
About Vagaro
Vagaro is a web-based solution for salon and fitness center owners to promote their services and connect with customers through ‘Vagaro.Com’ website and Vagaro’s mobile app. It is a B2C platform wherein salons, spa and studios can register and create a profile, advertise their brand, promote new events and book appointments/classes with customers.
With Vagaro, business owners can create a customized website with complete information about their venue, staff bios, services they offer and their working hours. Salons can display which booking slots are available for the day, week or month and allow customers to book an appointment at a time that's convenient to them. Vagaro allows users to send text and email notifications to customers, confirming the appointment, then send alerts and reminders for appointments booked.
Users can build a customer database by importing contacts from an excel or .csv file or pulling contacts directly from their mobile. Customers can post feedback on a Salon's Vagaoro page, for them to view. Salon owners can also manage internal activities such as generating sales & service reports, monitoring business progress with real time analytics, clock-in & clock-out, staff attendance, and map with payroll service.
Vagaro solution offers an integrated point of sale (POS) feature to sell gift certificates, products or packages to customers online and via mobile. Currently, Vagaro offers its services across Australia, Canada, United Kingdom and USA.
Pricing starting from:
$35.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Vagaro
• Vagaro's salon, wellness and fitness software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.
• Users can send booking confirmation and reminders to customers via email or text message.
• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.
• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.
• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.
Business size
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English
Pricing starting from:
$35.00/month
- Free Version
- Free Trial
- Subscription
Images





Features
Total features of Vagaro: 161
Alternatives
Mindbody

Square Appointments

Booker

Square Point of Sale

Reviews
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- Industry: Automotive
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
It's great but unnecessary
Reviewed on 2022-07-12
It's awesome really really awesome but like I said is not necessary for small companys, maybe if...
It's awesome really really awesome but like I said is not necessary for small companys, maybe if you grow up in the future it is a better idea. Is your decision.
Pros
It's a good option for organize all the company schedule, there are so many functions for all, anyone can use this and is not necessary to know about this software, is so intuitive.
Cons
I really thing that is unnecessary beacuse you can do a lot of this things in other app for free, but some functions are only in this app that made it better. If you don't have the money for pay this, I really recommend use your phone calendar or something like that.
Alternatives Considered
Google CalendarReasons for Choosing Vagaro
It's freeSwitched From
Google CalendarReasons for Switching to Vagaro
freeResponse from Vagaro
Hello Axel. We appreciate the review. We'll definitely take your feedback into consideration.
- Industry: Apparel & Fashion
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great system for Nail salon
Reviewed on 2022-07-14
So far works great for our nail salon with 3 full-time employees and 2 part time employees....
So far works great for our nail salon with 3 full-time employees and 2 part time employees. Everyone is staying on top of the schedule and its easy for employees and clients. There are so mani other report and dashboard you can run to be on track.
Pros
Easy to use, able to do online booking and scheduling for multiple artists at the time. Each artist views the most resent schedule and any last min cancelations.Easy check out.
Cons
I would love to see more customized features when sending a confirmation message, or reminders.
Response from Vagaro
Hello Inna. Thank you for sharing your feedback! You are able to customize your email confirmation message, which you can read about in this article https://support.vagaro.com/hc/en-us/articles/115000439594. If you're looking for customized text message, that would require text marketing, which we also offer! You can learn more about the kinds of campaigns we offer here https://support.vagaro.com/hc/en-us/articles/4412652458779
- Industry: Consumer Electronics
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Just ok, they will nickel and dime you to death
Reviewed on 2022-08-01
It’s ok, I’m looking for something better that fits what I need and doesn’t add in $ for every...
It’s ok, I’m looking for something better that fits what I need and doesn’t add in $ for every single thing you do
Pros
Easy to set up, and app is pretty good as well
Cons
When a customer pays a deposit booking online (a feature I set up) and upgrades to a package when they come in for service the system doesn’t allow the deposit to be applied towards the package so you have to manually refund the deposit payment onto a gift card and then apply that gift card to the purchase of a package which is time consuming and confusing for staff who have not set up the system from the get-go. Not to mention when the client purchases this package Vagaro does not allow them to add gratuity to the package. So clients purchase a package of six sessions for laser hair removal and can spend $1000 Vagaro doesn’t see that as a service so they do not allow tipping which is upsetting for practitioners and as a business owner I would like my staff to have that opportunity. After contacting customer support Vagaro suggested that we ask our customers to tip us at each individual treatment, if I were that customer I would leave and never come back again!
Response from Vagaro
Hello Marie. We appreciate your feedback. Would you please reach out to [email protected], so we can look into this further for you? Thank you.
- Industry: Cosmetics
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I love Vagaro
Reviewed on 2022-05-04
It's been great it is a great software for a great price can't beat it
It's been great it is a great software for a great price can't beat it
Pros
I love Vagaro I have used many scheduling software and am picky about what to use because I need software that is robust. Vagaro and allows me to manage my business all in one place and it keeps getting better. Some of my favourite features are taking deposits to book appointments, Forms, branded app, booth rental management, reports, and classes. It is more than scheduling software it allows me to run all aspects of my business in one place which is why I love it so much. It is a must for any beauty professional.
Cons
Vagaro is constantly adding new features and always listens to users feedback to improve. It is one of the reasons I love it so much because they build it and improve constantly based on what users need.
Reasons for Switching to Vagaro
Inexpensive and had all the features I need. It is also innovative and constantly adding features so I know it only can get better. The other software choices lacked features and were too basic for my needsResponse from Vagaro
Hello Dior. We're glad to hear your comments! Thanks so much for sharing your thoughts with us!
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Two time user
Reviewed on 2022-06-20
Pros
I recently switched back to vagaro, they added some features that I wanted and decided of all the scheduling software I’ve tried, with the updates, this is the best solution out there. Easy to use, almost every option I need or want and pricing is comparable with others.
Cons
The pos tablet is expensive and often freezes, but the software itself is great!
Alternatives Considered
SquireReasons for Choosing Vagaro
I didn’t like DaySmart at allSwitched From
DaySmart SalonReasons for Switching to Vagaro
The option to have both booth renters and commission employeesResponse from Vagaro
Hello Heather. We appreciate your feedback. Thanks for the kind words! If you're still experiencing issues with the POS freezing, please reach out to [email protected]
Vagaro FAQs
Below are some frequently asked questions for Vagaro.Q. What type of pricing plans does Vagaro offer?
Vagaro offers the following pricing plans:
- Starting from: $35.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
1 user: $35 /month 2 users: $50 /month 3 users: $65 /month 4 users: $80 /month 5 users: $95 /month 6 users: $110 /month 7+ users: $125 /month
Q. Who are the typical users of Vagaro?
Vagaro has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Vagaro support?
Vagaro supports the following languages:
English
Q. Does Vagaro support mobile devices?
Vagaro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Vagaro integrate with?
Vagaro integrates with the following applications:
Google Calendar, Gusto, Instagram, Meta for Business, Microsoft Excel, Microsoft Outlook, Quickbooks Online, WordPress, Xero, Zoom Meetings
Q. What level of support does Vagaro offer?
Vagaro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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