About Vagaro

Vagaro is a web-based solution for salon and fitness center owners to promote their services and connect with customers through ‘Vagaro.Com’ website and Vagaro’s mobile app. It is a B2C platform wherein salons, spa and studios can register and create a profile, advertise their brand, promote new events and book appointments/classes with customers.

With Vagaro, business owners can create a customized website with complete information about their venue, staff bios, services they offer and their working hours. Salons can display which booking slots are available for the day, week or month and allow customers to book an appointment at a time that's convenient to them. Vagaro allows users to send text and email notifications to customers, confirming the appointment, then send alerts and reminders for appointments booked.

Users can build a customer database by importing contacts from an excel or .csv file or pulling contacts directly from their mobile. Customers can post feedback on a Salon's Vagaoro page, for them to view. Salon owners can also manage internal activities such as generating sales & service reports, monitoring business progress with real time analytics, clock-in & clock-out, staff attendance, and map with payroll service.

Vagaro solution offers an integrated point of sale (POS) feature to sell gift certificates, products or packages to customers online and via mobile. Currently, Vagaro offers its services across Australia, Canada, United Kingdom and USA.

Pricing starting from:

$35.00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Key benefits of Vagaro

• Vagaro's salon, wellness and fitness software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.

• Users can send booking confirmation and reminders to customers via email or text message.

• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.

• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.

• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.

Business size

S M L

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

$35.00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Images

Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients
View 8 more
Vagaro video
Vagaro video
Vagaro video
Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients

Features

Total features of Vagaro: 161

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Charting
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commission Management
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling Software
  • Enrollments/Onboarding
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Goal Setting / Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-person Trainer
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Life Coaching
  • Loyalty Program
  • Marketing Automation Software
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Patient Management Software
  • Patient Portal Software
  • Patient Records Management
  • Payment Processing Software
  • Payroll & Commissions
  • Payroll Management
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Records Management Software
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling Software
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Mindbody

4.0
#1 Alternative to Vagaro
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...
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Square Appointments

4.4
#2 Alternative to Vagaro
Square Appointments is the all-in-one point of sale for booking, payments, and team management. We handle the admin...
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Booker

4.1
#3 Alternative to Vagaro
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon...
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Square Point of Sale

4.7
#4 Alternative to Vagaro
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...
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Reviews

Overall rating

4.7 /5
(2,791)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

Already have Vagaro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 2,791 Read all reviews
Showing 5 reviews of 2,791
Axel
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It's great but unnecessary

Reviewed on 2022-07-12

It's awesome really really awesome but like I said is not necessary for small companys, maybe if...

It's awesome really really awesome but like I said is not necessary for small companys, maybe if you grow up in the future it is a better idea. Is your decision.

Pros

It's a good option for organize all the company schedule, there are so many functions for all, anyone can use this and is not necessary to know about this software, is so intuitive.

Cons

I really thing that is unnecessary beacuse you can do a lot of this things in other app for free, but some functions are only in this app that made it better. If you don't have the money for pay this, I really recommend use your phone calendar or something like that.

Alternatives Considered

Google Calendar

Reasons for Choosing Vagaro

It's free

Switched From

Google Calendar

Reasons for Switching to Vagaro

free

Response from Vagaro

Hello Axel. We appreciate the review. We'll definitely take your feedback into consideration.

Inna
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great system for Nail salon

Reviewed on 2022-07-14

So far works great for our nail salon with 3 full-time employees and 2 part time employees....

So far works great for our nail salon with 3 full-time employees and 2 part time employees. Everyone is staying on top of the schedule and its easy for employees and clients. There are so mani other report and dashboard you can run to be on track.

Pros

Easy to use, able to do online booking and scheduling for multiple artists at the time. Each artist views the most resent schedule and any last min cancelations.Easy check out.

Cons

I would love to see more customized features when sending a confirmation message, or reminders.

