About Vagaro

Vagaro is a web-based solution for salon and fitness center owners to promote their services and connect with customers through ‘Vagaro.Com’ website and Vagaro’s mobile app. It is a B2C platform wherein salons, spa and studios can register and create a profile, advertise their brand, promote new events and book appointments/classes with customers.

With Vagaro, business owners can create a customized website with complete information about their venue, staff bios, services they offer and their working hours. Salons can display which booking slots are available for the day, week or month and allow customers to book an appointment at a time that's convenient to them. Vagaro allows users to send text and email notifications to customers, confirming the appointment, then send alerts and reminders for appointments booked.

Users can build a customer database by importing contacts from an excel or .csv file or pulling contacts directly from their mobile. Customers can post feedback on a Salon's Vagaoro page, for them to view. Salon owners can also manage internal activities such as generating sales & service reports, monitoring business progress with real time analytics, clock-in & clock-out, staff attendance, and map with payroll service.

Vagaro solution offers an integrated point of sale (POS) feature to sell gift certificates, products or packages to customers online and via mobile. Currently, Vagaro offers its services across Australia, Canada, United Kingdom and USA.

Pricing starting from:

$35.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Vagaro

• Vagaro's salon, wellness and fitness software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.

• Users can send booking confirmation and reminders to customers via email or text message.

• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.

• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.

• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

$35.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients
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Vagaro video
Vagaro video
Vagaro video
Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients

Features

Total features of Vagaro: 187

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Charting
  • Class Management
  • Class Registration Software
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commission Management
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling Software
  • Enrollments/Onboarding
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Creation & Design
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Life Coaching
  • Loyalty Program
  • Marketing Automation Software
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Grooming
  • Mobile Payments
  • Multi-Location
  • Multiple Payment Options
  • Multiple User Accounts
  • No-Show Tracking
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Partial Payments
  • Patient Management Software
  • Patient Portal Software
  • Patient Records Management
  • Payment Processing Software
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming Software
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Push Notifications Software
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Records Management Software
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling Software
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Wait List Management
  • Waiver Management
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Timely

4.7
#0 Alternative to Vagaro
Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.

Booksy

4.4
#1 Alternative to Vagaro
Scheduling appointments has never been so easy! Booksy is an appointment system that brings you and your clients...

Phorest

4.8
#2 Alternative to Vagaro
Phorest Salon Software is an all-in-one solution used by over 9,000 salons and 155,000 hair and beauty professionals...

DaySmart Salon

4.3
#3 Alternative to Vagaro
Robust cloud solutions powers beauty businesses with online booking, text notifications, commissions, reports,...

Reviews

Overall rating

4.7 /5
(2,995)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support Software
4.7/5

Already have Vagaro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,995
Sean A
Overall rating
  • Industry: Higher Education Software
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good value for the price

Reviewed on 2/4/2019

Pros

I set this software up for a massage therapist shop. It was for an individual who needed to contract out 2 services, yoga and massage therapy. In order to do that, we had to buy 2 subscriptions what was sort of a pain. However, the ease of use of software was great. There's integration into yelp and facebook. It integrates right into your google calendar which is super important for people that are really busy. Also its way cheaper than mind body so that's a bonus.

They provide everything you need in order to setup a successful massage shop or whatever in fitness you are doing. They even take credit card for services. If you swipe it on your phone in the mobile app, it will ask you for a tip. On ipad, it doesn't.

Also vagaro allows you to rebook an appointment on the spot which I found very convenient for rebookings.

Cons

It was really hard to setup multiple services within the shop. I had to setup yoga and massage under 2 different employees but the same name, with 2 different google calendars. It was really messy. It works best when you have employees and can set them up under services they provide, if your solo and provide more than 1 service that aren't related, its hard.

Steve
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Keeps me organised, and that's not easy

Reviewed on 12/23/2022

Overall it's a good experience. It's competitively priced and the ease of use means that I am...

Overall it's a good experience. It's competitively priced and the ease of use means that I am unlikely to change anytime soon. However, it really does feel like there needs to be some time and attention given to the calendar and how that integrates as it feels very limited currently.

Pros

The functionality of Vagaro is its biggest strength. It's so easy to use even for a bit of a technophobe like myself

Cons

The calendar integration has been its biggest letdown for me, I have had several problems with it but after having a play about, I've made it work

junsup
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

vagaro reviews

Reviewed on 1/12/2023

This app is very fun to set up and navigate. I really enjoy starting my own business. It's easy to...

This app is very fun to set up and navigate. I really enjoy starting my own business. It's easy to use, and you can simplify and personalize it as you want.

Pros

Customers love how easy it is to make appointments online. It's like how you customize confirmation notifications for your customers.Customers like how easy it is to get text confirmation with just a few clicks and book on a mobile app. I also like that I trust the email system that sends emails successfully.

Cons

There was a problem refreshing the page and connecting to another site. I was busy sometimes because there were a lot of advertisements from other companies. You can't print an address to make a call, you just need to make a call. You have to write the customer address by hand every day.

Response from Vagaro

Hello, there is a section in the customers profile for you to input their address, you don't need to hand write their information! We would be happy to assist connecting your Vagaro page with another website, please contact out support team at 9254641932 for troubleshooting!

Kimberly
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best software I could find to run my business with ease.

Reviewed on 10/29/2022

Pros

Ease and convenience for me and my clients, And when I need help it does not take long for assistance to get me answers.

Cons

I had a client that booked and paid for her fathers appointment but realized at a later date that he could not make that time. When I tried to move the appointment, it would not let me because it was already paid for with a credit card. And I was unable to undue the checkout to change it.

Alternatives Considered

Square Point of Sale and Square Payments

Reasons for Switching to Vagaro

I liked that it was basically a one stop shop, I can have all my services, sell product or classes, make and check out appointments with ease. And it pretty much does my book keeping for me for ease when filing taxes. My clients love it as well they always tell me it beats calling a spa to beg them for an appointment with me.
Yakup
Overall rating
  • Industry: Food & Beverages
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Excellent Assistant

Reviewed on 12/17/2022

Pros

Vagaro is very helpful for managing my team’s appointments and generating invoices. The user interface is easy to use, and customer service has been great when I’ve had any questions or needed help with something.

Cons

Though Vagaro is really useful, there are a few areas where it could be improved. For example, it doesn’t offer the ability to track payments made by customers outside of the platform, which can make it difficult to maintain accurate records.

Showing 5 reviews of 2,995 Read all reviews

Vagaro FAQs

Below are some frequently asked questions for Vagaro.

Vagaro offers the following pricing plans:

1 user: $35 /month 2 users: $50 /month 3 users: $65 /month 4 users: $80 /month 5 users: $95 /month 6 users: $110 /month 7+ users: $125 /month

Vagaro has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Vagaro supports the following languages:

English

Vagaro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Vagaro integrates with the following applications:

Google Calendar, Gusto, Instagram, Meta for Business, Microsoft Excel, Microsoft Outlook, Quickbooks Online, WordPress, Xero, Zoom Meetings

Vagaro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Vagaro.