About Regpack

Regpack is a comprehensive online registration and payment management solution. Regpack is widely used by organizations around the world to help in the management of various online and in-person courses and classes, camps, conferences and events, trips, and more.

Regpack gives you all the tools you need to manage every aspect of your event or program, both virtual and in person, including flexible form building, real-time dynamic reporting, integrated online payments, automatic payment plans, variable pricing, and more.

Our clients see an increase in enrollment, revenue growth, and are more efficient in day to day management tasks.

Pricing starting from:

US$125.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Regpack

? Regpack has the capability to manage event lifecycle by allowing applicants to register for events, manage attendance at the events and support automate email communication.

? Regpack's form builder offers conditional logic functionality that ensures applicants can see only the relevant questions and information to ensure maximum registrations are completed.

? The solution offers full social network integration that allows applicants to interact with each other and share their ideas about an event at various social media platforms.

? Event organizers and administrators can customize the registration process through Regpack. It supports multiple payment options including credit cards, cash cards, e-check and so on.

? With Regpack users can access data anytime and from anywhere as all information is stored securely in the cloud.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United States

Supported Languages

English

Pricing starting from:

US$125.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Regpack Software - Payment checkout form
Regpack Software - Automatic Billing Payment Reporting
Regpack Software - Payment Reporting
Regpack Software - Product Management
Regpack Software - Create new account page
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Regpack video
Regpack Software - Payment checkout form
Regpack Software - Automatic Billing Payment Reporting
Regpack Software - Payment Reporting
Regpack Software - Product Management
Regpack Software - Create new account page

Features

Total features of Regpack: 166

  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting Software
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking Software
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Badge Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • CRM Software
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Class Management
  • Class Registration Software
  • Class Scheduling
  • Client Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Communications Management
  • Compliance Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management Software
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard Software
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management Software
  • Event Registration
  • Event Scheduling
  • Exhibit/Vendor Management
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing Software
  • For Dance Studios
  • For Nonprofits
  • For Summer Camps
  • Forms Management
  • Fraud Detection
  • Gift Matching Management
  • Grant Management Software
  • Group Registration
  • Immunization & Allergy Tracking
  • Instructor Management
  • Invoice Management
  • Invoice Processing
  • Mailing List Management
  • Marketing Automation Software
  • Medical Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Mobile Payments
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Multiple User Accounts
  • Online Booking
  • Online Forms
  • Online Giving
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Management Software
  • PCI Compliance Software
  • Parent Portal
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing Services Integration
  • Payment Processing Software
  • Personalization Software
  • Pledge Management
  • Practice Log
  • Pricing Management
  • Program Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Records Management Software
  • Recurring Giving
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management Software
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduling Software
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Sponsorship Management
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management Software
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticketing Software
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management Software
  • Volunteer Management Software
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Eventbrite

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Cvent Event Management

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BackPac

0
#3 Alternative to Regpack
BackPac allows users to build engaging DEIB and social impact campaigns in a matter of minutes.

ACTIVE Camps

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Reviews

Overall rating

4.4 /5
(317)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support Software
4.3/5

Already have Regpack?

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Showing 5 reviews of 317
Tami
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Flexible system that can be used for much more than just registering users

Reviewed on 2018-05-08

Pros

Flexibility of the triggers, ease of building forms, initial strong customer support, overall ability to extend the tool to be much more than a registration system. I have set this up as a mini-Student Information System for a small school, tracking applicants, admissions data, student data and more. The ability to stage the release of various forms and emails makes that possible.

Cons

Would like it to do the following:
1. Enable triggers to change a user's status
2. Enable triggers to work with NOT logic and not just AND logic or ability to set up multiple trigger situations for a single form/email.
3. Ability to sort statuses.
4. Ability to have payment plans for paying that aren't forced (auto-bill).
5. Ability for an admin to login as a user to see what's happening in their account.
6. Make editing of an existing filter work better (it typically erases it and you have to start over).
7. Make it easier to unassign users from an asst. admin in bulk.

Response from Regpack

Tami, it's great to hear that Regpack has been a flexible solution for your organization and is giving you more value than you initially thought.

Some of the features you'd like to see already exist! A client success manager is reaching out to you directly to go over this feedback to ensure you use the system to it's max potential.

Sarah
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best program out of the 3 I've worked with

Reviewed on 2022-09-13

I love it! The staff is fantastic, the system is user friendly and the families have had minimal...

I love it! The staff is fantastic, the system is user friendly and the families have had minimal issues with the new system.

Pros

The software is very intuitive and easy for a computer dummy, like my self, to figure out

Cons

This is very minor but there are a few features that I wish the system had, such as an option to choose how payments are shown. More nit picky issues than fundamental issues.

Alternatives Considered

BackPac

Reasons for Choosing Regpack

The first person that created our registration did a fantastic job but no one else could manage it but him. It became a dangerous situation for a small business to depend on one person. The second system I tried was the least intuitive thing I think I have ever used on a computer. Everything took a very long time to do and families kept getting kicked off the system and then were unable to log back in. A true nightmare.

