About Webex

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most

Make meetings more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions, notes and highlights
• Monitor and manage your work-life balance and professional relationships with personal insights

Pricing starting from:

$19.95/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Webex

Flexible
-Adaptable for any workstyle, role, or device so you can choose when, where, and how you work.

Inclusive
-Equal experiences for everyone regardless of geography, language, or communication style.

Secure
-Secure by design, private by default, to defend against threats no matter where you're working.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, United States

Supported Languages

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

Pricing starting from:

$19.95/month

  • Free Version
  • Free Trial
  • Subscription

Images

Webex Software - Message highlights
Webex Software - Group meetings
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Webex video
Webex Software - Message highlights
Webex Software - Group meetings

Features

Total features of Webex: 190

  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Application Encryption
  • Assignment Management
  • Attendee Management
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Audit Management
  • Audit Trail
  • Auto Framing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Availability Indicator
  • Brainstorming
  • Brand Management Software
  • Breakout Rooms
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording Software
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking Software
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Desktop / Browser Sharing
  • Diagnostic Tools
  • Discussions / Forums
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Signature
  • Email Management Software
  • Email Reminders
  • Employee Activity Monitoring
  • Engagement Tracking
  • Event Management Software
  • Event Scheduling
  • File Management
  • File Sharing Software
  • File Transfer
  • For Cloud Phone Systems
  • For Small Businesses
  • Forum / Discussion Board
  • HD Audio/Video
  • Host Controls
  • IT, Server & Network Monitoring Software
  • IVR / Voice Recognition
  • Interactive Content
  • Internal Meetings
  • Live Chat Software
  • Live Streaming Production
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Moderation
  • Monitoring
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Prioritization
  • Private Chat
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Time Tracking
  • Projections
  • Q&A Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Registration Management
  • Reminders
  • Remote Monitoring & Management
  • Remote Support Software
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling Software
  • Screen Capture
  • Screen Mirroring
  • Screen Recording Software
  • Screen Sharing Software
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Single Sign On Software
  • Social Media Integration
  • Social Media Streaming
  • Softphone Software
  • Split/Multi-Screen
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Targeted / Locked Screen Sharing
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • To-Do List
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications Software
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing Software
  • Video Layouts/Views
  • Video Management Software
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Visual Analytics
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard Software
  • Workflow Management Software

Alternatives

Zoom Meetings

4.6
#1 Alternative to Webex
Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file...

Microsoft Teams

4.4
#2 Alternative to Webex
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice &...

Zoom Video Webinars

4.6
#3 Alternative to Webex
Zoom Video Webinars is designed to help businesses host webinars, engage with audiences, and facilitate communication...

Google Meet

4.5
#4 Alternative to Webex
Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include...

Reviews

Overall rating

4.4 /5
(6,365)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support Software
4.2/5

Already have Webex?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 6,365
Sergio r A.
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Essential

Reviewed on 2022-06-18

Pros

Audio and video quality with excellent networking stability

Cons

Low flexibility after schedule creation.

Alternatives Considered

Microsoft Teams

Reasons for Choosing Webex

Stability

Switched From

Google Meet
Kelly m B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It's simple to use and facilitates teamwork

Reviewed on 2022-05-11

Using Webex, video conferencing is a simple and straightforward process. I've used Webex to...

Using Webex, video conferencing is a simple and straightforward process. I've used Webex to participate in interviews and instructional webinars, among other things. Installation and use across many devices is really simple and functional.

Pros

Its user role administration is simple to use, and its functions are not complicated, but rather straightforward. When preparing a presentation, I really appreciate the annotate feature. Additionally, the program offers real-time translation as well as subtitling capabilities. I appreciate that the program is simple to set up and that it is simple to communicate with colleagues all around the world.

Cons

When used on mobile devices, it does not function correctly. When I have computer troubles (not software problems), I attempt to utilize Webex on my cell phone, but it doesn't work very well. Unfortunately, I am unable to function correctly.

Esteban R.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Webex Meetings review

Reviewed on 2022-06-09

Had the worst customer experience ever!

Had the worst customer experience ever!

Pros

Simplicity in setup and good performance overall

Cons

Lack of essential features, limited setup and config on mobile

Alternatives Considered

Google Meet

Reasons for Choosing Webex

To test it; now ditched Webex for good and staying with Google Meet

Switched From

Zoom Meetings

Reasons for Switching to Webex

now ditched Webex for good
Sarah H.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It's an easy-to-use video and web conferencing solution

Reviewed on 2022-05-28

It's simple to attend a Webex meeting from anywhere, just like many other online meeting solutions....

It's simple to attend a Webex meeting from anywhere, just like many other online meeting solutions. Browser integration is a piece of cake. Everything runs better using the desktop application. My lectures and meetings go more easily thanks to the screen-sharing capability.

Pros

Video conferences and interviews with Webex may be smooth and error-free. For our meetings, we utilized WebEx, which provides a secure connection. I'm a fan of the variety of methods to connect. For those who are constantly on the go, the mobile version is ideal.

Cons

We're solely on the user side of the program, so there's not much to say here. We have a good selection of options at our disposal. I believe Webex should be more user-friendly because it can be a little difficult to access calls.

Surajit C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A Professional Video Conferencing

Reviewed on 2022-05-21

This stage is extremely easy to understand and presently we can speak with various individuals...

This stage is extremely easy to understand and presently we can speak with various individuals across the world. Presently without movement, we can meet anybody, and this is great for our organization and business.

Pros

I feel greater adaptability in my organization now when I can remain associated with video conferencing through Webex Meetings. The elements and choices of this stage are unbelievably proficient. Since they have decreased the interruptions with the high level of commotion expulsion is highlighted. So it's not difficult to talk and examine business matters with partners. The programmed record highlight is likewise generally excellent. Despite the fact that we can record our discussions, it's astounding.

Cons

I figure the streaming length on the fundamental free variant ought to be more. As indicated by my own involvement with Webex Meetings, any remaining highlights are perfect, there isn't so much as a solitary negative point.

Alternatives Considered

Zoom Meetings and Microsoft Teams

Reasons for Switching to Webex

We are involving this extraordinary stage for both video and sound conferencing. On account of its great association, we are making proficient gatherings with different workers. It's truly wonderful for our business.
Showing 5 reviews of 6,365 Read all reviews

Webex FAQs

Below are some frequently asked questions for Webex.

Webex offers the following pricing plans:

  • Starting from: $19.95/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free: free for individuals Starter: $19.95/month/host (or $17.95/month when billed annually) Business: $39.95/month/host (or $35.95/month when billed annually) for up to 200 participants in each meeting Contact Cisco for more information on pricing, and for custom enterprise plans.

Webex has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Webex supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

Webex supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Webex integrates with the following applications:

Cvent Event Management, GitHub, Microsoft Outlook, Microsoft Teams, Slack, SumTotal Learn, Zapier, Zendesk

Webex offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Webex.