Zoho Mail

Secure email hosting & mailbox management for business users

4.4 /5 (538 reviews) Write a Review!

Zoho Mail Overview

What is Zoho Mail?

[email protected]
Get a custom domain email for your business. Create unique and professional email addresses for your employees with your company domain.

Secure, ad-free email with 99.9% uptime guaranteed
Zoho Mail guarantees you the most wanted availability with the utmost security and privacy to your account via EAR, TLS and TFA authentication.

Seamless email migration
Make your switch simple using our Migration tools. Our expert 24x7 technical support will help you make a smooth transition to Zoho Mail.

Control Panel
Manage your business emails from Zoho Mail’s powerful Control Panel. Admins can set up individual mailbox quotas and privileges,

Easy Migration
Migration to Zoho hosted mail is a breeze. You can have our ever-ready support experts walk you through the process or download the self-migration tool. MS Exchange PST based transitions are especially a zap!

A newer way to email
Zoho Mail has brought the best elements of social into email, letting you tag people or share folders in a click. Streams will let you get social, and help you spend more time outside the (in)box.

Instant Chat
This built-in instant chat allows your corporate community to quickly come together to discuss important topics and make decisions faster. Best of all, it runs entirely on your browser as a non-distracting sleek bar at the bottom.

Calendar, Tasks & Notes
Your corporate users can keep track of important tasks, share calendars, take notes, et al making collaboration smooth & effective. Your users are desktop savvy? No worries. Syncing is seamless with popular desktop clients.

Multiple Email Accounts
Why not have you access all your other favorite email accounts from one place? You can configure other POP accounts in Zoho Mail, each of them displayed as an exclusive module with a single click. Isn't that actually cool?

Zoho Mail Overview

Pricing

Starting from
US$1.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Mail Lite: $1/user/month (5GB per User)
Mail Premium: $4/user/month (50GB per User)


Zoho Mail Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 18 others, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Media

Zoho Mail video

Zoho Mail Reviews

Zoho Mail Reviews

Overall rating
4.4
/
5
Excellent
312

Very good
168

Average
45

Poor
8

Terrible
5

Value for Money
4.6
Features
4.4
Ease of Use
4.3
Customer Support
4.3
89% recommended this app
Nathan L.

Great if you know how to set it up.

It's been great! After it is set up it's a powerful software that helps fuel my business as it grows.


Felix J.

Great for basic capabilities, lacking integration with other suites

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth.

It's a great (free under 5 users) product​ if you're not looking to do anything fancy, and only care about basic functionality.


Muhammad S.

My experience using the Zoho Mail

My experience with the site is more than excellent, and I recommend it to everyone who wants professional mail and excellent service for free, and also using the site is easy like any other mail we use.


Verified Reviewer

So-So Email Platform with Pros and Cons

While not perfect, Zoho Mail - both from a user and administrator standpoint - worked well enough to satisfy business needs which was to host email accounts from a custom website domain. Plus. It's hard to really complain about something that doesn't cost anything. The overall look and feel of it is dated and definitely minor leagues compared to powerhouses like Gmail and Outlook and Yahoo Mail, but taken as is, it works and gets the job done.


Anup S.

Ease of use and quick set up!

I have had no instances of mail server being down ever and that’s what you look for in a mail server. Emails are sorted as per rules/ folders and to set it up is a breeze.


Nathan L.
Industry: E-Learning
Company size: Self Employed

Great if you know how to set it up.

Used Daily for 2+ years
Reviewed on 2020-04-30
Review Source: Capterra

It's been great! After it is set up it's a powerful software that helps fuel my business as it grows.

Pros

Zoho Free Mail is a great free software that has fantastic capabilities. The ability to add up to five users for free and different groups such as support, info, no-reply, etc. are powerful for freemium software.

Cons

It's hard to set up if you don't know what you're doing. It requires adding and editing entries to you DNS host server for your domain hosting. If you don't know what that is, you might want to consider another solution.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Felix J.
Industry: Accounting
Company size: Self Employed

Great for basic capabilities, lacking integration with other suites

Used Daily for 2+ years
Reviewed on 2019-09-09
Review Source: Capterra

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth.

It's a great (free under 5 users) product​ if you're not looking to do anything fancy, and only care about basic functionality.

Pros

Zoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail​ or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise.

Since my only user was myself and an additional service account for miscellaneous sending purposes, I was using the "free" version, which is fully featured, but limited to 5 users. While the free version includes quite a lot of mail features, it is ultimately limited on mail storage, eventually causing me to move away. The free version also included access to some of Zoho's other products, including their contacts and calendar suite (expected with any email provider these days), as well as their office suite (think Word/Excel/Powerpoint). These were nice features to have included, but I ultimately did not use them too much, except for Contacts and Calendar.

Cons

Zoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are​ basically unheard of compared to Office Online (with OneDrive) and Google Docs (with Drive). Their IMAP/POP3, CalDav, and CardDav solutions are basic and fragmented, though the features are there. Furthermore, with the free account, I didn't get/expect any customer support so any problems were left to myself to fix (not many came up anyways).

