ManageEngine Endpoint Central
ManageEngine Endpoint Central
About ManageEngine Endpoint Central
Endpoint Central (formerly Desktop Central) from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones.
Endpoint Central enables technicians to automate their regular desktop management routines. Patch installation, software distribution, IT asset management, software license management, software usage statistics monitoring, USB device usage management, remote desktop control, and more, can be automated with Endpoint Central. The software supports managing both Mac, Windows, and Linux operating systems.
Users can manage their mobile devices to: deploy policies & profiles; configure devices for wifi, email accounts, and VPN, etc.; apply restrictions on camera use and browser; secure mobile devices by enabling passcodes, remote locking, and remote wiping, etc.
All iOS, Windows, and Android tablets or smartphones can be managed with Endpoint Central.
Key benefits of ManageEngine Endpoint Central
For the desktop management of Windows, Mac and Linux systems, Desktop Central enables the automation of patch deployment, software deployment, remote control, asset management, service pack installation, active directory reports, and more.
For MDM - mobile device management - of iOS, Android and Windows devices, Desktop Central enables device enrolment, app management, profile management, asset management, security management, audits, and reports, all centrally.
Technicians can troubleshoot remote desktops with video recording, file transfer and multi-user collaboration.
Desktop Central has over 25 predefined configurations including security policies, power management, and USB device management.
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- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Control your endpoint's update software with EndPoint Central
Reviewed on 2024-04-23
In summary, ManageEngine Endpoint Central can be a recommended solution for organizations seeking a...
In summary, ManageEngine Endpoint Central can be a recommended solution for organizations seeking a comprehensive, cost-effective, and scalable platform for endpoint management. However, it's essential to carefully assess the organization's specific requirements, budget constraints, and readiness for implementation before making a recommendation.
Pros
ManageEngine Endpoint Central is a robust endpoint management solution designed to streamline IT operations, enhance security, and optimize endpoint performance across organizations of all sizes.
The platform leverages automation to streamline routine tasks such as patch deployment, software updates, and asset tracking. By automating these processes, Endpoint Central helps IT teams save time, reduce manual errors, and improve overall efficiency.
Overall, ManageEngine Endpoint Central is a comprehensive and user-friendly solution that addresses the diverse needs of modern IT environments, empowering organizations to efficiently manage and secure their endpoints while enhancing overall productivity and reliability.
Cons
While ManageEngine products are known for their affordability compared to some enterprise solutions, the cost of Endpoint Central may still be prohibitive for smaller organizations, especially when considering additional modules or add-ons.
ManageEngine provides comprehensive documentation and support, but some users may encounter challenges in accessing timely assistance or finding solutions to specific issues, like deploying the software across your network.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
best MDM and Desktop laptop monitoring tool
Reviewed on 2021-05-12
best MDM and patch management system can monitor the devices from one plat form
best MDM and patch management system can monitor the devices from one plat form
Pros
manage all desktop laptop from a single platform, user can enroll by themself from the portal
Cons
it should synchronize data with Asset explorer , but that option is not available,
MDM is not supporting linux
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best software product
Reviewed on 2024-08-08
It's to simply of using and intuitive. I have configured a policy for PC and iPhone, match the...
It's to simply of using and intuitive. I have configured a policy for PC and iPhone, match the Apple MDM and set the policy, without training.
Pros
The interface is very simplicity, intuitive and clarity.
Cons
I've not found anything that I do not like but I not used the platform enough.
Reasons for Switching to ManageEngine Endpoint Central
We are still testing the product. We have not decided.- Industry: Financial Services Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Tries to do too many things
Reviewed on 2018-12-07
This product advertises a lot of features and functionalities that try to make the solution a...
This product advertises a lot of features and functionalities that try to make the solution a one-stop shop for IT departments. Unfortunately none of the features work well or work at all. When compared with other patching solutions, software deployment solutions and help desk toolsets, it falls flat on its face and does not meet the demands of an enterprise sized organization. Support staff is foreign based and can be very difficult working against the language barriers or trying to explain the problem even though they appear to be trying to help.
Pros
Useful dashboard for inventory of hardware and software.
Cons
Patching is extremely complicated compared to competitors.
Agents deployed to endpoints consume large amount of CPU and RAM.
Customer support is a small team with most tickets taking 3 days minimum. Every case starts with uploading logs.
Product patches are being released constantly to fix the large number of bugs in software.
Bandwidth management for remote offices does not function well and will easily consume an entire circuit. If this happens it is difficult to stop the traffic until the action has completed. Small mistakes can have big consequences when configuring deployments.
Response from ManageEngine
Hello,
Greetings from ManageEngine!
We're glad you like our intuitive dashboard for hardware and software inventory.
We're sorry about your unpleasant experience with the product. Our patching today has transcended and become a lot more seamless with the introduction of automated patch deployment tasks, wherein every stage of the patch cycle is automated. We've grown as a team, and currently we have quite a lot of support technicians who can resolve your issues in a jiffy. Our product upgrades are no longer about issue fixes, rather we're releasing top-notch features - requested by our customers, and the ones that meet market standards.
If you require further assistance with the product features, do write to us at [email protected].
Should you need any further information, please do not hesitate to write to us at [email protected].
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Reviewing ManageEngine Endpoint Central
Reviewed on 2024-06-25
Pros
Patch Management, Configurations, Next gen-antivirus
Cons
Reporting has to be more accrued and gives a clear view
Switched From
System CenterReasons for Switching to ManageEngine Endpoint Central
I found Manageengine easier to use and gives more featuresManageEngine Endpoint Central FAQs
Below are some frequently asked questions for ManageEngine Endpoint Central.Q. What type of pricing plans does ManageEngine Endpoint Central offer?
ManageEngine Endpoint Central offers the following pricing plans:
- Starting from: US$795.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Desktop Central Professional Edition: $645.00/year Suitable for managing 50 desktop computers in LAN
Q. Who are the typical users of ManageEngine Endpoint Central?
ManageEngine Endpoint Central has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ManageEngine Endpoint Central support?
ManageEngine Endpoint Central supports the following languages:
Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does ManageEngine Endpoint Central support mobile devices?
ManageEngine Endpoint Central supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does ManageEngine Endpoint Central integrate with?
ManageEngine Endpoint Central integrates with the following applications:
ManageEngine ServiceDesk Plus, ServiceNow, Spiceworks Cloud Help Desk, Zendesk Suite
Q. What level of support does ManageEngine Endpoint Central offer?
ManageEngine Endpoint Central offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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