About MemberPlanet

memberplanet is member management. An essential solution for individual leaders as well as local and national groups of any size to communicate, process payments, and manage their members. Our goal at memberplanet is to make your life easier. Sound simple right? Because it is. Our system is designed for you to make the best use of limited time; accomplish all of your administrative tasks on one seamless platform so you can get back to what really matters in your life.

Through memberplanet's comprehensive solution to your group management, you as a leader will be able to organize and communicate with your members quickly, easily, and efficiently. Our features include a custom mobile app just for your group. With the app, members and admins can access membership e-cards, make payments, and communicate with other group members. Some of the other wonderful tools on our platform include collecting dues payments online, custom membership levels, and an interactive directory. One of our best features is our support team. We're real people offering tangible support to clients on a daily basis with unlimited phone, email, and chat support, plus an online support library of demonstration videos, success guides, and FAQs. In 2015 memberplanet received first place for Capterra's most reviewed site.

memberplanet is proud to currently serve more than 24,000 groups and 4 million members, encompassing a broad range of nonprofit and for-profit industries. Our clients include the United States Air Force, multi-level fraternal organizations including Delta Gamma International Fraternity and Alpha Tau Omega, chapters of nonprofits including the United Way, and the Children's Hospital of Michigan Foundation, alumni and other associations including the Marietta Business Association, faith-based organizations, educational groups including statewide PTAs and school districts, and local community groups including the Kiwanis Club of Safety Harbor.

Pricing starting from:

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of MemberPlanet

? One-stop shopping. Pay for membership dues, merchandise, and make donations. Makes keeping track of payments easy as one, two, three!

? Plan your event with us. Boost attendance and participation with easy event and donation sites. Sell tickets, send email invites, manage RSVPs, and share photos. No need for a party planner, just us.

? Free custom app! Yes, really! Facilitate on-site payments, membership e-cards, and mobile communication. Send messages via text and/or email in just a few clicks, from a desktop or the mobile app. Use Smart Lists to instantly generate distribution lists using member data from other features.

? Streamline your group's branding. Easily create branded payment forms, surveys, and email newsletters. Start with a template and customize it with unlimited flexible fields. View tracking and response data in real time.

? Exclusive and personal member communication. Members can search and contact each other directly by email and social media through memberplanet. Members have complete control of what information is shared, and direct emails are always kept secure.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Argentina, Australia, Belgium, Bolivia, Brazil , Canada, Chile, Colombia, Denmark, Ecuador, Spain, Falkland Islands, Faroe Islands, France, United Kingdom, French Guiana, Guernsey, Greenland, Guyana, Hungary, Indonesia, Ireland, Isle of Man, India, Iceland, Jersey, Monaco, Mexico, Malaysia, Norway, New Zealand, Peru, Philippines, Portugal, Paraguay, Sweden, Singapore, Suriname, United States, Uruguay, Venezuela, South Africa

Supported Languages

English, French

Pricing starting from:

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

MemberPlanet Software - memberplanet allows users to create & track online events and donation sites
MemberPlanet Software - memberplanet allows users to collect payment online
MemberPlanet Software - memberplanet allows admins to create & send broadcasts by email or SMS message
MemberPlanet Software - memberplanet allows members to choose their member level while joining your group
MemberPlanet Software - memberplanet enables users to RSVP to events via computer or mobile
MemberPlanet Software - memberplanet enables users to collect donations and keep track of how close they are to the fundraiser goal
MemberPlanet Software - memberplanet payment forms allow admins to collect payments from members anytime, anywhere
View 8 more
MemberPlanet video
MemberPlanet Software - memberplanet allows users to create & track online events and donation sites
MemberPlanet Software - memberplanet allows users to collect payment online
MemberPlanet Software - memberplanet allows admins to create & send broadcasts by email or SMS message
MemberPlanet Software - memberplanet allows members to choose their member level while joining your group
MemberPlanet Software - memberplanet enables users to RSVP to events via computer or mobile
MemberPlanet Software - memberplanet enables users to collect donations and keep track of how close they are to the fundraiser goal
MemberPlanet Software - memberplanet payment forms allow admins to collect payments from members anytime, anywhere

Features

Total features of MemberPlanet: 63

  • API
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendee Management
  • Campaign Management Software
  • Chapter Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Contact Database
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Donor Management
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Financial Management Software
  • Fundraising Management
  • Invoice Management
  • List Management
  • Mailing List Management
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Newsletter Management
  • Online Forums
  • Payment Processing Software
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Social Media Management Software
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticketing Software
  • Volunteer Management Software
  • Website Management
  • Weddings/Parties

Alternatives

Raklet

4.7
#0 Alternative to MemberPlanet
Raklet is a community management platform which offers tools like unlimited contacts, automated messages, online...

