About LiveRez
LiveRez Vacation Management Software goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals.
You'll have everything you need all under one roof here at LiveRez, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb.
LiveRez offers integrations with a variety of credit card processing and travel insurance providers, dynamic nightly pricing organizations, smart home automation providers and a number of listing sites through both its in house direct connections to Airbnb, VRBO, Google Vacations and HomeToGo.
Support is offered via phone, chat and email, as well as through a collection of online help and training resources, such as videos and articles. Pricing is monthly on a subscription basis.
Imagine signing up for software that employs industry experts and consultants at the ready to help you grow your business. Just starting out? No problem, our smallest user begins with LiveRez with no properties in their portfolio—our beautiful websites and owner acquisition tips and tricks can help you reach your growth goals if property count is your goal.
Simply looking to refine operations, or looking for a software that has everything in one place giving you all the tools you need to reach your targets? Look no further!
LiveRez has been in business for more than 15 years and was built by property managers for property managers. We innately understand the hospitality industry and your needs as a vacation property management company.
Included with LiveRez:
- High-converting, direct bookable websites
- Built-In marketing tools
- Reservation System
- Intuitive Reservation Grid
- Powerful automations
- Text or email automated emails
- Built-In Rate Management
- Property and owner management
- Unlimited users
- Built-In CRM
- Create and manage owner leads
- Create and manage guest leads
- Thousands of personalization options
- Consistent automated messages
- Extensive reporting and dashboard system
- Internal Review Platform
- Create Custom Surveys
- Post web ratings and reviews
- Capture and share guest testimonials
- Owner Portals with 24/7 owner access
- Reservations management for owners
- Property Calendar access for owners
- Sales cycle report for owners
- Automated Owner statements
- Built-In Work order and Maintenance platform
- Automated work order creation with each reservation
- Custom checklists and tasks
- Built for teams of all sizes
- Work orders flow into our built-in accounting system
- Built-In seamless integration to top OTA's
- No more double bookings
- Connect to Airbnb, VRBO, Google Travel, HomeToGo
- 3rd party integrations for other channel connections
- Built-in Trust Accounting platform
- Automated owner statements
- Automated 1099;'s
- Access all stakeholder statements
- Custom map reservation line items into accounting
- Perform reconciliations
- Monitor funds
- Generate, print, save or export any accounting reports
- US Based support team
- Partner Hub help center open 24/7
- Support team available 6 days a week
- Sister companies which allow connections to travel insurance, payment processing and gateway, and extra marketing expertise
Key benefits of LiveRez
LiveRez goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals.
You'll have everything you need, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb.
LiveRez offers integrations with a variety of credit card processing and travel insurance providers, smart home automation providers and a number of listing sites through both its in house direct connections to Airbnb, VRBO, Google Vacations and HomeToGo.
Support is offered via phone, chat and email, as well as through a collection of online help and training resources, such as videos and articles. Pricing is monthly on a subscription basis.
Imagine signing up for software that employs industry experts and consultants at the ready to help you grow your business. Just starting out? No problem, our smallest user begins with LiveRez with no properties in their portfolio—our beautiful websites and owner acquisition tips and tricks can help you reach your growth goals if property count is your goal.
Simply looking to refine operations, or looking for a software that has everything in one place giving you all the tools you need to reach your targets? Look no further!
LiveRez has been in business for more than 15 years and was built by property managers for property managers. We innately understand the hospitality industry and your needs as a vacation property management company.
Included with LiveRez:
- High-converting, direct bookable websites
- Built-In marketing tools
- Reservation System
- Intuitive Reservation Grid
- Powerful automations
- Text or email automated emails
- Built-In Rate Management
- Property and owner management
- Unlimited users
- Built-In CRM
- Create and manage owner leads
- Create and manage guest leads
- Thousands of personalization options
- Consistent automated messages
- Extensive reporting and dashboard system
- Internal Review Platform
- Create Custom Surveys
- Post web ratings and reviews
- Capture and share guest testimonials
- Owner Portals with 24/7 owner access
- Reservations management for owners
- Property Calendar access for owners
- Sales cycle report for owners
- Automated Owner statements
- Built-In Work order and Maintenance platform
- Automated work order creation with each reservation
- Custom checklists and tasks
- Built for teams of all sizes
- Work orders flow into our built-in accounting system
- Built-In seamless integration to top OTA's
- No more double bookings
- Connect to Airbnb, VRBO, Google Travel, HomeToGo
- 3rd party integrations for other channel connections
- Built-in Trust Accounting platform
- Automated owner statements
- Automated 1099;'s
- Access all stakeholder statements
- Custom map reservation line items into accounting
- Perform reconciliations
- Monitor funds
- Generate, print, save or export any accounting reports
- US Based support team
- Partner Hub help center open 24/7
- Support team available 6 days a week
- Sister companies which allow connections to travel insurance, payment processing and gateway, and extra marketing expertise
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Look no further....
Reviewed on 2017-04-11
Switching over to a new property management software platform was no small decision. We analyzed...
Switching over to a new property management software platform was no small decision. We analyzed many PMS companies before choosing the best choice for us. From start to finish the LiveRez team was matriculates in answering questions and finding out the answers we needed.
Long after the "sale" they are still working hard to earn our business. They are constantly updating the platform to make it better for us and our customers. As our business has grown they have rolled up their sleeves, along side of us, helping to conquer business challenges as they arise.
Give them an opportunity to earn your business... you will be happy you did.
Pros
Flexible and scaleable
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
LiveRez is a wonderful option...
Reviewed on 2020-11-23
A "mixed bag of treats" comes to mind as the best description. We LOVE working with the people at...