Response from Vagaro

Hello Inna. Thank you for sharing your feedback! You are able to customize your email confirmation message, which you can read about in this article https://support.vagaro.com/hc/en-us/articles/115000439594. If you're looking for customized text message, that would require text marketing, which we also offer! You can learn more about the kinds of campaigns we offer here https://support.vagaro.com/hc/en-us/articles/4412652458779

Marie
Overall rating
  • Industry: Consumer Electronics
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Just ok, they will nickel and dime you to death

Reviewed on 2022-08-01

It’s ok, I’m looking for something better that fits what I need and doesn’t add in $ for every...

It’s ok, I’m looking for something better that fits what I need and doesn’t add in $ for every single thing you do

Pros

Easy to set up, and app is pretty good as well

Cons

When a customer pays a deposit booking online (a feature I set up) and upgrades to a package when they come in for service the system doesn’t allow the deposit to be applied towards the package so you have to manually refund the deposit payment onto a gift card and then apply that gift card to the purchase of a package which is time consuming and confusing for staff who have not set up the system from the get-go. Not to mention when the client purchases this package Vagaro does not allow them to add gratuity to the package. So clients purchase a package of six sessions for laser hair removal and can spend $1000 Vagaro doesn’t see that as a service so they do not allow tipping which is upsetting for practitioners and as a business owner I would like my staff to have that opportunity. After contacting customer support Vagaro suggested that we ask our customers to tip us at each individual treatment, if I were that customer I would leave and never come back again!

Response from Vagaro

Hello Marie. We appreciate your feedback. Would you please reach out to [email protected], so we can look into this further for you? Thank you.

Dior
Overall rating
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I love Vagaro

Reviewed on 2022-05-04

It's been great it is a great software for a great price can't beat it

It's been great it is a great software for a great price can't beat it

Pros

I love Vagaro I have used many scheduling software and am picky about what to use because I need software that is robust. Vagaro and allows me to manage my business all in one place and it keeps getting better. Some of my favourite features are taking deposits to book appointments, Forms, branded app, booth rental management, reports, and classes. It is more than scheduling software it allows me to run all aspects of my business in one place which is why I love it so much. It is a must for any beauty professional.

Cons

Vagaro is constantly adding new features and always listens to users feedback to improve. It is one of the reasons I love it so much because they build it and improve constantly based on what users need.

Alternatives Considered

Setmore and Square Point of Sale

Reasons for Switching to Vagaro

Inexpensive and had all the features I need. It is also innovative and constantly adding features so I know it only can get better. The other software choices lacked features and were too basic for my needs

Response from Vagaro

Hello Dior. We're glad to hear your comments! Thanks so much for sharing your thoughts with us!

Heather
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Two time user

Reviewed on 2022-06-20

Pros

I recently switched back to vagaro, they added some features that I wanted and decided of all the scheduling software I’ve tried, with the updates, this is the best solution out there. Easy to use, almost every option I need or want and pricing is comparable with others.

Cons

The pos tablet is expensive and often freezes, but the software itself is great!

Alternatives Considered

Squire

Reasons for Choosing Vagaro

I didn’t like DaySmart at all

Switched From

DaySmart Salon

Reasons for Switching to Vagaro

The option to have both booth renters and commission employees

Response from Vagaro

Hello Heather. We appreciate your feedback. Thanks for the kind words! If you're still experiencing issues with the POS freezing, please reach out to [email protected]

Showing 5 reviews of 2,791 Read all reviews

Vagaro FAQs

Below are some frequently asked questions for Vagaro.

Vagaro offers the following pricing plans:

1 user: $35 /month 2 users: $50 /month 3 users: $65 /month 4 users: $80 /month 5 users: $95 /month 6 users: $110 /month 7+ users: $125 /month

Vagaro has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Vagaro supports the following languages:

English

Vagaro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Vagaro integrates with the following applications:

Google Calendar, Gusto, Instagram, Meta for Business, Microsoft Excel, Microsoft Outlook, Quickbooks Online, WordPress, Xero, Zoom Meetings

Vagaro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Vagaro.