
About Regpack
Regpack is a comprehensive online registration and payment management solution. Regpack is widely used by organizations around the world to help in the management of various online and in-person courses and classes, camps, conferences and events, trips, and more.
Regpack gives you all the tools you need to manage every aspect of your event or program, both virtual and in person, including flexible form building, real-time dynamic reporting, integrated online payments, automatic payment plans, variable pricing, and more.
Our clients see an increase in enrollment, revenue growth, and are more efficient in day to day management tasks.
Pricing starting from:
US$125.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Regpack
Key benefits of Regpack
? Regpack has the capability to manage event lifecycle by allowing applicants to register for events, manage attendance at the events and support automate email communication.
? Regpack's form builder offers conditional logic functionality that ensures applicants can see only the relevant questions and information to ensure maximum registrations are completed.
? The solution offers full social network integration that allows applicants to interact with each other and share their ideas about an event at various social media platforms.
? Event organizers and administrators can customize the registration process through Regpack. It supports multiple payment options including credit cards, cash cards, e-check and so on.
? With Regpack users can access data anytime and from anywhere as all information is stored securely in the cloud.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, United States
Supported Languages
English
Pricing starting from:
US$125.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Regpack
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Features
Total features of Regpack: 166
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Reviews
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- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Using Regpack has STREAMLINED and REVOLUTIONIZED our summer program registration process.
Reviewed on 5/30/2018
Pros
Filtering options, pulling reports, in-software messaging system, professional look-- Regpack has truly changed the way that we register for our summer program. Everything was so simple to use for our parents who are constantly on the go. Everyone at Regpack has been extremely helpful, courteous and professional in each interaction. I could sing Regpack's praises from the mountaintops.
Cons
Email Server issues, lack of personalization/customization in the messaging system-- these are truly the smaller issues that I've had with Regpack. As a communications coordinator, I want our brand to be consistent throughout every platform and communication medium; however, I realize that the messaging system could possibly be built out so that all messages look the absolute best.
Response from Regpack
Wow, Kayla, so great to hear that Regpack as revolutionized your registration process!
With all the free time you have from streamlining your registration process, seems like you deserve some free time up to a beautiful mountain top to singe our praises, and enjoy a nice picnic and the views!
Thanks so much for your feedback and being a part of the Regpack family!
- Industry: Performing Arts
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Robust product with lots of options, but some glitches
Reviewed on 7/15/2020
The discount structure of our program was so easy to set up in the system. We loved that part of...
The discount structure of our program was so easy to set up in the system. We loved that part of it. And the autobilling and email automation saved us so much time!
Pros
Lots of different ways to set up your program with custom forms, payment plans, and automations. This software is great for a wide variety of use cases. The new interface on the back end is easy to use with a great search function. And the autobilling makes it really easy to make sure everyone is paid up.
Cons
It does glitch occasionally. A button won't work as you expect it to. A filter will include erroneous results. A pop-over or tool tip will get stuck in place and you'll have to refresh the page. Our users frequently had issues resetting their passwords. It chips away at the faith you have in the software to give you reliable reports, etc.
The user experience is also not the most intuitive on the front end. Right at the beginning, there is a box with a dotted border instructing users on how to use the progress bar to navigate the forms. Why not just make the progress bar more obviously interactive? This is UX design 101. If you have to explain something in your design, you should find a way to make it more intuitive instead. And our patrons STILL had questions about how to find things in the system.
Response from Regpack
Andrew, I'm so glad to read that Regpack makes customizing your process easy and gives you the options you need to present your classes and manage your attendees easily in the back end.
I have our dev team looking into some of the glitches you mentioned. We work hard to ensure a smooth user experience and when we find issues, we work quickly to resolve them. The resent password issue you mentioned was brought to our attention and resolved last month.
All in all, its great to hear Regpack has been a big upgrade for how you work and we look forward to continued success in our partnership!
- Industry: Education Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
5 Year User
Reviewed on 2/15/2022
Subpar at best. For someone with automation/website design/coding/management experience I feel this...
Subpar at best. For someone with automation/website design/coding/management experience I feel this program has away to go. I would appreciate and look forward to a more user-friendly experience in the future. Quicker support services would be a huge help.
Pros
Waitlist features, mostly customizable. I like that I am in control (for the most part) of what our registration looks like.
Cons
The support services. The timeliness and quality of these services continue to not be beneficial and unhelpful. 1-2 days is ridiculous especially when most problems arise during registration etc. Our parents/clients become very angry when we are not able to quickly help them and there spot gets filled...
Alternatives Considered
ACTIVE CampsReasons for Switching to Regpack
At the time it served our needs better. ACTIVE however has phone numbers, a chat service and a quicker support service from what I have heard and researched.Response from Regpack
Hey Rachel, Glad to hear that you love Regpack gives you the ability to control the look and flow of your registration process.
Regarding our Support, our average response time to support requests is 4 hours, not 1- 2 days. I hope you have taken advantage of our Q&A sessions we offer, which are 1:1 training calls that allow you to ask questions, learn your system setup, and understand how best to use the system.
- Industry: Sports
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Flexible Registration Software
Reviewed on 10/29/2022
Pros
Our programs require a lot of paperwork and info and regpack gives us the freedom to design what we need and more options than any company we talked to and the pricing is reasonable.
Cons
Can occasionally be slow to load and this is both a pro and con but the security is pretty good so it can log you out often and require additional security codes to log in.
Response from Regpack
Nic - the beauty of Regpack is exactly what you described: the flexibility to build out your processes your way, not ours. Glad you are enjoying that!
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Regpack Worked For Us
Reviewed on 1/4/2020
Overall, our experience was great and we would use Regpack in the future.
Overall, our experience was great and we would use Regpack in the future.
Pros
We liked using Regpack for our events. It was easy to set up and you could clone events to make it even easier to set up the next one. You could manage multiple events at once. If I ever had a question, Regpack had FAQs to reference or I could submit my question and someone got back to me within 24-48 hours. The customer service was great!
Cons
This may have been the plan that we were using, but we could only have one admin. This made the processes siloed when having to make updates to our forms.
Reasons for Switching to Regpack
The pricing was right and Regpack offered what we needed.Response from Regpack
Kristin- so great to hear that you could manage all of your events in one place seamlessly.
For the future, note that it's possible to add as many admins to your account as you need, including free assistant and view only admins to control permissions and access. We try to make it easy to ensure your team can work together efficiently and access the data they need!
Regpack FAQs
Below are some frequently asked questions for Regpack.Q. What type of pricing plans does Regpack offer?
Regpack offers the following pricing plans:
- Starting from: US$125.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing starts at $125 per admin license and includes unlimited users, projects, emails, reports, and more. Learn more with a free demo and by contacting Regpack directly for more pricing information.
Q. Who are the typical users of Regpack?
Regpack has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Regpack support?
Regpack supports the following languages:
English
Q. Does Regpack support mobile devices?
Regpack supports the following devices:
Q. What other apps does Regpack integrate with?
We do not have any information about what integrations Regpack has
Q. What level of support does Regpack offer?
Regpack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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