Glue Up

4.5
#1 Alternative to MemberPlanet
Glue Up (formerly EventBank) is an all-in-one engagement platform combining the best event management, membership...

Mition

5
#2 Alternative to MemberPlanet
Mition is a cloud-based association management software designed to help organizations of all sizes manage memberships,...

VeryConnect

4.9
#3 Alternative to MemberPlanet
All-in-one solutions to manage and engage your community.

Reviews

Overall rating

4.7 /5
(256)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.9/5

Already have MemberPlanet?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 256
Joan
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

School Registration Packet

Reviewed on 7/2/2019

Positive, smooth collection of money.

Positive, smooth collection of money.

Pros

It simplified our registration process for purchases and information distribution.

Cons

I am comfortable with the software but I do not use regularly so I need support from the help desk.
Wish there was a better way to remind users on their credit card of the MP charge as often they think it is a fraud and put forth a dispute.

Michelle
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great solution!

Reviewed on 12/6/2016

Member Planet offers an exceptional platform to manage membership, events, surveys and all for a...

Member Planet offers an exceptional platform to manage membership, events, surveys and all for a great price! - Not to mention the amazing customer support it offers.

Pros

Easy to use, all sorts of add-ons in one product, exceptional customer support, great price.

Cons

some of the features need tutorials (which just means its feature rich - and not necessarily a "con")

Deb
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

After 7 months... disappointed

Reviewed on 1/11/2018

After trying very, very hard to make this software work for our group, we are giving up.

After trying very, very hard to make this software work for our group, we are giving up.

Pros

Inexpensive. Able to use PayPal or memberplanet for processing payments. Have a pretty good templates to use for creating donation campaigns and emails. Was relatively easy to upload contact information. Easy to access chat support.

Cons

They do not have the ability to create distribution lists (segmented lists) of contacts/members from within the software. It requires exporting all your data, sorting in excel, then uploading again. Tech support is uneven; got different advice from different people, and they are not available on weekends, holidays, etc. Also, they are very stuck on their own custom fields. Many of our members found it difficult to navigate. Also, the email responses were not always customizable, which led to numerous misunderstandings when we would send out "invitations" to create or update profiles.

Valerie
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software

Perfect for Management and Marketing of 80+ Clients

Reviewed on 4/1/2015

On a weekly, sometimes daily basis, we require some form of communications with our retail...

On a weekly, sometimes daily basis, we require some form of communications with our retail community here at the shopping center. MemberPlanet has made this process super easy and efficient to be able to do so and make sure that our communications are getting in the appropriate manager hands. It's user friendly platform allows customization so that retailer managers know when the memo is urgent and needs immediate attention or when we are simply sending out our quarterly newsletters and other promotional opportunities. It's also very helpful because retailers can respond to content easily and quickly, and those responses are all returned to management in one format and one place. From a marketing standpoint this is critical especially when managing 80+ retail accounts when retailers have marketing materials to report on a daily basis. From new developments to promotions, community updates to management memos this platform is perfect especially because I'm able to track who's opened the message to ensure and prove managers have receive the message. Easiest and best program I've used in my 10 years managing and marketing in the real estate/retail industry.

Trycennia
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I love MemberPlanet it's a great tool.

Reviewed on 3/23/2018

Pros

That you can export your spreadsheets out of the system to excel, you can sort within the system, you can view payments by each form that you have created, you can sort by date range. there are so many pros I just can't list them all.

Cons

Company is unable to send you an auto-renewal email. This goes to the company not really a software issue.

Showing 5 reviews of 256 Read all reviews

MemberPlanet FAQs

Below are some frequently asked questions for MemberPlanet.

MemberPlanet offers the following pricing plans:

• Basic: Free • Essentials: $50 per month or $510 per year • Pro: $100 per month or $1020 per year • Premium: $175 per month or $1,785 per year • Enterprise: Customized per individual or chapter based association

MemberPlanet has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

MemberPlanet supports the following languages:

English, French

MemberPlanet supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

MemberPlanet integrates with the following applications:

Meta for Business, Twitter

MemberPlanet offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for MemberPlanet.