Primarily, you lack integration with third parties and industry leaders with their services. They don't provide many plugins or connectors to external parties, and when they do, the options are lackluster. Don't expect to be able to automate things with Zoho.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Muhammad S.
Industry: Broadcast Media
Company size: Self Employed

My experience using the Zoho Mail

Used Daily for Free Trial
Reviewed on 2020-12-03
Review Source: Capterra

My experience with the site is more than excellent, and I recommend it to everyone who wants professional mail and excellent service for free, and also using the site is easy like any other mail we use.

Pros

I have used Zoho for a short time, but I can judge that Zoho Mail is the best at giving you professional mail, and what I like most is that you can get a lot of features like message storage space that is enough for your use and all this is free for a lifetime and I have never had any problems with mail as it receives and sends messages without problems or delays, so far I like the site and it is easy to use. I recommend Zoho to everyone who wants your professional mail for free for life with great features, and if your workspace is bigger, they also offer various plans that you can subscribe to.

Cons

I had no problems using the site, either at first when registering and linking the site to my domain. You ran into some minor issues, and depending on the company the domain was leased from, you might not see these issues. Each company has an explanation on the site about how to connect the DNS settings, but the company that I rented the domain from did not have a detailed explanation

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Mental Health Care
Company size: 10,000+ Employees

So-So Email Platform with Pros and Cons

Used Daily for 6-12 months
Reviewed on 2019-06-24
Review Source: Capterra

While not perfect, Zoho Mail - both from a user and administrator standpoint - worked well enough to satisfy business needs which was to host email accounts from a custom website domain. Plus. It's hard to really complain about something that doesn't cost anything. The overall look and feel of it is dated and definitely minor leagues compared to powerhouses like Gmail and Outlook and Yahoo Mail, but taken as is, it works and gets the job done.

Pros

Free platform to set up and manage multiple email addresses for a custom domain. It's super easy to set up individual email accounts and groups.

Cons

While creating email accounts with easy, managing them was not so much. Often you would get errors that made no sense even though everything seemed to be working. Also, the user interface could be improved as it seems a bit dated and clunky. And email classifications such as Newsletter and Notification would often mis-categorize emails causing you to miss important emails at first.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Anup S.
Industry: Food & Beverages
Company size: 11-50 Employees

Ease of use and quick set up!

Used Daily for 2+ years
Reviewed on 2020-09-25
Review Source: Capterra

I have had no instances of mail server being down ever and that’s what you look for in a mail server. Emails are sorted as per rules/ folders and to set it up is a breeze.

Pros

It’s a web based service with quick setup and ease of use. I like it’s security features and does its job well.

Cons

There is nothing that you can complain about this software. It’s easy to use and setup. I have had zero issues since 5 years of use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.6/10
Based on 538 user ratings
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Zoho Mail Pricing

Zoho Mail Pricing

Starting from
US$1.00/month
Free Trial
Free
Subscription
Value for money

Mail Lite: $1/user/month (5GB per User)
Mail Premium: $4/user/month (50GB per User)

Mail Lite: $1/user/month (5GB per User)
Mail Premium: $4/user/month (50GB per User)

Value for Money
4.6/5
Based on 538 user ratings
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Zoho Mail Features

Zoho Mail Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4.4/5
Based on 538 user ratings
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Categories

Additional information for Zoho Mail

Additional information for Zoho Mail

Key features of Zoho Mail

  • Calendar and Tasks
  • Control Panel
  • Easy Migration
  • Email Policies
  • Folders and Labels
  • Instant Chat
  • Multiple Account
  • Multiple Domain
  • Powerful Search
  • Unlimited Groups

Benefits

Safe, Reliable & Secure
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.

No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.

Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.

Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.

Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More

Zoho Mail FAQs

Zoho Mail FAQs

Below are some frequently asked questions for Zoho Mail.

Q. What type of pricing plans does Zoho Mail offer?

Zoho Mail offers the following pricing plans:

Starting from: US$1.00/month

Pricing model: Free, Subscription

Free Trial: Available

Mail Lite: $1/user/month (5GB per User) Mail Premium: $4/user/month (50GB per User)

Q. What are the main features of Zoho Mail?

Zoho Mail offers the following features:

  • Calendar and Tasks
  • Control Panel
  • Easy Migration
  • Email Policies
  • Folders and Labels
  • Instant Chat
  • Multiple Account
  • Multiple Domain
  • Powerful Search
  • Unlimited Groups

Q. Who are the typical users of Zoho Mail?

Zoho Mail has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Zoho Mail support?

Zoho Mail supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Zoho Mail offer?

Zoho Mail has the following pricing plans:

Free, Subscription

Q. Does Zoho Mail support mobile devices?

Zoho Mail supports the following devices:

Android, iPhone, iPad

Q. What other apps does Zoho Mail integrate with?

Zoho Mail integrates with the following applications:

NEWOLDSTAMP, Workato, Zoho CRM, Zoho Docs, Zoho Projects, Zoho Recruit, Zoho SalesIQ, Zoho SalesInbox, Zoho Show, Zoho Sites

Q. What level of support does Zoho Mail offer?

Zoho Mail offers the following support options:

FAQs, Forum, Online Support, Knowledge Base, Phone Support, Video Tutorials