Base7booking

Frontdesk management, booking and marketing for hoteliers

About Base7booking

Base7 is a web-hosted Hotel Management software solution built specifically for hoteliers by hoteliers to deliver essential service capabilities. Hierarchically structured pricing for properties letting a single room to 75 and beyond, the monthly/yearly subscription and setup fees are geared to serve every business. Available options actually comprise three core products spanning a Property Management System (PMS), a free Booking Engine and a 2-way Channel Manager for broader marketing.

Base7booking’s PMS is all about efficiently managing front desk services from a centralized cloud-based login, accessible from any internet-enabled device. Single accounts can handle multiple hotel groups, apartments or larger chains to provide an instant overview of all properties via an intuitive UI. Tabbed real-time dashboards offer the latest operational status while enabling the administration of daily tasks from anywhere, at any time. Keep track of check-ins or check-outs on the fly, registering guests within clicks and viewing details of their stay. Use the Smart Calendar feature to manage reservations, optimizing occupancy with drag and drop functions to split, extend or block book rooms. In addition, integrated email tools allow customized template-based, multi-language messages to be sent to guests and communicate vital hotel information. An invoice log and generator aids timely checkouts or customer payment queries, while built-in reporting tools provide easy to interpret performance charts and statistics.

Base7 also bundles the complimentary, commission-free Booking Engine module for accepting online reservations. Capture guest information direct to the associated Base7booking account, while attractively showcasing property and services with high definition photography and rich descriptions. Track conversions with support for connecting Google Analytics and ensure accessibility with localized language support, plus responsive mobile optimization.

The additional 2-way Channel Manager extends that customer reach further by hooking into hundreds of online distribution channels, relaying rate and availability updates in real-time. Avoid double bookings with 2-way price and vacancy synchronization, while increasing business visibility among favored online travel agencies or new markets.

Pricing starting from:

US$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Base7booking

Key benefits of Base7booking

  • Base7booking centralizes hotel management features within a cloud-based software platform accessible across all internet-enabled devices.
  • Administer multiple hotel properties, chains, locations or apartments within a single account priced to be scalable by the amount of available rooms.
  • Manage front desk services from anywhere with Base7booking’s Property Management System, using a dashboard UI to view real-time service updates.
  • Register guests and track check-ins or check-outs, while leveraging the Smart Calendar feature to manage reservations and maximize occupancy.
  • Commission-free Booking Engine allows guests to place online reservations, sending stay and guest data direct to the associated Base7booking account.
  • Market rooms globally by connecting to desired online travel agencies with the additional 2-way Channel Manager, updating prices and vacancies instantly.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Germany, United States

    Supported Languages

    English, French, German, Italian, Spanish

    Pricing starting from:

    US$1.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Base7booking

    Images

    Base7booking Software - The Base7 Booking Engine is fully responsive and works on any device
    Base7booking Software - Base7 PMS: Keep everything under control with the Comprehensive Dashboard
    Base7booking Software - Base7 PMS: Check your reservations on the Smart Calendar
    Base7booking Software - Base7 PMS: Detailed Reports for smarter business decisions
    Base7booking Software - Base7booking showing the dashboard on iOS device
    View 6 more
    Base7booking video
    Base7booking Software - The Base7 Booking Engine is fully responsive and works on any device
    Base7booking Software - Base7 PMS: Keep everything under control with the Comprehensive Dashboard
    Base7booking Software - Base7 PMS: Check your reservations on the Smart Calendar
    Base7booking Software - Base7 PMS: Detailed Reports for smarter business decisions
    Base7booking Software - Base7booking showing the dashboard on iOS device

    Features

    Total features of Base7booking: 9

    • Accounting Software
    • Activity Dashboard
    • Alerts/Notifications
    • Availability Management
    • Calendar Management
    • Channel Management Software
    • Customer Database
    • Invoice Management
    • Room Booking

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    Reviews

    Overall rating

    4.6 /5
    (87)
    Value for Money
    4.3/5
    Features
    4.0/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.6/5

    Already have Base7booking?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 87
    Verified Reviewer
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Super User Friendly!

    Reviewed on 2018-12-21

    Pros

    Love this software. Extremely easy to use yet still very efficient and detailed.

    Cons

    No complaints- just that we didn't find it sooner.

    Tinatin
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Meets all the requirements

    Reviewed on 2017-12-11

    Professional & quick services

    Professional & quick services

    Pros

    It's easy to find a reservation in the system. Easy to check-in & check-out guests.
    Are given complete and detailed information about stayover guests & movement.
    The calendar is easy to manage, exposes all days, room numbers, number of inhouse guests and rooms availabylity.
    It's easy to create new reservation or invoice.
    It is too easily and quickly to find information about guest.
    Statistical reports are presented in detail.
    In case of malfunction or delays, there is always a quick response and the problem is eliminated quickly.

