Unitrends MSP Overview

What is Unitrends MSP?

Unitrends MSP is an appliance based long-term data archiving, and disaster recovery solution for use with both physical and virtual environments. Users can select either the Forever cloud or the No Limits cloud for their data storage, each with different benefits. Storage in the Forever cloud can be purchased in 500GB increments to store as much or as little data as required, and is designed to retain data long-term for meeting compliance or regulatory conditions. 7 daily, 4 weekly, and 12 monthly data backups are stored by default, plus an unlimited number of annual backups, which can be stored indefinitely. The No Limits cloud dynamically scales its storage based on the capacity of users’ on-premise solutions, and automatically copies all backup data stored on-premise.

Unitrends MSP is HIPAA compliant, and stores data in SSAE-16 certified data centers, located in the United States, Australia, Germany, Canada, and the United Kingdom. All data is encrypted with AES-256 encryption during transfer and storage. Unitrends also offers a Disaster Recovery add-on to its Cloud Backup plans, with up to 5 disaster recovery VMs included in subscriptions, offering users a cloud environment to continue operations should a primary site failure occur.

Unitrends MSP Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing information is available on inquiry.


Unitrends MSP Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

The Unitrends MSP dashboard
Unitrends MSP video Unitrends MSP screenshot: The Unitrends MSP dashboard

Unitrends MSP Reviews

Unitrends MSP Reviews

Overall rating
4.6
/
5
Excellent
5

Very good
3

Average
0

Poor
0

Terrible
0

Value for Money
4.5
Features
4.8
Ease of Use
4.4
Customer Support
5
100% recommended this app
Mike A.

It Just Works


Jim M.

Unitrends Backup Software

Unitrends has provided the ability for fast, inexpensive, reliable and secure backups. On the few times contact with tech support was needed, they provided quick and accurate support to resolve our issues.


Eric W.

Easy to use and quick


Andrew M.

Unitrends is a Great Backup Appliance


Tina M.

Essential to a DR plan


Mike A.
Industry: Medical Devices
Company size: 11-50 Employees

It Just Works

Used Daily for 2+ years
Reviewed on 11/22/2017
Review Source: GetApp

Pros

I like that there are disks and NO TAPES. It makes for very very reliable backups and restores. Unitrends is a company built on Customer Service. When we started with them, the person you got on the phone with brought the issue to resolution. Now things are different, but it does not feel like you are just a number. They really want to make sure you get a satisfactory outcome. Onboarding was pretty simple and painless. I would recommend them to everyone. In the almost 7 years we have used it, there have been very little problems. And the problems we did have got resolved. DO I wish that sometimes they were resolved differently or more quickly, sure. But at the end of the day, we did get to a resolution.

Cons

I hate when the UI changes significantly and it makes it very hard to find or do what I want to do. I wish they had their own sales. I hate going through a third party. It was so much simpler going through Unitrends for all of my needs, questions, or upgrades.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jim M.
Industry: Retail
Company size: 501-1,000 Employees

Unitrends Backup Software

Used Daily for 2+ years
Reviewed on 8/6/2019
Review Source: Capterra

Unitrends has provided the ability for fast, inexpensive, reliable and secure backups. On the few times contact with tech support was needed, they provided quick and accurate support to resolve our issues.

Pros

Configuration of the application is quite simple and having the benefit of "incrementals for ever" allows quick backups.
The ability to utilize the Unitrends appliance for backups makes it very easy to upload backup data to the cloud as a secure off-site location, and it eliminates the need for high cost massive storage for on-site archival of data.

Cons

Truthfully, there is NOTHING I dislike about this software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Eric W.
Industry: Telecommunications
Company size: 1,001-5,000 Employees

Easy to use and quick

Used Other for Free Trial
Reviewed on 11/21/2017
Review Source: GetApp

Pros

Very simple UI, so its easy to use. Backups and restores are very quick. Their support is top notch.

