--- description: Detailed reviews on QuestionPro based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare QuestionPro with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: QuestionPro Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Survey Tools](/directory/234/survey/software) > [QuestionPro](/software/103311/questionpro) # QuestionPro Canonical: https://www.getapp.ca/software/103311/questionpro Page: 1 / 22\ Next: [Next page](https://www.getapp.ca/software/103311/questionpro?page=2) > QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis. > > Verdict: Rated **4.8/5** by 529 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of QuestionPro • With QuestionPro, users can customize surveys with company logos, branding and designer themes, creating professional surveys. • QuestionPro supports multimedia integration through which survey designers can customize surveys with smileys, emoticons, pictures, videos, designer scales and more; making it interactive for respondents. • QuestionPro offers complete control over the survey, allowing clients to make certain fields mandatory for completion by respondents before they can exit the survey. • With QuestionPro, users can share surveys with respondents in both online and offline modes; distribute surveys via email, mobile, Facebook, QR codes and other platforms. • QuestionPro offers multilingual functionality that allows users to create surveys in multiple global languages including Chinese, Japanese, Arabic \& Hebrew. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 529 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$83.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - 360 Degree Feedback Software - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Benchmarking - Commenting/Notes - Conditional Logic - Contact Database - Contact Management Software - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Reports - Customizable Templates - Data Analysis Tools - Data Cleansing ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Tools](https://www.getapp.ca/directory/234/survey/software) ## Related Categories - [Survey Tools](https://www.getapp.ca/directory/234/survey/software) - [Market Research Software](https://www.getapp.ca/directory/889/market-research/software) - [Community Software](https://www.getapp.ca/directory/585/online-community/software) - [SMS Survey Software](https://www.getapp.ca/directory/3798/sms-survey/software) - [Employee Engagement Software](https://www.getapp.ca/directory/715/employee-engagement/software) ## Alternatives 1. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (967 reviews) 2. [UmfrageOnline](https://www.getapp.ca/software/131259/enquetes-maken) — 4.6/5 (1636 reviews) 3. [Google Forms](https://www.getapp.ca/software/112857/google-forms) — 4.7/5 (11437 reviews) 4. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10455 reviews) 5. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2889 reviews) ## Reviews ### "Streamlined Data Collection with Strong Support" — 5.0/5 > **Michael** | *July 12, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The ability to input full lists of data into dropdown menus has significantly improved our data analysis process. This feature saves time, reduces manual entry errors, and ensures consistency across responses—especially when working with large datasets or repeated values. > > **Cons**: There was a bit of a learning curve when first building out our survey, but the support team was responsive and helpful throughout the process. Once we understood the interface, it became much easier to navigate and customize. > > Overall, my experience with QuestionPro has been very positive. It’s a robust platform with flexible features that meet both simple and complex data collection needs. The ability to customize logic, use dropdowns, and export clean data has made it an essential tool in our evaluation and reporting processes. The customer support team is one of the best I’ve worked with—always quick to offer guidance and solutions. ----- ### "Good for nonprofits" — 4.0/5 > **B** | *September 2, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities. > > **Cons**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced. > > Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey. ----- ### "QuestionPro is holding our survey data hostage\!" — 1.0/5 > **Geoff** | *August 11, 2021* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: It was fairly easy to set up a survey. > > **Cons**: We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY\!\!\! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan. So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access. Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule. ----- ### "Excellent software for surveys" — 5.0/5 > **Linda** | *March 5, 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Ease of use in setting up survey questions. Tech support is excellent when I have questions about the program. > > **Cons**: Export to PDF could be improved. Open ended questions follow at the end of choice questions. We have a very extensive survey we do in QuestionPro and I have to manipulate the exported file to embed the open ended question responses into the full document. > > Very good experience. I have been working with QuestionPro for about 5 years and they continue to improve the survey developer experience. ----- ### "Great for translation and insights" — 5.0/5 > **Jennifer** | *September 23, 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The translation feature is very easy to use. We translate our surveys in multiple languages. Question pro provide many options and features that other survey programs do not. It is pretty easy to design a survey that is more complex, and you not have to be a data scientist to do it. The analytics and charts provided are superior. It’s great that we don’t have to download to excel to analyze. > > **Cons**: Would be great if it had more templates or preloaded questions. The system can be daunting at first because it has a lot of features and options. > > Great. We use it a nonprofit organization and have been satisfied. We have been able to design advanced surveys and the analytics are a time saver. ----- Page: 1 / 22\ Next: [Next page](https://www.getapp.ca/software/103311/questionpro?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/103311/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data