Smartsheet

An online work execution platform for any size organization.

About Smartsheet

Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.

Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.

Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.

Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.

Pricing starting from:

US$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Smartsheet

Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive

Salesforce integration:

Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.

Box integration:

Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Austria, Belgium, Canada, China and 21 others

Supported Languages

English, French, German, Italian, Portuguese and 2 others

Pricing starting from:

US$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Smartsheet Software - Multiple Platform Views
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Gantt View
Smartsheet Software - Card View
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Smartsheet video
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Gantt View
Smartsheet Software - Card View

Features

Total features of Smartsheet: 220

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking Software
  • Assignment Management
  • Audit Trail
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management Software
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking Software
  • Business Process Automation
  • CRM Software
  • Calendar Management
  • Calibration Management Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Capacity Management
  • Change Management Software
  • Change Order Management
  • Channel Management Software
  • Charting
  • Claims Management Software
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Contract/License Management
  • Contractor Management Software
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Tabulation
  • Data Visualization Software
  • Deadline Management
  • Dependency Tracking
  • Digital Asset Management Software
  • Discussions/Forums
  • Display Ad Management
  • Document Management Software
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture Software
  • Email Management Software
  • Email Reminders
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Expense Management
  • Expense Tracking
  • Expiration Management
  • Feedback Management
  • File Management
  • File Sharing Software
  • File Storage
  • File Transfer
  • Financial Management Software
  • Financial Reporting Software
  • For AEC Industry
  • For IT Project Management
  • Forms Automation Software
  • Forms Creation & Design
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Idea Management Software
  • Incident Reporting
  • Inventory Management Software
  • Issue Management
  • Issue Tracking Software
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Lab Information Management
  • Lead Management Software
  • License Verification
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Dashboards
  • Multi-Campaign
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Online Applications
  • Parent Task
  • Patient Management Software
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Permit Management
  • Physician Management
  • Policy Management Software
  • Portfolio Management
  • Preventive Maintenance Software
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Lifecycle Management Software
  • Product Roadmapping
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management Software
  • Rescheduling
  • Residential
  • Resource Management Software
  • Resource Scheduling
  • Retrospectives Management
  • Risk Management Software
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Scheduled/Automated Reports
  • Scheduling Software
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Single Sign On Software
  • Skills Tracking
  • Spend Management Software
  • Spreadsheet View
  • Sprint Planning
  • Staff Calendar
  • Status Tracking
  • Strategic Planning Software
  • Subcontractor Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management Software
  • Technician Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Third-Party Integration
  • Time & Expense Tracking
  • Time Tracking Software
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Widgets
  • Work History
  • Work Order Management
  • Workflow Configuration
  • Workflow Management Software

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Reviews

Overall rating

4.5 /5
(2,829)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.3/5

Already have Smartsheet?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,829
Melanie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Versatile and Powerful Tool

Reviewed on 12/6/2019

My company was already using Smartsheet for basic task tracking when I started. Upon discovering...

My company was already using Smartsheet for basic task tracking when I started. Upon discovering how we could use dashboards, our utilization took off! We have now designed solutions for departments company-wide, improving management's visibility to workloads and processes. It's impressive how many problems Smartsheet has been able to solve.

Pros

- Ease of Use - No need to involve programmers to create custom solutions
- Versatility - customizable sheets and dashboards for different departments and needs
- Support - AMAZING user forum, help pages, support department

Cons

Row and cell link limitations - I bump up against the cell link limitations often, although I can work around them by saving my metrics into multiple sheets.

Melissa
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Keeps us on track with our projects

Reviewed on 6/5/2022

People who already know Excel will like the ease with which they can get started, but if they're...

People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.

Pros

Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.

Cons

There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.

Verified Reviewer
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Best Project Management

Reviewed on 2/27/2023

My overall experience with Smartsheet has been excellent. As a project manager, I have used several...

My overall experience with Smartsheet has been excellent. As a project manager, I have used several project management tools over the years, and Smartsheet stands out as one of the best. The software is incredibly versatile, and its features have helped me streamline my workflow and improve collaboration with my team members.

