About MemberPlanet
memberplanet is member management. An essential solution for individual leaders as well as local and national groups of any size to communicate, process payments, and manage their members. Our goal at memberplanet is to make your life easier. Sound simple right? Because it is. Our system is designed for you to make the best use of limited time; accomplish all of your administrative tasks on one seamless platform so you can get back to what really matters in your life.
Through memberplanet's comprehensive solution to your group management, you as a leader will be able to organize and communicate with your members quickly, easily, and efficiently. Our features include a custom mobile app just for your group. With the app, members and admins can access membership e-cards, make payments, and communicate with other group members. Some of the other wonderful tools on our platform include collecting dues payments online, custom membership levels, and an interactive directory. One of our best features is our support team. We're real people offering tangible support to clients on a daily basis with unlimited phone, email, and chat support, plus an online support library of demonstration videos, success guides, and FAQs. In 2015 memberplanet received first place for Capterra's most reviewed site.
memberplanet is proud to currently serve more than 24,000 groups and 4 million members, encompassing a broad range of nonprofit and for-profit industries. Our clients include the United States Air Force, multi-level fraternal organizations including Delta Gamma International Fraternity and Alpha Tau Omega, chapters of nonprofits including the United Way, and the Children's Hospital of Michigan Foundation, alumni and other associations including the Marietta Business Association, faith-based organizations, educational groups including statewide PTAs and school districts, and local community groups including the Kiwanis Club of Safety Harbor.
Pricing starting from:
US$50.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of MemberPlanet
? One-stop shopping. Pay for membership dues, merchandise, and make donations. Makes keeping track of payments easy as one, two, three!
? Plan your event with us. Boost attendance and participation with easy event and donation sites. Sell tickets, send email invites, manage RSVPs, and share photos. No need for a party planner, just us.
? Free custom app! Yes, really! Facilitate on-site payments, membership e-cards, and mobile communication. Send messages via text and/or email in just a few clicks, from a desktop or the mobile app. Use Smart Lists to instantly generate distribution lists using member data from other features.
? Streamline your group's branding. Easily create branded payment forms, surveys, and email newsletters. Start with a template and customize it with unlimited flexible fields. View tracking and response data in real time.
? Exclusive and personal member communication. Members can search and contact each other directly by email and social media through memberplanet. Members have complete control of what information is shared, and direct emails are always kept secure.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, French
Pricing starting from:
US$50.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of MemberPlanet: 58
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Reviews
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- Industry: Education Management
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
School Registration Packet
Reviewed on 2019-07-02
Positive, smooth collection of money.
Positive, smooth collection of money.
Pros
It simplified our registration process for purchases and information distribution.
Cons
I am comfortable with the software but I do not use regularly so I need support from the help desk.
Wish there was a better way to remind users on their credit card of the MP charge as often they think it is a fraud and put forth a dispute.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Perfect for Management and Marketing of 80+ Clients
Reviewed on 2015-04-01
On a weekly, sometimes daily basis, we require some form of communications with our retail...
On a weekly, sometimes daily basis, we require some form of communications with our retail community here at the shopping center. MemberPlanet has made this process super easy and efficient to be able to do so and make sure that our communications are getting in the appropriate manager hands. It's user friendly platform allows customization so that retailer managers know when the memo is urgent and needs immediate attention or when we are simply sending out our quarterly newsletters and other promotional opportunities. It's also very helpful because retailers can respond to content easily and quickly, and those responses are all returned to management in one format and one place. From a marketing standpoint this is critical especially when managing 80+ retail accounts when retailers have marketing materials to report on a daily basis. From new developments to promotions, community updates to management memos this platform is perfect especially because I'm able to track who's opened the message to ensure and prove managers have receive the message. Easiest and best program I've used in my 10 years managing and marketing in the real estate/retail industry.
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
After 7 months... disappointed
Reviewed on 2018-01-11
After trying very, very hard to make this software work for our group, we are giving up.
After trying very, very hard to make this software work for our group, we are giving up.
Pros
Inexpensive. Able to use PayPal or memberplanet for processing payments. Have a pretty good templates to use for creating donation campaigns and emails. Was relatively easy to upload contact information. Easy to access chat support.
Cons
They do not have the ability to create distribution lists (segmented lists) of contacts/members from within the software. It requires exporting all your data, sorting in excel, then uploading again. Tech support is uneven; got different advice from different people, and they are not available on weekends, holidays, etc. Also, they are very stuck on their own custom fields. Many of our members found it difficult to navigate. Also, the email responses were not always customizable, which led to numerous misunderstandings when we would send out "invitations" to create or update profiles.
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I love MemberPlanet it's a great tool.
Reviewed on 2018-03-23
Pros
That you can export your spreadsheets out of the system to excel, you can sort within the system, you can view payments by each form that you have created, you can sort by date range. there are so many pros I just can't list them all.
Cons
Company is unable to send you an auto-renewal email. This goes to the company not really a software issue.
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I love MemberPlanet. It was extremely helpful when we planned our 40th Anniversary Celebration...
Reviewed on 2018-03-23
Pros
It is very user-friendly! I also love the communication piece as registration is completed, fees paid, etc.
Cons
It is a great software. However, there were a few members that had concern about convenience fees when making payments. It was explained to them that you can charge the group the fees or the customer. Some decided to just use the mail in option, but the majority used the software.
MemberPlanet FAQs
Below are some frequently asked questions for MemberPlanet.Q. What type of pricing plans does MemberPlanet offer?
MemberPlanet offers the following pricing plans:
- Starting from: US$50.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
• Basic: Free • Essentials: $50 per month or $510 per year • Pro: $100 per month or $1020 per year • Premium: $175 per month or $1,785 per year • Enterprise: Customized per individual or chapter based association
Q. Who are the typical users of MemberPlanet?
MemberPlanet has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MemberPlanet support?
MemberPlanet supports the following languages:
English, French
Q. Does MemberPlanet support mobile devices?
MemberPlanet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MemberPlanet integrate with?
MemberPlanet integrates with the following applications:
Meta for Business, Twitter/X
Q. What level of support does MemberPlanet offer?
MemberPlanet offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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