Cons

The SQL and Sharepoint backups can be a bit touchy. Sometimes takes a little extra configs for those. I wish their was better reporting storage for long term lookups

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Andrew M.
Industry: Construction
Company size: 51-200 Employees

Unitrends is a Great Backup Appliance

Used Daily for 1+ year
Reviewed on 11/14/2017
Review Source: GetApp

Pros

Ease of Use. Great Tech Support! Support will be your best experience. They have the best people there. Not only do they fix any issue you have but they also double check how you've setup your backups to make sure they will successfully backup. When I took over from the prior administrator Unitrends found out for me that several of the backups were not being properly backed up. Thus I would have had nothing to restore from. I use the physical appliances and Forever Cloud with DRaaS, and a RXDA to do quarterly archives.

Cons

Cost. All devices like this will have a higher cost. Unitrends was the best price point but expect to spend money for this! Quotes were still less than the competitors!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tina M.
Industry: Information Technology & Services
Company size: 11-50 Employees

Essential to a DR plan

Used Other for 2+ years
Reviewed on 11/29/2017
Review Source: GetApp

Pros

Incorporating a Unitrends Cloud Backup solution in your disaster recovery plan is essential. Unitrends offers a reliable and proven solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 8 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Unitrends MSP Pricing

Unitrends MSP Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing information is available on inquiry.

Pricing information is available on inquiry.

Value for Money
4.5/5
Based on 8 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Unitrends MSP Features

Unitrends MSP Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Authentication
Compliance Management
Monitoring
Password Management
Policy Management
Real Time Monitoring
Reporting & Statistics
Risk Alerts
SSL Security
Secure Data Storage
Third Party Integration
Two-Factor Authentication
User Management
Vulnerability Scanning
Features
4.8/5
Based on 8 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Unitrends MSP

Additional information for Unitrends MSP

Key features of Unitrends MSP

  • AES-256 encryption
  • Asset status tracking
  • Built-in data reduction
  • Daily, weekly, monthly, and annual backups
  • Disaster Recovery Services (DRaaS) add-on
  • HIPAA compliance
  • Infinite backup retention
  • Long-term data retention
  • Multiple cloud storage options
  • Ransomware detection
  • SSAE 16 certified data centers
  • Single-pane-of-glass management

Benefits

Built-in data reduction optimizes backup performance over low bandwidths, plus compression, source-side de-duplication, and local caching means as little data as possible is sent to the backup target.

Choice of two clouds - the Forever cloud offers storage purchased in 500GB increments, with a default retention policy of 7 daily, 4 weekly, 12 monthly, and all annual backups, whereas the No Limits cloud backs up all data stored in on-premise backups, and scales to the capacity of on-premise storage.

Disaster Recovery Service add-on (DRaaS) is an “always on” standby disaster recovery system designed to deliver continued operations during primary site failure.

Unitrends Cloud Backup is HIPAA compliant, with AES-256 encryption of all data during transfer and in storage, and data is stored in SSAE-16 certified data centers.

Unitrends MSP FAQs

Unitrends MSP FAQs

Below are some frequently asked questions for Unitrends MSP.

Q. What type of pricing plans does Unitrends MSP offer?

Unitrends MSP offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Pricing information is available on inquiry.

Q. What are the main features of Unitrends MSP?

Unitrends MSP offers the following features:

  • AES-256 encryption
  • Asset status tracking
  • Built-in data reduction
  • Daily, weekly, monthly, and annual backups
  • Disaster Recovery Services (DRaaS) add-on
  • HIPAA compliance
  • Infinite backup retention
  • Long-term data retention
  • Multiple cloud storage options
  • Ransomware detection
  • SSAE 16 certified data centers
  • Single-pane-of-glass management

Q. Who are the typical users of Unitrends MSP?

Unitrends MSP has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Unitrends MSP support?

Unitrends MSP supports the following languages:

English

Q. What type of pricing plans does Unitrends MSP offer?

Unitrends MSP has the following pricing plans:

Subscription

Q. Does Unitrends MSP support mobile devices?

We do not have any information about what devices Unitrends MSP supports

Q. What other apps does Unitrends MSP integrate with?

Unitrends MSP integrates with the following applications:

Pulseway

Q. What level of support does Unitrends MSP offer?

Unitrends MSP offers the following support options:

Video Tutorials, Online Support, Knowledge Base