    Cons

    Interface of old version was more acceptable.
    There is no NO SHOW button along with Cancel and Delete.

    Response from Base7booking

    Thank you for your review, Tinatin! We're thrilled that you are satisfied with the software and we will take your feedback to become even better!
    Best regards, Base7booking

    Bart
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    didn't get what was promised

    Reviewed on 2018-06-05

    It's has learned me allot about pms system because you have to do allot yourself, also how it's not...

    It's has learned me allot about pms system because you have to do allot yourself, also how it's not to be done

    Pros

    the multiproperty fitures are good and the system itself is easy to use, it's cloudbased and has good reports

    Cons

    The system is like a Bentley (also the price) wich is missing 2 gears. When we signed the contract they where working together with Cubilis (CMS) as partners. But the system don't work together
    like they should. something happend with Cubilis and Base 7 and it looks like they aren't speaking to each other. In the meanwhile it's not possible for me to connect allot of important OTA's to Base7 and all the reservations have to made manually. Because they aren't giving us what was promised I demanded a refund, but we couldn't even speak about this.

    Response from Base7booking

    Dear Bart,

    we're very sorry to hear that you are so frustrated. What you are referring to is the handover of channel manager questions to the Cubilis support team that we communicated to all our customers by the end of last year. We still have a very close relationship to Cubilis as one of our partners and we exchange on a daily basis.

    From what I can see, you also had a long conversation with our Support team on this and I think my colleague already told you that connecting OTAs was never a question of features within a PMS but always a feature of a Channel Manager. Once the activation is live, there is no need to enter reservations manually into the system at all. We forwarded your request to our colleagues with Cubilis already.

    Please do let us know about the outcome of this and please feel free to get in touch anytime.

    Best regards, Dina
    Base7booking

    Frederic
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great features and support

    Reviewed on 2016-07-27

    We've been using Base7Booking from the beginning. It's been a great help for us so far. And we...

    We've been using Base7Booking from the beginning. It's been a great help for us so far. And we cannot imagine using an other software.

    Pros

    The SGUMUL is really user-friendly, so easy to use that anyone can handle in a really short time.

    Cons

    The development of new features and functionnality takes time. And that's the only con we can say about it.

    Response from Base7booking

    Dear Frederic,

    We would like to take this opportunity to thank you for you review and are happy to hear that you cannot imagine using another software.

    We would like to ask you about the development of new features and functionality. Are there any particular features and functionalities that you think we have not updated or implemented? If this is still the case, we kindly ask you to send us a list of these to [email protected] and we will get back to you as soon as possible.

    We thank you again for your continuous support of our system and we remain at your disposal should you have any further questions.

    Kind regards,

    Hotel Care

    Giorgina
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Base7 a smart system to REALLY facilitate your work

    Reviewed on 2018-05-10

    concentrated a lot the procedure of reservation handling

    concentrated a lot the procedure of reservation handling

    Pros

    The programme has an easy layout and intuitive functionality.
    Base7 is making the difference by being the unifying instrument of all the different manual procedures we were using before and that we could not renounce to even using other PMS programs.

    Cons

    Past/closed bookings look like open ones, I would suggest to graphically find a solution that allows to display those ones differently, a little bit like for the unconfirmed bookings.
    Its only single currency based
    I'm not completely satisfied with the unique option for the channel manager (Cubilis)as I don't find it intuitive and easy as base7 and it's not very responsive in terms of technical support.

    Response from Base7booking

    Thank you very much for your review, Giorgina! We're happy to hear we can make your life a little easier. Regarding your comments: If you use the check-in/check-out functionality, closed reservations will be displayed in gray if you pick the calendar filter "By Reservation Status". Also, we offer connectivity to a variety of Channel Managers, you can see them all in the Integrations tab. Please feel free to reach out to our support team for further advice.
    Best, Base7booking

    Showing 5 reviews of 87 Read all reviews

    Base7booking FAQs

    Below are some frequently asked questions for Base7booking.

    Base7booking offers the following pricing plans:

    • Starting from: US$1.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Free 30-day trial Property Management System + Booking Engine at 1 USD per room, per month plus a one-time setup-fee. See details here: https://www.base7booking.com/pricing/

    Base7booking has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Base7booking supports the following languages:

    English, French, German, Italian, Spanish

    Base7booking supports the following devices:

    Base7booking integrates with the following applications:

    Stripe

    Base7booking offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)

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