CiiRUS

Intuitive vacation rental and property management software

About CiiRUS

Ciirus is a cloud-based vacation rental and property management platform created for small to medium-sized businesses. Property managers can use this tool to communicate with staff and manage necessary duties. By logging into the Ciirus cloud, office and field staff can communicate using various online and mobile communication tools to view, assign and dispatch projects and tasks real-time. Instant notifications are available on-screen and can also be sent and shared via SMS and email.

Reservations and quoting engines are optimized to work with external websites, integrations, selected channel partners, SuperSites and agent portals. Homeowners can also access their account using the online homeowner portal where they may be permitted to add or edit reservations and information, as well as send quotes to potential guests, among other features.

Ciirus also offers website and marketing tools that include custom web and mobile design, feature homes, integrated booking engines and newsletter distribution with advanced filtering options for mailing campaigns.

The software also creates business reports covering many areas such as balances due, expected arrivals, occupancy reports, rental income and percent occupancy. Custom reports may also be created through advanced data manipulation and flexible filtering options. Reports can be viewed as color data graphs and be sent directly by email or shared to a database.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of CiiRUS

The CiiRUS network is connected to major channel partners and travel companies providing a seamless integration process streaming listings directly to the selected channels.

Users can access the Ciirus cloud, optimized to display on mobile phones or via any other device to check availability, add or edit reservations, view and edit inventory, and more.

Ciirus features can be plugged into any existing website using a Wordpress server and the availability calendar can be inserted into any third-party website.

The management services work in real-time and provide tools to dispatch, manage and bill housekeeping and maintenance.

Ciirus delivers a flexible website and marketing engine including newsletter distribution with an advanced filtering option for mailing campaigns.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United Kingdom, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

CiiRUS Software - Select which properties to sync with each channel partner with CiiRUS
CiiRUS Software - CiiRUS displays instant quotes with arrival and departure date information
CiiRUS Software - CiiRUS's website editor lets users visualize their website design
CiiRUS Software - Reviews and ratings can be managed with CiiRUS
CiiRUS Software - CiiRUS's booking schedule organizes bookings, contacts and payment methods
CiiRUS Software - Accounting and taxes made easy with CiiRUS
CiiRUS Software - Calculate booking fees, taxes, insurance and rental fees with CiiRUS
CiiRUS Software - CiiRUS manages agent and supplier bookings
CiiRUS Software - CiiRUS's mobile site manager optimizes websites for mobile use
CiiRUS Software - CiiRUS mobile version for managing rentals on the go
CiiRUS Software - CiiRUS uses can view all properties they manage on their mobile
CiiRUS Software - CiiRUS notifies users of next arrivals giving detailed information
CiiRUS Software - 13
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CiiRUS video
CiiRUS video
CiiRUS Software - Select which properties to sync with each channel partner with CiiRUS
CiiRUS Software - CiiRUS displays instant quotes with arrival and departure date information
CiiRUS Software - CiiRUS's website editor lets users visualize their website design
CiiRUS Software - Reviews and ratings can be managed with CiiRUS
CiiRUS Software - CiiRUS's booking schedule organizes bookings, contacts and payment methods
CiiRUS Software - Accounting and taxes made easy with CiiRUS
CiiRUS Software - Calculate booking fees, taxes, insurance and rental fees with CiiRUS
CiiRUS Software - CiiRUS manages agent and supplier bookings
CiiRUS Software - CiiRUS's mobile site manager optimizes websites for mobile use
CiiRUS Software - CiiRUS mobile version for managing rentals on the go
CiiRUS Software - CiiRUS uses can view all properties they manage on their mobile
CiiRUS Software - CiiRUS notifies users of next arrivals giving detailed information
CiiRUS Software - 13

Features

Total features of CiiRUS: 51

  • API
  • Access Controls/Permissions
  • Accounting Software
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Booking Notes
  • Built-in Accounting
  • CRM Software
  • Calendar Management
  • Calendar/Reminder System
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Customer Support Software
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Extended Stay
  • For Vacation Rentals
  • GDS/OTA Integration
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Inventory Management Software
  • Lead Management Software
  • Maintenance Management Software
  • Marketing Automation Software
  • Multi-Property
  • Newsletter Management
  • Owner Management
  • Owner Statements
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Notifications
  • Real-time Updates
  • Rental Property Management Software
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • Sales Reports
  • Third Party Booking
  • Transaction History
  • Transaction Monitoring
  • Vendor Management Software
  • Website Management
  • Work Order Management

Alternatives

Hostfully Property Management Platform

4.3
#1 Alternative to CiiRUS
Hostfully Property Management Platform is a cloud-based solution designed to help vacation rental businesses manage...

