
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A Complete Package for all your Project Management needs
Reviewed on 2023-04-01
Effective workflow management and project handling is a big plus and since we switched to this tool...
Effective workflow management and project handling is a big plus and since we switched to this tool I have saved hundred of hours due to its ease to use and automations. I would highly recommend this to handle your projects and work flow.
Pros
The overall user experience is very simple yet covers all the project management aspects along with adaptive to fit the very specific requirements of different tasks and teams. Highly customizable and powerful tool to improve efficiency and simplifies the project work flow. Workflow Automation is time saving which is the most required in my daily work routine allows me to focus more on other things and I can rely on the tool.
Cons
I would not list any cons. Its just there are still some features which needs to be improved more to make it a complete package such as text formatting and the real time update feature can also be improved/tweaked to make sure the other users/team gets up to date information. There were some projects where sheets size limits was an issue but that could be managed
Reasons for Switching to Smartsheet
Better features and reliable with good customer support.- Industry: Airlines/Aviation
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Smartsheet is a one-stop solution for many companies
Reviewed on 2023-11-09
Pros
Smartsheet allows me to do what I want to do in the way I want to do it. I rarely come across limitations that can't be figured out. When anyone asks me for a new request, I don't have to find crazy work arounds or engage in wild goose chases only to find I can't accomplish the ask. I can quickly and easily give them the views they want, the functionality they want to track their projects specific to their organizations or easily organize their specific chaos. The real-time dynamically updated information makes this tool incredibly powerful for all stakeholders needing to stay up to date without requiring some sort of status update meetings. I also love that their product roadmap comes from community suggestions! I have seen functionality go from a great community suggestion to implemented out of the box functionality. I love that they are improving and adapting just like the people that use their software are!
Cons
There are very few downsides to Smartsheet. The biggest thing I could tell, and I am reaching, is that other companies used for Project Management such as Monday, Asana, Wrike, Rocketlane, etc. all look really modern and sexy. They all pale in comparison to Smartsheet but they have great color schemes and they look pretty and modern which some companies like more than a truly powerful system like Smartsheet.
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Great Tool If You Can Figure Out How To Use It
Reviewed on 2023-10-20
I give this application a B - if it were easier to use it would get an A
I give this application a B - if it were easier to use it would get an A
Pros
It's a great tool that promises to bring organization to chaos
Cons
I think this is a hard tool to use for more advanced project management tasks. They appear to have some great templates but they are hard to use and navigate.
- Industry: Restaurants
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Must-have software for project managers
Reviewed on 2023-09-11
Smartsheet has been an invaluable tool for overcoming obstacles for a long period of time. The...
Smartsheet has been an invaluable tool for overcoming obstacles for a long period of time. The relationship has helped us most in terms of project management and our capacity to work with people from all over the world. Our teams can now work on projects in real time without having to rely on inefficient methods like ping-ponging between different platforms or sending and receiving emails where information can easily be lost in translation. From a management standpoint, we leverage the App and dashboard features that allow us to set up a row-level security structure and regulate the flow of information cascading to different types of end users.
Pros
I enjoy how smart sheet's shortcuts and key commands make it quick and simple to fill in the project's specifics. That many people may access the same document at once and make changes while receiving real-time notifications is a great feature of this program. I appreciate the ability to notify investors of upcoming milestones with a timeframe. Conditional formatting and color-coding for people and their statuses is a nice touch.
Cons
When using a gantt chart, it might be challenging to view all of the accompanying columns at the same time. Though I haven't looked at alternatives just yet, I appreciate being able to view both the gantt chart and the finer points of the project simultaneously. Navigation in a Gannt Chart is elementary, or at least it is for me.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A fantastic application for strategizing your team's operations
Reviewed on 2023-10-18
Team management, team allocation, operations planning. My overall experience with this application...
Team management, team allocation, operations planning. My overall experience with this application has been quite positive. It excels in facilitating retrospectives and synchronization meetings, offering an impressive and intuitive interface that guides both me and my team seamlessly through the meeting process. The Schedule feature is a standout, providing a clear timeline view of our plans and team allocations with user-friendly editing capabilities. However, there is room for improvement in the reports section, as it could offer more detailed insights into project allocations and time investments. Despite this, the application is a valuable tool for planning and managing team operations effectively.
Pros
The Schedule feature offers a comprehensive timeline overview of the plan and your team's allocation, complete with handy filters. What sets it apart is the seamless on-the-fly editing within the same view, making it easy to manage allocations and add projects to your team members.
Cons
The reports section could benefit from enhancements to provide more in-depth and comprehensive insights into project allocations and time investments
Smartsheet FAQs
Below are some frequently asked questions for Smartsheet.Q. What type of pricing plans does Smartsheet offer?
Smartsheet offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Subscription
- Free Trial: Available
Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.
Q. Who are the typical users of Smartsheet?
Smartsheet has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Smartsheet support?
Smartsheet supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Smartsheet support mobile devices?
Smartsheet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartsheet integrate with?
Smartsheet integrates with the following applications:
123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, Slack, Spotfire, Tableau, VMware Horizon, Workplace from Meta, Zapier
Q. What level of support does Smartsheet offer?
Smartsheet offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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