Switched From

ProClass

Reasons for Switching to Regpack

The responsiveness of the inquiry and the attentive responsive to my initial questions.

Response from Regpack

Sarah - so glad we were able to provide a tool that you and your team, and your families, can use easily!

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Terrible Customer Service Ruins Other Aspects of Regpack

Reviewed on 2021-08-27

The worst customer service. We're live and they're ignoring emails. So either there's a bug they...

The worst customer service. We're live and they're ignoring emails. So either there's a bug they don't know how to fix and won't let us know, or once you've paid, they don't care. I've spent this past week attempting to get help and I'd rather be stuck on the 405 at 5PM with the sun in my eyes and four lanes of traffic to cross to make my exit than deal with them. They are costing us time and money as we wait for them to get around to helping us. Dramatic? Yes. I get that. Have I sent more emails than anyone ever should to try and get mediocre help? Also yes. Their line is that they respond 'in the order the emails are received' but apparently they can't hire enough people to answer them in order in a timely fashion. I would not recommend this to anyone, unless you absolutely cannot afford anything else. And then go in prepared, add a few minutes to your morning meditation, practice deep breathing as you wait and wait and wait for help.

Pros

We purchased this software because it was much cheaper than other versions of membership management software out there, so perhaps I should've been prepared. The function of the Dashboard / Administrative side is a bit obtuse and glitchy at times, but overall usable.

Cons

It's the customer service that really kills you. Since there are still obvious bugs in the system, you'd think they'd have a customer service team who are interested in helping you iron those out. I've been working with [SENSITIVE CONTENT] to get everything set up, so initially responses were timely. However, once you go live they hand you over to their general support team, which does not respond sooner than 12 hrs unless you loop in [SENSITIVE CONTENT] and then you'll get one email back from them during the business day on time sensitive issues but no follow up. I looped in [SENSITIVE CONTENT] in an effort to get the bugs addressed quickly and she proceeded to ignore my emails until I looped in [SENSITIVE CONTENT]. At which point I received timely emails for one morning (ie: I sent an email, they responded, I sent another email, and they responded, and then back to the long wait time). I think the really disappointing aspect is that [SENSITIVE CONTENT] couldn't even be bothered to respond to my emails requesting help and following up, despite the fact that we're live and have a serious issue to fix. The support that finally responded to this issue told us to change a setting, but that setting is already correct. When I responded with this information, it's been radio silence ever since.

Response from Regpack

Hi there! I'm sorry to hear that you've had some frustration with our Support team. Upon reviewing your feedback and locating the team members and account you're referencing, our management team personally reviewed the email threads and found that response times were generally within 2-6 hours from receipt. Additionally our Support team, Project Management team, and Sales team was in constant communication with you to provide explanation and context for your questions and to ensure you went live on schedule and with the resources you needed to be successful.

If you have further feedback that our team can address personally, please let us know and we're glad to help.

Christine
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

First Time as Administrator with NO programming experience

Reviewed on 2022-06-10

After hearing how hard this program was to figure out, with no experience at all I found it to be...

After hearing how hard this program was to figure out, with no experience at all I found it to be fairly easy. We do have people who struggle with being able to sign in, but with a password reset on our end it seems to fix itself.

Pros

I thought it was very easy to use. I talked with [SENSITIVE CONTENT] from Regpack who walked me through it at first but was able to have it live within a few hours. It is fairly easy to learn.

Cons

It is very hard to create reports and still trying to figure it out. The tutorials are very helpful!

Response from Regpack

Hi Christine,

Thanks for your feedback!

Great to hear that despite having no programming experience, you found that using Regpack was intuitive and easy to use.

If you would like some help with your reports, please reach out! We're happy to help you create the custom reports you need so you can make your life easier :)

Matthew
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Regpack's flexibility is what our organization needed

Reviewed on 2021-12-22

Overall, I'm happy with my experience with Regpack. The ability to customize our registration forms...

Overall, I'm happy with my experience with Regpack. The ability to customize our registration forms has enabled my team to collect data without duplicating effort and with confidence in the data's accuracy. Our time and stress spent administering events has reduced drastically as a result.

Pros

I most appreciate Regpack's customizability in its registration. Our organization can easily set up forms and products that meet often-changing needs. Also, Regpack can collect data from international event participants, which is essential for us as a global organization.

Cons

We have received feedback from users that Regpack is challenging or confusing to use. An ineffective GUI causes this problem and will continue to do so until Regpack improves it. By updating the software to meet the standard set by more popular events platforms, Regpack will improve ease-of-use.

Response from Regpack

Great to hear, Matthew, that you and your team can get the data you need from clients and increase productivity for your global business! It's a pleasure working with you.

Showing 5 reviews of 317 Read all reviews

Regpack FAQs

Below are some frequently asked questions for Regpack.

Regpack offers the following pricing plans:

  • Starting from: US$125.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing starts at $125 per admin license and includes unlimited users, projects, emails, reports, and more. Learn more with a free demo and by contacting Regpack directly for more pricing information.

Regpack has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Regpack supports the following languages:

English

Regpack supports the following devices:

We do not have any information about what integrations Regpack has

Regpack offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Regpack.