About Smartsheet

Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.

Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.

Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.

Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.

Pricing starting from:

US$7.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Smartsheet

Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive

Salesforce integration:

Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.

Box integration:

Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project

Business size

S M L

Deployment

  • Cloud-based
  • On-premise

Markets

United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Sweden, Singapore, United States, South Africa

Supported Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Pricing starting from:

US$7.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Smartsheet Software - Multiple Platform Views
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Gantt View
Smartsheet Software - Card View
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Smartsheet video
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Gantt View
Smartsheet Software - Card View

Features

Total features of Smartsheet: 215

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking Software
  • Assignment Management
  • Audit Trail
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management Software
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking Software
  • Business Process Automation
  • CRM Software
  • Calendar Management
  • Calibration Management Software
  • Campaign Management Software
  • Campaign Planning
  • Capacity Management
  • Change Management Software
  • Change Order Management
  • Channel Management Software
  • Charting
  • Claims Management Software
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Contract/License Management
  • Contractor Management Software
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Tabulation
  • Data Visualization Software
  • Deadline Management
  • Dependency Tracking
  • Digital Asset Management Software
  • Discussions / Forums
  • Document Management Software
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture Software
  • Email Management Software
  • Email Reminders
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Expense Management
  • Expense Tracking
  • Expiration Management
  • Feedback Management
  • File Management
  • File Sharing Software
  • File Storage
  • File Transfer
  • Financial Management Software
  • Financial Reporting Software
  • For AEC Industry
  • For IT Project Management
  • Forms Automation Software
  • Forms Creation & Design
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Idea Management Software
  • Incident Reporting
  • Inventory Management Software
  • Issue Management
  • Issue Tracking Software
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Lab Information Management
  • Lead Management Software
  • License Verification
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Dashboards
  • Multi-Campaign
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Online Applications
  • Parent Task
  • Patient Management Software
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Permit Management
  • Physician Management
  • Policy Management Software
  • Portfolio Management
  • Preventive Maintenance Software
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Lifecycle Management Software
  • Product Roadmapping
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management Software
  • Rescheduling
  • Residential
  • Resource Management Software
  • Resource Scheduling
  • Retrospectives Management
  • Risk Management Software
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling Software
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Single Sign On Software
  • Skills Tracking
  • Spend Management Software
  • Spreadsheet View
  • Staff Calendar
  • Status Tracking
  • Strategic Planning Software
  • Subcontractor Management
  • Supports Scrum
  • Surveys & Feedback
  • Task Board View
  • Task Editing/Updating
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management Software
  • Technician Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Third-Party Integration
  • Time & Expense Tracking
  • Time Tracking Software
  • To-Do List
  • Traditional Methodologies
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Widgets
  • Work History
  • Workflow Configuration
  • Workflow Management Software

Alternatives

monday.com

4.6
#1 Alternative to Smartsheet
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

Microsoft Project

4.4
#2 Alternative to Smartsheet
Microsoft Project helps businesses plan projects & collaborate from anywhere using tools such as task assignment,...

Microsoft Excel

4.8
#3 Alternative to Smartsheet
Excel is a spreadsheet management software program with data analysis tools to help users track and visualize data for...

Trello

4.5
#4 Alternative to Smartsheet
From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work...

Reviews

Overall rating

4.5 /5
(2,400)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.3/5

Already have Smartsheet?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 2,400
Esther
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

A powerful platform for collaboration.

Reviewed on 2022-07-10

Smartsheet allows you to manage and automate work, share and collaborate together, it has everything...

Smartsheet allows you to manage and automate work, share and collaborate together, it has everything; extensive options for different purposes, it is reliable and robust.

Pros

Smartsheet has a responsive, intelligent, highly customizable and intuitive system; so short and long term projects are executed smoothly and orderly. Collaboration between calendars and timelines are always aligned and workloads are fairly balanced across teams.
Problems such as excessive data copying, lack of consistency and alignment between teams, threatened privacy, among other important issues, have been minimized with the use of Smartsheet.

Cons

It is not easy to use at first, other similar tools are more user friendly, so people who even have a hard time using Excel will have a long learning curve with Smartsheet.

Andy
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A must-have tool for project management!

Reviewed on 2022-08-02

By being able to check the progress of tasks in detail (confirmation of delays), it was possible to...

