---
description: Detailed reviews on MemberPlanet based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare MemberPlanet with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MemberPlanet Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Nonprofit Software](/directory/775/nonprofit/software) > [MemberPlanet](/software/103265/memberplanet)

# MemberPlanet

Canonical: https://www.getapp.ca/software/103265/memberplanet

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> memberplanet is a home for groups of any size to communicate, process payments, and manage their members Think of it as: life. simplified.
> 
> Verdict: Rated **4.7/5** by 267 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MemberPlanet

\-One-stop shopping. Pay for membership dues, merchandise, and make donations. Makes keeping track of payments easy as one, two, three\!&#10;&#10;?&#9;Plan your event with us. Boost attendance and participation with easy event and donation sites. Sell tickets, send email invites, manage RSVPs, and share photos. No need for a party planner, just us.  &#10;&#10;-Free custom app\! Yes, really\! Facilitate on-site payments, membership e-cards, and mobile communication. Send messages via text and/or email in just a few clicks, from a desktop or the mobile app. Use Smart Lists to instantly generate distribution lists using member data from other features. &#10;&#10;-Streamline your group's branding. Easily create branded payment forms, surveys, and email newsletters. Start with a template and customize it with unlimited flexible fields. View tracking and response data in real time. &#10;&#10;-Exclusive and personal member communication. Members can search and contact each other directly by email and social media through memberplanet. Members have complete control of what information is shared, and direct emails are always kept secure.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 267 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: memberplanet
- **Location**: Torrance, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: •&#9;Essentials: $50 per month or $510 per year&#10;•&#9;Pro: $100 per month or $1020 per year&#10;•&#9;Premium: $175 per month or $1,785 per year&#10;Extra fees may apply depending on web strategy and communication strategy&#10;•&#9;Enterprise: Customized per organization or chapter based association
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Argentina, Australia, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Denmark, Ecuador, Falkland Islands, Faroe Islands, France, French Guiana, Greenland, Guernsey, Guyana, Hungary, Iceland, India and 22 more

## Features

- API
- Activity Tracking
- Alerts/Notifications
- Application Management
- Attendee Management
- Campaign Management Software
- Chapter Management
- Committee Management
- Communication Management
- Conferences/Conventions
- Contact Database
- Content Management System (CMS) Software
- Credit Card Processing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Discount Management
- Discussions/Forums

## Integrations (3 total)

- Meta for Business
- OAuth
- RestApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software)

## Related Categories

- [Event Management Software](https://www.getapp.ca/directory/80/event-management/software)
- [Association Management Software](https://www.getapp.ca/directory/165/association-management/software)
- [Membership Management Software](https://www.getapp.ca/directory/171/membership-management/software)
- [Gym Management Software](https://www.getapp.ca/directory/3822/gym-management/software)
- [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software)

## Alternatives

1. [Daxko Operations](https://www.getapp.ca/software/174647/daxko-operations) — 4.5/5 (182 reviews)
2. [StarChapter](https://www.getapp.ca/software/20522/starchapter-membership-management-software) — 4.2/5 (652 reviews)
3. [Mindbody](https://www.getapp.ca/software/91024/mindbody) — 4.0/5 (2993 reviews)
4. [Brilliant Directories](https://www.getapp.ca/software/107889/brilliant-directories) — 4.8/5 (803 reviews)
5. [GrowthZone](https://www.getapp.ca/software/105225/memberzone) — 4.4/5 (287 reviews)

## Reviews

### "Member Planet is an excellent and customizable Content Management System." — 5.0/5

> **Lisa** | *April 20, 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Two words – FREE option.  My organization would like to keep its very hard-earned money to help our community.  So, using a vendor with a free option is a HUGE plus for us.  It also is good for organizations new to CMS because we can determine how much we actually use it.  &#10;2. The site is web based and user friendly – nothing to download.  There are video tutorials, a support library with step by step instructions and phone coaching available.  They have a Getting Started tutorial and all actions are walk throughs with descriptions.  There are reps on standby to chat, or talk over the phone.  I am truly blown away by all of the things I can do and customize with MemberPlanet.  As I said, we aren’t a large organization and we definitely cant afford some of the other more expensive CMS’ available.  But MemberPlanet understands what I want for the type of organization I have and they allow me to customize it.  The site is also scalable for future growth and usage.  I highly recommend them.
> 
> **Cons**: The only thing I wasn’t too keen on is that there are a couple of outside vendor connections such as Box and PayPal that are integrated into the site.  It all works ok though.  Box and PayPal are a little odd as its dashboard is merged into your site.  You can get MemberPlanet to handle taking your payments instead of using PayPal, but they keep a small percentage.  Other than that, I don’t have any issues or complaints.
> 
> MemberPlanet works for my organization because it keeps members information updated.  It keeps the members informed about scheduled events.  I can create groups that communicate with each other.  It has options for email campaigns, discussions, a mobile app, photo albums, document storage and the ability to take payments.  There's not much else that you would need.  And again, the FREE option is big plus.