Streamline

4.6
#2 Alternative to CiiRUS
Streamline is a smart & powerful vacation rental & property management software built to maximize conversions,...

AppFolio Property Manager

4.5
#3 Alternative to CiiRUS
AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and...

Guesty

4.5
#4 Alternative to CiiRUS
Guesty provides short-term property managers and property management companies with an end-to-end solution to streamline...

Reviews

Overall rating

4.3 /5
(81)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support Software
4.4/5

Already have CiiRUS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 81
Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Ciirus has helped me jump start my business

Reviewed on 7/25/2018

Helped get a head start on my business

Helped get a head start on my business

Pros

Customer Service is great, quick, and very helpful. Software is easy to navigate and use. Easy to find homes, add homes, features, descriptions, etc...

Cons

You need to pay or contact support for certain access. A little expensive when you have a lot of properties but they have options you can work with.

Nicole
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Ciirus made us happier

Reviewed on 4/12/2022

Overall I am happy with Ciirus. Implementation was a bit rocky- but the team pulled together and...

Overall I am happy with Ciirus. Implementation was a bit rocky- but the team pulled together and really helped us to get it going. I enjoy the fact that we can easily reach out to the team about features we would like to see changed and that our concerns/ critiques are taking seriously as we are the ones utilizing the software on the daily. Everyone is really pleasant to work with.

Pros

I am really enjoying all of the new updates- I like that the reservation calendar and payments are easy to use and view- the software makes it so that we can easily track our income

Cons

Some features are clunky- I would love to see the rate sets made easier to implement more dynamic pricing (i.e. allow me to set week days at different rates than weekends etc. for instance if I could select all M-Th bookings for a certain date range to be a certain price). I would love to avoid having to pay for an additional service to come in and price my properties.

Reasons for Choosing CiiRUS

Our previous software was clunky and not able to provide us with the data we were hoping for. The tech support we needed was not available

Switched From

Streamline

Reasons for Switching to CiiRUS

We felt that the ability to customize was important- the hands on training we received, the options we were given- we felt it was a good fit for our sized company.

Response from CiiRUS

Hi Nicole,

I wanted to reach out and let you know that we are getting ready to launch our new Unified Calendar feature, which will allow you to set pricing and mLOS directly from the reservations grid.

We would love to discuss with you more about recently launched LOS pricing rules and Booking Window logic, which many of our users have picked up and saved time and money versus integrating a third party. Our customer success team is much faster at responding to our customers than I am at checking reviews, so please do contact us via the built-in CiiRUS help center for same-day assistance, or call our office for immediate assistance. We would be thrilled to work with you on this.

Sincerely yours,
Josh at CiiRUS

Uno
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

CiiRUS is the permanent solution for VRMs

Reviewed on 9/30/2022

I know a lot of people who jump from platform to platform looking for the right fit, and they go to...

I know a lot of people who jump from platform to platform looking for the right fit, and they go to a bunch of trade shows shopping for software but always end up leaving within a year or two. Everybody I know who joined CiiRUS has stayed. Their software was built for longevity, which has been my experience also. They may not always be the first to every new feature, but when they build it, they build it right, and it just works.

Pros

I can’t say enough good about the CiiRUS support team. They really get to know your business and you feel like part of the group, not just another phone call they have to pick up. I attend the quarterly learning group sessions and get to see any updates and new features that have come out, so I never feel like the software is leaving me behind when it grows. I like that everything I need is in the one platform, so I don’t need to pay an outside company for channels sync, pricing rules, cleaning/maintenance tools, guest portal, website, and so on.

