--- description: Detailed reviews on Key Survey based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Key Survey with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Key Survey Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Survey Tools](/directory/234/survey/software) > [Key Survey](/software/103125/key-survey) # Key Survey Canonical: https://www.getapp.ca/software/103125/key-survey Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/103125/key-survey?page=2) > Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools > > Verdict: Rated **4.6/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Key Survey ? Key Survey is available to users via three different delivery models that include shared platform SaaS, hybrid cloud server SaaS and on premise deployment. ? The product offers an offline technology that allows users to control and access multiple questionnaires through mobile devices even in zones where there is no internet. ? Key Survey allows users to manage approval process, workflow sequences and interaction between various stakeholders with the help of a built-in functionality for workflow management. ? Visual presentation of surveys can be configured to match the user’s company branding requirements through customization of logos, colors and fonts. ? Key Survey helps in providing optimal user experience by offering ways to skip irrelevant questions thereby enhancing the overall survey response rate. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 40 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: WorldAPP - **Location**: Braintree, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$10,000.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact Key Survey for pricing information or a quote. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 360 Degree Feedback Software - API - Activity Dashboard - Alerts/Notifications - Benchmarking - Communication Management - Complaint Monitoring - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard Software - Data Analysis Tools - Data Visualization Software - Drag & Drop - Email Marketing Software - Engagement Tracking ## Integrations (2 total) - IBM Cognos Analytics - SAP BusinessObjects Business Intelligence ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Tools](https://www.getapp.ca/directory/234/survey/software) ## Related Categories - [Survey Tools](https://www.getapp.ca/directory/234/survey/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) - [Employee Engagement Software](https://www.getapp.ca/directory/715/employee-engagement/software) - [Market Research Software](https://www.getapp.ca/directory/889/market-research/software) - [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software) ## Alternatives 1. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (945 reviews) 2. [Semrush](https://www.getapp.ca/software/91634/semrush) — 4.6/5 (2316 reviews) 3. [CleverX](https://www.getapp.ca/software/2076953/cleverx) — 4.7/5 (101 reviews) 4. [Tremendous](https://www.getapp.ca/software/2047288/tremendous-rewards) — 4.8/5 (456 reviews) 5. [Make Opinion](https://www.getapp.ca/software/2066581/make-opinion) — 4.8/5 (65 reviews) ## Reviews ### "Long time customer, best product for my needs" — 5.0/5 > **Lori** | *June 15, 2017* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, unlimited surveys. I am able to create the necessary scales and skip patterns to customize my surveys. > > **Cons**: Limited in some of the graphing capabilities, but this is made up with the ease of exporting the data to excel and SPSS > > Ability to survey our coworkers and customers with ease of modifying the survey when needed ----- ### "Good software. fairly easy to use." — 4.0/5 > **Jessica** | *June 15, 2017* > > **Pros**: Ease of use, the survey platform has definitely improved over the years since I started using it. Easy to change question types. > > **Cons**: Altering the look and feel seems limited. I felt like I could only easily add a logo but there was not much I could alter throughout the survey. ----- ### "Extremely logical and user friendly." — 4.0/5 > **Berje** | *August 25, 2015* > > It lets the user control all aspects of E-surveys. From composing of questions, making corrections, setting launch date parameters (which day and time to switch it on, when to shut it down) reviewing results instantLy with clear bar graphs and exporting data to SPSS or other software for more rigorous stats. Most importantly it is rightly priced. We have used Key Survey for more than a dozen projects and are extremely happy with it. Finally, when we have had questions and called for tech support or our assigned sales rep, they have helped us exceptionally well. ----- ### "My 2nd experience with WorldApp KeySurvey. Well done James Rucki, Jim Hatcher and your support staff" — 5.0/5 > **George** | *January 14, 2016* > > I used WorldApp KeySurvey in 2014 and 2015. There was a large learning curve for me however the customer service I received and technical support helped me along. I use the software in our schools with students. I continue to fine tune the survey questions because I believe WorldApp KeySurvey will work only as good as the questions. A significant challenge for our non profit organization being located in Canada is the US exchange rate at 40%. Please provide future quotes in Canadian Dollars. Thank you for your assistance. ----- ### "Customizable, well-supported solution" — 5.0/5 > **Ann** | *July 14, 2015* > > We have utilized WorldApp's Key Survey solution for nearly ten years. We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all. The online support staff is extremely knowledgeable and always willing to help. Our customer service representative and account managers are highly attentive and always go above and beyond to support our needs. I highly recommend Key Survey and the WorldApp team\! ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/103125/key-survey?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/103125/key-survey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data