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### "Amazing customer service and follow through" — 5.0/5

> **Greg** | *June 15, 2016* | Media Production | Recommendation rating: 9.0/10
> 
> **Pros**: Flexible, robust with every tool imaginable for the proper care of feeding of a membership club.  Not only will it process payments, but has  easy-to-use retention/reminder features to alert users when there membership is expiring.  MemberPlanet supports  video, photo, email, message boards and upcoming events.  The standout was the customer support. Until you start to feel the work flow, some of the initial setup can be intimidating.  No problem,  phone support with an actual human is just a call away.  Likewise with chat support. &#13;&#10;&#13;&#10;Don't worry: friendly, knowledgeable people are there to help\!
> 
> **Cons**: As mentioned, the options and depth of the program can be a little overwhelming at first. The back end is fast and responsive, but  the initial challenge of navigating to the correct screen was at first, a bit confusing. As mention above, tech support was there to save the day and within a couple of hours, I was marveling at my mastery of the MemberPlanet configuration screens.
> 
> I am setting up a Premium Membership Club for The Sacramento Bee.  Yes, I am tech savvy, but I don't want to make the running of the web platform for the club my life's work. That being said, I still need flexibility and a robust set of tools for transactions, communications and promotions. MemberPlanet is all that, and more\!

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### "Does not have a 'simple' interface option for members/users" — 1.0/5

> **Michael** | *February 4, 2017* | Recommendation rating: 5.0/10
> 
> **Pros**: Seems like a great piece of software for anyone administering a group membership.
> 
> **Cons**: This software is too complicated for a customer base whose mastery level of technology is 'can do email' and 'read-only internet browsing'.
> 
> Memberplanet is intended to be a portal for individuals to manage their memberships into multiple organizations. That's a noble goal, but waaaay too complicated for a novice user or someone who just wants to join a single group and interact with the group leadership. &#13;&#10;&#13;&#10;As far as I can tell a user has to be adept at navigating through a 3 level hierarchy (level1-member of memberplanet, level2-portal to all groups, level3-group member). There are some great capabilities at level1 that can't be brought into level3. Also, if you are a member of a single group it still forces you to traverse through level2, and that's not at all intuitive. &#13;&#10;&#13;&#10;  Customer support was great when I first signed up and the Admin interface is fine, full of features. I'd say the learning curve for the admin is very reasonable, even for a novice, but the learning curve for a member/user is way too hard and memberplanet lacks a 'simple' interface option.

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### "My experience with Memberplanet has been extremely professional and productive." — 5.0/5

> **Cousar** | *March 20, 2018*
> 
> **Pros**: What I like most about memberplanet is the templates that available to use when creating a form. The customer service is also a pro when it comes to using memberplanet.  The reps return calls in a timely manner, assist you when you are unable to figure out what the problem is.
> 
> **Cons**: What I like least about the software is that the app does not appear user friendly with my phone.  I would like to be able to access my account by using the app.  At this point, when I access the software using the app, I am not able to modify forms, etc.  I would like to see this change.

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### "I have used Memberplant for numerous campaigns and events with Awesome Success and Results\!\!" — 5.0/5

> **Diane** | *March 15, 2018* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: What I like best is the ease of use of the Memberplanet application.  Memberplanet is extremely user friendly.  Customer service is friendly, helpful, fast and responsive.  The reporting features are excellent which makes the reconciliation process so much easier from a accounting prospective.
> 
> The major benefits for me and the organization that I work with is that Memberplanet allows us to reach out to people quickly and securely. It also allows us to manage donations and other campaigns from any where and give our contributors the capability to donate from the privacy of their homes.

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## Links

- [View on GetApp](https://www.getapp.ca/software/103265/memberplanet)

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| en | <https://www.getapp.com/customer-management-software/a/memberplanet/> |
| en-AE | <https://www.getapp.ae/software/103265/memberplanet> |
| en-AU | <https://www.getapp.com.au/software/103265/memberplanet> |
| en-CA | <https://www.getapp.ca/software/103265/memberplanet> |
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| nl | <https://www.getapp.nl/software/103265/memberplanet> |
| nl-BE | <https://www.getapp.be/software/103265/memberplanet> |

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