Cons

They recently launched their next generation product, and even though there was no re-building or migration required, we did need to learn our way around, which took a bit of time during our busy season. We’re glad we did spend that time though, because the new system is lightyears ahead of anything else we’ve looked at or that out friends in the industry have shown us they use.

Guillermo
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

worst software I’ve ever use! Read my review

Reviewed on 4/27/2020

The experience was extremely bad. I selected Ciirus to make my company grow and instead of making...

The experience was extremely bad. I selected Ciirus to make my company grow and instead of making it grow Ciirus made lost U$ [SENSITIVE CONTENT HIDDEN]! As I said to them, problems can occur and I didn’t request them the money I lost for connectivity but I was hoping they fix the problems. They never contacted me to fix the problem. Once they contacted me was when I requested a deduction on the monthly payment for coronavirus they contacted me to offer Love rentals . They said with that I was going to increase my sales .. hahahaha how funny! I don’t know if they live in planet earth or what but we had 100% cancellations! When I requested a discount on the monthly payment was because other softwares are giving between from 1-3 months free payments to keep their clients !

Pros

We’ve selected ciirus because once we start using it there were not too many softwares in the market as they are right now . Big mistake! Now looking other softwares I don’t see any pros ..

Cons

DON’T USE CIIRUS! Once we started with Ciirus they first told us that it was cloud based and it was not MAC friendly, we had to download an app where we could use it that way but it failed every day. Now they did a new version but it is bad. Then, when we signed up they told us they were working with new channels to connect ( Booking.com will be ready soon they said.. probably in just 1 or 2 months hahaha .. you know what? It passed 3 years and they still don’t have connectivity 2 ways with Booking.com, if they say they have don’t believe them ! They work with channel manager where you can connect thought them but there are always errors. we lost more than U$ [SENSITIVE CONTENT HIDDEN] for that and they never took any responsibility. Ciirus said it was the channel manager error and the channel manager said it was a ciirus error ..unbeleivable! Search for a software that has direct connectivity with main channels ( Airbnb, booking.com, expedia , homeaway) .
Ciirus has connectivity with Airbnb but they charge you 1% of confirmed bookings ( other softwares don’t charge anything) .
The software it is not friendly at all. Customer service it is really bad. It doesn’t have Unified inbox for the different channels ( if they say they have don’t believe them because they don’t have direct connectivity ) . The accounting side it is very poor, you can’t make a properly owner statement as it should be. Reports are very poor. I don’t even know why I’ve been using this software this long time!

Natasha
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Using Ciirus as a Vacation Rental Property Manager

Reviewed on 9/10/2022

Great product and highly recommend to all sizes of property management and rental users

Great product and highly recommend to all sizes of property management and rental users

Pros

Ciirus is very effective as a easy to use software tool to use daily in entering bookings, manage cleaners, account for subcontractors costs and to financially report to my owners. I would be lost without this system and am very grateful for the support I received from their customer service team when I need help!

Cons

Whereas the desktop version of Ciirus is very good, the Ciirus task manager app has also been a great tool to manage cleaners and maintenance. As a property manager out on the field daily, I would like to be able to edit work orders using the task manager app to be able to add estimated costs and and markups and to go back in and edit if I need to make changes. At the moment, I cannot do this but I’m sure that Ciirus will get there eventually as they are very good with welcoming users feedback and implementing changes so their updates.

Response from CiiRUS

Hi Natasha,

Thank you so much for your partnership and for sharing your experience with us! You are a valued part of the CiiRUS family :-)

We have collected a ton of great suggestions and feedback about the Task Manager, and you are not the only one to request the ability to make more changes as admin while out in the field, including better management of costs and markups. We expect to release an update for this module early in 2023, so keep an eye on our frequent updates to see progress.

Yours sincerely,
Josh at CiiRUS

Showing 5 reviews of 81 Read all reviews

CiiRUS FAQs

Below are some frequently asked questions for CiiRUS.

CiiRUS offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Solo Edition - $29/month Enterprise Edition - $35/month Rental Exchange - $199/month Agent Edition - $299 per month Users can also use the calculator functions on the website to determine monthly subscription cost based on the features and services they would like to use.

CiiRUS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

CiiRUS supports the following languages:

English

CiiRUS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations CiiRUS has

CiiRUS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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