---
description: Detailed reviews on AyaNova based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare AyaNova with similar products.
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title: AyaNova Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [AyaNova](/software/103083/ayanova)

# AyaNova

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> AyaNova is service management software that enables users to manage work orders, service history, service schedules and inventory with a web-based interface
> 
> Verdict: Rated **3.9/5** by 17 users. Top-rated for **Customer Support Software**.

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## Overview

### Key benefits of AyaNova

?&#9;The product offers its users several configuration options including deployment for stand-alone systems, LAN-based systems, remote access for users in the field through mobile devices or accessing data from multiple offices.&#10;&#10;?&#9;The solution offers a web browser interface option that provides online access to users of processes such as dashboard, schedules, work orders, quotes, parts, reports, and inventory data.&#10;&#10;?&#9;AyaNova also provides both a mobile-responsive web interface with full functionality, and a text-based mobile browser interface enabling users to view and edit text-based work order pages.&#10;&#10;?&#9;The product offers integration with add-on modules such as Microsoft Outlook, as well as allowing the import and export of data in excel or CSV format.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 17 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ground Zero Tech-Works
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$159.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: •&#9;1 to 4 User Licenses - $139 per license&#10;•&#9;5 to 9 User Licenses - $119 per license&#10;•&#9;10+ User Licenses - $99 per license&#10;•&#9;AyaNova Lite - $49 per license&#10;•&#9;Additional add-on modules - $19 - $99 per database
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Accounting Software
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer Management
- Customizable Dashboard
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Dispatch Management
- Drag & Drop
- Electronic Signature
- Equipment Tracking
- Fixed Asset Management Software

## Integrations (2 total)

- Microsoft Outlook
- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software)
- [Service Dispatch Software](https://www.getapp.ca/directory/520/service-dispatch/software)
- [Workflow Management Software](https://www.getapp.ca/directory/566/business-workflow/software)
- [Business Management Software](https://www.getapp.ca/directory/581/business-management/software)
- [Field Activity Management Software](https://www.getapp.ca/directory/655/field-activity-management/software)

## Alternatives

1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1420 reviews)
2. [Odoo](https://www.getapp.ca/software/102445/odoo) — 4.2/5 (1294 reviews)
3. [BlueFolder](https://www.getapp.ca/software/102599/bluefolder) — 4.7/5 (92 reviews)
4. [Service Fusion](https://www.getapp.ca/software/103289/service-fusion) — 4.3/5 (290 reviews)
5. [AI Field Management](https://www.getapp.ca/software/113589/ai-field-management) — 4.9/5 (68 reviews)

## Reviews

### "Ayanova User" — 3.0/5

> **James** | *May 10, 2023* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: The feature that it has for the cost. Will run off of SQL which we already have in place for other applications.
> 
> **Cons**: For our needs the search capabilities are a little cumbersome. Probably with some customization we could improve these results.
> 
> Overall it has been a positive experience. Not perfect for our needs, but nothing ever is.

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### "Good Software.  Horrible Company" — 4.0/5

> **Cory** | *February 15, 2017* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: Does most of what I want it to do.  Fairly steady and reliable.
> 
> **Cons**: Subscription model.  No support and you can't even post to the forum without it.
> 
> We purchased this software in 2012 and paid for the full version, up front.   One of the primary reasons we chose AyaNova was because support was included in the price.  They have since changed to a subscription model and I can no longer get the included support I was promised.  I do not need nor want to sign up to the subscription service.  Their manual seems to be purposely vague so that it's difficult for me to even implement the features and functionality that I PAID for without asking for some guidance, which is now of coarse, charged.  Make sure you shop around before deciding that you want AyaNova

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### "Amazing software" — 5.0/5

> **Paul** | *April 19, 2011*
> 
> **Pros**: This software can be customized right down to the field labels. So can be matched to any service business. It is very natural to use the software. It works like you think and that is remarkable. It is a real efficiency booster. Nothing gets lost in the system. The search feature allows fast access to any record in the database. Any fact about a customer or repair you can think of can be recorded with Ayanova and you can link any external file to any customer. I have all my PDF parts lists linked to my customers equipment records so its a quick button to find parts on the job. Expandability is unlimited. Cost to buy is very reasonable. Support is second to non. The Quickbooks interface lets you keep your accounting just like it was. This was how I found Ayanova. I was looking for a Quickbooks add on that could manage workorders. What I got was this awsome software package that has exceeded all my expectations.
> 
> **Cons**: Wish I would have found it sooner.
> 
> I run a mobile outdoor power equipment service business and my business model is different from the typical OPE dealer. No one in my industry has anything like this software. Even though it was designed with computer service in mind it works like they had my business in mind. I was able to constomize this software to reflect all the regular jargon and data recording a typical OPE business needs but with the advantage of having a schedule and work order system that is superior to anything else available for OPE dealers.  Most software vendors for OPE do not even have a scheduling feature. The ones that do are priced out of sight. I can highly recommend this software to any mobile service business or any business that has to schedule work orders. The service from Ayanova is also outstanding. You will not be left hanging on anything and the response time to most of my questions were within minutes. Wish all my business relationships were like this\! Way to go Ayanova\!

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### "The software is great.  It's very flexible." — 4.0/5

> **Leslie** | *September 15, 2008*
> 
> **Pros**: Hands down best value on the net.  Awesome software, but more importantly a GREAT company.  Support is often immediate and they follow up if you don't get back to them.  They are truelly interested in you having a great user experience.  Support like that is rare.
> 
> **Cons**: If I had to find a con, it's that the setup and the learning of the software is self directed.  Other companies will hold you hand and give you two hour demos on the phone etc.  But they also charge double and triple the price for software that isn't as feature rich.  We ended up buying an hour of "live" support time (hand holding) to learn some of the more detailed aspects.  But I was happy to pay for that because it made us more efficient and productive.
> 
> The software is great.  It's very flexible.  And after nearly a year of using it, the answer to almost every question we've had like "I wonder if Ayanova does that?" has been yes.  And we've found ways to improve our effectivness and efficiency as a company using Ayanova.  &#13;&#10;&#13;&#10;The approach you must take is self-guided.  The help files and the forum have 99% of the answer right there.  As with any software, there is a learning curve, but it's really helped our business move to the next level.

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### "Powerful, easy service management package for any business." — 4.0/5

> **Scott** | *November 9, 2015*
> 
> If you are looking for a cost effective, powerful piece of service management software stop right here\!  AyaNova starts with an easy to install and very well supported piece of desktop software and blows it away with options.  With options for remote access, exporting and schedule management that other packages cannot touch for the price, capable of dealing with any device or situation you can imagine.  AyaNova gives you the flexibility to operate where your business needs without any hassles.  &#13;&#10;&#13;&#10;Reporting can be done with ease with hundreds of builtin report templates with tons of examples also available online.   The built-in template editor allows modification of any existing template and allows you to create new reports or keep your existing paper works layout.  One downfall is some data is not always available for reporting but 99% of what you would need is handled out of the box.&#13;&#10;&#13;&#10;I cannot rave enough about the support\!\!\!  Have a question, it is personally answered in a very timely fashion with detail and great suggestions.  This feature alone make AyaNova a goto service management package any business should consider.  For us it is  hands down one of the best investments we have made in computer software.

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