--- description: Detailed reviews on Axxess Home Health based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Axxess Home Health with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Axxess Home Health Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [EMR Systems](/directory/56/electronic-medical-records/software) > [Axxess Home Health](/software/103551/agencycore) # Axxess Home Health Canonical: https://www.getapp.ca/software/103551/agencycore Page: 1 / 17\ Next: [Next page](https://www.getapp.ca/software/103551/agencycore?page=2) > Home health software with various integrations including billing, scheduling, financial, reports, and compliance > > Verdict: Rated **4.1/5** by 386 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Axxess Home Health Home health organizations can ensure Joint Commission, CHAP, and ACHC compliance with built-in best-practice standards and quality assurance tools for all regulatory requirements and audits. Axxess AgencyCore users can streamline operations with real-time functionality that eliminates duplication and errors as well as tracks care teams effectively via the scheduling interface. Organization and patient data is securely stored in high security data centers located strategically nationwide while users have secure cloud access from anywhere, at any time. Axxess AgencyCore users can collaborate effectively with the built-in, HIPAA-compliant messaging system for real-time communication. Clinicians can track patient progress with intuitive graphs that help with care plan and treatment, amongst a variety of other integrated analysis tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 386 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Axxess - **Location**: Dallas, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$899.00 - **Pricing model**: Per User - **Pricing Details**: Axxess offer small, medium, large, or extra large packages. Single to unlimited users. Customized pricing depending on the users’ needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management Software - Compliance Management - Customizable Reports - Electronic Signature - HIPAA Compliant - Live Chat Software - Mobile Access - Patient Records Management - Payroll Management - Real-Time Data - Real-Time Notifications - Scheduling Software - Task Scheduling - Time Tracking by Client ## Integrations (6 total) - ADP Comprehensive Services - Acclivity - Forcura - Health Recovery Solutions - Trella - WorldView ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software) ## Related Categories - [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software) - [Home Health Care Software](https://www.getapp.ca/directory/61/home-health-care/software) - [Patient Engagement Software](https://www.getapp.ca/directory/1359/patient-engagement/software) - [HIPAA Compliance Software](https://www.getapp.ca/directory/1727/hipaa-compliance/software) - [Medical Scheduling Software](https://www.getapp.ca/directory/68/medical-scheduling/software) ## Alternatives 1. [InMyTeam](https://www.getapp.ca/software/2064401/inmyteam) — 4.6/5 (93 reviews) 2. [AlayaCare](https://www.getapp.ca/software/105793/alayacare) — 4.1/5 (188 reviews) 3. [Alora Home Health](https://www.getapp.ca/software/106021/alora-homecare-software) — 4.5/5 (160 reviews) 4. [eRSP](https://www.getapp.ca/software/2067747/ersp) — 4.2/5 (99 reviews) 5. [WellSky Home Health](https://www.getapp.ca/software/91029/WellSky-Home-Health) — 3.4/5 (108 reviews) ## Reviews ### "User Friendly" — 4.0/5 > **Sarah** | *August 6, 2019* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It is self explanatory and user friendly, easy to learn. > > **Cons**: Training modules can be tricky to understand ----- ### "Zoey Health Services Report/Experience With Axxess." — 5.0/5 > **CHINWE** | *November 5, 2017* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Axxess is a complex organization big enough to contain almost everything required for a smooth running of Home Health Agency. Supper customer service ready to talk to you 100 times a day solving problems with happiness. There staff takes correction without frowning, makes amend their mistakes without victimizing there customers. In fact, this is a good quality with Axxess staffs they know that "Your customer is always right". I am talking with experience. Where I have problem is the " Billing Department". > > **Cons**: The Billing department has to be re-structured. More experienced billers are needed, and or frequent up dates through in -service training are required of the billers to be current.Secondly, they are not suppose to be harsh and rude when addressing a frustrated customer whom out of Axxess billers mistakes and in-experience made the customer loose money.This bad attitude to work makes them not to realize their mistakes and carelessness so they are not ready to change quite unlike Axxess software staffs. Obstructing business cash flow is dangerous. > > Let me share my recent experience with you.My biller does not know that medicare has new measures on home Health Agencies now on 'Rap Suppression'. Axxess billing dept.,put one of my patients on Rap Suppression by name Elnora Jones due to over late rapping. That not withstanding, a repeat late rap on the same patient occurred again and medicare implemented rap suppression.This is why I am demanding a refund and termination of their contract whether I breached the contract on not. I am still with Axxess home health system but not with billing dept. Axxess billing dept.does not have good reputation, if nothing is done to correct them, it is going to affect Axxess in general because 3 of my friends pulled out of axxess because of how the billers handled their problems. ----- ### "A Challenging Software that does not meet it's description." — 2.0/5 > **Chris** | *June 25, 2024* | Hospital & Health Care | Recommendation rating: 2.0/10 > > **Pros**: It hits some of the basic requirements, but it does not perform very well. > > **Cons**: The software and updates are clunky. It does not manage claims well, and the customer service is terrible. Good luck getting a response from them in a timely manner. Many times, we had to call CMS or other entities to determine what the software was not doing. Highly frustrating to use this software. > > Not a good overall experience, at all. They did not live up to the commitments they made, and the customer service was bad. If it functioned as they promised then it might be all right, but we never experienced this. We do not recommend to other clients. ----- ### "Great for billing and charting transparency" — 5.0/5 > **Edgar** | *August 31, 2017* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Simple to use and mostly intuitive. A good tool would be to have a curriculum / test for each module "How to complete and OASIS ' based on their permissions. This shows the Administrator that a new / current employee is competent in completing such a task.....Video, then test, where they need to pass 80%. if not, the employee stays on 'probation'. Of course you can give the administrator to wave the testing and let them 'wing it' at their peril. > > **Cons**: Need deeper reporting functionality that enables the Administrator to understand what steps, employees are delaying the OASIS, RAP and Final process. We need a report that becomes a checklist of steps needed to complete for each patient's claim.....by insurance, by task, tied to the RAP/Final status, tied to an ability to input contact withe the RN's for Tasks and MD's / MD offices for Orders.....i.e., 'Contacted dr Jones 5/4, sent 2nd fax of order 5/27, Office closed for holiday 6/2-9.' Agencies more transparency as to what is holding up a RAP or Final and an ability to simply report this graphically / metrically with team members. Keep up the great work\! > > Please build a notes functionality that is reportable for Billing. We would also benefit from a reporting function for the Stick notes AND the Status Names from Activity Logs. Also, please build a CRM that links to the patients, Physicians and Referrals\! This will help us keep the tracking of patients or referrals in one place. Keep up the Great Work\! ----- ### "Electronic Documentation for Homehealth" — 4.0/5 > **Richelle** | *October 30, 2023* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: Ease of basic format. Ability to use mobile device to enter in data and/or complete document > > **Cons**: Only recently has agency required more extensive version of evaluation/assessment and it is long and tedious to perform, it appears to be more of an OASIS than the previous used format for Eval > > Prior to use of extensive version, this format has been easy to use, now I am not pleased with the extensive version ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.ca/software/103551/agencycore?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/103551/agencycore) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data