Pros

I can confidently say that it is one of the best project management and collaboration tools available in the market. What I liked most about this software is its user-friendly interface and robust features that make it easy to use and navigate.The software offers a variety of templates that help in creating different types of projects quickly and efficiently. Additionally, the platform is customizable, so I can tailor it to my specific needs and preferences. The drag-and-drop functionality makes it easy to move tasks and deadlines around, which helps me stay on top of my work.The real-time collaboration feature is another significant advantage of Smartsheet. This allows me to work together with my team members seamlessly, share documents, and give feedback in real-time. The software also provides automated notifications, which keep me updated about any changes made by my team members.Furthermore, the software's reporting and visualization capabilities are impressive. I can create custom charts, graphs, and dashboards that help me track progress, identify areas of improvement, and make data-driven decisions.Overall, Smartsheet is an excellent software that has helped me improve my productivity and streamline my workflow. I would highly recommend it to anyone looking for a powerful project management and collaboration tool.

Cons

While Smartsheet is undoubtedly a great project management and collaboration tool, there are a few things that I didn't like about the software. The first thing that comes to mind is the pricing. While the software offers a lot of features, it can be quite expensive, especially for small businesses or individual users.Another thing that I found slightly inconvenient is the lack of integration with other third-party tools. Although the software does offer integration with some popular apps like Google Drive and Dropbox, there are still some essential tools that are not yet supported. This can make it difficult to manage everything in one place, which can be time-consuming.The software can also be overwhelming for new users. While the platform is user-friendly and intuitive, there are so many features that it can take some time to get used to all of them. Although the software provides various tutorials and resources, it can still be a bit daunting for those who are not tech-savvy.

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Not a great experience

Reviewed on 3/8/2023

Pros

There honestly wasn’t much I liked about using this for the projects I worked on. I only started to get a better handle of it towards the end of my time there but did not enjoy the experience at all.

Cons

I was never onboarded into this software so maybe that had something to do with it but it was extremely confusing the way it was set up in my company. I think when you’re working remotely and there’s no active onboarding process to learn certain things and you’re forced to learn in real-time that can put a lot of unnecessary stress on you.

Ahmed
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

All the tools you need for project management and reporting in one easy-to-use platform

Reviewed on 12/20/2022

SmartSheet helped us automate the process of preparing and following up workflow charts, we also...

SmartSheet helped us automate the process of preparing and following up workflow charts, we also have a database of all project activities that we follow, updating tasks has become simpler, and reporting has become more flexible so that all members can collaborate in preparing them.

Pros

I really appreciate SmartSheet's communication tools, ready-made templates, and templates that make it easy for teams to manage and track multiple projects simultaneously on a single platform. I really like the ease of moving between cells and customizing columns to suit the nature of the projects we are working on. The dashboard is very distinctive and it is enough to look at it to know a lot, where we can find the activities to follow up, as well as colleagues’ updates, as well as the reports that we are required to help prepare. It is great to have a project management system such as SmartSheet, as it allows all members to collaborate when preparing workflow charts, and also allows everyone to follow schedules during implementation, which helps keep everyone on the same track, so that they assign control of critical activities first, which leads to the result Results beyond expectations.

Cons

I haven't experienced any downsides yet, as all the tools are easy to use. I just need the effective and efficient use of SmartSheet to complete all colleagues required simple exercises that did not take much time.

Showing 5 reviews of 2,829 Read all reviews

Smartsheet FAQs

Below are some frequently asked questions for Smartsheet.

Smartsheet offers the following pricing plans:

  • Starting from: US$9.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

Smartsheet has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Smartsheet supports the following languages:

English, French, German, Italian, Portuguese, Russian, Spanish

Smartsheet supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Smartsheet integrates with the following applications:

123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, Slack, TIBCO Spotfire, Tableau, VMware Horizon, Workplace from Meta, Zapier

Smartsheet offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Smartsheet.