Acquire Overview

What is Acquire?

Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device.

Acquire Overview

Pricing

Starting from
$40.00/month

Pricing options

Free Trial
Subscription
Value for money

$40 per agent per month.

Enterprise pricing available on request.


Acquire Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Japan
Supported Languages
English

Media

Acquire chatbot
Acquire live visitors list
Acquire smart suggestions
Acquire video Acquire screenshot: Acquire chatbot Acquire screenshot: Acquire live visitors list Acquire screenshot: Acquire smart suggestions

Acquire Reviews

Acquire Reviews

Overall rating
4.9
/
5
Excellent
18

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
4.9
Customer Support
5
100% recommended this app
Kishore K.

One of the Best tool for Customer Management

Overall it was good


Mayur B.

Best Live Chat Software

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.


Gunjan G.

Tagove A excellent collaborator

Love this tool! that really allows Smooth video chat on the browser.
Very simple to use and no installations required.
Will be a perfect tool for customer service, along with their other features like co browsing.
suggest everyone to try it out.


Verified Reviewer

The best video chat and co-browsing


Sophia H.

very useful tool for business!

Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.


Kishore K.
Industry: Education Management
Company size: 501-1,000 Employees

One of the Best tool for Customer Management

Used Daily for 6-12 months
Reviewed on 10/1/2020
Review Source: Capterra

Overall it was good

Pros

Easy to access, Multiple Logins can be created. The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario

Cons

Cost of the product is bit high and charging platform fee is also high

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Mayur B.

Best Live Chat Software

Reviewed on 4/27/2016
Review Source: GetApp

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

Pros

Tagove supports instant chat.
I haven’t found any trouble in the installation and the support was also great.
I really recommend this extension to all.

Cons

One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Gunjan G.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Tagove A excellent collaborator

Reviewed on 2/21/2017
Review Source: GetApp

Love this tool! that really allows Smooth video chat on the browser.
Very simple to use and no installations required.
Will be a perfect tool for customer service, along with their other features like co browsing.
suggest everyone to try it out.

Likelihood to recommend: 8.0/10

Verified Reviewer

The best video chat and co-browsing

Used Daily for 1+ year
Reviewed on 4/16/2018
Review Source: Capterra

Pros

Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.

Cons

Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Sophia H.
Industry: Computer Software
Company size: 51-200 Employees

very useful tool for business!

Reviewed on 5/26/2016
Review Source: GetApp

Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

Pros

The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.

Cons

I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8.5/10
Based on 19 user ratings
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Acquire Pricing

Acquire Pricing

Starting from
$40.00/month
Free Trial
Subscription
Value for money

$40 per agent per month.

Enterprise pricing available on request.

$40 per agent per month.

Enterprise pricing available on request.

Value for Money
5/5
Based on 19 user ratings
Compare value for money rating with alternatives
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Acquire Features

Acquire Features

API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
CRM Integration
Chat
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Channel Communication
Real Time Monitoring
Reporting & Statistics
Self Service Portal
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third Party Integration
Workflow Management
Features
5/5
Based on 19 user ratings
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Categories

Additional information for Acquire

Additional information for Acquire

Key features of Acquire

  • A/B testing
  • Browser plugins
  • Call queueing
  • Call recording
  • Click links and fill in forms remotely
  • Co-browsing
  • Free for customers to call
  • Graphing of customer interactions
  • Instant file sharing
  • Live feedback
  • Live text chat
  • One-click call button
  • One-way and two-way video
  • Peer-to-peer encryption
  • Screen sharing
  • Speech recognition
  • Speech-to-text
  • Statistics and analytics
  • Video chat
  • Voice calls
  • eCommerce inetgrations

Benefits

Acquire includes one-way and two-way video calling, allowing the customer to choose whether or not they wish to be visible to the support agent, but still be able to see them.

A one-click call button on users’ websites allows customers to call for free.

Acquire offers instant file sharing through chat windows, with peer-to-peer encryption and secure cloud storage enabling sensitive documents to be shared and accessed from any web-enabled device.

Speech recognition enables users to make notes while on a call, or can be used for call transcription.

Acquire’s co-browsing feature enables users to interact directly with customers’ web browsers, highlighting sections, clicking on links, and filling out forms.

Calls can be recorded for staff training, performance reviews, record keeping, and error reduction.

Acquire FAQs

Acquire FAQs

Below are some frequently asked questions for Acquire.

Q. What type of pricing plans does Acquire offer?

Acquire offers the following pricing plans:

Starting from: $40.00/month

Pricing model: Subscription

Free Trial: Not Available

$40 per agent per month. Enterprise pricing available on request.

Q. What are the main features of Acquire?

Acquire offers the following features:

  • A/B testing
  • Browser plugins
  • Call queueing
  • Call recording
  • Click links and fill in forms remotely
  • Co-browsing
  • Free for customers to call
  • Graphing of customer interactions
  • Instant file sharing
  • Live feedback
  • Live text chat
  • One-click call button
  • One-way and two-way video
  • Peer-to-peer encryption
  • Screen sharing
  • Speech recognition
  • Speech-to-text
  • Statistics and analytics
  • Video chat
  • Voice calls
  • eCommerce inetgrations

Q. Who are the typical users of Acquire?

Acquire has the following typical customers:

Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Acquire support?

Acquire supports the following languages:

English

Q. What type of pricing plans does Acquire offer?

Acquire has the following pricing plans:

Subscription

Q. Does Acquire support mobile devices?

Acquire supports the following devices:

Android, iPhone, iPad

Q. What other apps does Acquire integrate with?

Acquire integrates with the following applications:

Freshdesk, Okta, OneLogin, Shopify, SugarCRM, Twitter, Wordpress, Wordpress, Zendesk, Zoho CRM

Q. What level of support does Acquire offer?

Acquire offers the following support options:

Online Support, Knowledge Base, Phone Support, FAQs