--- description: Detailed reviews on Toast POS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Toast POS with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Toast POS Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Point of Sale Software](/directory/195/point-of-sale/software) > [Toast POS](/software/103313/toast-pos) # Toast POS Canonical: https://www.getapp.ca/software/103313/toast-pos Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/103313/toast-pos?page=2) > Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff \& operational costs and improve customer experience > > Verdict: Rated **4.2/5** by 549 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Toast POS \- Toast POS allows food servers to take orders directly with the POS tablets, avoiding the hassles of them running back and forth between kitchen, terminals, or the serving tables. - The product offers an intuitive interface with features such as adding or removing menu items, changing interface layouts, marking stock outs, all from the tablet’s interface. - The solution enables users to pay bills, sign receipts, and offer tip right at their tables using the tablet’s interface. - Toast POS allows the users to perform extensive customizations on its interface. It provides options to customize the entire menu, adding role-based permissions and automating discounts \& loyalty program workflows. - The product also enables restaurant owners to track staff performance on key metrics by sending daily email digests on the key parameters. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 549 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Toast - **Location**: Boston, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Toast POS offers 3 different pricing tiers: Starter Kit, Point of Sale, Build Your Own Starter Kit - $0 per month. Targeted at single-location restaurants that need 1-2 terminals. Includes hardware kit with no upfront costs, cloud-based POS, one terminal (additional charges for more devices), and additional add-ons. Point of Sale - $69 per month. Aimed at restaurants requiring core functionality and flat-rate processing. Offers a monthly software subscription, choose your hardware, cloud-based POS, custom hardware configuration, and additional add-ons. Build Your Own - Custom Pricing Suitable for restaurants seeking to optimize operations with the full Toast platform. Features may include online ordering, delivery, payroll, tips management, inventory, employee benefits, scheduling, marketing, loyalty and gift cards, amongst others. Hardware setup is customizable - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - Built-in Accounting - Cash Management - Commission Management - Contact Management Software - Credit Card Processing - Customer Accounts - Customer Management - Customizable Branding - Customizable Reports - Data Import/Export - Delivery Estimate - Delivery Management Software ## Integrations (69 total) - 7shifts - Avero Slingshot - Backbar - BevSpot Food and Beverage Management - Bloom Intelligence - Brightloom - Cartwheel - ChowNow - Chowly - Cirrus - Cloudbeds - Cohesion - Como Sense - Craftable - CrunchTime ... and 54 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software) ## Related Categories - [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software) - [Restaurant Management Software](https://www.getapp.ca/directory/196/restaurant-management/software) - [Restaurant POS Software](https://www.getapp.ca/directory/197/restaurant-pos/software) - [Bar POS Software](https://www.getapp.ca/directory/833/bar-pos/software) - [iPad POS Software](https://www.getapp.ca/directory/835/ipad-pos/software) ## Alternatives 1. [Epos Now](https://www.getapp.ca/software/106871/epos-now) — 3.8/5 (713 reviews) 2. [Restroworks](https://www.getapp.ca/software/2036087/restroworks) — 4.9/5 (568 reviews) 3. [SpotOn](https://www.getapp.ca/software/130639/spoton-restaurant) — 4.3/5 (368 reviews) 4. [Lavu](https://www.getapp.ca/software/103207/lavu) — 4.2/5 (257 reviews) 5. [TouchBistro](https://www.getapp.ca/software/103303/touchbistro) — 3.8/5 (412 reviews) ## Reviews ### "Outstanding POS Software" — 5.0/5 > **Scotty** | *July 16, 2024* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Very easy to use, awesome user interface, very helpful customer support. Toast POS is great in almost every way\! > > **Cons**: Constant updates can cause confusion when menus and their items randomly move around sometimes. Some processes are complicated and difficult to understand or remember. ----- ### "The system is great\! The customer support is not." — 4.0/5 > **Adam** | *November 10, 2023* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue. It is easy to set up and when changes need to be made, they are easy to do. > > **Cons**: If you need customer support to resolve an issue, help with a feature you may be unfamiliar with or network support, Toast is very weak in this area. The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product. In the event they need to "escalate" your issue, the call is over at that point. The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent. DO NOT use Toast Payroll services. They greatly messed up on tax reporting and nearly caused a significant increase in our IRS fees due to their incompetence. > > The product is solid. If you are looking for a highly customizable system, Toast is perfect for you. I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid customer service calls. Some of their add-ons are not worth the trouble, but the core POS system is top-notch\! ----- ### "They will say and do anything to make the sale after that you're on your own.." — 1.0/5 > **Sheena** | *April 9, 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: I've never had the chance to use my system. Unfortunately my cafe never got off the ground due to the landlord having a bunch of illegal apartments in the building. TOAST was amazing during the selling of the product but as soon as things went bad for me they played games and lied to me until it got to the point that I've now been paying for a system that has never been out of its boxes, for almost a year. They were so helpful and responsive until they made the sale and then literally just tossed me around, lied to me and trapped me into losing $1000's of dollars, so be very very careful. They pushed hard for the sale including making me believe I needed this system before I really did and now they're just more if my money wasted for nothing. I'm not saying they aren't a good system, I can't say, but I can say they're "caring customer service" is a crock that will disappear the minute your only is signed on the contract and they will lie and do things to make sure you're trapped. At the beginning I was told they couldn't do anything about it, now they say it's been too long to do they lied to get me past the 90 days and then acted like I didn't tell them what was going on. I highly recommend getting EVERYTHING in email or text. Do not believe anything you're told over the phone or they will screw you over ----- ### "Good food ordering platform with no extra fees" — 5.0/5 > **Adashia** | *February 2, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: VALUE FOR MONEY - no extra fees BUGS AND ISSUES - minimal RESTAURANT MANAGEMENT - decent CARD PAYMENT - does the job > > **Cons**: CUSTOMER SUPPORT - have not had to use, so no complaints SECURITY - have not had problems, unsure of how secure platform is > > Does the job for what it is. I use it every time I order from my favorite food spot. No extra fees which is nice. ----- ### "Incredibly Efficient\!" — 5.0/5 > **Jayelynn** | *September 5, 2019* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Compared to POS systems I've used in the past, Toast is a lifesaver\! It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces. Although they look bulky, their handhelds fit into your back pocket and allow us to close tabs out table side. They are shock and water resistant, plus you can log into more than one device at the same time so if you're working alone, you can close out multiple parties at once. As a GM, I'm grateful that Toast is not only cloud-based, but allows me to access the back end from my laptop or smart phone so I don't have to be onsite to make system changes. Updates are incredibly quick so there's not a ton of down time. There is also Toast Central, where you can troubleshoot issues yourself rather rather than immediately calling Support. They are helpful instructions with screenshots and videos. > > **Cons**: Customer Support is hit or miss. I always get an answer, it's just a matter of when I get it. After hours and on weekends, I feel like their staffing is very limited which leads to delays in getting immediate help. Thankfully it's only happened once where I needed a quick answer and wasn't able to get it. > > Overall, I'm thrilled we switched to Toast. It's simple to use, has made us more efficient, and wasn't as expensive as similar systems. ----- Page: 1 / 23\ Next: [Next page](https://www.getapp.ca/software/103313/toast-pos?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/103313/toast-pos) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data