Smartsheet
About Smartsheet
Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.
Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.
Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.
Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.
Key benefits of Smartsheet
Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive
Salesforce integration:
Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.
Box integration:
Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project
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Reviews
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Another task management tool to try out.
Reviewed on 2024-02-12
Very exciting and very educational. i would recommend it to my fellow it friends.
Very exciting and very educational. i would recommend it to my fellow it friends.
Pros
You can share your tasks with your team members and stakeholders, and communicate with them using comments and attachments. You can create custom reports and dashboards to monitor your tasks and metrics in real time.
Cons
No Time Tracking or Resource Management: Smartsheet does not have built-in features for time tracking or resource management, which are important for managing project costs and availability. Users need to use add-ons or integrations for these functions.
Reasons for Choosing Smartsheet
TO check out, more software's that is in the category of task management.Reasons for Switching to Smartsheet
It has a reasonable budget plan for any average user.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Smart sheet Business user review
Reviewed on 2025-01-15
Couldn't work with without It. Brilliant
Couldn't work with without It. Brilliant
Pros
Great selection of templates to chose from. Also extremely user friendly layout allow you to create anything from forms to project Gantt charts
Cons
To be honest no major problems. Maybe the mobile app could be slightly improved but nothing major
- Industry: Financial Services Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Has the basics but lacks a lot of useful details
Reviewed on 2024-11-13
It does the basics, and my company was already using it. But I think there's so much more developmen...
It does the basics, and my company was already using it. But I think there's so much more development they could be doing and the views and things they're investing in are not the most impactful. Overall, it's fine, but I wouldn't suggest anyone switch to this from a tool they like. It does the basics and that's it
Pros
I like that it connects with resource manager, and that I can assign people to different tasks. I also like the rules you can create. It's quite intuitive.
Cons
It feels like a glorified excel sheet, and there are things that are not great. The version history is hard / nonexistent, it doesn't auto save, you can't collaborate with someone in the document -- you have to save and refresh. You also can't track resourcing that changes over time.
- Industry: Writing & Editing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Easy to use Excel alternative
Reviewed on 2024-10-04
Overall, I enjoy using Smartsheet and it has replaced my use of Excel in most instances.
Overall, I enjoy using Smartsheet and it has replaced my use of Excel in most instances.
Pros
I love the project planning features of Smartsheet and using it as an alternative to Excel to track and monitor simple data sets, especially when these need to be shared with multiple people.
Cons
Despite having many of the features of Excel, it does not have capabilities such as tabs or pivot tables within a single document. You often have to stitch multiple documents together to manipulate data which can be tricky and a hassle. I would also like it to integrate better with other products.
- Industry: Insurance Software
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 2024-12-10
Smartsheet is a powerful, flexible tool, but can be expensive and complex to learn.
Smartsheet is a powerful, flexible tool, but can be expensive and complex to learn.
Pros
Very user friendly interface. Workflow is customizable. Great scalability.
Cons
Can be pricey for some companies. Can be a little difficult to learn when using advanced features.
Smartsheet FAQs
Below are some frequently asked questions for Smartsheet.Q. What type of pricing plans does Smartsheet offer?
Smartsheet offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Subscription
- Free Trial: Available
For people and teams that want to track, share, and manage projects. Plans start at $9.00/mo when billed annually.
Q. Who are the typical users of Smartsheet?
Smartsheet has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Smartsheet support?
Smartsheet supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Smartsheet support mobile devices?
Smartsheet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartsheet integrate with?
Smartsheet integrates with the following applications:
123FormBuilder, Azuqua, Backupify, Bitium, Box, Docusign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klips, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Slack, Spotfire, Tableau, VMware Horizon, Webex Suite, Workplace from Meta, Zapier, Zoom Workplace
Q. What level of support does Smartsheet offer?
Smartsheet offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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