A "mixed bag of treats" comes to mind as the best description. We LOVE working with the people at LiveRez, and have come to highly value and appreciate the software. However, I am still struggling to use/edit aspects of our listings in the software and I've been a user for over eight years. We do recommend LiveRez to others, but warn them that many of the settings are not intuitive to find or adjust.
Pros
The biggest pros are helpful techs who can usually solve my quandaries in one phone call.
Cons
I find this software confusing to edit. I do not understand the sources in the software to control our reservation options, or edit them consistently and easily to multiple structures at a time.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
We'll see how this plays out...
Reviewed on 2019-06-09
Overall, LiveRez reminds my of VRBO in many ways. It is a legacy product. It has tons of features...
Overall, LiveRez reminds my of VRBO in many ways. It is a legacy product. It has tons of features that have been built up over the years, but they have been haphazardly layered on top of each other, making the user interface very clunky and hard to navigate. Most importantly, they lack a lot of the features I need.
Because they are an older company, they are still playing catch up, as their model was built on serving traditional vacation rental managers. I started my business on Airbnb only, and I'm now just branching out into more traditional channels. Unfortunately, I have to sacrifice too many of the features of Airbnb that I enjoyed. I have less flexibility in managing my listings.
They say they are working on these issues, but as it stands right now I would not recommend this software if you have similar needs to mine. Honestly, the two things that are keeping me on board right now was the high cost of implementation and the LiveTrust software. If I could do it again, I would likely choose another partner, but we'll see how this goes.
Pros
Though I have no experience with competing products, the LiveTrust software seems to fantastic so far and should simplify my bookkeeping. The LiveManager portion of LiveRez is also very good and should simplify my housekeeping procedures. The website they created for my business is fairly robust and is successfully converting bookings. While these things are good, they don't quite make up for the cons...
Cons
I chose LiveRez because of their integration with Airbnb. In fact, they were the first to have a direct API connection to Airbnb, so I figured it would be robust. I was sadly mistaken. You lose the ability to manage certain part of your Airbnb listing. For instance, I can no longer add custom check-in instructions into the Airbnb app, which was one of my favorite features. Also, all of the amenities that Airbnb allows you to check off as "included" are not available in LiveRez. As a result, my properties are now displayed on Airbnb as missing critical amenities.
Beyond that, their integration with NextPax is costing me big on the VRBO side. I was told, after integrating, that messaging on the HomeAway/VRBO app would be disabled and I should manage my inquiries directly through my PMS (LiveRez). Unfortunately, there is no place to do messaging in LiveRez! I can't get the guest contact information through HomeAway/VRBO, so I am currently stuck, unable to respond to inquires.
Also frustrating is how rates are managed. You can set seasons, but it is damn near impossible to adjust the rates for specific days. Forget about dynamic pricing.
Overall, LiveRez reminds my of VRBO in many ways. It is a legacy product. It has tons of features that have been built up over the years, but they have been haphazardly layered on top of each other, making the user interface very clunky and hard to navigate. Most importantly, they lack a lot of the features I need.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
We Love Live Rez
Reviewed on 2012-09-11
We love Live Rez and have absolutely no hesitation in recommending their services to any prospective...
We love Live Rez and have absolutely no hesitation in recommending their services to any prospective user. It is great to be donsidered a "partner" rather than just a client. The idea that their success is linked to ours has resulted in a very different sales philosophy. You feel that you have an ongoing relationship with all of the team. They are continually growing, enhancing and building thier software and it just keeps getting better and better.
Pros
cloud based - use anywhere
complete integration of reservation software and website to major accounting package
individual customization to allow personal presentation
great property management module
CRM integration is perfect
As part of a large user group features are available that could not be afforded if building an individual website
Love that its a team of Professional web developers and programmers working on the site
The offering of expert SEO services at very reasonable cost
Good back up support
Initial set up was very easy
Software is being continually being upgraded and enhanced.
Very friendly team to work with
Good communication from company
Reasonable buy in price and fair ongoing performance based charges
The team have worked very hard to accommodate the cultural differences
They are easily approachable about enhancement suggestions and indeed welcome them
Cons
As the only Australian user the use of the American date formatting is confusing for our guests and some staff.
The inability to easily differentiate between weekend and mid week pricing is inconvenient
Enhancement requests are somewhat slow to be investigated or acted upon
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Coming back
Reviewed on 2021-01-13
Great implementation and support - so glad we've come back to LiveRez
Great implementation and support - so glad we've come back to LiveRez
Pros
All features are great! Live Manager is great - our maintenance team says it's much better than the previous software we were with. So much easier to learn...everything blends together!
Cons
Still needing to learn Live Trust better.
LiveRez FAQs
Below are some frequently asked questions for LiveRez.Q. What type of pricing plans does LiveRez offer?
LiveRez offers the following pricing plans:
- Starting from: US$550.00/month
- Pricing model: Subscription
- Free Trial: Not Available
We love hopping on calls or quick demos with managers like yourself so we can talk through your needs to see if our package and pricing align. Sharing pricing before a full demo walk through is not standard for us as there are several elements of our software that are exciting to see and that are included within our software prices, so it's extremely important to know what you're looking for in a software. We encourage you to watch the demo linked below to see if LiveRez would be a good fit for your specific needs. https://youtu.be/Rh0nr0gqIYw
Q. Who are the typical users of LiveRez?
LiveRez has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does LiveRez support?
LiveRez supports the following languages:
English
Q. Does LiveRez support mobile devices?
LiveRez supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LiveRez integrate with?
We do not have any information about what integrations LiveRez has
Q. What level of support does LiveRez offer?
LiveRez offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for LiveRez.
