--- description: Detailed reviews on Dentrix Ascend based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Dentrix Ascend with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dentrix Ascend Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/54/dental/software) > [Dentrix Ascend](/software/103453/dentrix-ascend) # Dentrix Ascend Canonical: https://www.getapp.ca/software/103453/dentrix-ascend Page: 1 / 11\ Next: [Next page](https://www.getapp.ca/software/103453/dentrix-ascend?page=2) > Dentrix Ascend is a web-based dental practice management software offering users front office, clinical, and business tools to assist with the running of their practice. Multi-site support allows users to set up unlimited physical practice locations, with separate schedules and reporting, and the ability to share patient records. User roles can be assigned both by location and by user, and a role-based practice overview is shown to each user on login. > > Verdict: Rated **4.1/5** by 234 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Dentrix Ascend Users can manage up to 10 insurance policies per patient, track patient eligibility, and archive expired insurance plans. Unlimited physical practice locations can be created, enabling users to share patient records between practices, while still keeping schedules and reporting separate. Drag-and-drop report creation allows users to create customized reports, which can be exported in multiple formats. In patient profiles, users can manage patient relationships (both family and guarantor), track referrals, and include conversation notes. Document management allows users to upload and manage documents or images, attach documents to patients’ files, and tag files for searching. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 234 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Henry Schein One - **Location**: American Fork, US - **Founded**: 1982 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2D Drawing - 3D Imaging - Accounting Software - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calibration Management Software - Case Management Software - Charting - Claims Management Software - Claims Scrubbing - Client Management - Clinical Notes - Communication Management - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Import/Export - Dental Practice Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Dental Software](https://www.getapp.ca/directory/54/dental/software) ## Related Categories - [Dental Software](https://www.getapp.ca/directory/54/dental/software) - [Patient Scheduling Software](https://www.getapp.ca/directory/3825/patient-scheduling/software) - [Patient Portal Software](https://www.getapp.ca/directory/939/patient-portal/software) - [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software) - [Patient Engagement Software](https://www.getapp.ca/directory/1359/patient-engagement/software) ## Alternatives 1. [Curve Dental](https://www.getapp.ca/software/91762/curve-dental) — 4.4/5 (285 reviews) 2. [CareStack](https://www.getapp.ca/software/2014883/carestack) — 4.8/5 (188 reviews) 3. [BestoSys](https://www.getapp.ca/software/107765/bestosys) — 4.8/5 (293 reviews) 4. [Adit](https://www.getapp.ca/software/2046768/adit) — 4.7/5 (264 reviews) 5. [Practice-Web](https://www.getapp.ca/software/2059059/practice-web-dental) — 4.9/5 (115 reviews) ## Reviews ### "Owner" — 4.0/5 > **JR** | *November 16, 2018* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: Cloud based, use on mobile devices, data available (report writer could be easier), > > **Cons**: To many clicks to accomplish tasks, report writer is not easy (need meta data), communication out of office is lacking, need to be able to link collections (timing), to original production day (ie lagged analysis), need reports on utilization of ops > > Moved from both CURVE and G4 --- upgrade to both... ----- ### "Every Update Makes it Better" — 5.0/5 > **Kathy** | *June 21, 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: This software is so user friendly. We are readily able to find what we need using the drop downs. When we want to add something to a chart it is clear where to find the chart, or notes, etc. Every time there is an applied update it improves the process and makes sense. Ascend is very in-touch with what we, the users, need. > > **Cons**: There are only a few hiccups we have found but they are small and we have found work-arounds; some verbiage in the texts or emails, but they are all being looked at or addressed. > > The best thing so far is being able to utilize Patient Communications, emails and texts make a huge difference with our recare. ----- ### "DENTRIX ASCEND" — 3.0/5 > **Sonya** | *February 4, 2021* | Hospitality | Recommendation rating: 4.0/10 > > **Pros**: Being web based is an advantage due to being able to access when out of the office with secure credentials. Occasionally situations arise when contacting patients outside of business hours of off location is important. Being able to add attachments to claims is easy and I do love this about Ascend, except...... > > **Cons**: ......Many insurance plans we use are not supported neither in eclaims nor attachments in Ascend. Some plans with multiple payor ids, are only identified in Ascend with one or the wrong payor id altogether, increasing the number of paper claims required. It also not possible to update an employer/group when they change insurance plans, some do this yearly. A brand new group has to be added when this happens. Editing a group makes much more sense. Too many clicks to do everything, especially printing. Standard reporting is extremely difficult. Building the report needed is time consuming and confusing. Of all the complicated things you can do with Ascend, electronic billing isn't one of them. Statements have to be printed, stuffed, stamped and mailed. Very time consuming. > > We just short of 2 years using Ascend. While I have gotten used to some of the more burdensome aspects, and it's okay, there are still many aspects that are inefficient and time consuming. Software, especially new "latest and greatest" should make workload easier and more efficient. Overall, Ascend hasn't made things more streamlined and efficient. It is the opposite. ----- ### "Dentix Ascend" — 5.0/5 > **Bruce** | *November 22, 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: There are multiple things to like about this software. First and foremost is the ease of use and intuitive flow. The second and for some of us, importantly, the support is immediate, friendly and definitive. Problems are easily solved during our busiest time at the office. > > **Cons**: The end of month statement procedure took more time to generate initially than I thought appropriate. There have been continual improvements to that function. > > We are clearly making better decisions and better financial forecasts with the dashboard. It has made the phrase "work smarter, not harder" a reality for us\! ----- ### "Getting better with every update" — 4.0/5 > **Matt** | *May 18, 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The cloud based platform makes for a great integration between multiple locations. The interface is practical and laid out well (once your are adjusted to it). > > **Cons**: Many updates are still needed, some of which should have been implemented in the first release of the program. Sometimes the program is 'buggy'/slow (we have very fast internet). There should be more options for customization. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.ca/software/103453/dentrix-ascend?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/103453/dentrix-ascend) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data