--- description: Detailed reviews on DonorSnap based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare DonorSnap with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DonorSnap Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Nonprofit Software](/directory/775/nonprofit/software) > [DonorSnap](/software/103381/donorsnap) # DonorSnap Canonical: https://www.getapp.ca/software/103381/donorsnap Page: 1 / 17\ Next: [Next page](https://www.getapp.ca/software/103381/donorsnap?page=2) > DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building > > Verdict: Rated **4.6/5** by 405 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DonorSnap DonorSnap centralizes donation management capabilities with a full feature cloud-based system priced by size of contact database. Contact management includes record keeping, Excel data importing plus database querying and customization with user defined fields. Manage, track and accept donations securely while monitoring fundraising goals before sending acknowledgment letters or emails to contacts. Create and modify event registration, donation, membership or newsletter sign up forms using DonorSnap’s integrated web authoring tools. Integration with Keep\&Share calendars, Quickbooks, and Constant Contact, plus data importing from Excel and a range of standard, rich reporting options. Customizable dashboard view enabling data and feature apps to be configured and color-coded based on user account preferences. Access DonorSnap from any internet-enabled device, plus a companion app for iOS devices adds contact viewing and note taking features. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 405 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DonorSnap - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free trial for 30 days. Site setup $200 (one-time fee) then: 1,000 contacts: $39 per month 2,500 contacts: $59 per month 5,000 contacts: $79 per month 10,000 contacts: $99 per month 30,000 contacts: $199 per month (Annual payments receive a price break) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Alumni Management Software - Attendance Management - Auction Management - Budgeting/Forecasting - CRM Software - Calendar Management - Campaign Analytics - Campaign Management Software - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management ## Integrations (8 total) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software) ## Related Categories - [Donation Management Software](https://www.getapp.ca/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.ca/directory/169/fundraising/software) - [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software) - [Nonprofit CRM Software](https://www.getapp.ca/directory/1517/nonprofit-crm/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.ca/software/91736/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Donorbox](https://www.getapp.ca/software/108833/donorbox) — 4.8/5 (624 reviews) 3. [Bloomerang](https://www.getapp.ca/software/103573/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.getapp.ca/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (613 reviews) 5. [Little Green Light](https://www.getapp.ca/software/90417/little-green-light) — 4.8/5 (316 reviews) ## Reviews ### "Great solution for small nonprofits" — 5.0/5 > **Celeste** | *September 7, 2018* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: DonorSnap is easy to use. My favorite feature is the form builder; the forms integrate nicely with our website and are a great solution for event registration forms that import the data directly into the CRM. I've used both DonorSnap and Saleforce for registration and hands down DonorSnap is far more reliable, simpler, and offers better customization for our needs vs Salesforce. It's also far easier to use both as the administrator and as an end user. I've never had a DonorSnap form fail me. I can't say the same for Salesforce. We use DonorSnap for tracking donors, volunteers, and participants in our programs. DonorSnap keeps their software updated and is very good about offering training and notifications of any server maintenance that may disrupt use (it never does). > > **Cons**: The report features are very robust but not always intuitive to set up and run. Fortunately if you get stuck, DonorSnap's support team is fabulous and will help you to figure it out. ----- ### "Awesome database" — 5.0/5 > **Caitlin** | *September 16, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: For the cost, this software can do so much and much of it is easier to accomplish than on the larger legacy CRM systems. I really like how items can be customized for data entry. > > **Cons**: It's not as intuitive for non-tech people. I have a strong query background and still struggle navigating building reports and getting the fields I want. However, the pre-built reports are amazing to use and have most (if not all) of the routine information easily accessible. > > I've had a great experience with easy access to training and onboarding. I appreciate the new developments and consistent information/best practices sharing. ----- ### "Pretty Useful" — 3.0/5 > **Sarah** | *November 16, 2021* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: I was able to grasp the functions of DonorSnap fairly quickly when starting my position. The webinars and training videos are succinct and incredibly helpful. Reporting functions can take a little bit of time to wrap your head around, but once you've got the basics, it's all pretty clear. > > **Cons**: I would like to be able to use integrative forms without having to switch my payment processor, but that's pretty much all I actively dislike. ----- ### "Excellent CRM tool for our non-profit" — 5.0/5 > **Hillary** | *September 22, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: DonorSnap is a comprehensive CRM that makes it easy for me to track donations, send thank you/tax letters and emails, interactions with donors and patrons- all of the things I need to do to help a non-profit to run smoothly. It automates many tasks that used to take much longer with just excel spreadsheets and similar programs. And it allows a wider range of functions. The customer support provided is outstanding. I send in a question, and a helpful response comes back to me faster than with any other 'help desk' that I've used. I appreciate that we can have multiple team member profiles to be able to maintain this crm. It's an incredibly effective tool for our organization. > > **Cons**: I really don't have any dislikes about it- I started using it just about a year ago, and the trainings available are excellent. And anything I couldn't figure out right away or through a training, customer service has been able to solve for me. ----- ### "Easy to use and affordable database management" — 5.0/5 > **Jeanette** | *September 16, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like that it's easy to use and customizable to fit our organization's needs. I appreciate the various webinars the DonorSnap team hosts and all the posts they have on the help website. > > **Cons**: I sometimes struggle with pulling the information I need from reports. However, I feel that this is user error more than it is a design flaw. > > My overall experience with DonorSnap has been positive. I think that it's great for donor management and helps our team with donor stewardship. ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.ca/software/103381/donorsnap?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/103381/donorsnap) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data