By being able to check the progress of tasks in detail (confirmation of delays), it was possible to allocate human resources optimally. In a project with a fixed release schedule, it is necessary to move forward efficiently, so I am very grateful to be able to understand this. A convenient editing function that allows multiple people to edit at the same time online and a free sharing setup with no limit to the number of people. A Gantt chart can be created intuitively.

Pros

It is mainly used for the management of projects that occur frequently in the company. The main tasks of each project and the secondary tasks linked to them can be managed in detail and in a visual and easy-to-understand way, which is useful to understand the progress and bottlenecks of the project. It is nice to see alerts for overdue tasks.Additionally, a lot of templates are available that can be used for any project, which is very helpful.

Cons

The templates are perfect, but there were many times when I hesitated because I often wondered which template to use in the first place. I thought it would be nice to have a feature that would recommend this template for such a project.

Alternatives Considered

Jira Work Management

Reasons for Choosing Smartsheet

The user interface is good. There are several project management tools, but if you want to manage a project with a relatively long time period and detailed tasks, I think this tool is the only choice.

Switched From

monday.com

Reasons for Switching to Smartsheet

I used it to see the approximate schedule of tasks, plus set due dates for individual tickets. Gantt charts are often handled in duplicate with other tools, but we were able to minimize the burden because it was easy to create.
Verified Reviewer
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Cool tool for collaborative work

Reviewed on 2022-07-07

Pros

it makes collaborative editing and tracking, with rules/alerts very easy

Cons

managing the various rules for email delivery notifications

Jessica
Overall rating
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It's simple to monitor progress and simultaneously work on a project

Reviewed on 2022-05-18

Implementation and usability simplicity. Tasks can be scheduled and rescheduled. Organization of...

Implementation and usability simplicity. Tasks can be scheduled and rescheduled. Organization of teams at one place. Achieving the best possible results as a team. Instant messaging and online talking through the internet. Project budgeting and planning capabilities. Plugins and configurations are easy to use.

Pros

This app's ease of use and ability to manage projects and send updates are fantastic. Easily adjustable and a lifesaver when it comes to streamlining the way work gets done and keeping track of individual tasks. It is a more business-oriented variant of the other spreadsheet applications. Templates might also be useful.

Cons

My wish is that reminders and automatic emails based on task management/workflow would be sent. It has been a while since I used this, so things may have changed. This would be a significant advancement in the software's capabilities.

Connie
Overall rating
  • Industry: Banking
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Smartsheet Review

Reviewed on 2022-08-04

This software can be used in so many applications with no code necessary to create automations,...

This software can be used in so many applications with no code necessary to create automations, dashboards and data aggregation from other sources. We have been able to redeploy thousands of working hours from administrative duties to value add activites.

Pros

Product can be purchased with a limited number of licenses to gain knowledge and champions to scale. This allows for a low cost entry point. Users do not have to be licences to use the software only to create or edit an existing Smartsheet.

Cons

The only issue we have encountered so far was the challenges to get our organization to scale its use. However, after 6 years we now see widespread use of the software with licenced active users in most departments.

Alternatives Considered

Microsoft Project and monday.com

Reasons for Choosing Smartsheet

We outgrew our Microsoft tools and required something far more robust to manage all the projects and operational support issues that had been assigned to the Process Excellence & CI team.

Switched From

Microsoft Word and Microsoft Excel

Reasons for Switching to Smartsheet

Ease of use, quick start up, minimal learning curve, accessibility for all staff without a licence, good product support and access to experts for more complex solutions, excellent user conferences and webinars to learn advanced features for the program, affordability, wide range of solutions beyond project management and Kanban if you want to scale to their platinum product, well developed Smartsheet Community with so many questions answered when you google it, Smartsheet Certification available.
Showing 5 reviews of 2,400 Read all reviews

Smartsheet FAQs

Below are some frequently asked questions for Smartsheet.

Smartsheet offers the following pricing plans:

  • Starting from: US$7.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

Smartsheet has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Smartsheet supports the following languages:

English, French, German, Italian, Portuguese, Russian, Spanish

Smartsheet supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Smartsheet integrates with the following applications:

123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, Slack, TIBCO Spotfire, Tableau, VMware Horizon, Workplace from Meta, Zapier

Smartsheet offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Smartsheet.